pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

bar does not open until 5 & check in at 3

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool table, jenga, cozy couches, tables to sit at

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

staff was super friendly. loved that it had a bar / food available till midnight.

the pool was closed was a bummer for the kids. but the stay was still great for them.

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

swimming pool was clean and great for kids

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

wifi did not work well

we didn't use much of the facilities, or even utilize the free wifi, we just wanted somewhere to sleep, but they somehow made it very unpleasant to sleep here

wifi was coming up with vpn or international

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

wifi in room was really poor, cannot connect at all.

free parking and internet wifi connection, very safe place to stay

parking, check-in and wifi access were a breeze

wifi was horrible

the pool and the hot breakfast were both great

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

one bedroom with the living room/kitchenette was perfect

was perfect with the kids

great breakfast, home made waffles every morning

good free breakfast and the pool seems a hit with kids

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

good free breakfast and the pool seems a hit with kids

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

great breakfast! nice pool and great location

there is no hot tub and the pool is a little small and the water was a little cold.

a returning customer. love the breakfast and staff is always friendly

nice interior design nice gym very good location

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

i also loved the pool area my kids had a lot of fun and we'll definitely be back

my kids love the pool the rooms made it feel like we was at home love it

the rooms also have a kitchen with a refrigerator, microwave, dishwasher, toaster, and coffee maker – plus you can

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

24 hrs hot water, coffee and tea available, gym and washing machine avaible too

breakfast is great, close to the airport, well maintained and friendly.

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

overall was a great experience and my kids enjoyed their

it was my second time staying and my kids first

breakfast could have been better

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

and room set up with kitchenet were perfect for my needs

it was an extended stay so the kitchen facilities were great.

it has an indoor pool and breakfast included.

it had a small pool and no jacuzzi

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i did not use it but the pool looked tiny.

it’s good to have a gym and swimming pool although i wasn’t able to use them

breakfast was solid, self service laundry.

rooms clean, staff excellent and breakfast buffet was great

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

biscuits & gravy at breakfast

good breakfast, friendly staff, great location!

it’s was very clean the breakfast was great

business center, fitness room, free breakfast

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

the fitness centre was a nice perk to have in the hotel on the facilities list

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

breakfast because bar and kitchen closed die to covid

loud kids running down the hallway after 9pm

no microwave in rooms,no bar or restaurant in hotel.

no shuttle service as advertised

the facilities like laundry, gym were good

great kitchen!

24 hour fitness room and laundry room are close to each other

well equipped kitchen, light & airy bathroom

laundry facilities were difficult to use and partially out of order

free breakfast, convenience to woodfield mall

breakfast was good, very convenience and easy location for my visit purpose

highly recommended. clean, good breakfast

i was offered a late check out

staff was very friendly and they still serve free breakfast

very helpfull staff and allowed us an early check in

no hot tub with the pool.

easy access to room and pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

the hotel bar wasn't open on sunday night

it was very clean and updated. the breakfast was very good.

our 2 kids loved the fact that we were treated special with a bottle of water

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready for the wedding we were travelling in for and they were able to get us

rooms were available for early check in

property accommodated our early check in prior to the beer festival we attended

very clean quiet breakfast and a bar.

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

couldn't eat a hot breakfast even though they had the pre package

there wasn't much parking.

i didn't make breakfast but the location was great!

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

clean. had a pool and gym.

the breakfast and the pool

the location and pool with bbq and basketball court

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

the layout was awesome, bed very comfortable. i loved the kitchen.

its like a little apartment complex with pool and basketball court

only microwave available is at their snack bar area, near the pool

pool was warm, fitness center was clean

only microwave available is at their snack bar area, near the pool

the pool was good for kids

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

i called the front desk 3 times about a wifi issue and no one answered

in the evening bad quality of wifi

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

pool open early and close late, free wifi, free breakfast.

clean room, free wifi, fridge in room.

the breakfast was great and loved the pool...

the location and staff were great, laundry and basketball court also a plus.

breakfast was nice,they have a laundry area coin operated for long stays

couple more cooking pots in the kitchen would have made things a little easier, but was not a major hindrance

breakfast selection was not the greatest.

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

enjoyed all the cold breakfast food: cereal and other foodstuffs

comfortable room, free breakfast. good value for money.

the hotel was very clean, the staff nice very nice and the breakfast very good !

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

nice gym with two very versatile machines which substitute free weights

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room and vending machines on premises but there’s hours of operation

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

the free breakfast

the side door didn't open with a key card. the gym equipment should be more updated.

breakfast was so huge and good

breakfast was excellent with lots of options

breakfast was very good and room was very clean.

the wifi is poor the cable channels is poor the tvs need to be updated

couldn't use the wifi

free wifi was slow

the hallways are a bit dated, and the wifi was spotty

wifi was also much faster than expected

little more choice for breakfast.

breakfast was good, cleanest hotel i've been at in a while

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

thank you for having working ev chargers! we’ll always stay here because of those!

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

the kitchen was nice close to work

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

the continental breakfast was pretty meager.

maybe a sign saying that you can get change for laundry in pop machine

loved cocktail hour and breakfast was

the bed was king size and it smelled like fresh laundry

spa bath and the bathroom sparkling clean and the room size it's great

pool was a little small but did the job

the breakfast and guest was amazing

my kids can’t even use their ipads

fitness centre was well enough equipped

breakfast was fine

the bar was not open

there was a karaoke bar right around the corner that was a ton of fun!

the kitchenette and the comfy recliner.

breakfast isn't breakfast

was no on the go breakfast at least and there was no disposable utensils and napkins left in the kitchen at least the toilet didn’t flush correctly all the time and there was this brown

was slightly lacking, but since the hotel was designed for longer stays and the room had a kitchen it makes sense

kitchen was great, size of room was great

early check in was possible

great stay and great breakfast. great staff as well

breakfast was the same as any other hotel that's reasonable priced

breakfast was decent

the price, the free parking, the great breakfast, the clean room

our last major complaint is the wifi

such as breakfast hours, wifi info, check-out time, etc

very good breakfast. clean, nice pool area, wifi worked well.

the wifi signal is poor. the location is far from the down town

breakfast was good

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

the free beer and appetisers, the pool was small but lovely and warm

loved the heated pool

there were wild bunnies right outside the pool area. 10/10

the staff were very accommodating. my 2 year old loved the pool.

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

how clean it was and the pool

great breakfast

i did not like a long haul way. took some time to get to our room with little kids.

our favorite feature was the pool

me and my kids like the room and the pool

great breakfast, with many options

the kids liked the pool alot

very lovely, big rooms , comfy beds and nice little breakfast buffet

loved the fact that each guest gets their own pool time

the pool area temp was humid. towels were not available at the pool.

free breakfast,wifi and parking

but you have a kitchen space, you're free to hit wallmart

the kitchen with real plates, pots and pans when needed

the breakfast could be better than that but with this price i think is fair.

absolutely nothing in kitchen area carpet in halls seemed old.

not be advertised as a casino hotel

restaurant and bar nice

it also features a small gym, and breakfast is available on-site

no guest laundry room

and the weekend breakfast at the hotel bar was delicious

very friendly staff, super clean facilities. solid breakfast!

we did not use the breakfast option

always pleasant great verietyof breakfast!

she even got me a bagel and another snack from the kitchen when i missed the breakfast

always clean, great breakfast and great staff

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

the fitness center is small with just three machines and no weights or stretching area, but i

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

i did not like the pool area right in the front of the hotel.

equal quality competitors have better breakfast options and fitness equipment

the breakfast could have been changed on daily basis, for 5 days i was having same stuff

liked gym

the pool was over crowded with kids and appeared like it was the source of their baths

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

the pool water temperature was way too

the bus shuttle from the airport did not arrive at the reported time

the fitness room was perfect!

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

indoor swimming pool, restaurant and rooms!

the pool

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

furniture late at night and then it started early in the morning--i think it may be from the laundry area and the moving of carts, etc

love the hotel love the price love that there's no pet fees

wouldn't be comfortable taking kids there

) the pool is nice and clean but very small

my husband enjoyed the fitness room

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the man that was tending the bar in the evening was very unprofessional; he was so

room have everything that need for long staying. good free wifi. good breakfast. nice location.

the breakfast was very fresh

i smelled the breakfast but didn't see it nor did anyone offer lol

breakfast choice awesome.. pleasant workers.

pokeman gyms and nice place to stay

great room and pool

sparkling pool, well decorated,

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

nice breakfast and bar area

a late check out which we're grateful for

breakfast did not come with my booking

wanted more protein options for breakfast

pool and gym

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out

i enjoyed the free breakfast, and the gym.

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

not the typical continental breakfast from years ago and maybe from a cut rate establishment

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

breakfast just ok. juice all watered down.

pool was dirty the morning after

liked having all the kitchen necessities so that i only have to bring the food

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

good location, close to offices and gym.

breakfast started at same time we needed to be somewhere else so we went down earlier

good american breakfast. good enough to start a day.

loved the kitchenette

stocked kitchen with cooking supplies

there is a gym and laundry room available to guests, which is nice

kitchen in my room is very convenient as a traveling essential worker on contract away from home

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to pack some food or if you’re craving a

pool was warm and clean

the pool was at the correct temperature and very clean

breakfast was very nice and offered a great variety

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

fact that the pool was too cold to use

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

the swimming was cold could have been warmer, plus ac was on in pool area,

gym

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

wifi was on the slow side

wifi only

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

the wifi is super weak

i like the free parking , great wifi, access to pool during the stay.

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

wifi is stable. but you always have to login again.

didn t have a lot to choose from when he came to room service and food

it had a kitchen included which seems very rare in any room i’ve ever been in

no cups for water, utensils or anything else that could be used in the kitchen.

was not expecting a kitchen

large, comfortable room with a small kitchen.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the pool and hot tub

like the bed and room, they allowed me early check in

the pool was little cold and a bit dirty.

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

shuttle

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

easy airport shuttle, friendly staff

only small downside was that the pool was temporarily out of service, which was a bit disappointing

shuttle works until 5pm only

accommodated our request for late check

breakfast was great. pool and fitness area clean location was great

everything! including the food for breakfast!

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

close to my destination. nice pool and gym.

clean. lobby bar was nice.

comfortable bed, quiet, good breakfast, easy airport shuttle

convenient location with dining options nearby and an airport shuttle.

had to leave too early to try breakfast

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

very clean, comfortable, nice breakfast

were able to check in 3 hours early without an early check in fee

breakfast shower

friendly staff and free hot breakfast!!

breakfast was perfect.

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

close to restaurants and casino

the pool hours

the room was modern and clean. my kids loved breakfast. would definitely stay again.

gym available, onsite parking

the pool was amazing and a great way to relax

both breakfast and bar not open at time of my visit

the safety bar in the shower wasn’t secured to the wall

rooms on the first floor lack of sun light. cold pool. tiny fitness room

staff, pool, room setup

very clean, staff helpful, shuttle easily accessible!

the breakfast particularly the egg and sausage never had we had eggs this bad

cleanliness...breakfast...shuttle service

it has a gym and an access to pool

definitely worth the price for free breakfast & airport shuttle

there used to be a guest laundry but it was no longer functional

gym needs to be amped up, but it’s okay.

the breakfast bar was great also

free breakfast and wonderful front desk staff. also free laundry machines!!

breakfast with sausage and eggs

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

free shuttle to airport, use of gym, excellent wifi, huge room

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

breakfast is excellent in quality and variety

great location and shuttle service. all of the staff were friendly and helpful

parking and shuttle service to the airport was perfect.

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast was excellent with real scrambled eggs and real sausage

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was great but wish it lasted longer....til 10 am not 9 am

fitness center

couldn't connect to the wifi

i also didn t like that they didn t have wifi in the room

wifi didn t work at all

bed, good size room, good wifi

the room was nice! comfortable bed airport shuttle functioning wifi

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

large hotel, great for kids

the pool and bottomless mimosas

the gym, swimming, free wifi and computers for printing out your boarding pass.

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

it is very close to the airport and has a free shuttle

good breakfast

the free shuttle to the airport 24/7

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

very friendly staff and kids loved the pool.

the pool and the room was very cold

good breakfast, nice pool and gym, pretty clean

didn’t have time to spend longer and use the pool

the beds where comfortable. the kids enjoyed the pool

connecting to the wifi sometimes is hard.

no free wifi we had to go down to loby everytime we need internet

staff didn t tell us wifi wasn t free unless we join hilton honor

no wifi in room. had to go to lobby

s 2017) that's like paying for hot water

breakfast had all the essentials and the room had everything i needed to work

wifi is good

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

rge desk, fast wifi, good a/c)

should have a whatsapp or wifi option to secure or request shuttle