the free continental breakfast was good

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

pet friendly hotel with lots of grass

a little far away from my grand-kids , but worth the drive t the north shore

nice clean pool and we grilled sausages from nearby italian grocery store

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don t even

good location . by beach. nice pool area recently spruced up.

clean, quiet, spacious room, bathroom, and kitchenette

happened to stay room where some kind of laundry machine running like noises all night

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

great pool for kids, comfortable room, great bathroom

not getting room cleaned not having gym opebef

the larger tv in the bar area needs updating big time

excellent buffet breakfast, easy parking, could not have been better

restaurant was closed. no 24 hour room service. no refrigerator in room.

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

napkins and utensils too high for kids to reach and above hot waffle iron

the restaurant and the bar! also they don t have a laundry room!

there no laundry

great spot for girls night with dinner, bar and spa

very quite, clean, staff very nice loved that you can book the pool area to be private

room is fabulous ! gym was great and super clean :) front desk is very accommodating.

laundry

i like the laundry room and continental breakfast was great

i also appreciated the bar and tv in lounge area

i didn t like you stopped the breakfast lol

breakfast. attendant was super capable and charming.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

(if i m correct) sad that you can t do laundry on the

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

laundry room out of order ( necessary for us as a family of 4 with an infant )

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

bar in lobby with excellent bartender (amir)

fun bar with dance lessons. tasteful renovations and decor.

breakfast was only served on weekends, which seemed strange

the lounge, bar and gym. location to restaurants and pharmacy.

did not know there're spa services available??

possibly offer a set time and option for complimentary breakfast

the pool

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make

pool closed.

also we would have liked to know ahead of time that the pool wasn t available

gym is small but good life fitness equipment

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

friendly staff, convenient parking

the parking lot can be more lit up especially the access at the back.

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i was a bridesmaid and was not provided any early check in, not even 30 min early

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

hotel with the best breakfast buffet

buffet dinner and breakfast, beautiful spacious room

a good bar and kitchen

breakfast bar looked good (see what i disliked to see what i said about

i always love my breakfast , the pool and hot tub so close to many activities

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

there's not much to do in the hotel when you have kids.

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

there was no wifi

minor - the selection and pricing of the coffee bar in the lobby

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

using the laundry facilities was not easy as it had to be done via an app.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

would have enjoyed a bar on the premises.

also disappointed the ev chargers were not working

clean and comfortable. very friendly staff. nice bar lounge area.

great location for shows at cap theatre. decent bar food.

wish there was free breakfast, cups in gym area, and free parking.

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

breakfast is good also

only negatives is there was no change machine for laundry and the machines took quarters

waffles for breakfast were great for the kids

kitchen and everything i needed

waffles for breakfast were great for the kids

would be nice to have an arcade for the kids :)

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

the wifi was down

kids running in the hallways; dogs barking all night

not enough parking

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

actually thought the hotel was clean and neat, but its good when you travel without kids

room service every 3 days

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early (7:00pm) got

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

red door spa waiting end of day and bar great with 2 different kind of

st i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to

greeting at check in was excellent. bar staff very friendly and engaging.

food and that the bar was being used for a function, so couldn't enjoy that

had a gym and restaurant on premises

friendly staff, rooms were clean, good breakfast

clean, comfortable, quiet, good breakfast.

gym slightly small, lift very slow and noisy

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

pool

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered

expensive for midweek especially when there wasn''t many cars in the parking lot, neither this time or previous

parking laundry service staff

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

quiet area. laundry room. clean room! fridge and microwave. hot water.

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

just the location and laundry

we loved the pool.

as soon as i arrived they checked me right in and also the free parking

kids were very upset

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

there was not a bathroom spa as it was advertised at the time that the reservation was made

loved the breakfast

parking was limited for larger vehicles

parking

the kitchen appliances were on point

gave me a room where the wifi didn't work

the kitchen set up

everything rooms, beds, kitchen, etc.

residence inn had a full bar and the restaurant applebees is next door but they also offer roomservice

breakfast has not been requested.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the breakfast was yummy.

the indoor pool

the gym venter could be better with more equipments . it s poor nowadays.

the bar tender is great

we also travel with our golden retriever and we are super glad this hotel is pet friendly

staff bedding breakfast. bar pool the grounds

convenient and plenty of free parking

the indoor pool and gym were also fantastic amenities as was the guest laundry

spacious room with many amenities good parking.

kitchen was perfection

the pool, the room

great accommodations, good breakfast, friendly staff.

