after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead

fully functioning kitchen in our suite

location, breakfast, comfortable.

room service not being available.

and the room service was good also, the room was clean including the bathroom

plenty of parking

elevator was grimy and slow, the bar needs a bit of music

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

convenience to our location for weekend and fab pool for kids

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

bars of soap would have been helpful due to two sinks

the heated pool and attentive guest service check in people.

more than enough parking for everyone

and microwave in the room shuttle bus offered by hotel to the wedding was only good for 20 people there were

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

hanging out in the parking lot with hotel security doors propped open and lots of noisy little kids roaming the

hotel was close to the gmc bridge for a walk and the gym.

clean and spacious rooms, free use of laundry room

chose this hotel for the pool, so the kids could splash around in the evening

my kids was extremely heartbroken about that

- $75 pet fee was not disclosed at booking, or at least in a manner in which the person booking would

gym

it also has laundry, which is very convenient to have

floor by the laundry

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

the laundry room was a few doors way from us and early in the morning we could hear every word they

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

check in was pleasant staff very helpful offered late check out

the ours the bar was open (no coffee after 9:30?)

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

to have a drink at the bar

good location for what we needed, beds very comfortable , good parking

treadmills in the gym were broken

i loved the property they had a bar, spa, and pool on the premises

the place is very quite, my daughter loves the indoor pool and spa.

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

gym is small, but worked fine, and there's an indoor pool

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

that near by there is a supermarket, and the laundry room.

the laundry facilities detergent dispenser didn t work and ate my money

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

very clean and the laundry room was handy.

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

breakfast was good. the room was comfortable and the pool was sufficient

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service

not many good choices for breakfast

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

was a very hot weekend in june and they didn't have the pool open the first two days we were there

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

the problem was splitting up a family of 5 (3 kids) to fit everyone

breakfast could start at 6am. and pool opens at 5pm

laundry facilities

early check in

there kids were jumping in

the bar was over priced and the restaurant worse for the quality in either.

nice hotel with good facilities. bar in the hotel is good. staff very friendly and helpful.

property was in a nice location, kids enjoyed the pool.

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

love the room and hotel. bar and staff were great.

everthing the pool,bar

the location, indoor outdoor pool and the bed was comfortable .

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

the gym and laundry are well kept

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

forgot the in-house laundry & the stoor along with all the great staff

spacious and clean with friendly and accommodating staff. free laundry is convenient.

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry facility.

clean, ample parking, nice complimentary breakfast. staff friendly

the parking

to have a good breakfast provided

the breakfast selection was not that great but we managed with it.

friendly staff, breakfast good, business center, good location

staff is polite & friendly, hotel is clean & there is laundry on the premises

location ,staff laundry room

the laundry washing machine was leaking all over the floor

the laundry room area unclean

was great i liked the fact that there are laundry facilities there that are 24hrs

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast situation could be better.

the breakfast was good with enough options but i would like a few more choices.

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

to get breakfast

no laundry

expired yogurt for breakfast and got my kids sick

loved the restaurant food though, so good and filling and offers room service

the bar service is excellent too

room clean and comfortable breakfast was good

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

tv not working icemaker not working laundry not working

comfortable sparkling clean, near good restaurant for dinner and diner for breakfast.

- pleasant and easy staff full amenities including fitness center, parking and laundry

laundry room and bed comfortable

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

breakfast was good. coffee always available. laundry facility included.

guest laundry washer

laundry on site and free

free parking

nice low key quit hotel. ample parking. diamond in the rough

there was also not enough parking

there was laundry available, gym was nice, room was spacious.

staff, well-designed and manicured decor, pool, big room, comfortable bed and bedding, nice shower, on-point

easy checkin, clean room and gym.

there was laundry available, gym was nice, room was spacious.

it was nice with a great breakfast

it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

the breakfast was amazing. the hotel was very clean. personal was very curteous.

only complaint is that the website advertised a breakfast bar however it was not open

breakfast could be better.

maybe a coin machine for laundry

there is laundry on the premises, which also takes added stress away

guest laundry services

guest laundry services to save on clothes to pack

the ability to do laundry and vending machine although it had little selection.

were bags laundry in the halls

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

pool needs work , there s to missing tiles, and makes it look shady

more choices for breakfast

my family got to enjoy the pool, basketball courts and the grill

there is a brand new laundry room with many machines

there was a laundry in the building

my room was spacious, i liked the kitchenette and living was separated.

the staff was nice,room was clean and comfortable. breakfast was delicious.

free wifi offered in the room and a business center is available at the ground level should you need to

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

she helped us immensely with our onward journey and was really friendly with the kids

walk way from the lobby to the parking area.

