the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

parking

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

also there was no lighting in the parking lot nor at the front entrance at night

on site bar and restaurant.

the room was very spacious which is a plus when you have little kids.

kids loved the pool

we ate dinner at the bar one night and it was very good

the staff also very efficiently solved a food service issue for sunday breakfast

the two hotels- sleep inn and mainstay is awkward, so we use the exterior exits to go to the breakfast area which is located on the sleep inn side of the facility

the kitchenette area is about two feet from the bed

location/kitchen/breakfast

breakfast was hot and delicious

exercise room: the gym has a good set of dumbbells, but only one stationary bike

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

good breakfast and wifi

very clean! comfortable bed! best breakfast ever. polite front desk.

everything, breakfast always good , room was nice and comfy

room had working kitchen full size fridge etc

kitchen items were not in the room

i liked the fact they included a utensil set for the kitchen

the next morning the maid said laundry wasn't done to give extra

bed looked comfy enough, kitchen was as expected

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

couldn't hook up the game system to the wifi

never did get the wifi to work

the wifi is confusing and a bit slow.

the wifi was not working when we were there.

on-site restaurant is bar louie which is very nice and open late

or 2am)

the breakfast in a paper bag is kind of cheesy but because of the covid junk

to find, close to shopping destinations, free on-site parking, clean rooms and public areas, free wi-fi, indoor pool, good restaurant and bar, helpful

there wasn t a hot tub. the pool was nice, but got crowded very quickly

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

i like that there was a full kitchen comfortable beds and space for everyone to be comfortable

we felt like royalty! the kitchen was nice.

did not attend the breakfast.

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

great kitchen and laundry.

the kitchen!

it had a small kitchen in the room with stove, microwave and refrigerator.

laundry

breakfast was not conducive to gluten and dairy free diets.

staff,the location, free wifi, free good breakfast, free breakfast

wifi requires reconnection process with typing password after each return to the hotel or

excellent value for money. super clean, comfortable. decent breakfast and great wifi

od breakfast), free parking, free coffee all day,

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

the gym

the one laundry washer was not working

breakfast is fabulous

breakfast was delicious beds n pillows so comfortable

pool still wasn’t fixed the gym steel locked up

location was excellent. bed was comfortable. great view out of window. grateful for free wifi.

ndows and walls/ceilings)

wifi; thin walls

ise from next door); cable tv service updates caused channel interruptions

everything was very nice, the rooms, wifi, lobby. thank you!

the bar was also short staffed, i waited over 45 mins

nice size rooms. good gym and pool area. staff very friendly and accommodating

we stayed three night and they didn t provide room service and the ran out of towels

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the front desk staff amazing the room service amazing every thing was amazing!!!!

the wifi was decent and allowed me to do remote work

shuttle is limited and wasteful

shuttle from the airport would be great

the room service food was excellent!

gym -horrible

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

the spa was so relaxing, the pool was such a nice scenery.

excellent gym we really enjoyed our stay

the pool and spa facility were great and a pleasant surprise

the spa was

1. the employees. 2. the salt water pool and gym.

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

swimming pool, the view, clean room

i liked how they have a restaurant, bar and gym inside

i would have liked a swimming pool

i wish there was a pool but everything is great

breakfast is out-of-this

i like the pool the best

very comfortable beds, nice decor, full breakfast

loved the size of the room, having a full kitchen was great with kids

that it has a kitchen with all the appliances and bed was very comfortable

loved the size of the room, having a full kitchen was great with kids

i like the pool and spa for me and my kids

the room kitchen was nice. i liked it for sure.

this is based on facility condition, peaceful rest and breakfast food options

kudos and thanks for having laundry on site

pool was nice

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

would have loved to swim again in the morning but the pool didn't open until 10 & check out was at 11

the breakfast times and the cleanleness of the hotel

i love it no complaints breakfast was really good the room was nice and had a full kitchen

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

location, breakfast, room layout, maid service, fitness center

couldn't get tv or wifi to work

room to breakfast to wifi, it was all terrible

said no food can be brought back to room, the wifi didnt work, a smoke alarm kept beeping for low battery, the lobby was closed for construction,

wifi a bit slow in room

cable and wifi was down a day and a half

the pool was great and bigger than i thought it would be

breakfast was tasty and you had many types

great to have full kitchen with teens and tweens a full fridge and microwave was key

great layout and has a full size kitchen area

nice bar downstairs with some food being served also

onsite bar and dining was closed due to covid.

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the atmosphere was nice. the kids liked the pool and the gym

cleanliness. room comfort. indoor pool. restaurant.

pool and hot tub water are checked daily and pool area is always clean

clean room, pool and workout area

hotel with gym and outdoor pool (seasonal)

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

pool was good

the pool, there's no privacy.

breakfast was supreme very clean area and an attendant to help you with your options i believe her

including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

breakfast was okay.

the amenities were great, especially the breakfast and the pool

was continental breakfast every morning between 6a-9a

breakfast on site

to go breakfast

a hot breakfast would put the establishment over the top!

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

additionally, your website advertises a gym, which was not functional or open while we were staying

i liked the location and the gym area.

clean property and rooms, bar and restaurant on site.

close to slot of things. the bar tender was great and we had fun.

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

wifi worked well, the bed was comfortable and the air conditioning worked

strong wifi

huge number of unruly kids in halls and public areas

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

the kids loved the pool and weight room

listed amenities i thought this had a bigger kitchenette

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

nice location big hotel had a pool ok wifi

the wifi is good

the wifi connection

the sofa bed was very uncomfortable, and we could not use the wifi

free wifi in my room and everywhere in the building!

would have like breakfast. wifi didn't work in the room.

terrible wifi

clothing iron was a little leaky. wifi networks were not available for some reason that night.

problem connecting wifi not easy to exit parking lot turning left

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

hotel offers free breakfast in the morning and there was only coffee and tea available

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

no breakfast, even though it said was included. there was no breakfast offered

limited breakfast choices

breakfast wasn't so grand with a lot of variety

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

also, it is good idea to include a toaster in the kitchen

need more kitchen dishes utensils. very limited

room with a kitchen including a full size fridge, electric range, and microwave

i like the full kitchen and ample space in the room.

the room was clean, and the beds were very comfortable and the breakfast was good.

we use the shuttle service to the airport, the driver was awesome

great breakfast

pool area was to cold and not enough towels

there weren't any towels in the pool area, so we grabbed a couple from the gym

the wifi get dropping out, you would have to reconnect multiple times a day.

wifi service was terrible, you had to keep logging on to it

wifi was poor and restricted

wifi was not working

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

kids liked swimming in the pool

nice sized pool and rooms

very clean, comfortable bed. breakfast was great.

the connecting doors opened right up to the kitchenette, so you could not use it while those doors were open

the only thing that was disappointing is the pool broke right before we got there

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

the pool could have had a whirlpool spa for us older people

the service in the bar was almost non-existent

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

gym was messy and lack of towels in one of the days i used it

the pool could have had a whirlpool spa for us older people

peloton bike and other great gym facilities

clean, comfortable, friendly staff fabulous gym!!

children were upset the pool was closed

the breakfast was done very well for covid

the pool is way too small and there is no hot tub!

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

airport shuttle. nice driver

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

location and gym

we used the gym and pool and were happy with both

breakfast wasn’t complementary

there was no continental breakfast

pool area

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious bill

breakfast muffins were hidden behind the desk when i checked out

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

1st rime guest. was impressed with the kitchenette

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

the breakfast could use more variety such as pastries and bagels.

breakfast so bad

the breakfast needs more than just carbs.

no pool

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

wish the breakfast had at least some protein like hard boiled eggs

parking is great and allowed us late check out

the swimming pool water it's cold!!

great price, very nice breakfast, pool and gym, and helpful staff

everything was perfect!! but the cold water in the swimming pool.

pool temp could've been much warmer as the cleanliness of the pool room could have been

i walked at the track at the park and even ate my breakfast out there one morning

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to bus station and other commodities such as laundry washing, diners etc

he gave us a late check out so we could sleep

close to restaurants, allowed for late check out

close to the airport. great value. clean. nice stuff. laundry on site.

cookies in the lobby, the late check out time and long breakfast hours

the room was a nice king room, breakfast was pretty good and quiet

the breakfast and your gym.

complimentary breakfast was very good with many options

comfortable and big beds gym

breakfast is good for me. fitness room open 24 hours and good enough.

good breakfast bar

breakfast could have been better but it was okay

we expected they would have a pool, but they didn't. sad kids.

no pool. the halls had an antiseptic smell.

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

no pool or laundry

laundry machines are not clean

keep clean in hall and laundry is very flithy

the pool is nice and warm, the rooms are clean and a comfy size and the pillows and bed are perfect,

we weren't able to eat breakfast coz they require mask

pool closed and the light switch in the room 31 wasn’t working properly

had jacuzzi suite was super clean room was huge price was awesome only bad thing was pool was out of service but that’s ok

the free breakfast didn’t have any meat or eggs

difficulty signing in to wifi

no real complaints the only thing was the internet connection was not that good without the hotel wifi

free wifi was slow. 2021 and still have to pay for faster wifi?

no breakfast, poor wifi, poor service

problem on wifi

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry equipment

times we went to breakfast there was no coffee or hot water

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a lot of kids in the hotel and the 2nd

breakfast above average, service excellent

the pool area was nice and clean and very

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

pool is nice and the rooms are great

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

great location! clean , friendly and a good restuarant and bar -pool

there was an indoor pool and hot tub, but didn't have a chance to use it

breakfast was awesome

clean facilities, breakfast included & huge bathrooms

it also offered an airport shuttle and free parking

shuttle to airport and full hot breakfast

great staff. clean room. nice breakfast.

the pool and gym are in a hallway with hotel rooms

you can't get room service to clean the room if you are staying for a few days due to covid

has indoor pool and fitness room but did not use

i could not walk to a restaurant and called in room service.

the gym was small but perfectly adequate, we didn t use the pool in the end

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

the complimentary breakfast was amazing

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

pool is outside only but clean and nice

breakfast was included, and free laundry on site

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

wifi is stable. but you always have to login again.

my kids really enjoyed the big pool

laundry facilities worked fine

laundry room was too far away and a little bit dirty with older machines

great service .early check in..great room. value for money

not find laundry??

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

no password for wifi

my computer could not get on the wifi --probably an issue in my firewall

wifi was not working when i check-in, and there's no it to help as it was sunday night

slow wifi and very loud air conditioning

wifi was spotty, other than that everything was good

free wifi, free breakfast and free parking were huge appeals

timely shuttle bus and rich breakfast, hi-speed wifi

wifi

wifi worked well

very good wifi,

nimal), wifi, airport shuttle 20 mins. from terminal. price.

wifi for a 1/4 of an hour

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

wifi was extremely slow and unreliable

air conditioning and wifi both worked worked well

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

decent gym available 24 hours

the compimentary laundry as well and the gym

the small kitchenette and desk aspect

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

the kitchen part of the room is the best

good amenities- self-serve cafe, free laundry, workout room

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

nice looks and room have a kitchen.

rooms are spacious and clean, amazing beds good wifi ok tv restaurant is very good

good free wifi

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

very clean, spacious, had an indoor pool, fast wifi and free parking

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

the breakfast had little to offer for those eating a plant based diet.

breakfast and nightly reception

i enjoyed the kitchen, supplies and all

friendly staff, great breakfast and the swimming pool.

wasn’t aware that the pool area was closed and had booked 2nights and the kids couldn’t go swimming

free breakfast, free wifi an proximty to top golf

idge, microwave, dishes and silverware)

also the pool was very warm & the elevators definitely freaked us out

room was big and had a full kitchen

disappointed that the pool was closed

they could no provide a shuttle driver or get me a cab

staff were very friendly, the machines in the gym were all well kept up and worked, and the breakfast was good

having guest laundry and a snack bar was convenient

the very clean rooms and the warm pool

very nice hotel with great gym and wonderful breakfast

the kitchen having an oven

breakfast and staff

content of the breakfast was fine, but very messy

room was clean ,comfortable, kitchenette was perfect

birthday party with kitchen facility

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

early check in

kind staff, clean hotel, and excellent breakfast

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

shuttle ran too late to catch our flight so we had to rent a car

room was clean, beds were comfortable and the pool was nice and large

the fitness room was perfect!

the pool needs to be heated

indoor swimming pool, restaurant and rooms!

the scenery the bar the pool table everything

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

many kids on premises

family friendly hotel with activities for kids in mind

love the bar area, love that the lobby is a hangout spot!