wifi was too slow/weak

duty manager wasn't as helpful as we would have liked when trying to order room service due to a wedding be held

love the gardens. parking generally good. near to amenities in town etc.

the parking to the greetings and seemless check-in to the friendlt staff and super clean rooms etc, it

put choclate bars (presents for kids) in fridge

laundry service

a hotel offering family rooms, i was surprised there was no kids menu in their restaurant, they couldn't even

hotel is in an excellent location for my business needs, the room, bed, parking were all very good and the

in morning by drunk people knocking at your door and pissed ain t the one when you got young kids and for

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not

staff was very helpful and location of hotel is good with enough parking space.

from as it was advertised as free breakfast, but didn t have breakfast going

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

not tell us we'd be getting room service we thought we would come down to the restaurant to have breakfast

advertised restaurant and bar not open on sundays

fast efficient room service - again with a smile

excellent room service and good facilities. close to town.

couldnt provide room service to two very hungry guests who had an early start with no breakfast

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

parking facilities. reception and bar attendants. clean and comfortable room. room service.

price with breakfast included good wifi connection

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

comfortable, free parking and wifi

there is a limited bar in reception which we did not use

clean room, nice personal, free parking and close to the airport and also close to city center.

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

comfy bed & sofa. nice to have free wifi

for future you can put a mobile shower because is fix and need for wash kids

great location, plenty of parking. basic but clean and tidy. staff very friendly.

room, bed, bathroom really good. restaurant and gym open 24/7 - great.

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

kids loved the waffle maker

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

someonelses cleaned laundry still hanging on wardrobe

someones leftover(clean)laundry hanging wardrobe door not

room was clean and suitable for 2 adults and 2 kids

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

nice food and a nice lobby / bar area.

everything clean and kids got to eat for free

the location the room service snd the facilities in the room

due to covid breakfast was very basic and the bar and dinning area were shut

described as close to the airport terminal but when you have an early check in time and the weather is poor it

breakfast and food options were good

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

the room was comfortable and the bar facilities excellent.

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

requested a late check out

this hotel has great facilities, including a gym, laundry room, and ice machine

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

we thought it was good to have a laundry room and microwave room which we used

breakfast include in the price which is good but the early morning continental break was abit poor

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

the hotel is kids friendly and with free wi-fi in all rooms

location. room. breakfast. wifi. quiet inspite of being next to the airport.

they suggested a pet friendly taxi and arranged it

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

we had a bar meal on the first night and waited an hour after ordering

plenty of parking enjoyed seeing the squirrels and a hawk in the grounds perfect for photography superb wifi

no disability parking , car park at rear of hotel

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable,

room was clean nice bed ,choice of pillows ,heating good wifi really fast ,the breakfast was good plenty to have

parking, check in, eating and drinking

kids running up and down hallway outside

wifi issues

clean and quiet. good location as well and a good parking spaces.

no laundry is not friendly for business trip.

were by the laundry machines below our room

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

end of the corridor overlooking the dirty laundry store

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

placed for our visit to woburn golf club

wifi is good though so can still work

there could have been room service and breakfast in bed to sit in the living room or outside on the table and

pool and gym

and helpful staff members, like the breakfast with vegan options, rooms spacious, comfy linen, wifi worked well

it was clean, nice big open spaces with no clutter

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were

had a pool and kids eat free with adults meals

com site said they had laundry but i received a message the day before saying this was no longer the case

plenty of parking

the hotel bar was closed. there was no food. the room service menu was not available.

bit remote location. quality of wifi was very low.

easy to find, quick and early check in. large clean room, great breakfast

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

the wifi is the only thing i would say i don t like it connects then discounts then connects

friendly staff continental breakfast supplied, tea and coffee making facilities in room free wifi in room i

breakfast was really good and we all had a lovely meal in restaurant with wine and my son had room service,

price of room service.

woken by laundry collection early morning

limited disabled parking near the building.

the wifi internet is not stable. had to wait for 3 hours to get the room

the bar closed to soon we came in to find it closed

wifi slow in private bedroom but that was explained in the booking as the walls so thick

cool quirky building, room clean and modern, breakfast was excellent

guests can also enjoy the convenience of free wifi, and will find the staff in the restaurant to be friendly,

quality breakfast, lovely staff, gorgeous building

carpet was very soft, wifi was very good

asking on line if i wanted early check in, giving me option of 11am and then saying it was not possible as this

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

quiet location next to canal with good parking

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

the breakfast did not cater for vegetarians and the rooms did not have a bar fridge.

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

plenty of car parking

good value for money and ample parking.

food was cold, small burger and a few fries £15 - breakfast was a full english or a choice of kids cereal or

attentive but discreet room service including disposing of your recycling

room service excellent

friendly (and very helpful when i had an emergency of the female type), good value for money, room service and

room service staff although they were repeatedly informed and reminded of changing towels and

not enough towels. and you had to pay for any room service.

didn t love the room service choices

unfortunately the wifi failed part way through our two-day stay

robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi aircon lovely

the wifi is very weak in the room, to the point that i had to leave in order to do a work call.

asked for a quiet room, we were put in a room next to the kitchen extractor fan, which was on till 10

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

evening menu and only one 18 choice breakfast - i don t eat much so would have like options

breakfast room service & food lovely

but this hotel is great i stay here once a year and it s always super super clean and the bar is pretty decent

i was asked to bring my laundry to the reaction for them to take it

we enjoyed the pool and spa.

coffee in room had to get them sent to room also no information in romm or by staff about poll/gym use for guest

had an adjoining room and could hear everything next door, and they had kids that woke up at 6am which was

very clean comfy bed nice breakfast

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

great gym !

great gym and very convenient - nice touch to have a bottle of water each night

the staff, from check in to bar to restaurant were so warm, welcoming, friendly and helpful.

options on the bar menu for dinner were plenty too

hotel was fully equipped and great gym facilities

were told you'll get free wifi when in your room but couldn't work out where the password was anywhere therefore

staff were very helpful and were able to give an early check in which really helped us

view the golf area well taken care off

some members of staff were not quite fully trained and an error occurred whilst using room service, that caused

machine or laundry soap available for purchase from front desk

did not like being so close to the laundry room. the tv was not working properly

having in house washing and laundry services is great

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

the swimming pool was beautifully clean and felt very 'spa like'

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

the breakfast has plenty of choice and you can sit inside or outside on a nice day

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

toby the barman in the terrace bar went above and beyond and actually made the stay better

the hotel staff was so lovely and even room service was good

my room (106) was at the end it had a poor wifi signal - difficult as i had an important call on the headsets

in bar area too low for the tables especially if eating/snacking

refurbished clean rooms/ excellent room service and food. superb hospitality from matt.

only minor criticism is that wifi is woefully inadequate

bad/frequently non existent wifi

pool warm but spa baths could be warmer

the fact there is no casual dinning / bar facilities only a

exceptional swimming pool at 50m long

everything about it was fantastic. the spa, gym and pool excellent.

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

wifi very easy to operate and finally, the bed was so comfortable

parking not easy

as always, lovely room, clean bathroom, very comfy bed, delish dinner and amazing breakfast.

not enough parking, came a little late, and hard to park in mitchell hall

parking is easy and free

peaceful location, clean, good wifi, spacious room, good shower.

good disabled parking

no access to wifi and appear to loose phone signal.

from the laundry room and extractor fans outside hotel

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

i think it was the laundry been picked up

needed to do laundry

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

rooms were dated, gym was very small and the steam room was out of order.

my room was clean, the bed very comfortable i ordered room service and my food ( delicious ) was brought to my

breakfast was very good

the breakfast was fantastic

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

good available parking

clean , comfortable room and bed , excellent tea and coffee and good wifi

wifi not working well in room 18

really great entertainment for kids

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

the breakfast is also by far the best we've had in a uk hotel

beyond the room issue, the gym is underwhelming for a hotel of this category

our massages and the spa as a whole were a definite highlight

bedroom had a pile of dirty laundry behind the door which had not been removed

parking eye cameras - had a family member drop a guest off as they had been go karting, and they

and friendly helpful staff, setting in bar was lovely, room was excellent, bed very comfortable def

bar was great

lovely hotel. easy parking. fabulous room. lovely friendly staff