placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

breakfast was very adequate- cereal, toast, pastries, yogurt, fruit

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

it was quiet in the halls too, too loud kids running etc

free parking, free gym access, free breakfast, and room was very good

and helpful reception staff (they allowed me to charge my phone at the front desk while i ate breakfast)

the bar area, food and the cleanliness of the hotel room

hotel includes a very nice bar and restaurant is a fantastic plus

it was sold out one of the nights and they provided no help suggested room service, but there is no place in

new and clean hotel, location is close to the subway station, daily room service

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

emailed the property several times regarding an early check in they responded and i confirmed the time

the room was stunning and the sauna and gym downstairs were great addition

information from different customer service reps about my ability to extend my stay and get late check out

the breakfast was excited and enjoy drinks at the bar as well

happy hour at the bar was really good

the complimentary breakfast had everything you could want

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

on the morning of our departure, we expected to pay for laundry once

it s fantastic to have such a great bar and gathering spot on site to invite friends to at the end of long

we enjoyed the athmospherehe at the hotel bar and really fell in love with harlem

loud kids playing and screaming in the halls

no room service from the restaurant or coffee in the room refills.

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

didn't like that there wasn't a restaurant in the building; however, there is a breakfast bar and during a finite

wifi was wonky my last couple of days, my devices would keep connecting but then disconnecting

aesthetic, easy check in and valet transfer, good gym, close to our nyc focus of restaurants and

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

loved the breakfast

spa tube not working

the most important thing is, this is not a place where you stay with your family and kids

she was with adult kids but joseline took the reigns and jumped in to help

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

however, the hotel is situated in a shopping plaza that really could stand to repave the parking lot

breakfast

no laundry

no microwave in room no room service no laundry

location to nyc..great shuttle service..and a friendly and helpful staff

it was farther from new york than i thought, but the shuttle was very convient.

liked everything abt the stay except when we requested things from room service we didn t get them

happy that i could do laundry on the 5th floor at very reasonable price

a small laundry room and the fitness room did serve the purpose

laundry machine was not in working condition and we had to travel outside

laundry was out of service

laundry room pay method.

i liked the hotel because it s close to everything and it offers free parking.

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

hard to get in to and no signage telling where to park or navigate parking lot

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

the wifi did not work and outlets were not working

they have a very clean laundry facility right out the front door

close to allot of stuff laundry rite next door best buffet a block away

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

there was no plastic laundry bag

very comfy and having a laundry room down stairs was fantastic

clean comfortable beds very convenient to have fridge, microwave in the room and gym and laundry at common

a card-operated laundry in hotel next to the gym was a bonus and very clean

very helpful to have a laundry room downstairs.

the laundry room only had two washers, and two dryers

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

wifi was magic especially after 3 weeks in china

small beds, 2 adults and 2 kids, not near sleeping comfortably

also the shuttle / airport driver was incredibly rude and disrespectful

i appreciated the quality of the furnishings and convenience of the bar and grill

there's a mini fridge, plentiful outlets, and decent wifi

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

the shuttle service to the airport was so helpful

they gave us room keys for a king for 2 adults and 2 kids

laundry facilities, but i can manage around that issue

i laundry facilities

allowed a late check out

no free shuttle due to covid but website said it was still provided.

friendly and helpful staff. good breakfast good gym

no pool or laundry facilities

friendly staff and free shuttle to lga.

if i had to say something the shuttle driver was quite rude but it was 4

free shuttle to lga, friendly staff, clean rooms and nice gym.

was no room service nobody came to clean our room for 3 day and the shuttle drive was so rude to

a laundry facility in the building so that you don't have to go next door, especially since we are

and laundry facilities were at the hotel next door

laundry next to the hotel on the second floor

no laundry machine

pool, shuttle, coffee, tea, great breakfast, great service, etc.

/pool and workout and sauna/small touches appreciated/ great gift store/laundry available/had forced layover

king bed room was quite large for rate that i paid, guest service laundry for washing machine was free, element

laundry just only one machine and dryer

the pool was down for renovations, the laundry facility did not work

had a laundry facility

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

it was clean, wifi was strong and the tv got lots of channels

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

staff is very pleasant. laundry room is very nice.

breakfast was great. waleed the breakfast cook was great.

the beds were comfortable, the showers had plenty of hot water, the great breakfast had many options, they

breakfast was very nice every day shuttle was very nice to the airport

i booked the room, i tried to call them re: the timing of shuttles from the airport

was very nice every day shuttle was very nice to the airport

2) no laundry although advertised: i reserved this hotel specifically because they advertised

near to grocery school gas station laundry

has its own parking lot in the back.

