ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

pool is warm

clean and accept pets

love the water bar downstairs the property is just beautiful

limited room service options. no wet bar.

great location, nice breakfast, kind staff...everything was great

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

breakfast was excellent and staff are wonderful..

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

parking can be an issue with full capacity

no personal parking at building

like that they accommodated to the late check out

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

didnt use kitchen but seemed functional

pool was smaller than it looked in the photos and breakfast wasn t great but neither were an

used a room with a kitchen and a table

the staff were exceptionally pleasant. the bar tender joey was great. breakfast was very good.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

best part of the hotel is free parking and easy uber ride to uptown

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

good stay, very helpful staff, easy parking and close to manhattan

laundry was out of service

laundry was not ready

they had obviously not gone through the laundry

laundry room pay method.

a gym, laundry room and easy free parking

no microwave in room no room service no laundry

no laundry

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

able to leave my car and get a shuttle to the city put this hotel over the top

shuttle service to manhattan is totally worth it

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

guest laundry washer

laundry on site and free

was disappointed the bar and restaurant were closed

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores

room thermostat did not work-- just on or off; gym equipment needed some repairs

free parking wifi

the bar was amazing

our room was very nice, the staff were great, and the bar was great!

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

laundry detergent scent but better than smelling cigarettes i guess

plenty of parking. friendly service

wifi is wonky at times

like how clean the room was and the fact that there was free parking

i can smell smoking almost all the the time in the bathroom when i turn on the bathroom fan

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

wish the pool was warmer . otherwise kids loved it.

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't

the vanity had chew marks from a pet

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

the stools at breakfast were uncomfortable and hard for children to sit.

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

room was next to laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

room across from noisy laundry room

laundry and gym room can be better

i love that they have rooms with a a kitchen

the complimentary breakfast was not so great :(. maybe more options.

breakfast was great, family felt safe, we were close to stores so that was

parking is not good because of the club where non hotel guests are parking

happy it was pet friendly and the beds and pillows were incredibly comfy!

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

service, appearance, room, lobby and bar layout

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

not a great place for if you have kids

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

the room was very nice i liked the pool and gym

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

i feel the espresso bar also added extra value to the hotel as well

easy wifi access, roommy

i did not use the pool, sauna, gym or any other amenities so i can't comment

nice heated pool kids enjoyed swimming

parking is a major problem

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

very clean staff was extremely helpful loved the 12 th floor bar and restaurant.

were inadequate directions for the wifi so i could not connect to it

room near laundry room

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

breakfast

free parking

very clean room, breakfast and location

the breakfast was amazing. the hotel was very clean. personal was very curteous.

hard to find parking near entrance due to very popular restaurant at hotel

breakfast & lounge

my favorite part is always the breakfast; also the coffee/tea bar all night long.

there was laundry available, gym was nice, room was spacious.

i like the pool the gym room and the cafeteria the bar section

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

staff, well-designed and manicured decor, pool, big room, comfortable bed and bedding, nice shower, on-point

am extremely unhappy with agoda for misrepresenting the hotel as pet friendly when it infact was not

they could not get the washing machine in their coin-laundry repaired during that time

the laundry area has one washing machine

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

perfect location for trip to nyc with kids

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

breakfast ok location perfect

i have booked non smoking room. i have got non smoking room. it was heavy smell

non-smoking rooms has strong smell of smoke

beds were kinda hard, the room wasnt 100% clean and the other guest woked up at 6 am and started smoking in the

not to mention there s a bar tues-saturday

no bar or restaurant. tiny pool that closed early.

great snack area in the lobby and a bar in the evenings

the hotel should have more kitchen options

the breakfast was fresh the kids love the pool and the room was beautiful

next to laundry room

the camera in the laundry room. my privacy felt invaded

laundry on site is self service and machines are accepting quarters coins

the room we were given was below the laundry room

was super clean , breakfast included , laundry gym

laundry facilities (you can buy detergent from reception)

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

the whole building smell musty and moldy with laundry room moisture

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

i like the room and fully equipped kitchen

breakfast was very good along with the little get togethers in the evening with food and drinks

the pool was closed.

the laundry machine was convenient to have

there was no swimming pool.

a real bonus was the safety deposit box and free parking and good included breakfast

helpful staff. cozy dining area. late check out hours.

breakfast was great and kids enjoyed baking waffles every morning

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

i didn t like the room above me i thought it was the gym a lot of banging and which i thought it was weights

accommodations, 2 bedroom/bathroom suite, convenient location to bus to nyc, easy and free parking

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

my wife and kids ordered dinner at the restaurant

on the morning of our departure, we expected to pay for laundry once

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

no room service from the restaurant or coffee in the room refills.

location, price reasonable, design is beautiful wifi- smart tv

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

no laundry available

the gym and guest laundry service are a fine perk

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

free breakfast

wifi, floor was clean

amazing staff. kevin in the bar was super friendly and helpful relaxed and welcoming atmosphere

gym lacked enough equipment

complimentary breakfast is a plus

it was nice that they had the opportunity for room service

this place deserves a hookah bar as well.

it was clean, the staff was wonderful, and the breakfast food was pretty good.

the front desk would not work with velocity because she was too busy working laundry room

you take your own trash/laundry out to the end of the hall

laundry facilities

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

i liked that there was laundry on site the location and the fact none bothered me

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

the room was stunning and the sauna and gym downstairs were great addition

and i could not go online with their free wifi

not being able to connect the tv to the wifi

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

laundry is outdated

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

rooms were nice, comfortable and having small kitchen was great to cook quick meals

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

there were no laundry facilities and the public one across the road was very busy and grotty

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

rooms with desk and good wifi for work

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for

the location is horrible.0/10.dont recommended if you have little kids.

the location isn't one i'd recommend for families with little kids

no hot food for continental breakfast

the laundry room

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

it s an okay place to stay, bare minimum. they have a laundry room!

the bus stop is right in front of the hotel and there are laundry facilities on the premises

laundry room on site which works well and kept clean

the room was very spacious and there were vending machines/laundry machines in the same floor

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

the laundry room in this hotel is amazing

couldn't buy laundry detergent and charge to my room

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

hotel gym and pool is always a plus for my family

liked the open concept of the room. the gym was great location was exceptional for shopping

love the location and free parking

requested early check in due to having to go to a play around check in time

we pay for a room and being out all day with kids and coming back to a non touched room is not good

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

there is only one laundry to cater to the whole hotel

laundry room hot breakfast

chair in laundry room broken ( safety hazard) 11

laundry room dryer did not dry my clothes within that hour

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

the only thing i would say is maybe the parking situation

a decent gym too with water dispenser

i liked that we could do laundry while we were there the front desk staff was really lovely

also, the laundry is $3 a load to wash and $3 to dry

location and friendliness of the staff and laundry facility availability

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

free tea and coffee facilities, a 24/7 gym, free water refilling station

only discovered, when i was checking out, that there is a kitchen area in the lobby

i can't imagine being there with kids though

no laundry facilities

missing laundry facilities

laundry service in hotel

the hotel did not provide extra trash bags and laundry bag

more equipment in the gym.

the staff comped our breakfast the next morning as well

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

it took a while to find someone to serve us for breakfast

the staff was friendly and the room service was delicious.

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

more machines in laundry facility. more staff at night

no hbo channel. wifi has no password, it is a serious security problem.

the bar was closed on a tuesday night, which i think was unexpectedly

ease of access from highway, gym facility and size of beds

the hotel bar was closed at 10 pm and there was no wine or beer available

there was also a laundry room for hotel guests and an indoor pool

breakfast wasn t to good but all the restaurants around it makes up for it

to pay extra for dog, the bar was closed because they had one bar tender on staff who took the weekend off

only thing was that the pool water didn t look clean it was very cloudy that s the only thing i had a problem

starting from the staff and ending with the breakfast

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

no room service or hotel food ,

nice matin and the hotel are bar none spectacular.

wifi was spotty at best..kept disconnecting.

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

convenience of bar and delightful french breakfast/bakery next door (vouchers included), delightful staff,

laundry was moved on working elevator causing delay a few times

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

the location is also really good and the bar as well

view was amazing with the hudson river view, nice gym and very nice artistic view throughout the

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

cooking and laundry facilities

great laundry facilities as well

guest laundry was

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

laundry available on site was an added bonus

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat)

most of laundry applies wasn't work

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

common areas are also good, including a laundry room for guests, 24-hour

plentiful free parking

loved the pool especially the jacuzzi

kids diving into pool

breakfast and parking

pool was small but good for our 6 kids