signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

laundry facilities

location was good. laundry and coffee and confortable beds

needs more lighting in parking lot

good stopover with laundry facilities

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

i liked where room was located and had laundry room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

you can do laundry there, costing 2 dollars each to wash and dry

nice place for the value, good location, clean. has laundry facilities as well

the coffee 24 hours , laundry on site , microwave an fridge in room

nice place. really busy. bar and restuarant great place

i like the amenities of the indoor pool , gym & sports bar.

restaurant is very convenient, 24 hours gym is great

also, i called to inquire about the shuttle service at doubletree and was instructed to make arrangements when

very friendly staff!! make being away from home feel like home. they have a great gym!!

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

plenty of parking

very clean and spacious, staff is very polite. decent breakfast

so noise and facing heavy traffic getting in and out of the parking lot were somewhat negative factors

beautiful pool indoor, and, last but not least, a laundry

love the layout, and pool/laundry/ alcohol purchasability at night.

was one washer and one dryer in the laundry room

no soap in the room at the sink or laundry bag in the closet 2

clean and nice place to stay. laundry machines are nice to have available

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

parking was tight

peloton bikes in the gym either had broken foot straps or broken screens

the parking was limited do to trucks parking in the lot.

kids were running in the hallways at all hours of the evening

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

very hard to get into the parking lot coming off the highway i drove by it several

very small gym with a broken treadmill.

good breakfast

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

clean premises & easy parking

very nice breakfast included

the only thing i liked was the location and wifi.

they should put a bar in the shower for seniors.

front desk customer service was poor, room service was poor

i ddid not have room service

very clean nice staff. plenty of parking space. nice location

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

just fantastic if i could live there i would. breakfast, staff(all), just terrific

parking easy prepaid check in easy.. right off highway 17

about 20min drive from harriman park and woodbury outlet, with free parking

t a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

the gym and laundry are well kept

not fancy but it has a free gym and laundry facilities are also free

free laundry

very clean and the laundry room was handy.

the laundry facilities detergent dispenser didn t work and ate my money

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

good parking space

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service

not sure what the problem was but my wife and kids were woken up and we had to evacuate

i enjoyed the breakfast

the next day i realized it might have been one of the kids staying at the hotel

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had to go to the hilton garden inn next door to do laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had pool and guest laundry

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager

that they had good parking and a jacuzzi

the place is very quite, my daughter loves the indoor pool and spa.

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

only complaint really had to do with the covid precautions and the coffee bar was not

to have a drink at the bar

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

front desk, breakfast area, and housekeeping staff very friendly

the breakfast was good with enough options but i would like a few more choices.

guest laundry services

no smoking facility quietness laundry services

guest laundry services to save on clothes to pack

the ability to do laundry and vending machine although it had little selection.

there is laundry on the premises, which also takes added stress away

property was in a nice location, kids enjoyed the pool.

awesome lounge and bar on premises

the indoor pool was great for kids.

pool, jacuzzi, balcony, outside area

property was in a nice location, kids enjoyed the pool.

were bags laundry in the halls

00 pet fee

breakfast was delicious, gym did its justice.

however, the room smelled overwhelming of pet urine, carpet and tile floor was filthy

i just wish the kids was able to enjoy the pool a lil longer

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

we arrived late, without dinner, and although the kitchen was close to closing, they accommodated our dinner

the breakfast was delicious, the pool was also great

great location hotel was clean nice bar and restaurant. would definitely recommend and come back

parking right in front, easy access to lobby, and bringing in luggage

the parking lot curbs and sidewalks need fixing and could trip up older travelers

elevator was grimy and slow, the bar needs a bit of music

convenience to our location for weekend and fab pool for kids

ac, tv, and wifi were good

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

the kitchenette with the breakfast bar is very convenient!

in pool without parents and acted very aggressive taking over the whole pool and my little girl not

kids enjoyed the pool, until 10pm a plus

there was laundry available, gym was nice, room was spacious.

plenty of parking with access to many malls

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

am extremely unhappy with agoda for misrepresenting the hotel as pet friendly when it infact was not

free large parking

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set

very clean room, breakfast and location

breakfast could be better.

modern, clean, helpful staff, great breakfast.

room service not being available.

and the room service was good also, the room was clean including the bathroom

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

that was a slight inconvenience, but having parents video tape their kids was very annoying

breakfast hours is to short

for the locals so we couldn't enjoy the pool until after 8pm which was a disappointment for our kids

pool hours did not fit my schedule

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

we were welcomed with joy and extremely taken care of at the bar and front desk

the swimming pool was fun for my families! we were here for a hockey event.

easy check in and was able to get early check in

and use the gym as well

the kids enjoyed the pool, they also have a basketball court

only shower so i have to stand uo to watch my kids up

pool was close in the morning kids could not go swimming

pool busy with many kids party

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

if you re coming here to swim with your kids indoors during the winter months, find another hotel

pools , gym not open

very safe zone for kids and elderly

self-laundry for guests - this is very convenient for guests traveling

they have the small supermarket and the laundry room which is quite convenient

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

they also have a laundry room

on site laundry useful too

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

cleanliness, the pool was down when we arrived, not a great gym and food cost wasn t

the pool is in need of a deep cleaning

they could spend few dollars more on laundry, towel and bedsheet were smelly

they put us in a room next to their laundry. i could heat them banging around in there.

no laundry facilities on site for personal use.

outlet shops very close by good breakfast friendly helpful management free wifi

herbal consumption by people in cars on parking lot outside. bedsheets not pure cotton.

there is a laundry room

awesome on river laundry luis serving breakfast was amazing shower great black out shades

loved the separate hot tub spa in the room ud83dude0d the room was very clean the room was very spacious

room was clean and the staff very helpful, we also enjoyed the breakfast

pool

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

morning breakfast

indoor pool was cold, didn't care for the location not in walking distance only driving no microwave in

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

i like the fact that you had a little bar and i love your standards and rules

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

room across from noisy laundry room

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

only a single laundry location on the facility is inadequate

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the ours the bar was open (no coffee after 9:30?)

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

check in was pleasant staff very helpful offered late check out

i loved everything. this is the best place to stay in the area, bar none.

floor by the laundry

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

the laundry room was a few doors way from us and early in the morning we could hear every word they

it also has laundry, which is very convenient to have

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

should has a free laundry plus the one there was not working right but it's ok

the gym was closed and laundry not working right

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

laundry machines in a state of disrepair

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

also the laundry facilities were very poor

i wanted to use the laundry room

clean enough, laundry machines on site, free breakfast, and friendly staff

laundry facilities

gym is perefect!

indoor pool and easy parking access

parking at night due to the restaurants was a bit crazy

location was great for visiting and rooms nice. gym was awesome

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

i like the bar in the lobby and the staff was nice.

the room was very nice i liked the pool and gym

the gym

gym

no parking, there were stains on the sheets, they were very stingy with the towels, set up of the room

parking lot a mess trash all over

good location and parking. easy access to the room.

a little tite for the parking.

very little parking

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

i loved room service

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the

and wifi systems were not working constantly, freezes or loose channels while working or watching on

love the facilities- laundry had a pool sauna and very friendly and helpful staff

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

would have liked a laundry option

didn't use the pool but that was a nice addition as well

workout room was minimal and the pool is very cold but otherwise a great hotel and was clean

guest laundry washer

laundry on site and free

the kids loved it

was great - i needed an early check in and late check out, and they were very accommodating

room thermostat did not work-- just on or off; gym equipment needed some repairs

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

the beds are comfortable and the breakfast is good

the pool closes super early on fridays

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

ice machine non-functioning and no laundry bag in closet.

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

loved having laundry facilities

laundry, fitness center on site

if when kids are running in the common area, room looks old and the common area was a bit dirty with

basic choice for continental breakfast but very fresh and tasty

the booking is mentioned that your location has no parking available , but it was great to see that you have it

the breakfast was very sad compared to what we thought

the breakfast was also subpar so i did not benefit from the complimentary breakfast

great breakfast.

breakfast was a nice setup on the 2nd floor

hair all over the place...in the room people hair..pet hair

no laundry

we loved the area and also free parking

the wifi was strong, and the room was large and comfortable. no complaints at all!

wifi dint work

wifi was down for hours

pool was great, laundry was convenient, nice open new gym

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

there s a pool, fitness room& 24 hr laundry

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

location, the lack of room service, the price of the food which did not match the quality at all, but we had to

laundry room and bed comfortable

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

staff rooms breakfast laundry

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

also the kitchenette was nothing but a sink mini friday and a tiny microwave

parking next to the hotel; great entrance area with an electric fireplace; decent restaurant

all the machines in the gym are broken

impressive pool size and lounge chairs

asked a employee for a extra blanket he said he locked the laundry room

laundry out of service, even the coffee is always cold

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

use of the gym next door convenient bus to/from nyc

the girl behind the desk gave us some breakfast coupons which were adequate compensation

the fact that there were eateries available on the lower level of the hotel since there was no room service

great location, nice breakfast, kind staff...everything was great

hotel doesn't have laundry

we were put in the room next to the laundry room so we were up till 11ish n had to get up at 430am

also they provided free laundry access which was very helpful

details about the breakfast like other guest ud83dude1f i had to ask and we were located by the laundry room

room was clean beds comfortable and the wifi worked great

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

to the bar to have a bourbon, price was fine

parking (chris) was very helpful, front desk (asian woman) helped with bus tickets to nyc,

x ev charger stations in parking protected parking large bedroom and bathroom size pancake maker in

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

parking and ev charger

inside pool

went to spend a nice night with my fiancé away from the kids

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

walk way from the lobby to the parking area.

free parking on site a nyc luxury!

they are pet friendly

- wifi didn't work. -

parking lot kind of small

wifi is performance is very intermittent, had to keep switching access points for service.

no breakfast due to covid. gym was terrible broken equipment and dirty

couldn t enjoy my time with my husband having kids jumping and splashing around

they had good breakfast in the morning and free wifi

bathroom needed to be cleaner (hair and dust), wifi was terrible

from the immaculate renovations to the customized, cooked on-demand omelet breakfast, everything was clean and

breakfast could be healthier and varied. there is no swimming pool.