- free wifi - only the bed seemed to be clean

room was non-smoking but all pieces of bedding had at least one cigarette burn hole

the laundry machine was convenient to have

no pancakes or waffles were offered, so the kids were a little disappointed

the view, clean, good parking

a real bonus was the safety deposit box and free parking and good included breakfast

room service unless requested and only available 2 days or later upon request

great bar food

the breakfast and the gym

coffee and pastries in the bar were too expensive.

the bathroom was wonderful with a spa like shower/bath with wonderful creams and softest robes.

the bar is quite small so it is not always possible to find somewhere to sit.

nice bar and restaurant

also, there was no table in the room which made room service dining a challenge

kitchen facilities looked good but did not have a kettle or tea cups but these were provided on

cover charge at the bar on weekends when jazz trip plays.

charming staff excellent room service breakfast

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

so not recommande this hotel to the families with the small kids

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

the room was great the staff was great pool area clean the gym was great

convenient location and pool for the kids

staff are super friendly, great with the kids and it's in the perfect location - also the rooftop bar has one

love location, bar and restaurant!

room cleaning was sporadic. often room service (dining) was delayed.

vegan options and limited vegetarian options in the restaurant and/or room service

and $50 for eggs and bacon room service made me realize i was in ny

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

living room in the king suite came with a pull out couch, which was great as we had two little kids

room was large and well appointed, bed was comfy and the wifi

place to stay with kids, very well located, walking distance from nice restaurants, central park,

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

i can't imagine being there with kids though

the room was very clean with lots of fresh linens and towels and the kitchen was well equipped with dishes,

the bed is comfortable and the bathroom is clean - wifi works well and altough the tv doesn't have channels,

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

loved the gym and location as i was flying out of laguardia

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

pictures show as if bar and restaurant were opened- that s very misleading

the breakfast bar was out juices and other items

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

laundry was moved on working elevator causing delay a few times

morning coffee shop and evening jazz bar were a delightful surprise

location, pet friendly, valet.

laundry detergent scent but better than smelling cigarettes i guess

everything was convenient and easy. plenty of parking. friendly service

they said free wifi, there was no wifi

clean good wifi close to nyc by car

there was complementary continental breakfast and good housekeeping!

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

it would be nice if you accepted pets at least small dogs

laundry available on site was an added bonus

cooking and laundry facilities

also the laundry room

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

they had a laundry room but only one washer was operational

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

separately for laundry and the gym isn t well stocked very barebones

ventilation: improve ventilation in the rooms, dining area, lounge area, and laundry area to ensure better air

guest access to reasonably-priced laundry room on the premises

the self service shop in the lobby and laundry facilities were also a nice addition

never seems to have enough cash to give you change and had to wait 2 days to get quarters to do laundry

laundry room was good

i threw my suitcase away and took all my clothes to the laundry

we stayed for 4 nights and definitely loved having a laundry mat 2 min away walking

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

walking through the halls was really complicated too, they were tiny and with cleaning/laundry materials around

laundry on site $1,50 for wash or dry

other things- there was no soap for laundry ud83dude44

laundry room not adequate. some questionable stains on sofa in room.

accommodating, laundry facilities, bar, complimentary breakfast, coffee and tea

the breakfast area, lifts, reception, laundry room, reception desk etc are all far too small for a hotel with

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

close to nyc, affordable price, clean, well designed, free parking/wifi/breakfast

did not like that the wifi was out and although the staff let me know upon arrival there was no accommodation

staff were very welcoming, room was clean, great breakfast

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely

friendly, super clean, great breakfast

good gym

breakfast could have at least one halal option

i liked the large room, liked the view, laundry facility, etc.

we did our laundry at the hotel, very reasonable for both the washer and dryer

changer at guest laundry did not work and they did not fix it after my complaint

it has a laundry room, only 4 us to clean and dry.

bigger room and kitchen ( what i didn t use) they have laundry

the hotel restaurant was delicious and room service was prompt

gym was closed (one of the reasons i booked there)

be low acid and organic so i always bring my own for medical reasons but had to have the coffee bar down stairs

wifi sucked and didn't work well enough so i couldn't work from the hotel

only downside was the limited room service menu

they gave me early check in at no cost and we're very attentive to answer any questions

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

we cooked in every night, loved having the laundry easy to get to, and loved the service daily from ida (who

they have inhouse small gym and laundry facilities

always love the kitchen and laundry facilities

laundry machine doesn t use coin

i loved that i could pay to clean laundry using my phones instead of quarters