sure if there is room service, but would be nice if one doesn't want to leave the room for a day

wifi was not working.

on site car parking

staff, room and breakfast and convenience of parking all first class

excellent parking, and the manager is so welcoming!

has free onsite parking

free wifi and signal is strong

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

location for getting to wembley to see harry styles with free parking which is a bonus in london

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

kids loved

it is a 5 minute walk away and has wonderful food, bar and rooms

kids loved

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

the hotel needs to offer room service or even cold snacks out of hours

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

hot gym

the bed was super comfy and the staff were so friendly. pool and spa were amazing.

not the best nights sleep ima bed with 2 kids

they didn't have laundry

when i was told room service was not available, and the night staff can't speak correct english.

wifi is excellent speed and great for streaming

no much for my son no kids menu had to ask and given list on piece of paper

the second night the next door room were continually shouting at each other, kids screaming and doors banging

the wifi was bad, the continental breakfast bad, the room ok but the carpet was wearing off

lovely continental breakfast

great value for money highly recommend great bar and restaurant offering amazing

very bad room service

bar at the hotel friends could come into as well

efficient management of laundry requirements

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

breakfast was yummy and the staff both at reception and in the bar were really lovely and so

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

did request an early check in and was really helpful and room was ready .

there s a popular bar right below and it a 10-minute walk to the train

really friendly and helpful service. staff in the bar and club were really lovely

free wifi although signal wasn't always great

maybe the loud laundry vehicle under my room at 4

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

room that allowed us a great nights rest with a spacious bathroom that had great water pressure room service

plenty of free parking, rooms are a good size and the wifi works well

same breakfast everyday laundry services expensive

the hotel staff, including devansh at breakfast area, are super polite and efficient

staff and good breakfast

wifi not working properly

breakfast was lovely,all the staff were really friendly and helpful

staff were helpful and amazing with kids

comfortable bed, daily cleaning in the room, wifi ok.

beds, clean and quiet rooms with great facilities, very friendly and helpful staff, great gym for a morning work

there a little gym too to do exercise and the foot the rueben the chef cooks is top class the guy should be in

also, because our room was near the gym we were kept awake on the first night by someone using the exercise

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

the phone in the room wasn't working very well, either to call the reception or to ask for room service

different rooms offered, kids ended up sleeping on a mattress on the floor

i needed a place to work from that was comfortable, warm, friendly, with parking, wifi and food

high laundry price.

lovely breakfast, good scrambled eggs

really welcomed by staff and they left us a really lovely card and design with towels and rose petals on bed to

the rooms aren t soundproof as heard kids next door shouting

staff are really friendly and make a fuss of the kids

great breakfast included comfortable rooms, clean, quiet , good coffee, even a dry cleaner/laundry across the

i think it slipped through from the laundry company and just got missed when making the bed up and probably

), the staff are very friendly and helpful, breakfast is top notch and the ealing comedy there is quirky (in a

the staff member was prompt when i called room service, and made alterations so it was out of view and apologised

warm and hearty breakfast

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

no laundry service available. no breakfast option.

sadly the bar and restaurant was being refurbished however that was like that for my dates.

of laundry self service units(pay and use) like the ones in singapore, lack of variety in the

the only difficulty i had was that there is no early check in option and i arrived at the hotel 6 hours early

the bar could do with a few extra snacks. as the variation is very minimal

site coffee shop / cafe & 24 hr reception desk, tv & wifi, comfy rooms with iron, good hanging space, lovely

the wifi was a bit slow, some rooms are near the ac units and it can get a bit loud

room temp is low. wifi in morning slow

love the town. staff was nice. hotel was quiet. accommodating with kids.

are small, the hotel is a bit far from the train station so it is challenging with kids

rudimentary and expensive room service

yes, room floor was not vaccumed everyday the room service was completed.

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

food, the bar, the room and the staff

nice to have access to a basic gym too and would have happily sat outside in better weather or in the bar

the fairly remote location, room service would have been useful, especially when travelling with kids

early check in

thout notice).

late check out accommodated as well as an early arrival - staff permitted us to drop the bag and

it had parking and was really ideal

biscuits and fruit as well as small bar available in lounge area

bathroom dirty, ground floor bedroom window didn't shut properly and was right by the outdoor laundry, no privacy

wifi and location

the breakfast was perfect (cornflakes, toasts, jam, butter, milk, juice, tea, coffee and even hot

not have free wifi

breakfast was good, the location is good too,you have lots of shops nearby and good transport, the

laundry fee is high

only issue was having problems with the wifi

were attending a wedding reception and although it was busy, the bar staff could have been more friendly,

room service was fantastic and the room was very clean and comfortable

bed was super comfy. toiletries were lovely, free wifi was great.

laundry would be a nice option and perhaps rotating the breakfast options

had hoped that the bathroom would have heated equipment to dry laundry or towels

was the same no on-site laundry front desk could have a list of restaurants available in the

the lack of self-service laundry facility

that we didn't like - but would have been good to have a soft drink at the bar - but only did mini cans of coke

untidy interior with laundry bags and too much clutter that should

they do laundry but it came back damp and smelling of cigarettes

as having free wifi in every room this was not true had to pay 20 to bt for access

wifi was average to poor at times, but overall it did what it needed to

lovely breakfast room was very clean staff helpful

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

waiting time for room service and meal arrived cold without my drink, and sauce was missing, second meal also

the rooms are big and clean, excellent wifi connection, don't have to wait for so long for room service, the

bus after, i think it was bus 39 but just double check on reception , pleasant stay, nice little bar area with

ample free car parking on site and only 5 mins from the m1

lovely surrounding's.. beautiful place..great free parking.

friendly and helpful staff, very clean, quiet and comfortable rooms, also free parking

great wifi excellent location in golders green very very very clean!!!!

wifi is working perfectly good

great wifi, nice breakfast

nice bar area

slow bar service & expensive drinks

waited a long time to be served at bar ( we were shown to the bar because our rooms were not ready - see other

wifi was not secure

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

a four star hotel we expected their to be a laundry service and room service

location very close a supermarket, fastfoods, laundry, and rail line

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

no one had a solid answer on price and operations of laundry service

laundry facilities on site were also helpful

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

was no laundry available so we had to go to one nearby

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels

no laundry facilities or laundromat close by

and leaving crates of dirty laundry in the corridor

swimming pool

the food was nice and room service was good

big room , clean pool

enjoyed the spa a lot

wifi was very poor which was a bit of a problem

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

nice rooms, good transport links, parking and above all else, a super friendly welcome

room service could have included new bottled water daily

people round the area with kids were walking around at 2

location for wembley stadium parking free facilities excellent and accommodation very

one responded on the room service internal number despite several calls, but reception sorted out my dinner

when we got back as we were staying and it could have been added to our room but we were told the bar was closed

very friendly staff cosy english bar with a welcoming atmosphere room service good quality

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh

the wifi in the room didnt work, parking wasnt easy

easily accommodating 2 adults and 3 kids

room and nice bar area and the town is just around the corner so the choice of anything is there

very good and staff were excellent and very helpful indeed been my kids really love the stay

there's a bar in the evening but no food, but we were able to get food delivered

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

good breakfast as well as nice room service

room service was average sandwiches we ordered by room service were incorrect and off poor

the bar and restaurant were reasonably priced and the food was lovely

laundry in basement - 5 to wash and dry a load

wish there was laundry in unit

gym room and laundry room too dark

spacious apartment, in-house free laundry facility and scenic surroundings.

and laundry facilities were easy to use

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

disappointing when the kids have devices they would like to use

breakfast was the best i've ever had in a hotel , i can only compare it to a cruise ship

the whole experience was brilliant from the entertainment in the restaurant with gadgets for kids and adults

the spa is clean with towels and lockers accessible

out outstanding customer service in every area bar restaurant outstanding customer service receptionist amazing

staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer

staff who are great with kids, food is delicious, spacious dining area, not too crowded, pool could be warmer