rooms are above a busy restaurant/wine bar

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

did request an early check in and was really helpful and room was ready .

staff was very helpful and ready to assist and provide room service at odd hours of night

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

nice bar area

would be nice to have tapas on menu in lobby bar as small appetizer!

and toast no butter no jam no cups for the coffee or spoons no sugar 15 was refunded and 3 room

no room service, no food after 8, limited menu before then, buffet

prices in bar slightly high

where friendly bed where comfortable shower was powerful there was parking good value for money will definitely

free parking, wifi and nice touch with tea, coffee and biscuits in the room (really nice touch)

ample parking across road

parking, clean, staff was very friendly

free wifi and signal is strong

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

ideal for my location to the office, nice big room, and the gym itself is ok to use.

friendky staff! beautiful building , comfortable beds. and free parking!

food is excellent, gym is great, location is perfect

no gym but you can go to one near by

it had parking and was really ideal

late check out accommodated as well as an early arrival - staff permitted us to drop the bag and

just excelent hotel. very pleasant room. nice breakfast. highlights: strong wifi, great shower.

biscuits and fruit as well as small bar available in lounge area

plenty of free parking.

wifi is working perfectly good

friendly and helpful staff, very clean, quiet and comfortable rooms, also free parking

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

to our dissatisfaction they offered us free breakfast however were told by the waiter that my kids are not

as soon as i booked the hotel and queried an early check in, it was so nice to receive a phone call letting me

for wembley with free parking very reasonable priced family room 3 single beds comfortable mini fridge wi fi en

free parking which is always a bonus

; excellent parking; good shower; outstanding breakfast; free wifi; flexibility (let me park there even after

excellent parking, and the manager is so welcoming!

ve liked if they had more information on the services they provided and the costs, such as laundry

the wifi was good

great wifi and tv

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

our room apposite laundry room, bit noisy.

no pen,laundry bag, any toiletries

hot gym

to keep towels close to the shower, no locks available for the lockers, it was noisy and full of kids, no shower

perfect location, early check in, large spacious room

reception and bar staff were very helpful so i would recommend friends and family to this hotel the lady at

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

breakfast was very good quality

beyond expectations. excellent gym with great equipment. staff really friendly

that the restaurant was closed on sunday's, but did manage to get a delicious burger from the bar menu with a

great value for money, clean close to amenities, parking, easy to get into london

nice staff, fabulously clean room and linen, free parking, excellent wifi, cold water in the fridge and air con

there was no wifi

great value for money. free parking, staff were excellent. 5 minute walk to tube

for our night away as went to see a show in london, easy to drive to as just off the m1, parking at the front

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

bar and restaurant is next to reception and i was made to feel welcome on arrival and at a budget

if you like a late drink after a night out there is also a 24hr bar available

comprehensive breakfast

good room service

kids loved

room service very fast, food excellent

was no bar open for a drink which was a bit of a let down for us with going to watch the

friendly staff with 24 hour reception and room service

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

efficient management of laundry requirements

room excellent. quiet. had good room service

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

no one had a solid answer on price and operations of laundry service

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

location very close a supermarket, fastfoods, laundry, and rail line

a four star hotel we expected their to be a laundry service and room service

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

as the room he were eventually given was a two kitchen staffed didn't want to give the kids breakfast despite

wifi never worked

kitchen and dining area are yours to use

and leaving crates of dirty laundry in the corridor

big room , clean pool

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

health club and spa .breakfast

one answered the phone when i called for room service or reception

the receptionist did suggest they may have come in through the window as they are backed up to laundry mat but

maybe the loud laundry vehicle under my room at 4

the people who deliver the laundry (outside my door at 4:20am) we re making such a noise conversing and

convenient parking, great breakfast, comfy bed...

was lovely room clean and comfortable half price mini bar and room service due to restaurant closure (renovation

wasn't sure there was a laundry

there were also salons, a little charity shop/thrift store, and clothes clinic did my laundry same-day

the parking, the great location

price, lovely reception bar area

he refused to replenish tea & coffee - it s not room service - i just wanted to replace what had been

same breakfast everyday laundry services expensive

room and bathroom comfy bed air con staff gym parking 24 hours for 18 right outside the property is

a range of facilities and amenities, including room service and a starbucks cafe located

close to brunel where my kids are

josh was reception deal with me a single dad and my kids

dinner food was not so good, and the staff at the kitchen were discussing loudly poor staff cordiality you must

room service would of been good

appreciated that you could ask for room service but it wasn t automatic as it isn t always necessary and

hotel and fab breakfast, staff from kitchen could be little a bit more helpful and friendly

the continental buffet, even a waffle machine with chocolate and marshmallows ( couldn't get the kids off it

high laundry price.

room size, room service, cleanliness.

room size , tv with sky for the kids , beds are comfy , love the controls for lighting

there was a problem of wifi in the 6th floor and didn't repair for 4 days

from the hotel, there is a beautiful playground which is an asset for families with small kids

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

the view from the room looked out to the laundry

friendly staff, my kids loved the little glass ketchups

hotel is great, good room, good location (for the harry potter tour) and good breakfast, even for us vegetarians

laundry would be a nice option and perhaps rotating the breakfast options

the lack of self-service laundry facility

was the same no on-site laundry front desk could have a list of restaurants available in the

had hoped that the bathroom would have heated equipment to dry laundry or towels

breakfast and lovely polite staff who were very helpful

location with tesco, starbucks, and laundry services just right at the doorstep

there's a tesco express right opposite the hotel, laundry/dry cleaning and some other eateries nearby (within

i was sleeping at 6 am start a really bad noises i think from laundry i couldn t sleep

there is a laundromat 'next door' or use the hotel's laundry facilities bathroom

enough to spend one week since there was a laundry next to the hotel and the station is walking distance

from the swiss cottage underground station, a short walk to waitrose, a pharmacy, post office and laundry services

it is a safe hotel for women by themself or with kids and for families also.

wifi isn't as reliable as i would have liked and the floorboards creaked but these are not matters

no aircon no room service no recreational facilities

beautiful victorian style hotel, with very comfortable rooms and exceptional breakfast

instalations, we love the whole hostel, the kitchen was huge and complete with everything you need, the bathrooms

the room was tiny, you can barely walk next to the bed and there's just enough floor space for one suitcase

the beds were comfortable, and we particularly enjoyed the shared kitchen and sitting area for breakfast

lovely wee terrace to sit out on just off the main kitchen, which is available to use for guests and everything

bar with smoke and drinks on one of the floors

they didn't have laundry

no room service

wifi is excellent speed and great for streaming

wifi kept dropping in and out but it was a small annoyance rather than anything of magnitude.

wifi was a little temperamental.

there was dirty laundry in the corridor as you had to walk to your room

they will charge you fortune for laundry

rooms air conditioned and free wifi

perfectly located with excellent access to the tube, the room was very spacious, and an excellent breakfast with

i liked that the property offered breakfast and that is free for the kids also the hotel was clean and the

of been good if someone had shown us or explained where the spa facilities was as wasn't made clear when we went

room service could include more options.still happy with stay.

and banytynes health spa was very poor

hotel does no thave their own gym, although you have another gym that is very near your hotel but it is a public

wifi was atrocious

the sound of doors banging possible laundry/linen cupboard located on the landing interrupted any chance of

laundry - some shirts were stretched after washed

no proper air-conditioning for most of the stay. condescending laundry pick up staff

were really friendly, they had easter egg hunt for the kids, a movie night every night over the easter weekend

hotel, friendly, helpful staff, clean, large bedrooms, nice pool

as hotel they don t have laundry

early check in

poor wifi

i would prefer free wifi more than 20 minutes

hotel, nice bar and restaurant buffet (food was very good) i stayed in the executive room big room comfortable

feel the corridors could have been a little tidier, for example they seemed to be laundry lying around all of

would leave dirty laundry, cleaning chemicals and rubbish out in the hallway

no laundry service available. no breakfast option.

to a small apartment, loaded with the latest tech, multiple tv's and even a washing machine for laundry

there is a gorgeous little indian restaurant within the hotel with an adjoining bar which is also exceptional

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

blue badge parking & room, breakfast and late check out all excellent

i stayed in the cosy room and had no wifi

food and room service top quality

30 the kitchen had already

it s very comfortable to have a kitchenette in the room and the laundry facility on site

too short for partner who is 6 ft 1 being next to laundry room - noisy some staff very flakey but not all 5

home away from home, brilliantly located and offering everything you need, from a cool bar scene, laundry

loved having laundry onsite as well

very comfy bed, great shower, free laundry, friendly & helpful staff.