rooms great for working in and wifi good

room service was not good

parking at night time as during day no issues but all 3 nights as we had been out till late night

parking limitations due to onsite works

kitchen facilities.

lovely room. great spa bath. fantastic cooked breakfast thanks.

parking was a little limited, but the staff did say if there was a problem that they would move one

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

friendly staff and great breakfast too

tricky parking, but alternatives nearby.

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

a minor issue with the ev chargers

breakfast was great with top quality selection of full english and continental

good parking, quiet, cool room

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

lovely location. ample parking. good atmosphere. friendly staff. excellent menu.

we had drinks in the bar when we got back from our evening at tewinbury farm and the pub had such a great,

bar could have been open later or been able to get a drink even if only bottles available and also

nice people, comfy room. easy parking, lovely shower,

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

no laundry service

lovely breakfast and good bar with decent prices

wifi the first day was slow in the room, but after reporting it was improved.

as a solo female traveller, it was particularly awesome that they offered room service as well as the restaurant

no guest laundry

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

great bar and bar staff to arrive to after a long drive with young kids

staff lovely. vip kids a great touch

my room was not very big and same for the gym but anyway complete.

kids should in no way be treated this way no matter what

before knew what to expect, a short walk to lots of restaurants, hollywood bowl, cinema and fun golf

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

wifi service needs improvement in rooms.

i had trouble connecting to wifi on all days.

clean lovely spa swimming area and gym equipment

wifi access was a bit hit and miss

was no free wifi in the rooms just communal parts of the hotel and the bedroom was quite hot as it was a warm

no laundry room.

3 miles away from the city centre free parking clean friendly staff bar available good

has an ev charging point in the car park which is very helpful

ev charger was being used by someone not staying at hotel all evening

the bar area is very small, restaurant very small.

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

easy walk to the abbey/cathedral and all shops/bars

breakfast was of good quality, good range of choice, hot breakfast served to you, which is a good

breakfast could have more on the buffet. cold meats, cheese and more pastries

would have enjoyed a later option for room service.

is great, location, free parking, the bed was huge and very comfortable, breakfast was great, staff very polite

lovely breakfast with good selection, as was meal in the brasserie restaurant

there was a nice selection for the breakfast buffet

of overspill car-parking spaces, clearly sign posted, map given at reception by friendly helpful staff, excellent

the garden is stunning and the breakfast is world class

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

the attic room was a bit small and at 7.00am the kitchen extraction unit started up wake us up.

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

wifi is very weak, making it difficult to do work in the room

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

quiet place middle of nowhere beautiful garden easy parking nice people nice breakfast nice decorations love

breakfast was amazing, gorgeous setting and lovely choices

no room service available

breakfast was poor

there s a bar at the front desk that was open when i arrived late

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

this is the most pet friendly hotel i have ever stayed in

lot s off parking. very clean and staff was pleasnant.

a gym and or pool would have been wonderful but of course the price would be greatly increased

great small gym with good quality technogym kit

additionally when we ordered room service (toast and butter) it took an hour to arrive and didn t even have

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

no nonsense. like the late check out always good

the breakfast is tasty

easy access to airport. nice bar area. comfy beds and clean

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

see above re pets in outside area

there were a couple of issues with our breakfast (room service), but these things happen and the matter was

and will be nice for family holiday for the kids also

plenty of free parking

24 hour room service including pizza, desserts and

described as close to the airport terminal but when you have an early check in time and the weather is poor it

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

24/7 room service

is really clean and has a gym that stays open at any hour

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

the staff in the bar and restaurant made our trip

assisted us with early check in and late check out as our flight was later

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

gym had good selection of equipment

wifi connection was good

com but when we arrived (very late at night and ready to put kids straight to bed) the room was not prepared

difficult to moan about this hotel great gym, great bathroom, easy location to find experienced staff going out

wifi was fast

stayed in the ridings which is separate from the main hotel and there was no wifi at all

the bar menu had more choice than the restaurant

super fast wifi, very clean room, free hot drinks all over the hotel

the bar menu is limited and repetitive. drink prices are slightly high.

decent size room, comfy bed, good breakfast, fantastic location, great wifi. will stay again.

to covid precautions the kitchen in the lodge was discounted, there was no laundry room, so ended up using a

great value by the station and plenty of parking

the kitchen was closed due to staffing so we couldn't get cooked breakfast in the cafe, but the tea

loads of parking

kitchen facilities and reception area with wifi and bar great too

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

comfortable room with good wifi and pod style bathroom

comprehensive breakfast

pet charge reasonable

woken by laundry collection early morning

bar facilities really let the standards down running out of many drinks when knowing they were

nothing really apart from a poor wifi signal in room 8.

breakfast was excellent. location perfect. good value. room was practical.

nice size room with ensuite, free wifi, tv and tea coffee making facilities

the fire alarm going off at 5.10am and the location of the ev charger. i m

the gym, the pool and the great big breakfast!

breakfast was great though it seemed to run out too quickly and there was a bit of a wait.

door chain, clean room, luxury decor, fast room service with beautiful food

everything - excellent hotel (thai green curry on the room service menu was especially good).

also with regards to breakfast pastries were not restocked for later breakfast siting

bathroom spot less good clean towels , nice spa facilities good breakfast and a lunch definitely recommend

free wifi, free use of pool and all essentials in the hotel room

and could not do enough to organise or arrange our stay to make it stress free facilities are the pool and

system for breakfast wasn't clearly explained however the mix-up was dealt with promptly and satisfactorily at

wifi was a bit hit and miss

lovely property in a great location with parking.

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

pet friendly, good location, friendly staff, old coaching inn, quirky, nice relaxed ambience.

the bar was a shelf behind reception

convenient for airport. clean. good wifi. good value for money.

small car park but phoned hotel and they advised on additional parking opposite

had few facilities-no bar no lounge or sitting area ok only good for an overnight stay and surrounding area was

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

ve liked if they had more information on the services they provided and the costs, such as laundry

kitchen stank and looked like it hadn't been cleaned in years

no fridge in the room, however, there is a communal kitchen downstairs by the reception desk which has a fridge

free wifi didn't work

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

great bar and restaurant

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

from reception to bar staff to cleaners

couldnt provide room service to two very hungry guests who had an early start with no breakfast

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

this hotel has great facilities, including a gym, laundry room, and ice machine

the laundry room and microwave room.

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

additional fridge in room. additional microwave room & laundry room.

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

beautiful sight where ever you look, breakfast was lovely couldn't fault anything didn't use the gym but did go

friendly atmosphere great facilities loved the pool

also the golf club was very nice

there wen u needed them especially the cleaning(room helper) was indeed very helpful with my laundry & pentry

good kitchen equipment and nice snacks and drinks

the food left for breakfast etc.

good location, breakfast was good and room was plenty for 2

the breakfast, the kitchen utensils and the netflix on tv

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

great breakfast great room service great staff

the waffle and pancake facilities was great and a good treat for kids.

and leaving crates of dirty laundry in the corridor

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

nice spacious rooms extra large comfy bed food was good and room service would stay again

swimming pool

pool and spa

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

in a lovely location with parking right outside the property

easy to get to and ample parking

gym however had a few problems, small things

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

quiet location next to canal with good parking

was perfect for what we were staying there for, breakfast went down a treat with the kids

wifi was a bit patchy but worked eventually.

breakfast was room service and very good

quite clean parking

no breakfast in morning

clean parking

the bar was a highlight perfect views and great cocktails