room, historic building, comfortable bed and wifi was ok

the location, close to the little bars,cafes etc in the village, within mins walking distance

of car parking spaces, good sized room with tea/coffee and quality toiletries

parking was a little limited, but the staff did say if there was a problem that they would move one

fantastic food, made to order breakfast and great sunday lunch

was chilly and the blind in the kitchen window didn't fit well so let in light waking me up earlier than i wished

i could not get the wifi to work but did not report to get it resolved

parking is not secured

everything was fine, friendly staff, reasonable bar prices, and a restful nights sleep.

parking at night time as during day no issues but all 3 nights as we had been out till late night

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

a minor issue with the ev chargers

breakfast was great with top quality selection of full english and continental

good parking, quiet, cool room

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

spacious ground floor room with comfortable bed and free wifi

staff, good location, clean comfortable, warm , good parking , good restaurant , would definitely stay

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

included in the room wifi, tv, hairdryer, tea & coffee, shower gel, shampoo and iron, ironing board available

excellent parking

the bar service and restaurant were very nice with excellent service

easy parking

no guest laundry

my room next to the laundry shoot carried the sound to my room

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

great bar and bar staff to arrive to after a long drive with young kids

staff lovely. vip kids a great touch

my room was not very big and same for the gym but anyway complete.

kids should in no way be treated this way no matter what

before knew what to expect, a short walk to lots of restaurants, hollywood bowl, cinema and fun golf

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

excellent bathroom shower and toiletries spotless dining room with fantastic breakfast selection and service

breakfast could have more on the buffet. cold meats, cheese and more pastries

no water in room. refused room service.

for a kids it's a very unfriendly breakfast

hotel, perfect location with parking and its own large grounds

fabulous room, lovely grounds, real feel of relaxation and a brilliant breakfast.

room was adjacent to the extract vents from the kitchen - which was quite noisy during the evening (and into

lovely atrium-style breakfast room, with buffet items plus selection from hot menu, along with coffee and tea

the only thing that wasn t perfect was breakfast

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

everything was spot on, food, staff, atmosphere, wine, room, grounds even parking

wifi was fast

helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

reception, bar and restaurant services are very welcoming

being able to use the outdoor swimming pool and jacuzzi

parking was overflowing at all times and there is not a decent drop off point when arriving for

construction work at 7am in corridor kids cant use pool

throughly enjoyed using all facilities at the spa, the pool was pristine

they offer room service for breakfast which was fab as i was solo and didn t wish to sit alone in a

no laundry room.

large car park with an ev charger

in the breakfast bar could be less stained but that is not the hotel's fault but rather the people who do not

more tables in bar area

room was spotless and very comfy, bar /seating area was nice cant expect much more i enjoyed my stay and felt

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the

croissants warm which was lovely. excellent wifi connection.

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

convenient for mid stay car park. excellent breakfast, friendly reception staff

spacious room, good wifi, silence

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

wifi is just not reliable if you want to do any work while having a rest before early morning

no room service. no fridge in room.

close to the airport late check out comfortable bed

breakfast was fresh and plentiful cooked to perfection

wifi was good

friendly staff clean breakfast was amazing for £5 cooked breakfast self

everything clean and kids got to eat for free

due to covid breakfast was very basic and the bar and dinning area were shut

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

the staff were also so friendly and great with the kids

i headed to the gym after my long day and it had the facilities i needed

the staff in the bar and restaurant made our trip

spa gym pool breakfast

room was excellent, the pool and gym facilities were great

the pool. all the staff were incredibly helpful

the gym is fully equipped, one of the best gyms i've seen in a hotel

golfersud83dude02

room and breakfast and wifi all good, hotel looks fairly new

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

in the gym, and finding some hair in the newly-checked in room, which are issues being too petty to inform the

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

the cleanliness was outstanding and the equipment in the gym was excellent

lot s off parking. very clean and staff was pleasnant.

the hotel has extensive grounds which is perfect if staying with a pet

great small gym with good quality technogym kit

with tlc would be amazing, lots of space to add spa facilities to expand on guest facilities

great location, facilities, parking

woken by laundry collection early morning

had trouble with the wifi

the ambience in the bar is lovely, not to big and has an excellent range of drinks

good wifi connection

easy check in and ample parking but you must register your car

breakfast was exceptional

.the staff are excellent and accommodating and very friendly. the early check in was excellent

the location of the sun hotel is right in the middle of hitchen so no worries about parking or fees to pay

it was a good location and it had ample parking and the staff were very pleasant

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

parking was not readily available but we arrived late so understandable

the bar was a shelf behind reception

price with breakfast included good wifi connection

small car park but phoned hotel and they advised on additional parking opposite

had few facilities-no bar no lounge or sitting area ok only good for an overnight stay and surrounding area was

great bar and restaurant

fast efficient room service - again with a smile

excellent room service and good facilities. close to town.

couldnt provide room service to two very hungry guests who had an early start with no breakfast

room - service - staff - bar and restaurant all first class

we thought it was good to have a laundry room and microwave room which we used

this hotel has great facilities, including a gym, laundry room, and ice machine

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

wanted to use the laundry room too but couldn't again because of covid

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

were fantastic, evening meal and breakfast was amazing, room was comfortable and bed was nice and comfy

nuffield gym/swimming pool right next door which is included in the price

food was good from the bar on the first evening we were there and breakfast lovely fresh and good choice

the pool and sauna , the food , the hotel in general

the hotel looks new and clean, the gym and pool area are newly refurbished, the staff are charming, spacious

bathroom spot less good clean towels , nice spa facilities good breakfast and a lunch definitely recommend

bed for the kids was only thing i would say was not comfortable because the mattress was bit thin but other

location was great & the ev chargers were a bonus

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

staff on duty were excellent to me from reception to room service credit to west lodge park

then late check out offered

jack on the bar was great & very accommodating, please recognise him as he s a great asset to your hotel

and will be nice for family holiday for the kids also

terrible wifi in rooms despite advertising high speed internet

wifi was working fine and has free parking which was useful

parking and wifi with a good room

quite clean parking

breakfast situation was explained, i tried to add it in the morning but was unable to as i wasn't

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

were friendly and good to have ev charging onsite

no hot breakfast ud83dude0b

was fine nice breakfast, was visiting strictly and it is the perfect venue studios are 2 minutes away and parking

i liked everything about it! the only thing i noticed was that the bar staff was inexperienced!

gym equipment was limited

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

nice staff, easy check in, late check out, fab breakfast

lovely breakfast.

ve liked if they had more information on the services they provided and the costs, such as laundry

free wifi didn't work

the wifi was good

great wifi and tv

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

staff were exceptionally helpful in moving us from the stables to the main building as the wifi did not operate

good location. lots of parking. grounds lovely good wifi

wifi in bed room non existent.

do arrives bit cold waiting outside bar to use intercom friendly enchanting g

wifi is very poor

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

hot food for breakfast, clean room, plenty of parking, friendly staff

amazing free wifi, very clean and really quiet. will recommend and use again

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time

to covid precautions the kitchen in the lodge was discounted, there was no laundry room, so ended up using a

parking, cleanliness, breakfast

there's a free parking, it's near the train station and tesco supermarket, moderate space in the room,value

wifi connection wasn't that great, it only worked in the reception but it would only work if not

out of the way, clean, staff helpful, good parking

beddings are very clean, only laundry service is working properly

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

gym size was great( better than most in recent tines) and well equipped

comfort of room and excellent breakfast

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

bar was was understaffed in the evening with a very limited selection of drinks, the staff were

he could be seen later helping out with the bar/room service - having worked in a hotel myself i know how

the parking was close and easy as was the access

and leaving crates of dirty laundry in the corridor

has an indoor pool which is also an added bonus

stay nice room clean hotel lesiure side of hotel is great decent sized pool and the gym has good equipment

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

need to improve on room service

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

very good continental breakfast included with a paid option of a cooked breakfast

the room service isn t proper as they only change bed states every three days unlike other

breakfast was really good and we all had a lovely meal in restaurant with wine and my son had room service,

rooms are loverly and spacious plenty of parking and they do a really good breakfast staff friendly and

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

friendky staff! beautiful building , comfortable beds. and free parking!

hotel bar could have been open for longer

shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

there wen u needed them especially the cleaning(room helper) was indeed very helpful with my laundry & pentry

i like the fact that the bathroom, kitchen, tv are private not sharing.

good location, breakfast was good and room was plenty for 2

the rooms were compact and clean, loved the fact that breakfast was provided as well

the wifi accessibility

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

had games available for kids

the breakfast was delicious and the accommodation clean, staff brilliant especially the bar staff and kitchen

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet