ve liked if they had more information on the services they provided and the costs, such as laundry

great wifi and tv

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

kitchen stank and looked like it hadn't been cleaned in years

no wifi!

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

connecting to wifi just kept taking to booking for more nights, so i never got to connect.

very comfortable room. quiet location as requested. breakfast very good. very smooth book in.

were friendly and good to have ev charging onsite

17

huge comfy bed! big batheroom... room service food was excellent! beautiful hotel. loved it!

when we came down from breakfast the following morning, tanya was still on shift and still as cheerful

clean, 24 hour gym, fantastic breakfast, great staff, wonderful value for money

this hotel is pet friendly too which suited our jack russell

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

easy to get to and ample parking

plenty of parking, well decorated room with everything you need

room service wasn t great as they forgot my cutlery, not a great service when it s 5 cost on

and leaving crates of dirty laundry in the corridor

swimming pool

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

lovely room service food

staff was very helpful and ready to assist and provide room service at odd hours of night

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

there s a popular bar right below and it a 10-minute walk to the train

rooms are above a busy restaurant/wine bar

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

free wifi

wifi didnt connect properly

no laundry room.

free parking

room and the hotel is very clean, friendly staff, and the manger max gave us a late check out of 1pm

excellent accommodation and helpful staff. very good breakfast as part of the deal.

as the first, very friendly staff, fabulous clean modern rooms, excellent breakfast, loads of parking, we cannot

efficient management of laundry requirements

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

wifi signal is very poor and could be made better

great wifi, nice breakfast

no room

no room service, no food after 8, limited menu before then, buffet

and toast no butter no jam no cups for the coffee or spoons no sugar 15 was refunded and 3 room

the decision to close the hotel later this year facilities have declined - no room service, very restricted food

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

jack on the bar was great & very accommodating, please recognise him as he s a great asset to your hotel

over kitchen with extractor fans buzzing until 10

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service

excellent quality hotel with superb staff from front desk through to bar and restaurant.

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

did not find any wifi for the hotel

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

only issue i had was with the room service on the first night, we waiting a very long time and when the pizza

the hotels fault but there was someone who was adamant on making as much noise in the mini gym at like

breakfast, bar, kids entertainment, location, and staff friendliness were all outstanding

very limited parking

there's a bar in the evening but no food, but we were able to get food delivered

for wembley but other than that watford itself impressed me parking facilities a little tight but an excellent

parking situation but nothing to stress about

having to park away from hotel in a multi story, free parking advertised but not available.

free wifi and signal is strong

lovely people, parking, amazing location

parking was available outside the hotel and the owner/manager was very friendly and nothing was too

plenty of free parking around the hotel free wifi and can buy soft drinks from reception great little hotel,

was extremely friendly and helpful - going out of his way to improve our stay with early check in and a lovely

you have young kids there are a lot of stairs and no lift

large tesco right across the road and the free parking on hotel grounds is always a great addition in

both the open and secure wifi kept dropping.

very good location in harrow with good parking area

at reception did not come across as friendly given me the keys to the room and walked away the room service was

wifi was pretty poor, we both struggled to connect.

free parking, early check in was possible

our room was cleaned every single day, the room service ladies were kind and helpful

early check in

hotel good amount of parking friendly staff clean comfortable bed good facilities welcome

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

wifi in the room was not so great.

free parking, the bed was huge and very comfortable, breakfast was great, staff very polite, the pool area is

everything staff the room service

good car parking

loads of parking if you need

slow wifi, key that expired every evening.

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

wifi is working perfectly good

ample free car parking on site and only 5 mins from the m1

and clean, great facilities in the room, great location with good parking and near local amenities, cant fault

clean, parking outside the front which is great

wifi reception was good

people round the area with kids were walking around at 2

walls were paper thin and could here everything slamming doors, shouting neighbours, kids crying

sure if there is room service, but would be nice if one doesn't want to leave the room for a day

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

nice decor, good bathroom facilities and adequate wifi, great location

free wifi

the bar area was comfortable with a good selection of drinks

no pen,laundry bag, any toiletries

our room apposite laundry room, bit noisy.

so near to wembley stadium. so thoughtful with little gifts for the kids.

my son used the gym and the pool and the staff there were brilliant as he even entered a gym competition

point and still really enjoyed would have been nice to have had a room service menu option after midnight

beautiful grounds and wonderful service the spa was fantastic

my mum asked for rose petals to be sprinkled in the room and that was done too

facility for kids, the welcome information while checking in by the staff is amazing

great if you are playing golf

loved the pool area and the beach for toddler to play

the hotel has free wifi which you are given the password to when you get your keycard for the room and for

had an issue with a lady and kids in the hallway outside out door

staff very friendly room large,clean and modern room service free and pizza was excellently

need to get away from the kids for one day

kids enjoyed the tv in the bath

free parking and wifi

the breakfast was very nice, although we did not eat in the restaurant during the evening

hotel, perfect location with parking and its own large grounds

the breakfast was of high quality, the warm dishes are made to order

unfortunately the wifi failed part way through our two-day stay

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

along the corridor few meters away from our bedroom door the hotels laundry/storage room was always wide open

location very close a supermarket, fastfoods, laundry, and rail line

no one had a solid answer on price and operations of laundry service

room was located in the basement near the laundry room so when we checked in (4pm ish) and we were shown to our

no wi-fi, no restaurant, no laundry, no room service , no kitchen

room service

room service could have been better, ordered food from outside and drinks from the hotel , but was

we used this hotel to go to wembley and is perfect with free parking and bus stop right outside

there wen u needed them especially the cleaning(room helper) was indeed very helpful with my laundry & pentry

was happy there was free wifi and a decent sized tv

clean and welcoming with breakfast provided

cute property nice and clean plus parking so that was a plus and i must say what a great service from the lady

the food left for breakfast etc.

there were also salons, a little charity shop/thrift store, and clothes clinic did my laundry same-day

wasn't sure there was a laundry

great staff. the location was perfect. free parking.

free wifi

rooms were excellent. great base. car parking useful for london.

free use of the downstairs laundry if required

bathroom lights room changed no hot water in kitchen sink quickly sorted dishwasher not

mine did not which meant that in order to eat the food prepared in the full kitchenette, i had to sit on an

the kitchenette was impressive and quite well designed for a small space

poor connection wifi to cast our phones to the telly