with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

was disappointing, didn t have a good variety for all visitors, pool was small which is ok but didn t like

kitchen

little tricky goin thru parking lots to get to

breakfast was wonderful both mornings

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

no whirlpool and the dryer didn t work in the laundry room

but the laundry room make noise from 12:12am till 6:15am

was woke up to some man yelling in the laundry room

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

we enjoyed the pool and outside setting area

lovely staff, nice sitting area and pool

pool was too cold , no breakfast included

pool was beautiful but to cold

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

safe, clean, comfy, laundry room for guests, great staff at any time of the day {or night}!

upon check in, we were told that if we stained the towels, we would be charged $25 that began a laundry list

breakfast area was really really clean

45$ for pet fee is steep, pretty sure most toddlers make a bigger mess and noise at no charge

accessible & pet friendly

this time, no security riding around the parking lot and they should do a better job at who they let stay, it

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

sleep inn before it was really nice and clean and it smelled so good all threw the hotel nice the breakfast was

breakfast offerings had a good variety for all most plans

you check in late evening hours, parking may be limited

there were no plastic bags for dirty laundry

the pool was a bit murky but i believe it was from recently poured chlorine

the hotel was clean, beautiful and cozy. the staff was friendly and helpful. breakfast was good

so spacious and very clean. breakfast was great.

one drunk or high guy goofing around in the parking lot pretending to be tough but was kind of funny to see

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

too expensive for the value no guest laundry

the breakfast was excellent. lots of choices!

comfortable bed, excellent wifi

found 2 bugs in our room (1 on the bed and the other in the bathroom) - room service only do the beds and bathroom

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

and our room was across the hall from the laundry service area

was not able to utilize the pool or hot tube because there was so many kids on this day

the breakfast was great. the bed was very comfortable.

fresh every morning, pool clean, staff amazing, room spotless, such a quiet peaceful area, ample parking, the

laundry room only had one washer and dryer, waited all night to wash my clothes

room was incorrect , we were place directly next to the laundry room where they had work being done so it was

the pool was not open, and the laundry facilities were also broken on the floor

upon asking for more i was told to call down the next morning because laundry wasn t done

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

the fact the it is not kid friendly nothing to do for the kids and the pool was closed

and the pool and continental breakfast add to an overall great place to stay

better selection of breakfast items

the rooms were very clean and the breakfast was delicious.

breakfast was very good. location was perfect.

just that due 2 the corona virus mess the pool n breakfast had been closed

indoor pool was a nice touch - good to blow off energy (although the water was a bit on the chilly side)

nice breakfast

laundry services were not available for regular clothes but they did gym clothes complimentary

pet fee was $100!!!

big parking lot, the check in staff was really nice and friendly

$100 non-refundable pet deposit for a

bathroom had a rainfall shower, our room had a little gym setup in it, the bed was comfy with fluffy

was still under what looked like renovation- no working ice machine on 2nd floor laundry out of order would have

pool and workout room were both closed but it posted online then i called and was told they were

the staff were nice and the lobby was clean. my family enjoyed the pool area.

one is very disappointed breakfast and one star

the pool wasn't opened

friendly help, free parking, price, easy to make reser

the 24-hour gym was a nice added bonus

dirty stained room, loud all through the night, lots of loitering in the parking lot etc

gym equipment did not work

healthy options during breakfast would be nice

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

the wifi was terrible and you only got a few channels on the tv

i paid for a smoking room and there was no ashtray we had to go buy one

no ice machine no complimentary breakfast no gym there was absolutely nothing to do there

wish the bar and food service was open a little longer, but understand.

i used the pool, gym, and outdoor patio area

shuttle @ return @ airport was 60 minutes late!!!

gym was too small and smelly the swimming pool was absolutely disgusting could not even swim in it

on the phone and asked for napkins that i was told no one was available to bring me any so my kids had to use

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

location, free breakfast and parking and laundry facility

we were also across the hall from the laundry room

cleanliness & breakfast bed was comfortable

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

staff at night the woman that worked in the kitchen was touch my kids plate and food and it s a nasty glove

breakfast options & friendly staff

parking was convenient

if i had to pick, maybe parking

breakfast was good

there are so many hotels that are close together in that area that i turned off in the wrong parking lot more

i like the breakfast. there were enough items to make a full, delicious meal.

the breakfast was amazing and complimentary

parking was free & felt safe due to the location

the lobby area was very clean, and they had on-site laundry and a fitness room

wifi don t work the person at the counter acted funny when i brought my dog in after i told him

over slept breakfast

very slow wifi, sometimes didn't work at all.

good breakfast

it s location and having laundry room and everything i needed on the same floor

the pool was clean, and was quite

booked here because my kids wanted to swim i even called to insure the pool was being utilized

was kind of bummed that the pool was closed. my kids would have loved that.

room service; no pay-per-view option; my initial front window experience left a poor impression

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call

breakfast lacking several days had to request refreshing

i wish there was a coffee maker in the room. breakfast was ok.

advised of late check out upon arrival, approved, then rescinded at check out

(breakfast) the morning manager was less than attentive

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

smoking room and the non smoking rooms were next to each other, which i didn't like much because

staff was excellent , very good wifi and lot of restaurants nearby

i thought i heard construction happening in the parking lot but it it was large trucks

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

i pool was broke

clean, breakfast, friendly people, not too far from busy area

the front desk in the evening even called her husband to get directions to a park i can take my kids to

very clean, room was cheerful. good breakfast

the continental breakfast was a very nice array of food for everyone

parking close to your room

the wondering of random people near the parking lot

how comfortable the beds were, how clean the floors and counters were, the lights were on in the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

wifi was almost nonexistent

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

laundry machine didn t work add the staff was not friendly

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it

no laundry room that i can see, snacks over priced

it s always huge, clean and laundry on site

no laundry room

laundry strewn down the corridor

onsite laundry & close to restaurants

smelled like weed, people sleeping in the lobby, people coming and out with loads of laundry, breakfast was

more choices of snacks. laundry room size.soap for laundry.

i booked this room i was informed that i would have free wifi, which turned out to be a lie

the parking wasn't great had drive around until someone left to get a park.

the kitchen and outside overflowed

just didn t like how people was outside partying and drinking in the parking lot those are big red

breakfast close to early

no issues other than maybe having change for laundry room

the fact you could buy beer in the lobby, looked condemned, weird smells, loud music in the parking lot, did

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

the rates for pricing very reasonable an convenient wifi is great

i didn't use the wifi so i can't say how well it worked, but i do know most channels on the tv showed blurry

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

the wifi do not work there

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

no buffet breakfast

the breakfast wasn t what i expected it had nothing that i like to eat

i do wish the hotel served hot breakfast

room was clean; had secure wifi; composite flooring-no carpet.

there were hookers in the parking lot

continental breakfast good

had a pleasant and welcoming when i came the entire staff was very pleasant pleasant and the breakfast was nice

the breakfast options

bandalism in the parking lot

the parking was convenient

the location was great, with the new casino and some good restaurants nearby

wifi signal was horrible. tv had issue

excellent breakfast meals prepared

liked the amenities: gym, free parking, streaming access and complimentary breakfast

no onsight laundry like many other places have

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

shuttle service was awesome. the room was great!

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

my kids enjoyed the pool and we all had a great time

i had easy handicap access and parking

didn't stay one night i was robbed at gun point and my car was stolen from me in the parking lot of the hotel

old car with flat tires was parked parking lot

convenient location off of the freeway with lots of parking

as well as the fact that breakfast is not free

there was a guest laundry room so i could do my laundry

they even have an on site laundry for guests

dryer was not working in laundry room.

room was clean and comfortable, staff was very friendly and efficient at check in / out and the breakfast provided

at the breakfast was annoying

didn t get up to have breakfast . hotel was very clean

good hot breakfast

pool was not operational

breakfast was good. could be a little more stricter because of covid-19 but it ll work.

wifi connection was slow

pulled into the parking lot and immediately left

location is very shady, there were huge pot holes all over the parking lot, our bed sheets and comforter had

liked the bed, room location to the door, dog friendly, the channel selection, wifi included, breakfast

continental breakfast, was not good.

breakfast never had orange juice,no milk

no pool

forget about breakfast because you can t to find nothing.

wish the breakfast had at least some protein like hard boiled eggs

flowers out front, parking, bananas and cereal, king bed

clean, clean pool

and dinner menu, as well as bar provided great choices and exceptional service

kids were in the pool area up until it closed

gym was run down.

pool and hot tub were a hit for both the adults and kids

the pool was nice, the rooms were great, the staff was helpful!

wide and clean. good price. facilities includig laundry and dry machines.

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

the laundry room is absolutely filthy, i don't think they know what it means to clean

we waiting in the parking lot for hours

didn't use the pool it looked

staff were friendly and breakfast was good

booked this room for my kids, the women at the front desk had it fully cleaned for them in 20 minutes and even

breakfast was not free.

booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

parking was also abundant and easy

was nothing to hang anything on in the closet--no bar or hangers

liked that this hotel has free parking lot for guests

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

the pool wasn t heated this time like it usually is which is what keeps me coming back

got a nail in my tire and parking

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

parking lot is small

beds were comfortable enough that even my kids fell asleep fast

breakfast and the overall atmosphere

clean, spacious and laundry facility

my kids loved the breakfast variety

location was perfect for us. hotel was welcoming. rooms are big. breakfast was good.

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

vending machine, laundry room if you need to wash

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

the kitchenette and laundry

oh it had a laundry basket

good room setup, laundry facilities

breakfast was terrible

the breakfast was good and the lady serving it was real friendly

trash in elevator and parking lot

waffles for breakfast

we thought the parking was somewhat inconvenient. the breakfast was lacking.

the free shuttle service was very efficient

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done

the area was wrong no pool for the kids when we 1st got in we came to a room that wasn’t clean and to be moved

i also had issues there shuttle not being at the correct pick up location at the airport and the shuttle start

kids running up and down the hall

peaceful atmosphere despite having a casino on site.

free parking and everything was very accessible.

beautiful hotel. enjoyed the casino being right there. the staff was wonderful!

location 2 blocks from the forge and free parking with an overpass into the hotel

casino and easy parking.

overnight while visiting family nearby and it was exactly what we needed clean rooms, easy parking, and close

ants on floor, water not hot, parking is goofy

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

the wifi wasnt the best either

eggs pancake machine more breakfast choice

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

the laundry has become expensive - over $5 to wash and dry a single load

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

kids running down the halls loud late at night

the bar is expensive for simple things

the parking lot could ve been a little cleaner

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the dryer wasn't working. had to go to hilton garden inn to do our laundry

i wish you had laundry facilities!!

parking was free available close

the pool was closed

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

most important thing i liked was the parking lot was so bright at night time

the pool

we loved everything!! the pool and hot tub were amazing!

pool wasn't open & no breakfast.

laundry room

theres a laundry available , $3

ice machine pool looked nice couldn t get it to be experience

liked the good prices and the free parking and breakfast

is our third time there and we love their pool and their free breakfast and the people upfront are super

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

the wifi stopped working a little after 9pm and never recovered

pool area was very clean & plenty of towels

no room service

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so

lack of parking spaces. small pool.

did not use the pool/hot tub but looked inviting

bar was full service and stayed open pretty late

we were in town for a wedding and needed an early check in

the breakfast was great, the beds were so comfortable, & the

good gym.

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

was pretty small, but not usually too crowded for kids to enjoy

the kitchen sink in room didn t drain

they don't pick up dirty laundry

best breakfast in any hotel i ve stayed at.

broken and has been for 2 years not enough staff - no room cleaning although advertised and the bar was

the pool was a little warmer and there was coffee offered throughout the day or for check-in

covid-19 has everything unable to use like the pool breakfast etc...

loved that there was an airport shuttle that ran every 20 minutes, which gave me access to cta and city buses

clean, kitchen in the room, nice staff, great breakfast.

staff were great and let us know we could park in the lot and get shuttles to the airport for about the same

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

access to a guest laundry room

was great until i was trying to use my chromecast to watch movies and i couldn't connect to the wifi and the

want the kids to swim but they want 50 dollars

had a nice bar and dinning area

enjoyed our stay, the pool was nice (but small) and the restaurant had good food for decent prices

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

pool was clean but a little small

good car parking & free

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

has changed what breakfast use to be, i understand, we went out for breakfast i appreciated late check out when

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

breakfast is

breakfast was wonderful and had a nice variety.

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

love that they had a laundry room for guest

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

laundry facilities for cleaning clothes.

better access to laundry services.

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

forgot my soap. only one small bar in room.

pool was small and cloudy, away from most attractions

they have a 24 hr shuttle to midway which was great

shuttle to midway

they charge for everything parking food laundry

room by the laundry was not

lkied the gym, the pool and access to a sports bar

i enjoyed my alone time in the pool

everything ...the room indoor pool