the pool was exquisite and all facilities were well looked after

everything is spacious too and i haven't touched on the gorgeous room, restaurants and bar lounges

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

engaging our baby -the mini landies experience - no wonder it's their most popular activity for kids, so cute

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

nice little gym, great staff, breakfast was good too

traveled with my kids (4 and 2 years old)

free wifi

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

reception, restaurant and room service - the same person on an evening shift served us and checked us in, she

staff and the hotel was very good, room service was efficient and it was prime location for all events and

at the time we tried, wifi was difficult to connect to.

easily accommodating 2 adults and 3 kids

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to

little parking

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

not a pet friendly hotel

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

far better than expected for a golf hotel

bar was was understaffed in the evening with a very limited selection of drinks, the staff were

3)parking was available

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

was perfect for what we were staying there for, breakfast went down a treat with the kids

good parking for my van , the restaurant and bar was a bonus good food a bit basic but still good , i would

the room was a little tight with a dog found it a bit small for the pet as well

and leaving crates of dirty laundry in the corridor

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

enjoyed the spa a lot

the food was nice and room service was good

one answered the phone when i called for room service or reception

staff were very helpful and the health spa was extremely

fab breakfast, kids favourite and love the pool

the hotel looks new and clean, the gym and pool area are newly refurbished, the staff are charming, spacious

loved searching for harry potter characters , great fun and pool lovely, also kids eat free is a lovely

tried to ring for room service but couldn't get through so we didn't have any dinner in the evening as it was

good available parking

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish

friendly helpful staff, wifi instantly available, no messing about

lovely cosy room, bar was handy, great receptionist

next to the wraparound outdoor seating areas - some of the young apple trees took a beating with kids throwing

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

one thing - had to go back to reception to find out wifi procedure - no mention in room folder

gave us everything we wanted for a fab weekend away good parking

was well located with plenty of private parking

large sofa bed made up for our little girl without us even asking, free wifi, good sized room.

much the property but service, we thought it was a little invasive for the staff to go around the pool and tidy

loved the privacy of the mews suite but how swift the staff accodate when you order room service

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

is great, location, free parking, the bed was huge and very comfortable, breakfast was great, staff very polite

from arrival, rooms, restaurants, bar and spa was amazing

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

was a mix-up over breakfast in our room (necessary as our pet dog could not go into the restaurant with us -

breakfast was delicious with a great choice of different cooked breakfasts available

location clean & comfortable gardens parking

gem, set in beautiful surroundings, great room service & breakfast

my partner, a trained chef, enjoyed the quality and presentation of the room service sandwiches and buffet

of car parking

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

wifi was terrible

nice decor, good bathroom facilities and adequate wifi, great location

breakfast was delicious

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

even at breakfast my dog was allowed to sit with me and we enjoyed a lovely breakfast

swimming pool/spa area is slightly out of date and we didn t really enjoy this part of our trip

30 pet fee

bar prices - nearly 30 for x2 gin and tonics - ridiculous wifi - taxi driver struggled to take payment on card

com site said they had laundry but i received a message the day before saying this was no longer the case

good wifi connection

card was preauthorised for room service, having been offered exactly that

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the

super clean tidy rooms, ample parking, nice venue, good staff.

no laundry room.

wifi did not work, o could get reception in my phone aswell whilst in the room

to walk past a large group of people drinking through the bar area to get to the elevators to my room

nice clean hotel, excellent breakfast, good wifi and excellent value for money.

good parking inky a few miles from st albans and right on junction 22 on the m25

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

no gym, not a large variety for breakfast

answered my several calls for room service

in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was

ve liked if they had more information on the services they provided and the costs, such as laundry

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost

the fact that, you can do early check in.

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

breakfast can have variety and more inter-cultural options because when we are travelling for long

i was with my young child and there was no kids menu

ev charger on site

00 room service charge kettle had timescale so requested it was changed which they did however this

the food and bar and location

extremely helpful staff. pet friendly. lovely setting.

pet friendly, good facilities, room service. extended check out.

finally there was free parking and the hotel is just a short car journey to the motorway, st

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

dirty laundry by room and breakfast some issues with sausages being overcooked

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

laundry service and our mini fridge was not very cold

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

inside the room is all you need ,free strong wifi :) enough space for 3 people.

room service was excellent

the hotel has a few little touches to reflect this which would be great for those travelling with kids

the corridors were always loud, usually kids screaming or people talking

little jem with a beautiful garden bar at the back, loved staying here

the bar and restaurant are truly amazing

really friendly and helpful service. staff in the bar and club were really lovely

staff was very helpful and ready to assist and provide room service at odd hours of night

there s a popular bar right below and it a 10-minute walk to the train

value for money, staff friendly and comfortable for my kids

for wembley with free parking very reasonable priced family room 3 single beds comfortable mini fridge wi fi en

free parking and wifi

both the open and secure wifi kept dropping.

has free onsite parking

fantastic, cosy bar with roaring open fires

wifi intermittent, didn't work for about half of our stay

doing a course nearby the bedrooms were very clean ,modern bathroom and had all i needed, even wifi that worked

good location and free car parking

very easy to find and parking is provided

the bed was comfortable and the laundry clean

from reception staff to the breakfast and bar staff they were all fantastic

easy free parking

really nice bar and restaurant

free car parking also

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

choice and preparation of cooked breakfast was excellent

wifi was very variable really only able to access it once during our stay

great rooms good parking great breakfast

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

no laundry service for clothing or able to put charges on room.

no laundry service

staff behind the bar were very friendly and helpful

received a parking fine for parking in the car park, receptionist never logged the car, note the fine was

very accommodating with an early check in so we could get to a funeral

it was quite funny, but if i were there on business, or had kids with me and therefore an early start, i wouldn

the wifi was bad, the continental breakfast bad, the room ok but the carpet was wearing off

very good staff and the bar lady was excellent

on the downside, many people commented that the wifi was not great

not sure if it was because we were in room 1 and close to the restaurant or if someone had had room service

close to my mother s house great bar with excellent barman

we had a few questions about the food, you only provided gluten free food for kids

the price for mid week, that served hot room service food. clean comfortable room.

free upgrade was taken away as we had our dog with us, although we specified a pet on booking

breakfast lovely grounds well kept spotless

very welcoming staff, the accommodation overall very satisfying. wifi good service.

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely

free wifi and signal is strong

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

it could be more cleaner at the stairs to the pool and kids under 16 are in the jacuzzi

the spa and gym facilities were good and it was overall a very pleasant stay

room service menu doesn t have a wide selection and portions are really small considering the

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

the english breakfast was very very good

perfect little place, peaceful at night, and lovely room service and breakfast the next day

cost of room service meals, no kids channel on tv

car parking is a little toght

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

the housekeeping staff laid out some balloons, a card and rose petals on the bed which was lovely

perfect location, early check in, large spacious room

ve always adored staying in hilton hotels, this time was the first experience having a swimming pool i used,

room service i had pre-ordered had not been prepared for my late arrival

waited a long time to be served at bar ( we were shown to the bar because our rooms were not ready - see other

no room

there is no room service 3

nice bar area

i had booked the extra night as he popped out, came in to the same staff member and paid for a late check out

excellent room size with all expected toiletries plus tea/coffee making facilities and free wifi

it is a 5 minute walk away and has wonderful food, bar and rooms

the hotel needs to offer room service or even cold snacks out of hours

modern hotel and quite clean, and late check out was easily arranged

they didn't have laundry

wifi was a little temperamental.

the second night the next door room were continually shouting at each other, kids screaming and doors banging

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

drinks at the bar were not overly expensive (for london), didn't get a chance to try the food as we were back