it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

needed an easy chair and/or two chairs for desk/table for room service

breakfast could be better.

the breakfast was also better than most hotel breakfasts

the energy bar at the breakfast and the waffles were extra tasty

there was laundry available, gym was nice, room was spacious.

there was laundry available, gym was nice, room was spacious.

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

there is an indoor pool and gym

free large parking

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

the room next to me kept making loud noises and the kids kept open and slamming the door

if you re coming here to swim with your kids indoors during the winter months, find another hotel

your location is a traffic hazard, getting into and, especially, out of the parking lot.

i reserved a pet friendly room online and then called

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

pool was closed

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

only a single laundry location on the facility is inadequate

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

they gave me an early check in

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

the pool and the gym

gym

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

location and parking

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

were bags laundry in the halls

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

my family got to enjoy the pool, basketball courts and the grill

liked the open feel of the hotel, the gardens, pool, and the gym

lightning kitchen not working

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

old furniture, disinterested staff and internet/wifi is not free.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

no wifi

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

pool, jacuzzi, balcony, outside area

everthing the pool,bar

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

no smoking facility quietness laundry services

the ability to do laundry and vending machine although it had little selection.

guest laundry services

there is laundry on the premises, which also takes added stress away

maybe a coin machine for laundry

laundry on site and free

guest laundry washer

well appointed room nice bar area convenient location

there was also not enough parking

the kids loved it

is hard for us to do the laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

out of the parking lot and on to the highway can be a little difficult due to the speed of traffic

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

the fitness room looked really nice, and the onsite laundry was an added bonus

& oak need to open for breakfast

to relax, i put the do not disturb sign on the door, and room service did not knock

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

breakfast service was slow. no pool.

it really grossed me and my kids out and we moved to hyatt place

room service

breakfast was good

awesome gym , with full amenity

friendly and helpful staff'.and the buffet breakfast at the restaurant!

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

and no breakfast on site as the restaurant was also closed

location, the lack of room service, the price of the food which did not match the quality at all, but we had to

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

close to the city and easy off i 95. excellent breakfast.

no wifi n no microwave in the room.

it was not possible to get into the pool

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

in the kitchen would encourage better exhaust

parking and ev charger

breakfast was busy but enough options for my husband and kids to be happy

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming pool, locker

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

wedding took up the whole lobby and entire to the pool area

pool

elevator was grimy and slow, the bar needs a bit of music

the size of the room and the full kitchen was amazing

it was alright didn t like the pool was not working.

the staff were very friendly and helpful and has the most impressive breakfast included

we also enjoyed the rooftop bar it was definitely a vibe

everything except the parking was great.

pool was close in the morning kids could not go swimming

pool room

pool busy with many kids party

breakfast was really good. the hot tub and the pool was excellent.

suite with two bedrooms and two baths w living room, tv, and kitchen with table was most comforting

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we have adjoining rooms so we we close to the kids but with space

the swimming pool was fun for my families! we were here for a hockey event.

the restaurant and bar are staffed with friendly, hard-working people

pool hours should go 24 hrs for guests we arrived 30 min before pool closed and left early

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

about 20min drive from harriman park and woodbury outlet, with free parking

breakfast is fresh and delicious

i was pleasently surprised how well everthing went, from pulling into the parking lot to leaving

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

much noise from nearby highway and wifi never worked during our 5-nights stay

parking was limited and areas of the lot were not well lit at night

off the exit and tons of parking and super close to gw bridge off the

free parking, close to our destination, quietness

best part of the hotel is free parking and easy uber ride to uptown

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

good stay, very helpful staff, easy parking and close to manhattan

they had obviously not gone through the laundry

a gym, laundry room and easy free parking

laundry was not ready

a small laundry room and the fitness room did serve the purpose

laundry room pay method.

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

only they not give breakfast like they say

the wifi was also extremely hit or miss, i got kicked off almost every 10 minutes

there was free wifi (slow unless you want to pay for higher speed)

no microwave in room no room service no laundry

no laundry

room very big. i don't use shuttle. the location was good for the competition.

gym wasn't maintained properly, rusty equipment and uncleared floor

shuttle service to manhattan is totally worth it

they should put a bar in the shower for seniors.

clean, comfortable, great breakfast (oatmeal bar is great)

parking

room was as stated . staff friendly and professional. great breakfast

called room service for 2 hours and all i got was a busy signal

laundry detergent scent but better than smelling cigarettes i guess

breakfast may be improved

nice, attentive staff, comfortable & clean facility, good breakfast.

clean good wifi close to nyc by car

was smoking even tho i chose non smoking n all night i was stuffy but they tried to clean it more the

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

self laundry room came in handy

the laundry area has one washing machine

i couldn't sit in there to watch the kids for long without my eyes burning

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

the location was perfect. the gym and pool were tiny. almost crowded with 2 people in it.

there is also a shopping plaza in the adjoining parking lot with access to retail and restaurants

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry facilities (you can buy detergent from reception)

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

the pool and fitness center was closed wish that was stated on website

pool and gym were small

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

that the restaurant and bar weren t allowed to be open. not their fault.

there was a dog barking constantly across from us and i complained and they said they are pet friendly and

heated pool and basketball court very nice for the kids

good breakfast. great location.

breakfast was good. front desk staff was rude

parking was poorly marked

the breakfast was also subpar so i did not benefit from the complimentary breakfast

great breakfast.

staff, dscipline,pool

kids enjoyed the pool and gym

the bar trended was very nice and talkative the pool room was very clean and well kept

clean, good continental breakfast, craft beer available (selection quite limited) but still great

pool was only open until 7pm.

pool wasn t open, the snack selection near the front desk was slim, the breakfast choices weren

as well as how the parking lot is designed

i had requested early check in when i booked and they double charged on my card.

i had breakfast to go at ihop, it's so convenient being so close to the hotel to get my meals.

-hop right next ud83dudeaa and great breakfast

for toilet paper, the staff said we have to come down to get it because they don t provide room service

room service not being available.

and the room service was good also, the room was clean including the bathroom

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

great pool for my girls and comfortable stay for my dog

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he

excellent wifi. very clean and comfortable room.

laundry on same level as room for

the camera in the laundry room. my privacy felt invaded

laundry on site is self service and machines are accepting quarters coins

the room we were given was below the laundry room

next to laundry room

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

comfy beds free parking late check out 12 noon

got an alert that the wifi wasn't secure when trying to login, so we avoided using it

serious, i been in more decente motels with my kids

beds were kinda hard, the room wasnt 100% clean and the other guest woked up at 6 am and started smoking in the

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

it was very helpful to have the driver(shuttle)and back from dinner.

clean premises & easy parking

pool was great, laundry was convenient, nice open new gym

there s a pool, fitness room& 24 hr laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

furnishings and decor, breakfast was one of the best i've ever encountered in a hotel, plenty of parking, helpful

parking was tight

they had peleton bikes in the gym

pool and gym not open due to coved. other hotels in the area have them opened.

i was expecting a pull out sofa for our oldest son so we had to book a second room for our 3 kids since all of

the breakfast was excellent

prices for breakfast was a bit steep. rip in the sheets.

the room service menu looks like it's been reproduced a hundred times, difficult to read

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

the staff comped our breakfast the next morning as well

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

i wanted to use the laundry room

laundry machines in a state of disrepair

also the laundry facilities were very poor

clean enough, laundry machines on site, free breakfast, and friendly staff

elevators dirty and dog urine on the floor, used towels laying on the floor in front of the house laundry room

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

the room was very spacious and there were vending machines/laundry machines in the same floor

laundry on site

rooms shake, per laundry being done several times throughout the night

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

the fan in the kitchenette area was full of dust like it hasn't been cleaned in forever

our kids had a blast

parking right in front, easy access to lobby, and bringing in luggage

the room was lovely. the bed was comfy. i did room service for breakfast. it was perfect!

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

wish it had not cost so much, especially the pet fee

plenty of parking

the wifi connection was terrible

more machines in laundry facility. more staff at night

water machine didn't work in the gym

staff was nice ..convenient food delivery ..easy wifi connection

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

when a family moved in next door, with kids screaming and banging on doors, i called down

doors close automatically, breakfast buffet is pricey, hard to get from the main road to the parking lot, grounds

limited parking

quiet & spacious business center & pool

i loved the property they had a bar, spa, and pool on the premises

room service food was terrible...had to return it all

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

the laundry facilities detergent dispenser didn t work and ate my money

very clean and the laundry room was handy.

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

gym is small, but worked fine, and there's an indoor pool

the front desk would not work with velocity because she was too busy working laundry room

laundry facilities

not a lot really, no breakfast, no laundry supplies available to purchase

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

you take your own trash/laundry out to the end of the hall

the gym was closed and laundry not working right

should has a free laundry plus the one there was not working right but it's ok

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

laundry is near the pool

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

the free breakfast was great

sink was a bit clogged, not a major issue and the wifi was a bit slow but it happens when it's alot of people

complicated free wifi registration procedure

parking was tough and there was no direct access to the building from a parking lot in the front

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62

it has a good gym and the front desk staff was good.

right off the highway and i love the free electric car charging station in the parking lot (when the inconsiderate

nice place for the value, good location, clean. has laundry facilities as well

towels could have brighter and cleaner -poor laundry and commode had an odd smell

you can do laundry there, costing 2 dollars each to wash and dry

the coffee 24 hours , laundry on site , microwave an fridge in room

i liked where room was located and had laundry room

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

pool closed

parking was convient and the staff was all very friendly

fix the giant pothole in the entrance to the parking lot

breakfast was canceled without notice, leaving our kids hungry, which is unacceptable when traveling with

breakfast in the mornings clean rooms comfortable beds

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

the pool and gym were great

we booked this in january for a gymnastics meet

name of the person i spoke to and they didn t try to work anything out for us we came with 8 kids ready to

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

not fancy but it has a free gym and laundry facilities are also free

spacious and clean with friendly and accommodating staff. free laundry is convenient.

forgot the in-house laundry & the stoor along with all the great staff

love the layout, and pool/laundry/ alcohol purchasability at night.

was one washer and one dryer in the laundry room

beautiful pool indoor, and, last but not least, a laundry

no soap in the room at the sink or laundry bag in the closet 2

clean and nice place to stay. laundry machines are nice to have available

laundry is outdated

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

told complimentary breakfast, should be made aware its just muffins and coffee, grab and go

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

no wifi where we ate in the restuarant

very nice. good gym.

impressive pool size and lounge chairs

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that

no pool, no spa, no laundry

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

wifi very slow, too aggressive interior perfumes on floor corridors (can sound funny, but you would

that is wasn't a pool. a pool would have made the hotel even better

there is laundry and dryer machines in the hotel

i also liked that their was a laundry facility on the property

the laundry room

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

so i had no soap, no shampoo, no laundry bags and no breakfast

laundry out of service, even the coffee is always cold

asked a employee for a extra blanket he said he locked the laundry room

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

good stopover with laundry facilities

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater