the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

menu could be more extensive and and a real bar would be nice.

great location for shows at cap theatre. decent bar food.

no bar or restaurant, very limited breakfast available.

little tired. water bottle machine broken in gym.

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

location is not the best, breakfast sucks and no functioning laundry at time of stay.

requested an early check in and got one after speaking to the manager of the front desk

the workers in the bar area and pool.

there was a used bar of soap in the shower when we checked in

the omelet was made to perfection, i mostly used the room service, and it was very good.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

nice rooms and indoor pool

staff is very professional and friendly, the rooms are very clean and the swimming pool is a nice touch

room service brings food and coffee in to go cups and packages

need to request room service

bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big

small laundry facilities

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

there is no room service during the day/night or full service menu during midday

had some difficulty ordering from room service, especially from the city pizza restaurant

couldn't have room service

there is a brand new laundry room with many machines

there was a laundry in the building

breakfast was sufficient

breakfast was not great but everything else was really good

also, we had some issues upgrading our free to high-speed wifi, and i thought it was not a big deal

small room no laundry service

it is 2017. the wifi should work.

some better lighting in the parking lot since we arrived after dark.

breakfast was very poor it used to be much better with fruit and yogurt included you should look

spa and workout facilities

the pool was very small and the hours of operation were too short.

restaurant breakfast

no free breakfast for the price.

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

the lounge, bar and gym. location to restaurants and pharmacy.

the bar wasn't taking cash and the atm was broken

they also did a buffet breakfast with a roaring fireplace

an hour in the pool with kids for towels

wifi is not good: some rooms get a better signal than others

for $400 a night the breakfast was really a disappointment and underwhelming

it was quiet and parking was always available

cleaning lady was just cleaning my room for me and i was waiting for my room in parking lot in the front of

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

clean spacious rooms, beautiful pool, beach across the street as well

kitchen had years of grease, pans were broken

breakfast was not what me and my family expected but it was ok

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make

little kitchen with microwave and fridge

bedroom separated from the living room and kitchen

i would definitely stay there again:) also, free hot breakfast

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

gym was adequate and clean

the rooms were good, so was the gym

lack of restaurant and bar, food (including breakfast) served to the room.

kids running wild

the laundry situation a big issue

room laundry / cleaning of room - had to call daily for cleaning and towels and change

laundry room was out of service

laundry was out of order

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

they have laundry facilities & location is good.

initial room had repair equipment left behind from the maintenance people and the non-smoking room smelt of

breakfast available in the morning is the best

pet friendly

it was a nice size, had wifi and a ton of channels for tv, as well as the location

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

was cold, kids at the pool were not attended, kids were diving and jumping in the pool , they could've gotten

elevators, water stains and chipping ceiling paint from a history of roof leaks, cleanliness of gym and pool

the laundry facility was clean

breakfast internet free and people very nice sweet shop laundry and restaurant very

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

friendly staff, convenient parking, fresh breakfast

like that the room was clean and big parking garage right by the hotel breakfast was delicious and by a clean

wood floors & nice lobby needs a bar so u can hang out !

a restaurant or bar in the hotel would add a lot.

the gym was well equipped and the lobby was clean and welcoming

problems in room from dirty bathroom ( sold out so had to be allocated a downgrade room at pet floor and no

table is too small and wifi is very slow.

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

- pleasant and easy staff full amenities including fitness center, parking and laundry

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

staff rooms breakfast laundry

the pool had no clean towels. the bed is too soft. there was no hbo channel.

the gym could be a little better. limited space and equipment.

comfort of room and bed! beautiful bar and restaurant!

pool a little small

kids were knocking and then getting in the elevator

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

the bar is cute but the prices are

the room service was wonderful nice and hot and fresh

stayed for two nights with group of 3 and a pet

the bathroom and kitchen were clean but not well maintained

love the kitchenette, and the fridge

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

from the front desk, to maintenance, parking, housekeeping and the folks in the kitchen, everyone was friendly

wifi could have been better & is a bit pricey.

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

we had occasion to use the laundry - it was complicated and expensive

breakfast is just cereal and fruit coffee and orange juice and bagels literally, basics, no chicken

very comfortable, nice bedroom, big kitchen parking close to entrance staff very kind

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

be cleaner - hairs in shower no bar no food options placed us in the crummier rooms on the far wing, not the

outdated tv, no bar restaurant, gym could use some sprucing up

the pool was heated and the sauna was great

wifi was non-functional...very slow when it worked, but most of the time it didn't work.

the breakfast and the location were excellent for me. less than 2 miles for my work location

don t go down for the complimentary breakfast, but my husband does, and he doesn t like it

it s pretty and well-kept up. the parking situation was great.

staff is friendly, rooms are comfortable, wifi is consistent, continental breakfast is good.

good breakfast

clean and spacious rooms, free use of laundry room

no automatic daily room service

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

room service was not automatic but had to be requested daily

not enough laundry machines, and the machines are outdated

was great i liked the fact that there are laundry facilities there that are 24hrs

staff is polite & friendly, hotel is clean & there is laundry on the premises

the laundry washing machine was leaking all over the floor

the laundry room area unclean

might i add you have to pay to join they re rewards program just to get the wifi i think it s like $5 or

pool shoulda ? ? ve been open with regulations. gym being closed is necessary due to covid .

nice staff, nice hot breakfast, room was great.

a death trap for kids

wifi and heating

no laundry

the parking and restaurant

the bar service is excellent too

the food room was very small, for such a large size hotel there was only a small bar eating area

room was comfortable (though there could have been better lighting), and the wifi was strong (a high priority)

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

the bar closed too early and the check in person was the one who made the drinks not very good

we did not use the pool or the workout area, or the bar and food service

laundry facilities

room was spotless enjoyed bar area

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

way too many kids in pool and hot tub

breakfast and drinks at the bar were wildly

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

breakfast need more doesn't worth it at all coffee maker in the room doesn't work

included parking and breakfast. excellent hit shower.

loved the spa tub in the room free breakfast was great

i got the king spa room

laundry is near the pool

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

the problem was splitting up a family of 5 (3 kids) to fit everyone

pool wasn’t in service, my kids was super excited to go in da pool but it wasn’t in

chose location because it offered a guest laundry

and free breakfast --- waffles

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

spa tub

spa tub was nice

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

in particular, gym, pool, laundry were all great

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

it also has laundry, which is very convenient to have

the laundry room was a few doors way from us and early in the morning we could hear every word they

floor by the laundry

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

clean, comfortable, quiet. nice bar in lobby area.

the ours the bar was open (no coffee after 9:30?)

check in was pleasant staff very helpful offered late check out

i like the little bar that you had in your lobby and the staff was awesome

tv not working icemaker not working laundry not working

clean comfortable laundry was great

did not know i had to use coins for the laundry. a card would have been more beneficial.

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

wifi was fast, stand up shower was beautiful and big

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service

dirty -room smelled like smoke {we bought air freshener to plug in} -wallpaper was peeling -daily room service

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

hotel is beautiful. the pool was clean, close to the beach.

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

easy access, private, great parking etc

wifi unsatisfactory . breakfast area too small for number of guests and many items not available

the breakfast was superb in its quality and

i also like that parking space is large and reliable

room was comfortable. staff were cordial. room rate included breakfast.

i love being able to walk into the village for dinner or just relax by the fireplace in the lobby

the water pressure is amazing and the morning breakfast was a free surprise

oh it is pet-friendly

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

location, price, pet friendly, parking.

the kitchen appliances were on point

room service not being available.

and the room service was good also, the room was clean including the bathroom

kitchen was empty

found ants in bathroom and there was dirt in kitchen sink

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

there is no gym and the breakfast included is really poor

the wifi is never good. this should be improved.

laundry

i like the laundry room and continental breakfast was great

breakfast. attendant was super capable and charming.

staff was amazing, enjoyed the complimentary breakfast

when i asked to get our room cleaned they said we have no room service available today

the restaurant and the bar! also they don t have a laundry room!

there no laundry

needed to have regular room service 24hr.

i also ordered room service from their restaurant; it was fast, service was good

the facility was pet friendly

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

there was a bar on the premises and a restaurant right next door

wifi is stable on the front side of the hotel

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

lift and parking area doors had seen better days no laundry facilities

free wifi and parking

loose safety bar in bathroom (staff changed shower/bath control instead, which was not broken) this was a

our room close to the laundry room, loud tv sounds all

the staff is not always at the front because they are also doing laundry

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

parking

great breakfast, room accommodations and amenities

the staff was incredibly helpful, breakfast buffet was great

just the food for the continental breakfast could you some upgrading.

clean, comfortable, quiet, good breakfast.

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

they gave one bagel , one butter, no juice or milk for kids

but there is a laundry mat next door so parking can be challenging

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

close to allot of stuff laundry rite next door best buffet a block away

parking difficult with laundry patrons taking many spaces

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

i love the most about this hotel was that they were also pet friendly

the beds are comfortable and my wife loved the spa tub

wifi took a while to connect but when it finally did it was fine.

the room was a great size, but hair on bathroom floor and food hardened on the kitchen sink

no sponge to clean with in kitchen.

settled in went up to the rooftop bar at 10 to have a night cap and they told me they just closed

rooms were large and spacious and the beds were so comfortable and the hot breakfast was a wonderful bonus

the rooms are big and the breakfast gets the job done

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

(if i m correct) sad that you can t do laundry on the

laundry room out of order ( necessary for us as a family of 4 with an infant )