small room no laundry service

pool wasn't open, yet

the spa was booked all day for the facials and massages

really loud and drunk guests/visitors wifi is spotty

complimentary parking and free wifi

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

out the pipes more frequently, also, the a/c didn t work well in one of the rooms, and the wifi didn t work

have stayed before and enjoyed the stay breakfast buffet worth it

wifi reception terrible. multiple calls to the front desk to resole the problem with no success.

the kids loved the pool

room laundry / cleaning of room - had to call daily for cleaning and towels and change

laundry room was out of service

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

the laundry situation a big issue

laundry was out of order

room service actually surly and aggressive

the workers in the bar area and pool.

cleanliness, room service and location.

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

the omelet was made to perfection, i mostly used the room service, and it was very good.

they have laundry facilities & location is good.

i had accidentally reserved a smoking room and he was able to open up a handicapped, non-smoking room on the

can never gain access to wifi

the wifi was horrible, free wifi, but never worked

it was a nice size, had wifi and a ton of channels for tv, as well as the location

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

the strong odor of chlorine in the gym from the adjacent pool room.

did not like how the wifi did not work/reach our room

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

clean and comfortable. very friendly staff. nice bar lounge area.

also disappointed the ev chargers were not working

menu could be more extensive and and a real bar would be nice.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the laundry facility was clean

breakfast internet free and people very nice sweet shop laundry and restaurant very

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

like that the room was clean and big parking garage right by the hotel breakfast was delicious and by a clean

i had room service the night before

coffee bar needs a small light, it's a little too dark to see inside the cubby

the bar wasn't open.

the arranged the shuttle to take me to the stanford hospital for my surgery

wood floors & nice lobby needs a bar so u can hang out !

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

room service, they recommend delivery by local restraints

restaurant and bar area were fabulous

pool and gym are extremely small and not well equipped

comfort of room and bed! beautiful bar and restaurant!

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

amazing rooms , lobby, staff , and breakfast!

add additional waffle maker, and more selections of breakfast choices would be good.

is great, room is spacey, clean, and has everything we needed, refrigerator and kitchen island

the room was nice, clean and had a small kitchen & living room area, separate from the bedroom, which was great

wifi consistently unreliable

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

affordable, great breakfast in a clean and comfortable seating area

gym is good size but equipment is all old, cheap and badly maintained

not ideal when traveling with kids

jacuzzi did not work. pool area could be cleaner.

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

service at both breakfast and the bar were very friendly and served good food and beverages

the gym was the only nice part.

website indicated that there was room service and two restaurants serving meals but when i got there there was

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

i would like to recommend a rolling kitchenette for the breakfast to sit on

kitchen lacked toaster and at first refrigerator didn't work

the breakfast and the location were excellent for me. less than 2 miles for my work location

wifi was a bit spotty at times

staff is great and friendly, good location and parking .

the kids were adorable, but a bit more than your average un-disciplined

site mentions shuttle,but it runs only in the morning

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

location is not the best, breakfast sucks and no functioning laundry at time of stay.

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

laundry was expensive--$2

chose location because it offered a guest laundry

spa tub was nice

the restaurant & bar & spa tub

00 for one night pet stay

looks old and not very fresh. you can smell that other people have been smoking in the room.

room service was

need to request room service

bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big

the shuttle driver hung around until we left baggage claim

the location and it has a shower near the gym. easy check in and out.

small laundry facilities

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

clean, nice accomodation, gym and restaurants and food market close to the hotel.

the bar staff who gave me milk for my coffee in the room, thanks

had some difficulty ordering from room service, especially from the city pizza restaurant

there is a brand new laundry room with many machines

there was a laundry in the building

spacious, clean, good breakfast

amazing, the room was very large, having the kitchen was a great bonus.

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in

kitchen had years of grease, pans were broken

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

good location . by beach. nice pool area recently spruced up.

parking lot needs improvement also cleaning.

cleaning lady was just cleaning my room for me and i was waiting for my room in parking lot in the front of

the wifi was the worst, room

the breakfast was outstanding

a little far away from my grand-kids , but worth the drive t the north shore

a little far away from my grand-kids , but worth the drive t the north shore

wifi is not good: some rooms get a better signal than others

staff is polite & friendly, hotel is clean & there is laundry on the premises

fridge, stove, laundry

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

not enough laundry machines, and the machines are outdated

was great i liked the fact that there are laundry facilities there that are 24hrs

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

parking and the hill

with my dog for therapy dogs in nyc i was charged a pet fee that was supposed to be waived

a death trap for kids

the breakfast selection was not that great but we managed with it.

tv not working icemaker not working laundry not working

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

breakfast was great, omelets, sausage, bacon, waffles, and many other items to choose from.

laundry facilities

kids doing cannon balls and throwing footballs

late check out wasn't problematic-free parking

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

not happy about only having one microwave per floor in the laundry room

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

breakfast was good and the game room on the second floor was a nice surprise for our group

they do have a rooftop bar that has pretty views, but it does turn into a night club at night

the rooms are big and the breakfast gets the job done

spacious. living, kitchenette separated from bedroom

nice sized room with nicely equipped kitchen

breakfast was not an option. at least free breakfast was not offered.

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

you order room service it takes awhile for the food to come

pool are need more benches to sit

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

it also has laundry, which is very convenient to have

the laundry room was a few doors way from us and early in the morning we could hear every word they

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

floor by the laundry

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

would have enjoyed a kids menu or some kids options, and or microwave in the room

clean comfortable rooms, bar area, friendly staff

i loved everything. this is the best place to stay in the area, bar none.

pool was a bit too small to try . good for kids

pool closed.

the size of the room very comfortable, breakfast was great best part of the stay was the staff

king 1 bedroom layout and kitchen amenities were aligned with my needs

little kitchen with microwave and fridge

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

clean and spacious rooms, free use of laundry room

my kids was extremely heartbroken about that

spacious rooms, good coffee maker, nice little gym and friendly staff

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

unable to accommodate a late check out until the morning of

location, overall aesthetics, provision of laundry room

wifi was very weak and poor

location and the pool.

wifi was great

the staff, the price, room service is perfect

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

my only recommendations are towels available at the pool, sauna needs to be serviced in women s locker room

great gym & clean

breakfast that was included in our stay consisted of a coffee bar and packets of oatmeal

too priced ,and equipment gym wasn't working some of the machines.

no cleaning spray in gym for machines and

they have a gym that is very convenient and inconspicuous

no laundry bag

there was a kitchenette in the room and they have a laundry room!

laundry room is in a safe location near the front desk

gym was pathetic, 2 treadmills and nothing else

pet friendly .

staff rooms breakfast laundry

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

- pleasant and easy staff full amenities including fitness center, parking and laundry

laundry room and bed comfortable

the room, access to laundry room, and fulfilling breakfast.

it is right next to the laundry and maintenance rooms

the gym is very nice

the pool was great for our kids

gym was great. hotel is well-kept and staff are very friendly.

friendly staff, clean, things were up to date. our kids loved the pool.

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

they were usually outside smoking and flirting with guests, or sitting at tables in the closed bar area, eating

service cut a a couple of times and i had to get the front desk person to explain how to get wifi, which was a

no laundry

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

and if you dont want to leave the room you dont have to everything you want you can order on room service

the wifi was strong, and the room was large and comfortable. no complaints at all!

the breakfast staff was very friendly and helpful

having a laundry room was something i really liked

availability of microwave and place to wash laundry was nice

the fitness center was terrific

comfortable and clean. location was good for the areas we were visiting. pool was nice.

had dogs staying across that hall that howled at all hours of the night for our first night then kids screaming

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

ice machine non-functioning and no laundry bag in closet.

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry is near the pool

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

the gym was minimal, the pool only open from noon to 5pm

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

convenience stores, shopping centers and super quiet area with free reliable wifi as well as free parking

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

pet friendly, location, service

breakfast and the gym

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

on-site parking is unfortunately limited, so arrive as early as possible; otherwise, adjacent street

spa tub jets needs to be cleaned better

best hot water in shower ever and life and good parking and good energy from security guard

everything the breakfast the room was clean it was amazing i never stay in the place like that

restaurant and coin operated laundry on site.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

i didn't have room service because i didn't need it so i left my trash outside for collection and had to actually

tv didn't work. wifi didn't work at all. very inconvenient. no wash clothes. no bath mats.

nice hotel, staff, great little bar area with fireplace.

the gym was closed

i love the fireplace and the atmosphere was very nice and comfortable

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

laundry

i like the laundry room and continental breakfast was great

in-house snack and drink bar could offer a wider range of food

we had to call room service couple of times to unclog the toilet

also, this time, for the first time, wifi wasn't

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

then despite the fact that kids were allowed to jump in the pool all day

a good bar and kitchen

quiet, comfortable, includes great breakfast and dinner

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

they gave one bagel , one butter, no juice or milk for kids

noise coming from the kids birthday party in the room net to me

loved the fact that there's a kitchenette

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

was easy to cook what we wanted because of the kitchenette

kitchen was sufficiently stocked with utensils and appliances

kitchen was empty

the gym was a little small

room service did not restock towels or coffee items after use!

amenities like wifi and the tv and coffee maker were

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

no complimentary breakfast, but that was ok

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food

no breakfast but it's a great place

noisy beside our room, small space for breakfast, unpresetable laundry room

everything and the extra amenities like coin laundry & gym.

gym was closed when they advertised having one

in the wall, broken lights, broken shower curtain rod, window didnt shut or lock, no gym, no breakfast, or

friendly staff, quick check in and check out. good breakfast and facilities