small laundry facilities

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

wifi excellent

the gym and small shops in the area compliment the hotel's amenities

was no room service due to covid-19, but that is not the hotels fault

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

my kids were disappointed the pool wasn t open, but understood as things aren t quite back to

gym was small, but they always are

service, appearance, room, lobby and bar layout

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

just fantastic if i could live there i would. breakfast, staff(all), just terrific

from initial greeting to the simple check in and parking available as well as the cleanliness any and everywhere

around excellent property: nice people, good quality breakfast and well maintained facilities

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

room service was

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

this hotel its clean updated & nice the staff is also very accommodating & the pool stays open until 11pm

clean, available and able to bring my pets

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

loud laundry nearby and clanky heater

good stopover with laundry facilities

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

laundry facilities

signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

location was good. laundry and coffee and confortable beds

service at front desk and room service were excellent.

called room service for 2 hours and all i got was a busy signal

room was fantastic, roomy, with spa tub.

the parking fee $15.00 a day not cool

should add a bar in the shower to hold onto

i was also allowed a late check out

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

morning breakfast

your location is a traffic hazard, getting into and, especially, out of the parking lot.

desk really good, i request early check in and she help me , and its really pet friendly hotel

clean and comfortable rooms. pet friendly.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

great staff easy parking and great amenities

pet friendliness was a plus

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

free breakfast, comfy beds, quiet and easy, free safe parking

plenty of parking

breakfast. parking. size of room. bed.

good location off i287 - i87, clean, friendly staff, good parking

cleanness, free parking, friendly staff

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

easy location, easy parking, good breakfast and nice room

cleanliness, friendly staff and the breakfast

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

very clean and spacious, staff is very polite. decent breakfast

the booking site said it was pet friendly but when he saw my dog (certified support animal) he starts telling

served a nice breakfast with a good variety of hot and cold items; even waffles

i like the amenities of the indoor pool , gym & sports bar.

air conditioner filter hadn't been cleaned in years, no coffee in the lobby, $5 charge for decent wifi (even as

it was convenient to where we needed to be. it had a pool and a small gym.

nice place. really busy. bar and restuarant great place

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

location is not the best, breakfast sucks and no functioning laundry at time of stay.

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

great location, love the laundry room and gym top! ?

self laundry

towels could have brighter and cleaner -poor laundry and commode had an odd smell

the coffee 24 hours , laundry on site , microwave an fridge in room

i liked where room was located and had laundry room

you can do laundry there, costing 2 dollars each to wash and dry

nice place for the value, good location, clean. has laundry facilities as well

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

wifi connection is poor

the wifi didn t work that well. i had to turn the wifi off on my phone to get my phone to load

convient parking

beautiful pool indoor, and, last but not least, a laundry

love the layout, and pool/laundry/ alcohol purchasability at night.

clean and nice place to stay. laundry machines are nice to have available

no soap in the room at the sink or laundry bag in the closet 2

was one washer and one dryer in the laundry room

terrific gym, nice breakfast

the room is spacious and comfortable the gym is well

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

it really grossed me and my kids out and we moved to hyatt place

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

best part of the hotel is free parking and easy uber ride to uptown

hard to get in to and no signage telling where to park or navigate parking lot

the wifi worked is the only thing i liked about it

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

kids wound up throwing up in the hotel room and we requested to have some cleaning supplies, and

kids wound up throwing up in the hotel room and we requested to have some cleaning supplies, and

good. doing breakfast offer turkey or beef products i don t eat pork

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

used a room with a kitchen and a table

parking and ev charger

kitchen

very clean. friendly staff. free valet parking was a plus.

laundry was out of service

laundry machine was not in working condition and we had to travel outside

laundry was not ready

a gym, laundry room and easy free parking

they had obviously not gone through the laundry

is water available in the lobby, but no continental breakfast or coffee/tea service

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

did not know there're spa services available??

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

the pic of the pool shown is not what the pool looks like at all

the friendly staff and immaculate condition of the room. the breakfast was good, too!

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized

literally given the furthest away room from elevator and denied late check out

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

friendly staff, like the late check out, roomy suite.

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

hotel was really clean and staff professional. nice gym and updated equipment

the room was very nice i liked the pool and gym

next door banging on the common wall at 10:04 pm due to my kids arguing

early in the morning kids in the pool were noisome and in the evening.

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

modern feel , parking a breeze , nice vibe, staff very helpful.

i requested a refund. your site listed this property as pet friendly, and it wasn't.

the parking was full so i had to walk too far to park a car.

no microwave in room no room service no laundry

no laundry

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

they allowed a late check out so that i could fit an unexpected call

room service wasn t done in our bedroom

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

did not like the fact that there is only one time room service was offered and that when we declined the front

it would be nice to update the bathroom and spa

parking lot

wifi was not secured, based on google. small parking lot.

our room was very nice, the staff were great, and the bar was great!

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the bar was amazing