forgot the in-house laundry & the stoor along with all the great staff

spacious and clean with friendly and accommodating staff. free laundry is convenient.

great staff, great location, free laundry room, great gym, no complaints

free laundry

not fancy but it has a free gym and laundry facilities are also free

pool closed

handicapped parking.

i think this location advertised an outdoor pool, but i didn't see one

pool was nice!

parking was convient and the staff was all very friendly

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

the laundry facilities detergent dispenser didn t work and ate my money

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

reliable hampton inn breakfast and wifi. beds wee comfortable.

ample, and free parking with multiple restaurants within walking distance

pool on the inside

nothing. well, if the breakfast bar was open

parking and not far away from restaurants and town

the place is very quite, my daughter loves the indoor pool and spa.

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

e in the bathroom and the other in the kitchen area)

and gym activities open not to much to do

lots of kids running around

kids were thrilled

good stopover with laundry facilities

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

location was good. laundry and coffee and confortable beds

laundry facilities

the guest laundry is very affordable

signage for guest laundry room took us to completely the wrong place

property was great, did not have time to check the gym but staff did offer it

the fitness room looked really nice, and the onsite laundry was an added bonus

the breakfast was good with enough options but i would like a few more choices.

to get breakfast

nice lobby & good fitness room.

great restaurant and bar as

had room service for breakfast

the bar is cozy and the bartender is wonderful

ac, tv, and wifi were good

plenty of parking

convenience to our location for weekend and fab pool for kids

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

property was in a nice location, kids enjoyed the pool.

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

the indoor pool was great for kids.

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

truck drivers should be encouraged to use parking spaces in the rear of the hotel.

breakfast was even great

the breakfast was excellent-a wider variety of egg options than

clean, comfortable, great breakfast (oatmeal bar is great)

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

wish they had a pool

i recommend to do variety in breakfast every day (different kind of main food)

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

parking is a little challenging as the lot is immediately after a busy intersection.

the breakfast could have been better,. the fitness equipment was difficult to use

breakfast was ok not many varieties

the breakfast was delicious.

furnishings and decor, breakfast was one of the best i've ever encountered in a hotel, plenty of parking, helpful

the pool was broken. the gym was set to 82 degrees. the rest was good

wish parents would adhere to the no diving sign in the pool area- the kids are nuts with not watching where they

breakfast of eggs and potatoes taste weird that they need to change the oil

parking lot is in the back mostly with so spaces on the side

parking: i waited 40 minutes for a parking spot on arrival

gym facility was great to have

it has a good gym and the front desk staff was good.

location to the mahwah office was great using the shuttle service arranged by the hotel

you can do laundry there, costing 2 dollars each to wash and dry

towels could have brighter and cleaner -poor laundry and commode had an odd smell

nice place for the value, good location, clean. has laundry facilities as well

i liked where room was located and had laundry room

the coffee 24 hours , laundry on site , microwave an fridge in room

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

kitchen in the suite was complete with everything you need

outdoor pool. very helpful staff. exceptional breakfast and great gym

the ability to do laundry and vending machine although it had little selection.

there is laundry on the premises, which also takes added stress away

guest laundry services to save on clothes to pack

no smoking facility quietness laundry services

maybe a coin machine for laundry

clean and nice place to stay. laundry machines are nice to have available

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

one day the pool was open and also called the day of check in to see if the room was ready so my kids could use

easy to get to with plenty of parking

the pool and gym were great

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

fully functioning kitchen in our suite

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

the gym was awesome

were bags laundry in the halls

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

breakfast but the coffee needs to be a bit stronger

the utensils and pans in the kitchen could have been better

liked the open feel of the hotel, the gardens, pool, and the gym

room service not being available.

and the room service was good also, the room was clean including the bathroom

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

the cavernous welcoming lobby, plenty of free parking

coming in the room even though i asked no room service

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the ours the bar was open (no coffee after 9:30?)

gym was very safely set up

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

clean, comfortable, quiet. nice bar in lobby area.

it also has laundry, which is very convenient to have

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

floor by the laundry

room too close to laundry and pool. chemicals smell too st

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

not happy about only having one microwave per floor in the laundry room

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

somewhere between too much fabrize and dirty laundry

there was laundry available, gym was nice, room was spacious.

the indoor heated pool should be any time, not close at 10pm.

pool could ve been warmer and more towels

limited parking

there is an indoor pool and gym

breakfast & lounge

breakfast was perfect. location very quiet

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

modern, clean, helpful staff, great breakfast.

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

laundry facilities

late check out wasn't problematic-free parking

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

staff, ambiance, free parking, cleanliness.

breakfast and drinks at the bar were wildly

tv not working icemaker not working laundry not working

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

quiet, and comfortable with free parking, wifi, and hot breakfast

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

view of the covid situation i thought the breakfast buffet was very good and lots of choices

pool was freezing cold and staff was hostile

the spa bath

might i add you have to pay to join they re rewards program just to get the wifi i think it s like $5 or

the pool was small

parking was third level up hill

was not clean as it should have been , this a pet friendly hotel which is fine but you shouldn t place guest

kids were allowed to run and play games in sitting area.

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry room area unclean

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

location ,staff laundry room

not enough laundry machines, and the machines are outdated

clean and spacious rooms, free use of laundry room

because i reserved a room for 7 nights i was told that i could get room service every 4 days

chose this hotel for the pool, so the kids could splash around in the evening

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

my kids was extremely heartbroken about that

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

bad service customer service, bar service

the room next to me kept making loud noises and the kids kept open and slamming the door

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

laundry is near the pool

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

was nice i like it’s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

parking is convenient, staff helpful no complaints at all

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

ice machine non-functioning and no laundry bag in closet.

room was near the laundry area the noise was noticeable. breakfast needs to improve the variety

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

they have the small supermarket and the laundry room which is quite convenient

location, laundry room, swimming pool

self-laundry for guests - this is very convenient for guests traveling

was great but the $75 fee for our dog was unexpectedly excessive, but at least they are pet friendly

certain rooms are pet friendly so they had to switch us last minute to a pet friendly room

head leaked causing a flood in the bathroom; the computer desk chair was partially chewed up by a pet of previously

the breakfast ( 6 to 10am) was fantastic with lots of fresh choices

location and breakfast was great.

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

room across from noisy laundry room

laundry and gym room can be better

only a single laundry location on the facility is inadequate

guest laundry washer

laundry on site and free

location. overall value. plenty of parking. boutique style. bath and body products.

old school customer service of an employee taking your bags from the car to your room and the room

location, ease of parking

they could spend few dollars more on laundry, towel and bedsheet were smelly

they put us in a room next to their laundry. i could heat them banging around in there.

no laundry facilities on site for personal use.

choice of places to eat locally, plenty of parking, comfortable bed, clean linen, nicely appointed bathroom

slow wifi rooms are old

would have liked a laundry option

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

love the facilities- laundry had a pool sauna and very friendly and helpful staff

the wifi was dufficult to log onto

(i understand the issue with kids falling out, but another type of window would solve this problem

no laundry

would have enjoyed free breakfast room service

room included a fridge, free wifi comfy bed and great service!

we loved the area and also free parking

free breakfast and wifi

room was cold no towels in bathroom pool was close in the morning kids could not go swimming

breakfast can use a little more options

cleanliness , hot tub and pool

the pool is fantastic and so is the included breakfast

suite with two bedrooms and two baths w living room, tv, and kitchen with table was most comforting

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

clean, reception, and free parking

the swimming pool was fun for my families! we were here for a hockey event.

the restaurant and bar are staffed with friendly, hard-working people

the pool was open and by appt

there is a brand new laundry room with many machines

there was a laundry in the building

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

there is no room service and the wifi is very slow unless you pay $5 per day

breakfast was not great but everything else was really good

the room, access to laundry room, and fulfilling breakfast.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

laundry room and bed comfortable

small laundry facilities

i'm only still typing until the bar below here gets to green

unfortunately the gym was down 2 treadmills during our stay

the gym and small shops in the area compliment the hotel's amenities

the gym was small and under equiped.

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the gym

lovely staff and very friendly bar staff

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

gym

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

the room service was fast food affordable great value price for the weekend

the parking is very good as well as the location

very clean, nice and relaxed gym and pool and the staff was friendly

bed matress. kitchen closes to early.

love the gym have all the since that i need to do exercise

i disliked that room service was not available all the time

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

also the gym is to small and not enough workout equipment and the pool is to small

they have a bar, kitchenette , snack bar and a area where you can eat

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

very inconvenient if you are traveling with family and kids

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

should has a free laundry plus the one there was not working right but it's ok

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

the gym was closed and laundry not working right

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

i wanted to use the laundry room

clean enough, laundry machines on site, free breakfast, and friendly staff

also the laundry facilities were very poor

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

limited room service options. no wet bar.

the fact that there were eateries available on the lower level of the hotel since there was no room service

breakfast was good

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

indoor parking, quiet and convenient.

it was not possible to get into the pool

also, the kitchen staff seemed to be overwhelmed at some point since there were only two staffers working at

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

also, after wkg hard all day, bar didn t have any decent food snacks other than

weekends kids ride free

valet parking, full kitchen

went to spend a nice night with my fiancé away from the kids

location is not the best, breakfast sucks and no functioning laundry at time of stay.

self laundry

great location, love the laundry room and gym top! ?

laundry was expensive--$2

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )