the laundry and ice were close but laundry always out of order

laundry is also available with purchase of detergent there

laundry room

location and the fact it had laundry

the laundry facilities

nice pool

breakfast

excellent breakfast

pool was nice

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

breakfast was not conducive to gluten and dairy free diets.

did not eat breakfast there

spacious room n kitchen

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

i wish there was more selection in the grab and go breakfast.

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

breakfast and parking and wifi

wifi signal very week

wifi requires reconnection process with typing password after each return to the hotel or

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

the breakfast could have been better

did not attend the breakfast.

the full kitchen was well equipped allowing me to maintain a healthy diet.

the bathroom & kitchen were both nicely updated

good check in service, great breakfast, and the free lemon water they had.

pool still wasn’t fixed the gym steel locked up

the gym

location, value, comfort and a decent breakfast. no complaints.

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

free breakfast and wifi

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

all of their rooms have full kitchens, that includes full sink, full refrigerators, full microwaves, dish washers, kitchen

suite-style rooms with kitchenettes are great

parking

good value, free parking, free hot breakfast, pool

i had gotten my wife and kids plates and when i went back to get mine they had

kids loved the pool

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time in the room

no hgtv or kids channels.

plenty of parking and good water available in the gym and pool, which were also nice

needs a bigger gym!

also, pool is a plus in our stay for the kids

1. the employees. 2. the salt water pool and gym.

pool wasn’t heated

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

good breakfast and wifi

parking

everything, breakfast always good , room was nice and comfy

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

strong wifi

outdate, extremely slow wifi, impossible to work.

wifi worked well, the bed was comfortable and the air conditioning worked

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

the parking was free, free breakfast, and a kitchen inside the room

the breakfast area was clean, and the staff were nice

the breakfast is so good and the staff is very friendly, the room is always clean.

breakfast was hot and delicious

like to pay for extended wifi to stream videos

couldn't hook up the game system to the wifi

the wifi is confusing and a bit slow.

usually other hotels offer free parking and free wifi to their guests

never did get the wifi to work

the atmosphere was nice. the kids liked the pool and the gym

the pool area

we love the pool it was so nice and clean and the hot tub was so relaxing

kids running on the floors all day and night keys not working to room poor lighting in th

hotel with gym and outdoor pool (seasonal)

the little kitchen area and the room

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

bed looked comfy enough, kitchen was as expected

kitchen items were not in the room

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

the fitness center.

jus the pool being closed but thats cause of the covid-19. so none really

the parking. later at night is hard to find parking

pool, easy access to plenty of restaurants and other entertainment locations, and cleanliness.

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

the bar and food

we stayed three night and they didn t provide room service and the ran out of towels

and a wet bar with minifridge and microwave in the living room

the bar was also short staffed, i waited over 45 mins

the gym is fine, and breakfast area enjoyable with really nice staff

i love that there is free breakfast every morning

staff is always friendly and free hot breakfast

paper bag breakfast with rock hard apples, kids would not eat them.

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

gym is dirty and too basic

busy restaurant and my room happed to have a window facing it, so i got a lot of noise from their kitchen staff

the pool was crystal clear well maintained

breakfast was crowded

hotel had laundry facilities

clean rooms, easy access from the parking lot, nice pool.

location, breakfast, room layout, maid service, fitness center

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

great location,nice clean facilities, loved the kitchen

too many kids in the pool and hot tub and not enough towels in the pool area

wed night food, good breakfast

the wifi was decent and allowed me to do remote work

the dining room and bar area was extremely nice

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

also ordered room service and wasn't told i had to pay with cash until food arrived

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

hotel offers free breakfast in the morning and there was only coffee and tea available

we love the pool

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

wanted to use the pool, but not enough time, will do in the future.

also, completing with the hoards of kids at breakfast on the weekend is getting old

one night we went to the pool where there was at lest 15 young kids with 4 adults

the room was very clean. the staff was very friendly and helpful. the pool was great.

that it has a kitchen with all the appliances and bed was very comfortable

liked the the fact there was a full kitchen besides the stove

large rooms, cozy beds, free and good gym, good swimming pool

full facilities of kitchen appliances.

i like the full kitchen and ample space in the room.

items for the kitchen were not available and one day toilet paper was not available

love the grab and go breakfast

room with a kitchen including a full size fridge, electric range, and microwave

ise from next door); cable tv service updates caused channel interruptions

heated pool was not heated wifi was not free or secure

the wifi was slow at times for the work that i needed to do.

ndows and walls/ceilings)

e service fee) very poor insulation

the pool and location and 24 hour gym.

the spa and pool was a plus

the lounge, bar and fireplace were wonderful

the pool and spa facility were great and a pleasant surprise

didn't advertise that access to the gym and pool was $8 per day per person, lame

a few more food options you could order at the bar would have been nice.

breakfast was great with nice selection

the pool was great and bigger than i thought it would be

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away

nice bar downstairs with some food being served also

breakfast was great. pool and fitness area clean location was great

pool temp could've been much warmer as the cleanliness of the pool room could have been

i walked at the track at the park and even ate my breakfast out there one morning

the free breakfast was very good

breakfast, front desk staff

wifi went out

cable and wifi was down a day and a half

wifi reception was very low

the wifi was less than simple to hook up to and after 4 adults were unable to connect, we gave up

wifi a bit slow in room

the free shuttle from on to the airport was cherry on top

loud kids running down the hall screaming

their pool was working, room was clean and i was given extra bed sheets and towels

the breakfast was good. the room was very clean. staff seem very nice.

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

the wifi get dropping out, you would have to reconnect multiple times a day.

the wifi was incredibly slow and the elevator had a musty odor.

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

good wifi. the staff was helpful to try to resolve our issues.

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

wifi is stable. but you always have to login again.

good breakfast

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

a hot breakfast would put the establishment over the top!

no breakfast

no juice for breakfast

to go breakfast

breakfast on site

additionally, your website advertises a gym, which was not functional or open while we were staying

location and gym was nice

been great: the staff, breakfast, the gym

clean property and rooms, bar and restaurant on site.

restaurant and bar on site .

great location! clean , friendly and a good restuarant and bar -pool

pool is nice and the rooms are great

gym

fitness center, pool and spa were top notch

pool is too cold!

would have like breakfast. wifi didn't work in the room.

wifi in room was spotty but was able to spread out comfortably and work in the lobby

terrible wifi

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

ening) didn't seem too welcoming

the wifi connection

the wifi is good

t notified and my teens had a bday party there wifi nor tv

the tv did not connect to wifi travelled with children could not connect my neflix

the sofa bed was very uncomfortable, and we could not use the wifi

second thing is a shuttle

airport shuttle. nice driver

location and free shuttle to the airport

room was a good size and they gave us a free early check in this hotel offers a free airport

close to ohare, the free shuttle.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

nice looks and room have a kitchen.

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

the room has its own kitchen, and the free breakfast exceeded my expectations

nice kitchen plus a separate bedroom

best thing about this hotel is the breakfast buffet

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

close to restaurants, allowed for late check out

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

close to the airport. great value. clean. nice stuff. laundry on site.

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

clean, quiet, room was beautiful. bar and restaurant were both good too.

kids were in awe

the pool was shut down.

children like the indoor pool & raquetball court

pool was small

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

nice hot tub/pool area! room was clean!

the fitness room was perfect!

shuttle ran too late to catch our flight so we had to rent a car

the location was great, easy to get to the airport and the shuttle service was fantastic

clean facilities, breakfast included & huge bathrooms

it also offered an airport shuttle and free parking

great staff. clean room. nice breakfast.

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

not much for complementary breakfast.

broken glass in front door. not much of breakfast.

the kitchen with real plates, pots and pans when needed

location, the room size and the complimentary kitchen ware.

it wasn’t busy and we were able to swim with the kids each day

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

breakfast was wonderful

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

wifi was very poor

my computer could not get on the wifi --probably an issue in my firewall

to the airport, fee wifi, free shuttle and an ok sports bar

wifi was spotty, other than that everything was good

slow wifi and very loud air conditioning

the laundry facility was $3

nice laundry and vending

strong odor of natural gas immanent from laundry room

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

such as breakfast hours, wifi info, check-out time, etc

very good breakfast. clean, nice pool area, wifi worked well.

the wifi signal is poor. the location is far from the down town

our last major complaint is the wifi

daily room service

very good wifi,

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

a special promo code for free access - this may not always be the case as they posted rates for wifi

timely shuttle bus and rich breakfast, hi-speed wifi

wifi speed!

free breakfast and a fitness room, lots of parking

breakfast is good for me. fitness room open 24 hours and good enough.

no pool. the halls had an antiseptic smell.

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

nice breakfast and reasonable price.

the information peraon didnt give us the wifi, we need to ask him for

convenience: inclusive breakfast

on time shuttle; free wifi, helpful staff

wifi was awesome; make sure to log onto the appropriate wifi

wifi, super helpful staff and very convenient airport shuttle

it is like a small apartment with the large bathroom and the stocked kitchen supplies

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

free shuttle to airport

accept pets and a pet fee is due

everything was perfect. shuttle service to o hare, staff , room , location.

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

keep clean in hall and laundry is very flithy

laundry out of order

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

problem on wifi

no real complaints the only thing was the internet connection was not that good without the hotel wifi

free wifi was slow. 2021 and still have to pay for faster wifi?

no breakfast, poor wifi, poor service

difficulty signing in to wifi

and the pool is heated

so the fitness center was closed and the pool was closed-no biggie

occasionally kids running in the halls

clean and friendly. swimming pool

pool was out of order but they are in the process of fixing it, so it should be up and running in

the breakfast options are amazing! the pool next to the courtyard was great!

the gym was small but perfectly adequate, we didn t use the pool in the end

i did not have access to the pool or gym or lobby

our kids loved the pool they didn't want to leave

came back to book a few more days and second stay was room overlooking the pool and next to the gym

everything was great again, especially the amazing free breakfast

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

breakfast area too small ...crowded into small semi circle

pool is outside only but clean and nice

good free wifi

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

check out at noon, included an airport shuttle and free wifi.

only think that i was disappointed in was there was no free wifi for leisure guests

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

breakfast

great hotel .. wonderful breakfast

were able to check in 3 hours early without an early check in fee

very clean, comfortable, nice breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

connecting to the wifi sometimes is hard.

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

staff didn t tell us wifi wasn t free unless we join hilton honor

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

be careful; you may need to pay for wifi.

nice facilities - laundry room, gym

the laundry machines were free, the grounds looked well maintained

nice facilities - laundry room, gym

very beautiful kitchen and bedroom

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

great breakfast, comfortable, clean , and good price

would be better if the breakfast area would be larger

early check in

cleanliness good breakfast renovated rooms

great service .early check in..great room. value for money

not find laundry??

laundry facilities worked fine

laundry room was too far away and a little bit dirty with older machines

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

room was conformable, clean, and spacious. loved the shower and the full kitchen

friendly staff, great breakfast and the swimming pool.

bed, great breakfast included, centrally located/close to many amenities and the highway

suite as the bedroom could be closed off; the walk in shower, large kitchen area with an area where we could play cards

had a suite so i cooked breafast in my kitchen

quiet, decent breakfast

breakfast was really good considering dealing with covid restrictions

place, with the refreshments and evening bar just next to the reception

go there super early at first the front desk girl was going to charge me the extra fee for early check in, i

staff was so great! good breakfast and shuttlebus very convinient

free breakfast, free wifi an proximty to top golf

pool and hot tub very clean

also the pool was very warm & the elevators definitely freaked us out

very nice rooms, liked having a kitchen

the swimming pool could have been a bit warmer to make it comfortable.

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

really liked the size of the room, amenities

wifi was quick and easy to access

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

twitch and youtube music is not working via the free wifi provided

very clean, comfortable bed. breakfast was great.

the pool and fitness room were shut down and my children wanted to get in the pool.

loved tha pool beds felt great

fitness center was 24 hours

kitchen fridge not cold and light not working

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

the spa tub unfortunately was dirty

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

never gotten in the pool for no other reason than just not staying long enough

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

no real breakfast!

the breakfast was awesome

the breakfast was done very well for covid

room was very clean and big. great shower area. good breakfast.

cleanliness and breakfast