the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

awesome lounge and bar on premises

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

breakfast situation could be better.

& oak need to open for breakfast

great restaurant and bar as

maybe a coin machine for laundry

guest laundry services to save on clothes to pack

there is laundry on the premises, which also takes added stress away

the ability to do laundry and vending machine although it had little selection.

guest laundry services

were bags laundry in the halls

buffet breakfast was great

00 pet fee

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

enjoyed staying at the residence and having that kitchenette; makes things so much better

gym had everything one would want for a workout

the bar was subpar. food was not the greatest tasting.

parking accommodations was a nightmare

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming pool, locker

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

easy to get too and great parking

everything was perfect. cleanliness, kindness of the staff, parking

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

to have a drink at the bar

room service food was terrible...had to return it all

nothing. well, if the breakfast bar was open

quiet & spacious business center & pool

ample, and free parking with multiple restaurants within walking distance

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

hard to get in and out of hotel parking lot due to traffic congestion.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

didn't have towels for me to use during my workout at the gym

room was as stated . staff friendly and professional. great breakfast

restaurant and bar connected.

friendly staff, quiet, good breakfast, and customer service.

not so clean shower looked run-down creaky elevator no pool

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

i was not happy about that decision just because my kids look older than they are we should not be penalized

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

better wifi and cleaner carpet.

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

you had to go down the road a bit and back to be able to access the hotel parking lot

clean, comfortable, plenty of parking, good wifi and the staff was friendly.

the kids and adults were running the halls very loud and unmasked

it was also pet friendly and had a great fitness and pool area

great staff, great location, free laundry room, great gym, no complaints

t a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

not fancy but it has a free gym and laundry facilities are also free

free laundry

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater

good stopover with laundry facilities

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

free breakfast, comfy beds, quiet and easy, free safe parking

wish parents would adhere to the no diving sign in the pool area- the kids are nuts with not watching where they

breakfast and indoor pool

my 2 kids couldn't use their tablets because the wifi didn't work

they had peleton bikes in the gym

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

pool and parking

you could cook your own the suite has a kitchen

there was laundry available, gym was nice, room was spacious.

the breakfast was not good other hotels have better to go bags

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

needed an easy chair and/or two chairs for desk/table for room service

my favorite part is always the breakfast; also the coffee/tea bar all night long.

the breakfast was also better than most hotel breakfasts

only complaint is that the website advertised a breakfast bar however it was not open

breakfast could be better.

the guest laundry is very affordable

signage for guest laundry room took us to completely the wrong place

location was good. laundry and coffee and confortable beds

laundry facilities

pet friendly

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

we parked right outside on the property there is a convenience store/gas station right across the parking lot

the breakfast could have been better,. the fitness equipment was difficult to use

no where safe to walk a pet

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

i told the desk but a while later i came back down, those kids were still there with no adult supervision

kids enjoyed the pool, until 10pm a plus

also, i did not know it was a pet friendly hotel, the dogs we all friendly but roamed around the eating areas

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

very friendly staff!! make being away from home feel like home. they have a great gym!!

extremely helpful staff, good room service menu

parking lot not well lit at night

nice place for the value, good location, clean. has laundry facilities as well

you can do laundry there, costing 2 dollars each to wash and dry

the coffee 24 hours , laundry on site , microwave an fridge in room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

i liked where room was located and had laundry room

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

indoor pool was closed

one day the pool was open and also called the day of check in to see if the room was ready so my kids could use

breakfast was excellent.

love the layout, and pool/laundry/ alcohol purchasability at night.

was one washer and one dryer in the laundry room

no soap in the room at the sink or laundry bag in the closet 2

clean and nice place to stay. laundry machines are nice to have available

beautiful pool indoor, and, last but not least, a laundry

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

was clean, well kept, room was nicely done with all amenities, wifi was excellent, front staff was friendly

service, appearance, room, lobby and bar layout

the room next to me kept making loud noises and the kids kept open and slamming the door

room service not being available.

and the room service was good also, the room was clean including the bathroom

wish the pool was open for the kids to use ud83dude15

breakfast could have been a bit better but it was ok

location and breakfast was great.

lobby bar and food

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

only a single laundry location on the facility is inadequate

room across from noisy laundry room

laundry and gym room can be better

laundry on 3rd fl, unlimited good coffee

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the gym

lovely staff and very friendly bar staff

bar was closed till 5 pm

i like the bar in the lobby and the staff was nice.

laundry on site and free

guest laundry washer

we were permitted late check out

location, ease of parking

no room service after 10pm no good for late arrivals ..no lunch available during week

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

location and parking

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

the fact that if you do a party all the kids need a wristband i don’t think that far .

room was cold no towels in bathroom pool was close in the morning kids could not go swimming

kitchen was well stocked for eating in and and cooking

the breakfast was done with care by the lady's who prepared it

small thing : somebody forgot to empty the trash under kitchen sink. nbd

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

we have adjoining rooms so we we close to the kids but with space

can't use the wifi until you fill many information about yourself online, like your first name and last name,

we have adjoining rooms so we we close to the kids but with space

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

balcony, large tv, safe, good room service.

don't believe the bar was open when i arrived or the restaurant and that was disappointing since i was expecting

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

the cleanliness and laundry site

laundry is near the pool

was a strong smell of cat urine by the laundry room

the pool closes super early on fridays

my 16th years old girls couldn't go to the pool do to new rules

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry facility.

ice machine non-functioning and no laundry bag in closet.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

clean and spacious rooms, free use of laundry room

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out

no gym

was not ready when we arrived after driving 5+ hours with 2 kids

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the bar and lounge and breakfast. the staff was awesome.

clean comfortable rooms, bar area, friendly staff

gym was very safely set up

would have enjoyed a kids menu or some kids options, and or microwave in the room

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

it also has laundry, which is very convenient to have

room too close to laundry and pool. chemicals smell too st

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

the pool was the best!

they comped our breakfast, settled us in fast and took responsibility

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

could not get room service

our room was very nice, the staff were great, and the bar was great!

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

we were not given a wifi password and could not connect

wish there was room service though

laundry facilities

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

we booked a double bed room but was given a single bed room for four of my kids

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

kids doing cannon balls and throwing footballs

no laundry

i like the restaurant bar down stairs where they had a dj good music.

a lot of free meals, gym, free drinks and night life and attentive staff

my free complimentary breakfast, i was harrassed and warn that i was not able to take my food out which was a

the parking and restaurant

limited room service options. no wet bar.

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

use of the gym next door convenient bus to/from nyc

spa hours.

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not

the parking on the hill is a little wacky but nothing that would deter us from coming back.

i didn t like that the pool was closed. i booked it for the pool

pick this location because of work and the outside pool

kids were allowed to run and play games in sitting area.

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

breakfast is offered every day

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together

always go to the bar they have and each time the bartenders have been absolutely delightful to talk to

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

although in some states is legal, i didn't feel comfortable seeing that with my 3 underage kids

swimming pool is small and over crowded with kids

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

good gym

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry washing machine was leaking all over the floor

staff is polite & friendly, hotel is clean & there is laundry on the premises

the laundry room area unclean

location ,staff laundry room

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

the stools at breakfast were uncomfortable and hard for children to sit.

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

the gym was very very small

covid you are not serving hot breakfast but you can do bagels and cream cheese and cereal for the kids

parking was great and wifi very accessible and strong signal

that was a slight inconvenience, but having parents video tape their kids was very annoying

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

laundry room was on the second floor, where it was not easily accessible through the elevator

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

also the gym room, laundry room, etc

laundry room and bed comfortable

breakfast was good. coffee always available. laundry facility included.

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

the room, access to laundry room, and fulfilling breakfast.

laundry machines in a state of disrepair

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

clean enough, laundry machines on site, free breakfast, and friendly staff

i wanted to use the laundry room

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the gym was closed and laundry not working right

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

hard to get in to and no signage telling where to park or navigate parking lot

the wifi worked is the only thing i liked about it

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking, close to our destination, quietness

i liked the hotel because it s close to everything and it offers free parking.

a small laundry room and the fitness room did serve the purpose

they had obviously not gone through the laundry

laundry room pay method.

a gym, laundry room and easy free parking

laundry was not ready

did not know i had to use coins for the laundry. a card would have been more beneficial.

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

tv not working icemaker not working laundry not working

clean comfortable laundry was great

pool could have longer hours. gym could've been better. access to a newspaper would've been nice

no microwave in room no room service no laundry

no laundry

shuttle to the city. closeness to the highway.

i informed room service and the bottle never got refilled

able to leave my car and get a shuttle to the city put this hotel over the top

they have plenty of parking for disable

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable

definitely with a big family with little kids

also pet friendly which is

pool was closed

hair all over the place...in the room people hair..pet hair

breakfast was a nice setup on the 2nd floor

no room service.

older hotel with new updates good location very clean lots of parking

great breakfast.

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

probably need to equip the gym better and consider water as a value add service

friendly staff, quiet, clean, elegant decor, comfy bed, pet friendly.

no pool. under construction . they should all the customer know. my kids was dispointed .

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

kitchen staff very courteous friendly and helpful

too much noise in its kids running they the stair well and running thru the hallway

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

facilities - a gym, a swimming pool, availability of a washing machine

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that s going

they have a grab and go breakfast in the morning

laundry detergent scent but better than smelling cigarettes i guess

tv channels were quite limited and wifi was slow and completely unsecured

clean good wifi close to nyc by car

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

everything was convenient and easy. plenty of parking. friendly service

pool was great, laundry was convenient, nice open new gym

there s a pool, fitness room& 24 hr laundry

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry