end of the corridor overlooking the dirty laundry store

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

no laundry is not friendly for business trip.

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

i was asked to bring my laundry to the reaction for them to take it

very friendly especially with the kids, all helpful

nice week with the holiday inn staff kids had a great time in the pool and we enjoyed eating as much as we could

facilities, loved the pool area with the sauna etc

kids loved the pool and gym couldnt fault it awsome stay starbucks coffee and hp sauce

com site said they had laundry but i received a message the day before saying this was no longer the case

sadly no bar or restaurant/room service

no room service or central air conditioning

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

was well located with plenty of private parking

wifi easily accessible and all room facilities just right

wifi is perfect and the room had everything we needed

breakfast - contrary to the dreadful review i read on way to hotel

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

(there are several parking areas so do not park and unload luggage until you know where your room is

breakfast was very good

the pool and sauna were a bonus and the kids loved it

tv in room didn t work and the swimming pool was too cool to enjoy a swim with the kids.

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

quaint, old style hotel lovely breakfast

location car parking great breakfast nice and warm

the breakfast was great

property, beautiful surrounding in the nature, stunning house with impressive history, good spa facilities,

pool a little cool

hartwell house & spa is a hidden gem - a beautiful estate full of history.

some facilities at pool i.e. chairs all in use!!

breakfast was fantastic

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

good value for money and ample parking.

plenty of car parking

the wifi not reliable and sometimes dropped off

laundry service

if you have your own car - easy to find and to park - confortable room and nice bathroom - pet friendly is a

the wifi did not work for us at all unfortunately.

is no room service although there was an offer to take a phone order for food to have it ready for

and coffee items in room are minimal, if you choose to have the eco-friendly room service nobody replenishes

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

hot food for breakfast, clean room, plenty of parking, friendly staff

they gave us an early check in as the room was ready

emailed previously to ensure late check out but when we got there they said we couldn't have the late check out

comfy beds, complimentary robes, iron and kettle in room, good choice of tv channels, good room service menu

wifi was oscillating from poor to good

kids pull out bed wasn't comfortable and the main was was ok but fairly lumpy

loads of free parking

car park quite busy. got a parking space eventually.

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

the cost to have a pet stay was an extortionate 25 per night and the dog could not even go inside the hotel

delicious beers in the bar too

even though the room allocated was near the parking lot, there wasn't any noise from late

lovely cosy room, bar was handy, great receptionist

shower was stunning bathroom was spacious and had a big mirror to get ready in

debbie on breakfast a credit to the hotel made sure everything ran smoothly, food was delicious and freshly

pool amazing kids absolutely loved it

all staff were so helpful and polite, everywhere was super clean, the gym and health club were fabulous, beds

it was clean, nice big open spaces with no clutter

kids running along our corridor trying to get into our room.

00 room service charge kettle had timescale so requested it was changed which they did however this

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

clean and quiet. good location as well and a good parking spaces.

sofa bed hadn't been made up for the kids but was swiftly done when requested

bags of laundry piled on the landing/ fire escape

no washing machine or laundry

polite and helpful staff, room was big, location was good for us and plenty of parking space

pet-friendly and quiet place to stay

not to have any seating for breakfast, or additional in rooms - tricky feeding small kids on the floor/bed

the bed was comfortable and the laundry clean

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

location for gerrards cross golf club

everything was good, wifi in the room was a bit sketchy.

lovely quiet place great food excellent parking

advertised restaurant and bar not open on sundays

the bar staff were super friendly with great customer service, issa looked after us very well

not tell us we'd be getting room service we thought we would come down to the restaurant to have breakfast

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

breakfast finished at 9am

laundry bags left in front of fire escape

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

little bit dilapidated and although i d confirmed an early check in the room wasn t ready when i arrived

wifi not working

car parking out front & to the safe rear area through a barrier

limited parking

room hot so opened window to gut the full output of the kitchen greasy cooker

nice setup with pub downstairs . easy parking , clean comfortable room

comfy bed, ground floor room. secure covered parking.

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

very clean and convenient to walk to town or parking outside if required.

was very good , except parking

great price, free parking and wifi.

wifi was super speedy, room was nice and modern and very clean

parking needed and informing cleaners not to wake guests up when it'only 9 am and your told check

mountain of laundry outside my door not a good look

the bar was very popular but we couldn't hear anything

the staff are friendly and nothing is too much trouble the room we stayed in was fab and the bar and restaurant

feel to it, the food was nice but maybe a bit overpriced, had a chat with some locals in the bar area and they

in time for sunday roast, as that looked grand, but the pub was lovely, cider was tasty, and the parking out

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

limited parking however i got a space

good wifi, good shower

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has

great bar and restaurant

couldnt provide room service to two very hungry guests who had an early start with no breakfast

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

fast efficient room service - again with a smile

the bar and restaurant were great and reasonably priced

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

the pool was exquisite and all facilities were well looked after

the gym was basic, the spa could do with some improvement (too many people, facilities not big

ordered room service for myself and my daughter and housekeeping took our food away before we were done

30pm (on a saturday evening) so we had to order room service because we got in late

wifi worked well excellent hot shower comfortably bed

was a single female traveller and felt slightly uncomfortable walking through a bar filled with men in the

i was travelling alone and the guy working the bar was very friendly

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

no kitchen in pub for dinner. no extras like drinking water. breakfast was also extra.

kids friendly

location, gym, light meal available at late hour.

best equipped gym i've ever seen in a

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

the wifi signal could be stronger.

room had lovely fresh bed linen and white fluffy towels, good size tv, free wifi, even a make up mirror

single room though but not suitable with dogs no hot water, only lukewarm unfortunately 15 per pet was a lot

had a problem connecting to the wifi but not a game changer

corridor to rooms was cold. it would be good if there was a gym.

excellent breakfast,extensive choice, help yourself buffet style on all items.

room, modern clean bathroom, really varied tasty breakfast, good restaurant opening times and room service,

the bedside lights did not work on either side of the bed and we were not told about wifi.

it was apparent that our two kids wouldn’t be able to share the sofa bed comfortably - a quick call to

really helpful friendly bar - especially gautam 5

no wifi for our room. tv very poor reception. everything else was ok.

good location and free car parking

were upgraded to a nice large room with great bathroom a little noisy from the bar below , which we were told

location for function we were attending at nearby golf club (short uber ride away)

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

assisted us with early check in and late check out as our flight was later

to book ev charge

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

nice easy check in.decent room. decent wifi. close to departure terminal

was very good for kids.

friendly staff clean breakfast was amazing for £5 cooked breakfast self

due to covid breakfast was very basic and the bar and dinning area were shut

the courtesy of the sfatt. the f&b manager was so helpful a d accomodate my kids requests

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

minutes walk from luton airport arrivals nice hotel very clean and friendly place wifi free and very fast

bed felt lumpy so didn t sleep to well, we were also bitten, i guess this was because it s pet friendly wasn

wifi and comfy very good location

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

room service for breakfast not always at its best

no lift. wifi was difficult to access initially but once on password protected wifi it was fine

on the sunday for lunch the kitchen had

lovely atrium-style breakfast room, with buffet items plus selection from hot menu, along with coffee and tea

great bed, best night sleep. breakfast was good and hot, nice choice late bar is a nice option.

nice small bar in the lobby with drinks and snacks with reasonable prices

wifi was strong signal and easy to sign in to

we were travelling with two kids aged 8/6

bar open till late + great verity for drinks and snacks

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

brought my wife to the hotel for a surprise anniversary spa getaway and though i had planned a few things, i

had the bar breakfast menu. great value and delicious.

room service is excellent would definitely recommend staying everyone is so heartwarming and very

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

the bar area was comfortable with a good selection of drinks

nicely furnished, bed linen very soft, breakfast very good.

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

breakfast was of good quality, good range of choice, hot breakfast served to you, which is a good

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

comfortable beds. family room was spacious. staff at breakfast were amazing especially afsaneh

good parking facilities, bar and breakfast

the gym had no cleaning facilities and isn't the same as it looks in the photo so i was unable to train

the bar area is pretty decent too, with good deals, and it closes at midnight

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

wifi speed is very very low

parking was a huge plus, free and plenty of spaces on a saturday night, and the car park is hidden

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

very comfortable rooms. bar and restaurant clean and comfortable.

the room service was really nice and quick and upuntil 10 or 11 pm they have the full restaurant menu

you had the option of room service, or you could dine in the restaurant

there is no laundry service so this is a short stay hotel

the lack of gym, and laundry services but guess can t have it all.

the new bar and restaurant areas

good food in the bar and breakfast was great

breakfast was fab, whole atmosphere of hotel was warm and welcoming

no laundry service for clothing or able to put charges on room.

no laundry service

parking onsite at the hotel was free to residents of the hotel

free parking on site

he has been so warm and accommodating when arriving for breakfast in the mornings he made our stay so great

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult