staff is polite & friendly, hotel is clean & there is laundry on the premises

location ,staff laundry room

the laundry washing machine was leaking all over the floor

fridge, stove, laundry

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

kids were allowed to run and play games in sitting area.

parking lot and access to facility were. it ideal

kids were hysterical, begging us to leave

parking is all outside on a big hill which can be treacherous during snow and ice season.

the only complaint i had was they advertise a swimming pool and it was closed.

laundry facilities

gym is perefect!

kids doing cannon balls and throwing footballs

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

parking at night due to the restaurants was a bit crazy

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

room too close to laundry and pool. chemicals smell too st

it also has laundry, which is very convenient to have

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

the laundry room was a few doors way from us and early in the morning we could hear every word they

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

check in was pleasant staff very helpful offered late check out

clean, comfortable, quiet. nice bar in lobby area.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

no room service

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

tv not working icemaker not working laundry not working

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

breakfast is a nice touch i only wish that coffee was better

there is a brand new laundry room with many machines

there was a laundry in the building

no sponge provided in kitchenette

breakfast was sufficient

amazing, the room was very large, having the kitchen was a great bonus.

small laundry facilities

couldn't have room service

i'm only still typing until the bar below here gets to green

the wifi

very poor wifi connection

is great, staff was friendly and helpful, shuttle service from airport was perfect

this hotel its clean updated & nice the staff is also very accommodating & the pool stays open until 11pm

a comfortable hotel with nice rooms, excellent staff, good restaurant, and a lively lobby bar with skilled

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

bed matress. kitchen closes to early.

clean and spacious rooms, free use of laundry room

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

was not ready when we arrived after driving 5+ hours with 2 kids

no automatic daily room service

no capacity issues with the gym

room service not being available.

and the room service was good also, the room was clean including the bathroom

location is not the best, breakfast sucks and no functioning laundry at time of stay.

laundry was expensive--$2

self laundry

great location, love the laundry room and gym top! ?

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

the pool was closed. with covid restrictions being lifted, the pool should've been open.

water pressure, and the shower head had a string flow comfortable bed / mattress plenty of safe parking

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

was good for or family, business, golf

i told the desk but a while later i came back down, those kids were still there with no adult supervision

that the only meat choice at breakfast was sausage.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

requested an early check in and got one after speaking to the manager of the front desk

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

there was a used bar of soap in the shower when we checked in

- pleasant and easy staff full amenities including fitness center, parking and laundry

laundry room and bed comfortable

also, the laundry facility consists of only 1 washing machine

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

no laundry

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it

free breakfast and wifi

and if you dont want to leave the room you dont have to everything you want you can order on room service

larger parties at the hotel (using it as a venue) took up lots of parking, spaces were still available but much

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

the kids and adults were running the halls very loud and unmasked

room service twice and both times something was missing (a coke the first night and sour cream the

we arrived late, without dinner, and although the kitchen was close to closing, they accommodated our dinner

friendly staff, easy check-in/check out, nice pool and small gym

the l2 ev charger on the non handicap spot is broken.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the breakfastand the bar tender the night i che ked in was very good..nothing

would have enjoyed a bar on the premises.

menu could be more extensive and and a real bar would be nice.

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

limited bar service

spacious room, lots of restaurants and coffee shops around, there is a gym and spa area

the high point of our one-day visit was dinner at the bar

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming pool, locker

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

there was ample parking and the bed was comfortable.

the pool was very small and the hours of operation were too short.

breakfast was good!

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

we asked for room service no one came

the friendly staff and immaculate condition of the room. the breakfast was good, too!

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

also we would have liked to know ahead of time that the pool wasn t available

great staff and loved the breakfast

friendly staff, like the late check out, roomy suite.

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

granddaughter loves the breakfast and the pool

parking and not far away from restaurants and town

that they had good parking and a jacuzzi

quiet & spacious business center & pool

had to go to the hilton garden inn next door to do laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had pool and guest laundry

no room service even it was requested several times.

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service

better wifi and cleaner carpet.

staff could clean up after the tables used for breakfast when i couldn't find a seat with trash from the previous

everything. breakfast is excellent. close to shopping.

breakfast was great

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

very clean and the laundry room was handy.

the laundry facilities detergent dispenser didn t work and ate my money

the gym and laundry are well kept

t a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

not fancy but it has a free gym and laundry facilities are also free

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

laundry on site and free

guest laundry washer

we were permitted late check out

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

there was also not enough parking

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

pool area was not properly organized

room service for food!

comfortable and clean. location was good for the areas we were visiting. pool was nice.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the

it would be nice to update the bathroom and spa

decent wifi and breakfast

of spa room reservation is a bit pricey for my liking

small room no laundry service

room on the floor we were on is right on the parking lot

wifi very on again off again

the hotel, the room, the food, the staff, the spa and the pool

pool wasn't open, yet

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

the location, indoor outdoor pool and the bed was comfortable .

property was in a nice location, kids enjoyed the pool.

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

to get breakfast

the fitness room looked really nice, and the onsite laundry was an added bonus

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

loved the ambiance of nature indoors! the salt water pool and hot tub exceeded expectation.

tell in advance no room service or restaurants not open or available.

pool and hot tub

gym was adequate and clean

there was laundry available, gym was nice, room was spacious.

should be a no bare foot policy for access to and from the pool

breakfast bar was so good, had a lot of options

there was laundry available, gym was nice, room was spacious.

easy, free parking and plenty of spaces

everything was great. breakfast was awesome. facilities was clean. overall great experience

gym was adequate

breakfast was perfect. location very quiet

cleanliness and the quality of the room. breakfast was very good as well.

my favorite part is always the breakfast; also the coffee/tea bar all night long.

she was helpful, easy to approach and talk to and helped my kids make waffles

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

everything rooms, beds, kitchen, etc.

the water pressure is amazing and the morning breakfast was a free surprise

was easy to cook what we wanted because of the kitchenette

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

yes they didn't charge me for dog at first and after my 5th day the charges for pet appeared ..

main areas of the hotel aren't particularly inviting and the gym was too warm and the water cooler didn't have

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

i only used the hotel bar and restaurant for one drink

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

best part of the hotel is free parking and easy uber ride to uptown

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking, close to our destination, quietness

easy parking

they had obviously not gone through the laundry

a gym, laundry room and easy free parking

laundry machine was not in working condition and we had to travel outside

laundry was not ready

a small laundry room and the fitness room did serve the purpose

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

good stopover with laundry facilities

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

signage for guest laundry room took us to completely the wrong place

laundry facilities

location was good. laundry and coffee and confortable beds

the guest laundry is very affordable

friendly staff and allows pets.

an hour in the pool with kids for towels

a little far away from my grand-kids , but worth the drive t the north shore

bar and restaurant are on the third floor attic space with no elevator and limited choices for

room was very clean and spacious

they also did a buffet breakfast with a roaring fireplace

no microwave in room no room service no laundry

no laundry

room service never came by to clean the rooms during our 3 day stay either

it was farther from new york than i thought, but the shuttle was very convient.

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

also, the kitchen staff seemed to be overwhelmed at some point since there were only two staffers working at

close to the city and easy off i 95. excellent breakfast.

breakfast is offered every day

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

breakfast variety and quantity

they gave me a bottle of water and granola bar for my trouble

inside pool

second leg of our stay some kids were running through the hallway

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

room service

great location, nice breakfast, kind staff...everything was great

it really grossed me and my kids out and we moved to hyatt place

restaurant at breakfast

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

very clean and nice breakfast included

staff was awesome!!! five stars on staff and breakfast was nice also.

the hotel sign obscured the view of the river and parking was a little tight

kitchen had years of grease, pans were broken

it had a full size fridge, and kitchenette

good location . by beach. nice pool area recently spruced up.

flooded parking lot made it difficult to get in and out

wifi