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

the staff is not always at the front because they are also doing laundry

staff is very pleasant. laundry room is very nice.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

laundry was expensive--$2

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

they have a 24hr laundry room

the bar besides it.

early check in , room makeup timely, cleanliness is top notch

there is no room service unless you request a day before the actual service

the gym was clean and efficient

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

breakfast was pretty great

very convenience and breakfast,

everything! breakfast is amazing, really clean and the staff is excellent !!

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

there was no plastic laundry bag

the parking area is supposed to be exclusively for hotel guests, not for laundry services

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

they have a very clean laundry facility right out the front door

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

breakfast decent, bar at front desk nice, kids liked pool

on site kitchen serving 3 meals

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

i was especially impressed with the bathroom and the spa like shower

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

airport shuttle, staff knowledgeable of area and things to do.

small room no laundry service

gym bijou size but had what was needed as a

the restaurant is great, the pool (just steps from out suite,) clean and inviting, and the room is fantastic

tony s restaurant has really great food and the bar is very vibrant too with fantastic live music on saturdays

breakfast could have some fruit and yogurt added, the pastry was great

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

parking lot was not well lit and unable to enter through side door at night

the view from the room overlooking the pool was fun, and the room was spacious and had really nice and comfortable

property had double weddings going on with screaming loud kids that constantly banged on my door

experience late check out beautiful room staff was so helpful and accommodating thank you

it has a laundry room, only 4 us to clean and dry.

changer at guest laundry did not work and they did not fix it after my complaint

we did our laundry at the hotel, very reasonable for both the washer and dryer

i liked the large room, liked the view, laundry facility, etc.

bigger room and kitchen ( what i didn t use) they have laundry

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

laundry on site

separately for laundry and the gym isn t well stocked very barebones

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

the hotel s laundry facilities were out of order when we tried to use them

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

room service actually surly and aggressive

requested an early check in and got one after speaking to the manager of the front desk

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

i wasn't given a wifi password or a remote control for my room

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

free frozen breakfast late check out location

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

wifi didnt work properky,.no ice,no tub was over pri ed

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

early check in

they gave me early check in at no cost and we're very attentive to answer any questions

the shuttle driver was great and the room was clean and bed was comfy

and a complimentary airport shuttle to get there at 4:30am

and the worker there are negative people and they were bothering me and my kids

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

had to be at the airport at 5:30am but shuttle service didn't start until 6am

the restaurant, front desk and the room service

great bar and restaurant

the hotel offers shuttle service to and from laguardia (less than 10 minutes ride)

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up

building as the hotel, super clean, comfortable and beautiful room, great rooftop restaurant and bar with outdoor

just be aware very small parking lot.

parking was great and the staff was very friendly and helpful.

close to airport for early morning flight. able to get an early check in

onsite parking; has bus that can take you to flushing downtown within 5 minutes; has gym and

parking is very limited, but street parking is adequate and very close to the hotel

the room, access to laundry room, and fulfilling breakfast.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

also, the laundry facility consists of only 1 washing machine

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

breakfast was good. coffee always available. laundry facility included.

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

it was a suite where the glass stove top in the kitchen area was cracked

breakfast with both chinese and american options

the rooftop bar was ok, nothing special but a good place to enjoy a drink

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

laundry room if need

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

nice and quiet .. convenient guest laundry

the moment we pulled in the parking lot, it looked like a bit of a shelter

laundry room was out of service

room laundry / cleaning of room - had to call daily for cleaning and towels and change

the laundry situation a big issue

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry was out of order

moved room and floors but housekeeping never picked up dirty laundry left in the hall

wifi was weak

gym need visual mirrors

staff was pleasant and they agreed to early check in and late check out without any additional charge

limited parking

they have laundry facilities & location is good.

parking and the side parking spots are slightly different to maneuver into and out of a spot due to

wasn't sure if it was pet friendly are not, but i was hoping that our room was not occupied by a pet at any time

the location and parking was good

there a yr ago & parking lot / lobby full of gypsy-like waiting guests, loud thru ground floor room, groups

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

the food was a bit pricey, but food came out of the kitchen quickly

breakfast - the hotel said they had their kitchen under renovation

many kids, families, and activity is unpleasant to deal with when trying to relax

many kids, families, and activity is unpleasant to deal with when trying to relax

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

pool was very murky and kids declined to swim. no hot tub.

the wifi was very complicated to join and i had to seek help from reception