having a laundry room was something i really liked

availability of microwave and place to wash laundry was nice

no indoor pool

the curved shower bar also made it hard to sty in the tub

so dated, poor maintenance, bad wifi, overall shabby look of the place.

clean comfortable laundry was great

did not know i had to use coins for the laundry. a card would have been more beneficial.

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

tv not working icemaker not working laundry not working

the pool opens at late as 10 am, i wanted to catch a swim in the early morning

the omelet was made to perfection, i mostly used the room service, and it was very good.

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

cleanliness, room service and location.

room service actually surly and aggressive

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

it close to i-287, and is pet friendly

the pool was small

hall carpet was covered with a white powder substance for two days

the breakfast selection was not that great but we managed with it.

leave two kids very disappointed

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry washing machine was leaking all over the floor

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

location ,staff laundry room

fridge, stove, laundry

laundry facilities

there kids were jumping in

loved the facilities- the pool and gym- and the room was spacious and bed was very comfortable

the view was of the parking lot/other building.

rooms, staff, and the crossings bar and lounge made for a delightful experience

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i like the little bar that you had in your lobby and the staff was awesome

clean comfortable rooms, bar area, friendly staff

clean, comfortable, quiet. nice bar in lobby area.

the ours the bar was open (no coffee after 9:30?)

somewhere between too much fabrize and dirty laundry

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

that near by there is a supermarket, and the laundry room.

not happy about only having one microwave per floor in the laundry room

floor by the laundry

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

room too close to laundry and pool. chemicals smell too st

there is a brand new laundry room with many machines

there was a laundry in the building

wifi worked well

location was great. apartment was large with full kitchen.

breakfast was not great but everything else was really good

small laundry facilities

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

wifi excellent

couldn't have room service

the wifi is free and is surprisingly fast for a hotel

room service was fast and the food was good but there were many added fees (service fee/delivery

overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow.

the shuttle driver hung around until we left baggage claim

room service was

bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

had events going on kids running up and downtown the hallways

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

location is not the best, breakfast sucks and no functioning laundry at time of stay.

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

this was not great for my kids who needed a bed

free breakfast.

not ideal when traveling with kids

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

the breakfast was super good and the staff super friendly! super close to the train

location (you can walk/ride a bike by the river to the town center), nice and warm indoor pool, breakfast with

pool

small room no laundry service

i cannot wait for my spa appointment this afternoon

great hotel, very clean, modern. nice pool area. friendly staff. highly recommend.

i arrived late friday evening and after checking in promptly ordered room service

parking, they should have kore parking for guests out front

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

the room service was quick and friendly

gym was adequate and clean

also the spa is closed on sunday and monday

beautiful hotel, well equipped gym, great food, courteous staff. a+

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

we had occasion to use the laundry - it was complicated and expensive

to have a kitchen and eating area that were separate from the sitting area

parking is included which was perfect and it's walking distance from the strip in downtown stamford

the laundry facility was clean

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

looked clean but found pet hairs on the fitted sheet

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

they have laundry facilities & location is good.

breakfast was great.staff

cigarette smoke in the first floor hallway that was supposed to be non smoking

wasn't sure if it was pet friendly are not, but i was hoping that our room was not occupied by a pet at any time

can never gain access to wifi

laundry was out of order

room laundry / cleaning of room - had to call daily for cleaning and towels and change

laundry room was out of service

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

the laundry situation a big issue

comfort of room and bed! beautiful bar and restaurant!

room service, they recommend delivery by local restraints

pool was small but well kept. same goes for the gym was very clean but small

pool and gym are extremely small and not well equipped

pool temperature just not right gym is tiny no fresh air in the room no breakfast

wifi consistently unreliable

breakfast at your location

the pool is in a neighboring building, so u need to walk outside for a minute or less

pool was closed due to maintenance & covid19

great property in the middle of the downtown, free breakfast

the bar and lounge area are super cute spaces to lounge in

i liked the spacious room and large bed. the gym was nice as well.

the arranged the shuttle to take me to the stanford hospital for my surgery

they have a free shuttle service to take you anywhere within 5 miles

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

i was traveling solo! they didn't have room service for breakfast.

cleanliness, friendly staff and the pool

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

parking expensive! bar expensive!

bed sheets were stained there was smooshed bugs on the wall and the additional fee for 1 pet was almost as much

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

the extra service with a shuttle was perfect for what i needed

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

wifi was fast and stable

good value and location. free parking

the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a

chose location because it offered a guest laundry

love how convenient parking is and how close it is to highway/gas stations and a quick bite

i asked for a smoking room that i did not get otherwise it was good

spa bath was really amazing everything was clean the bed was very comfortable first time i have

looks old and not very fresh. you can smell that other people have been smoking in the room.

gym facilities were not available.

clean and comfortable. very friendly staff. nice bar lounge area.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

nice gym

clean and spacious rooms, free use of laundry room

room service was not automatic but had to be requested daily

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

was a condom in the pool i told front desk after removing my kids from the pool

chose this hotel for the pool, so the kids could splash around in the evening

everything and the extra amenities like coin laundry & gym.

noisy beside our room, small space for breakfast, unpresetable laundry room

our expectations for the breakfast were low and it met them, so

breakfast was weak but doable

property is older, but clean and maintained. wifi connection worked well.

it is right next to the laundry and maintenance rooms

it’s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

we knew there was an indoor pool, we didn t get to partake

the pool

it s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

there was a kitchenette in the room and they have a laundry room!

laundry room is in a safe location near the front desk

no laundry bag

rooms very clean, with kitchen, maria at the front desk was very helpful

no one at the front desk, couldn't get our kitchen gear needed, wifi was intermintent

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

also, no free wifi

very small pool and gym

too priced ,and equipment gym wasn't working some of the machines.

great gym & clean

breakfast that was included in our stay consisted of a coffee bar and packets of oatmeal

clean and spacious room, convenient location, walkable to food, fine gym although i requested sanitizing wipes

gym was not in good condition & had broken equipment.

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

in pool without parents and acted very aggressive taking over the whole pool and my little girl not

heated pool and basketball court very nice for the kids

loved the room and full kitchen

room service not being available.

and the room service was good also, the room was clean including the bathroom

think it is the first hotel i have been at where the bathroom laundry did not include a wash cloth

loved the shower, the lobby and the bar restaurant area

there is not much for the kids to do so i wouldn’t recommend booking the location if you have small children

no room service.

parking is also free

out of laundry detergent to purchase

needed to use the washer/dryer, but had to run my son s laundry twice bc the machines didn t work well

and helpful staff laundry facilities on site that actually work great breakfast and breakfast area convenient

laundry room very clean

it was very clean, we had plenty of space, the bed were comfortable, and the breakfast was pretty good

there was a microwave in the room, and laundry bags.

i booked the room- i requested to book the pool as i had two kids- when i arrived they did not have us on the

t try to help my situation knowing i had my 3 kids

had a bar and served dinner

parking lot filled up quickly due to large busloads of guests

i was disappointed that the bar was not open daily

breakfast because of covid was not so great, but they did their best.

the room was a great size, but hair on bathroom floor and food hardened on the kitchen sink

hot breakfast every morning was a highlight

i didn't use the breakfast and the location was fantastic and the staff are very friendly

location, overall aesthetics, provision of laundry room

location was central, the rooms were clean and comfortable, the on- site restaurant and bar were convenient

tv in room was laughably small... room service breakfast was underwhelming.

we ordered room service and it was not edible

parking, close to the entrance

the staffs were really nice. laundry on site. room was spacious and clean.

smoke in hall and elevator, gym very small and pool area not inviting house keeping great, building exterior

there was no indoor pool

wish the pool was indoors

there wasn't an indoor pool. the rooms were a little crowded.

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

room with sofa seating and kitchen in an l -shaped plan

the gym was minimal, the pool only open from noon to 5pm

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

laundry facility.

ice machine non-functioning and no laundry bag in closet.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

you could keep quarters for laundry at the front desk, like at the laundromat/s

the reception area is nice and they have a free laundry for you to use.

this location has pleanty of parking, gym and a laundry room, which makes things very convenient

stayed two nights and made use of the restaurant, the pool, and the laundry facilities

complimentary laundry on site was an added plus

free breakfast pool gym coin laundry drop off dry cleaning grocery shopping

that iwas able to get a parking close to the front door lobby.

apartment building vibe lots of kids at breakfast lots of kids in the pool car got dented in the parking lot

room has its own kitchen to cook for yourself.

under the kitchen sink should have been covered

also, the laundry facility consists of only 1 washing machine

breakfast was good. coffee always available. laundry facility included.

- pleasant and easy staff full amenities including fitness center, parking and laundry

staff rooms breakfast laundry

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

no laundry

would have enjoyed free breakfast room service

rooms are beautiful...very clean. breakfast was great.

room service is great the room actually gets cleaned very well

i like the restaurant bar down stairs where they had a dj good music.

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

on site kitchen serving 3 meals

i didn't eat breakfast we left early

the breakfast was way better than we d been expecting and the guest laundry made life very easy for us

being pet friendly is a plus

great breakfast, comfortable, friendly staff, lots of hot water!

wifi didn't work in or near room, but was on in lobby and common areas.

the hotel was very clean and staff very professional. i enjoyed the breakfast

to have my laundry

convenient location. easy check in. nice gym & pool.

the bar had no mixed drinks to enjoy and only offered me beer, which i don t drink

again, the breakfast promised on their site was not available

no free breakfast and no outside pool.

polite staff, decent buffet breakfast and excellent location, with restaurant very close & pet friendly

a little bigger room and a little difficult to drive into the parking lot but otherwise wonderful i had to book

there should be a barrier or railing in the parking lot towards the chilies because people can fall dow the

crazy pet fee, broken ac case (rusted out underneath and falling apart)

pool and hot tub were great and clean

had a laundry

the garage outside is full of cigarette butts and the laundry is no longer available

extremely messy ,unclean rooms dirty bedsheets , dirty laundry , stale food at the breakfast table 'will never

the garage outside is full of cigarette butts and the laundry is no longer available

well, cause it was pet allowed

location for where we needed to travel to, rooms clean and comfortable, laundry facilities and small pool

the waffles and the breakfast was outstanding loved we could do our laundry on site and house keeping was great

it was clean and we could do laundry!

i love the arcade room & the gym & laundry room all clean

failing which i had to change a couple times over a 2 night stay it wouldn t allow me access to laundry or