did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

free parking was very convenient

the gym and pool were unused

no laundry

there was no bar facility

loved the restaurant food though, so good and filling and offers room service

free tasty breakfast, free parking. spacious, clean, nice

a lot of free meals, gym, free drinks and night life and attentive staff

laundry room and bed comfortable

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

the room, access to laundry room, and fulfilling breakfast.

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

breakfast was good. coffee always available. laundry facility included.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

laundry is near the pool

wifi never worked

customer service the room and the breakfast

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

t like parking is limited, but the one night out of the two different stays (5 days total) thats i couldn

the most important thing is, this is not a place where you stay with your family and kids

the room service ladies is the only i will go back because they are nice.

friendly staff, like the late check out, roomy suite.

pool closed.

location is awesome, kitchen in room

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had

is water available in the lobby, but no continental breakfast or coffee/tea service

no free breakfast for the price.

breakfast was good!

did not know there're spa services available??

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

clean and spacious rooms, free use of laundry room

chose this hotel for the pool, so the kids could splash around in the evening

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

a limited continental breakfast would have been nice. kids should been able to eat free.

no room service

laundry on site and free

guest laundry washer

nice low key quit hotel. ample parking. diamond in the rough

room thermostat did not work-- just on or off; gym equipment needed some repairs

was great - i needed an early check in and late check out, and they were very accommodating

facial and toilet tissues were a bit rough. breakfast wasn't even lukewarm.

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

noise coming from the kids birthday party in the room net to me

she was helpful, easy to approach and talk to and helped my kids make waffles

strange location, poor wifi, no room service

room service not being available.

and the room service was good also, the room was clean including the bathroom

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

wish they had disclosed upfront that the pool was closed

no indication that gym and/or restaurant would not be open

free parking is awesome

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

the wifi worked is the only thing i liked about it

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

easy parking

laundry was out of service

a gym, laundry room and easy free parking

laundry room pay method.

happy that i could do laundry on the 5th floor at very reasonable price

laundry was not ready

no laundry

no microwave in room no room service no laundry

i informed room service and the bottle never got refilled

free parking

parking

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

also, the kitchen staff seemed to be overwhelmed at some point since there were only two staffers working at

to the bar to have a bourbon, price was fine

the open pool is wonderful too

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

i just wish they serve other meals besides breakfast

i loved the pool gym and the complimentary breakfast.

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

free breakfast had alot of variety of food

it really grossed me and my kids out and we moved to hyatt place

ifjt smacked their kitchen closes before midnight

the room is spacious and comfortable the gym is well

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

room service

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

wish the drinking water was not in the gym since it locks at night, i wish it was in the cafeteria area

access to the crunch gym was a nice bonus

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for

the gym was nice with treadmills and weights

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

the kitchenette with the breakfast bar is very convenient!

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

there was a laundry in the building

there is a brand new laundry room with many machines

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

there is no room service and the wifi is very slow unless you pay $5 per day

confirm pet friendly price called, registered, checked out

in the corredor with kids and people talking late night , dog barking and kids running in

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

room service brings food and coffee in to go cups and packages

there is a gym and small inside pool that were open with some covid19 restrictions

i disliked that room service was not available all the time

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in

complimentary breakfast is a plus

would definitely recommend a snack bar but there was a convenient store a block away so it wasn t that bad

breakfast was ok

kind, helpful, the best front of desk iv ever experienced, hotel, was lovely, nice rooms , good breakfast, great

small laundry facilities

couldn't have room service

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

had some difficulty ordering from room service, especially from the city pizza restaurant

unfortunately the gym was down 2 treadmills during our stay

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry room area unclean

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

staff is polite & friendly, hotel is clean & there is laundry on the premises

fridge, stove, laundry

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

the pool is so nice and clean, too!!

the gym good use some more dumbbells and a few machines

pool area is not clean, the floor is falling apart

clean, ample parking, nice complimentary breakfast. staff friendly

the breakfast selection was not that great but we managed with it.

with my dog for therapy dogs in nyc i was charged a pet fee that was supposed to be waived

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

-garbage was on the property outside and there we re a lot of rats -the wifi set

gym was good, and room was clean.

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

laundry facilities

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the

location was great for visiting and rooms nice. gym was awesome

early check in

wish they had valet parking it would of been great to just pull up to front to drop the car

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

room too close to laundry and pool. chemicals smell too st

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

the laundry room was a few doors way from us and early in the morning we could hear every word they

floor by the laundry

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i loved everything. this is the best place to stay in the area, bar none.

i like the little bar that you had in your lobby and the staff was awesome

the bar and lounge and breakfast. the staff was awesome.

on the morning of our departure, we expected to pay for laundry once

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

it s fantastic to have such a great bar and gathering spot on site to invite friends to at the end of long

no room service from the restaurant or coffee in the room refills.

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

room service

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

parking would have to be my only complaint

laundry detergent scent but better than smelling cigarettes i guess

the location is good and parking is free. also, staff is very cooperative

truck parking

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

the breakfast has great selection of food

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

they have a great breakfast

sliding doors with no locks, which is not good for privacy especially when sharing a room with kids or anyone

self laundry

laundry was expensive--$2

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

no pool, no spa, no laundry

internet using the tv wtf i have my phone for that, i just wanted a relaxing morning with no kids to watch

cleanliness, location, big room, strong wifi, friendly staffs, excellent breakfast, many parking area, good

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the kids loved it

wifi was very slow, not fast as advertised

very friendly and helpful staff, solid breakfast, and fun pool!

there was no plastic laundry bag

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

the parking area is supposed to be exclusively for hotel guests, not for laundry services

parking difficult with laundry patrons taking many spaces

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

found pet food on floor and no one did anything about it

servise she was nasty and then 2 fight and were late night kids sceaming and beer

no gym or pool.

staff is very pleasant. laundry room is very nice.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

our room close to the laundry room, loud tv sounds all

the staff is not always at the front because they are also doing laundry

everything was great. breakfast was awesome. facilities was clean. overall great experience

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

my favorite part is always the breakfast; also the coffee/tea bar all night long.

the breakfast was also better than most hotel breakfasts

only complaint is that the website advertised a breakfast bar however it was not open

there was laundry available, gym was nice, room was spacious.

there is an indoor pool and gym

easy checkin, clean room and gym.

i like the pool the gym room and the cafeteria the bar section

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

pricing at the bar and bistro

service, appearance, room, lobby and bar layout

the laundry machine was convenient to have

the breakfast was always very good!

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

was great, from the comfort of the room, customer service, breakfast, location, free shuttle to the ferry, etc

parking in ny city

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

had room service for breakfast

my love the pool area.

parking accommodations was a nightmare

the high point of our one-day visit was dinner at the bar

clean and comfortable. very friendly staff. nice bar lounge area.

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

another thing is that you could see other people's laundry left in the hallways

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

that it was close to the gym, pharmacies, and food

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

the bar was amazing

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

no wifi

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i was visiting sojo spa and it s a great place to stay nearby