the free breakfast, the laundry room, awesome

since there is a kitchen i guess no food service is necessary

kitchen in the suite was great

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

room was nice with small kitchen. affordable prices per staying.

well designed room, excellent, private, well maintained fitness/pool facilities.

great pool area with sauna and hot tub

the pool and hot tub

no outdoor seating. poor pool area.

the pool was little cold and a bit dirty.

pool was well cared for

pool closed at 8 but we were happy it was open at all!

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

great breakfast

breakfast great

the safety bar in the shower wasn’t secured to the wall

clean,comfort, bar in the lobby, friendly staff

the pool was amazing and a great way to relax

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

really good breakfast, the restaurant in the parking lot has wonderful food.

fitness center

breakfast was adequate but not the greatest

breakfast could offer a few more choices . the soap is kind of thin.

breakfast tasty. great location . very helpful staff!!

gym needs to be amped up, but it’s okay.

the breakfast was good in correlation with the charges

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

on sight vending and laundry

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

me and my family enjoyed the pool area, the spacious room, and the privacy.

breakfast is amazing.

the breakfast was great and the evening snack was a nice surprise.

even the kids agreed it wasn't very good

pool is a little small, although there were not many other swimmers

room was very nicely layed out, beatutiful lobby, nice staff, very decent free wifi, and it was a good place to relax

wifi

i could not connect with the wifi

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

stable wifi, fast enough for working and included in room-rate

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

great staff, great location, hot coffee and breakfast, quiet.

love the mini kitchen

great staff, hot coffee and breakfast,

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

on the second night kids were running around knocking on room doors until 2a

omelette bar and pool!

gym

pool area very clean

convenient, friendly staff, laundry facilities, gym, pool.

free onsite laundry is a huge bonus

pool and kitchenette

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

breakfast was the same every day, but not bad

need a little bit more towels when you’re staying for two days, and more breakfast

the name changed, but the signage did not. also, breakfast was

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast is

i had both kids so i appreciated the early check in as well

of inside the pool could have been a little better

extremely clean and great breakfast and staff

we had the pool to ourselves, kids had a blast

clean rooms. nice showers. great shades to darken the room. nice breakfast.

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

laundry facilities on site

breakfast was very good. room very nice and spacious.

the room was very clean and comfortable. the breakfast was great!

no breakfast buffet due to covid19

we did not use the breakfast option

cleanliness, hot breakfast and the price

always pleasant great verietyof breakfast!

the hotel was quiet, and breakfast had more options than expected

gym was totally out of service. none of the machines were working

liked gym

liked that the gym was open so i could use the treadmill

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

the kids could only swim for an hour because their eyes were burning so

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

advertising of working jaccuzi in pool area

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

the breakfast was not included

staff and very clean, liked the welcome packages and the decorations , the gym was also good

wifi only

i like the free parking , great wifi, access to pool during the stay.

no wifi signal in my room.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

wifi was on the slow side

very clean very friendly staff great breakfast great location highly recommend!

gym made me a little disappointed

the free breakfast

breakfast was so huge and good

i also enjoyed the very delicious and surplus breakfast that was served

comfortable room, free breakfast. good value for money.

breakfast

superb! clean, modern and amazing, delicious breakfast

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

free pakring. nice area for breakfast.

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

laundry room and vending machines on premises but there’s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

pool was warm, fitness center was clean

only microwave available is at their snack bar area, near the pool

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

property accommodated our early check in prior to the beer festival we attended

breakfast is just basic. not a lot of variety

the day that i arrive there was a party there so the pool was not available.

friendl staff eco in. super clean and great breakfast.

the rooms were clean good continental breakfast nice atmosphere for family or if you’re going solo can’t complain

pool could have been bigger

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

the breakfast had a large variety of different foods and the staff works hard to make sure all items

it was nice that they had free washers for your laundry

gym and laundry are

the room, breakfast, heated pool, and location.

the accessible kitchen with all the gadgets!

the staff were very accommodating. my 2 year old loved the pool.

there were wild bunnies right outside the pool area. 10/10

pool and jacuzzi also parking was very easy

pool is open

no shuttle to o'hare.

seems brand new. quiet wonderful breakfast and breakfast area

the breakfast was nice and the gym was small but accommodating

also close to the train kids loved the

relaxed, pet friendly, our kids loved the pool, staff was very helpful and friendly, the breakfasts were good

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the hallways are a bit dated, and the wifi was spotty

the wifi is poor the cable channels is poor the tvs need to be updated

wifi was also much faster than expected

couldn't use the wifi

free wifi was slow

quite, clean, breakfast was good, pool was nice

i enjoy the stay the full kitchen was amazing.

was great, clean rooms, nice gym, comfortable setting

two room set up. nicely stocked kitchen

nice gym & pool

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry worked w cleaning lady to clean room

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

getting onto wifi wasn't straightforward and the rooms are looking a bit dated.

the wifi was included in the price, however it kept disconnecting

00 for wifi

frustrated that there was a charge for wifi.

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

hotel has a bar and fire-pits, lap pool and everything is spotless

privacy with the barn style bathroom doors in the room

pool table, jenga, cozy couches, tables to sit at

early check in was possible

great stay and great breakfast. great staff as well

very convenient and the breakfast was delicious.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

have a mini fitness room, which is good enough for morning exercise

it also features a small gym, and breakfast is available on-site

no laundry .tv service is slow.

the food at the bar was good along with the drinks

lovely bar and facilities

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

no pet fee for our miniature dachshund

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was really nice and the hotel was close to lots of restaurants.

spa hose didn't work

breakfast

comfortable bed, quiet, good breakfast, easy airport shuttle

clean. lobby bar was nice.

decent gym and good location if you are looking to stay near the airport.

good continental breakfast'perfect for kick starting a day of flying

laundry

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to be provided

free wifi & kitchen

kitchen and free breakfast

i love the mini kitchen and the rooms are the perfect size.

the pool hours

very comfy and clean room! really nice gym. good breakfast and very friendly people

the room was modern and clean. my kids loved breakfast. would definitely stay again.

we enjoyed the pool and the fresh brewed coffee

i saw a family with young children coming out of the pool room who were very cold

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

we didn't use much of the facilities, or even utilize the free wifi, we just wanted somewhere to sleep, but they somehow made it very unpleasant to sleep here

good wifi

location was perfect for my events. wifi was a great connection.

wifi

no cups for water, utensils or anything else that could be used in the kitchen.

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

large, comfortable room with a small kitchen.

kitchen

was not expecting a kitchen

great spacious room with kitchen

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

comes with kitchen area

clean and comfortable room. shuttle to the airport.

easy airport shuttle, friendly staff

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

equipment in fitness room did not work

wished we had a chance to check out the pool and fitness center

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

location to o hare, breakfast included and free wifi

breakfast had all the essentials and the room had everything i needed to work

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

wifi

wifi is good

cut fruits in breakfast

i was not able to eat so i can not comment on the breakfast

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

breakfast had a nice selection of food

need to pay for everything example request for early check in need to pay $30

desk staff was super helpful and friendly to me and my kids

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

not a lot of variety with breakfast

we were able to have a late check out option at 2 pm, which was very helpful

the staff served breakfast, they had a bar and food service

lastly the wifi was horrible, if i m paying over one hundred dollars to stay somewhere i expect the wifi

wifi in room was really poor, cannot connect at all.

free parking and internet wifi connection, very safe place to stay

wifi was horrible, spotty, and slow

parking, check-in and wifi access were a breeze

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

i love the staff so friendly and just helpful and breakfast is a plus

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

breakfast

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

my kids enjoyed the pool and having kitchen in the room

great location, friendly staff, great breakfast .

pool clean

one bedroom with the living room/kitchenette was perfect

big room with kitchen. friendly staff. clean room.

good free breakfast and the pool seems a hit with kids

nice to have an indoor pool, though didn't use with all the kids

good free breakfast and the pool seems a hit with kids

everything is great! the breakfast is great !

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

breakfast could of been better

also one of the best breakfast services out there

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

the pool and the gym were clean and the towels at those facilites were clean and new

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

restaurant was excellent location and shuttle to airport was very convenient.breakfast was good.

great breakfast. convenient to airport. shuttle service. great staff.

great location, great staff, lovely breakfast, shuttle service, modern

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

it was so clean and they had a wonderful continental breakfast and swimming pool.

large hotel, great for kids

very comfortable for the family . has what u need . my kids loved the pool very warm water .

very near at the airport , free shuttle bus is reliable , staff are courteous

location free wifi free breakfast and free shuttle service

couldn't connect to the wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

wifi didn t work at all

clean rooms and lobby. breakfast was great.

the pool was warm

kids running around slamming the door

kids sleeping on the sofa didn’t get any duvet only blanket :(

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

pool area was so slippery that my kids each fell multiple times walking through

i love there happy personal and they help as much with my kids party

pool water was a little chilly

was great to kill tome with our kids since we were only there for a flight and weren’t there for very long

the shuttle to the hotel to the shuttle back to the airport was a great experience

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

fitness center

breakfast was excellent ! very clean hotel,

no hot tub, the weekend breakfast lady not friendly

missing stationary bike in the fitness room

breakfast is great, close to the airport, well maintained and friendly.

it was my second time staying and my kids first

needs some renovations, like the gym area is a bit small, the chairs at the dining need to be upgraded and the water in the pool

everything was fresh and restocked and the ladies took exceptional attention to my kids needs

the gym and business center were open

great breakfast! nice pool and great location

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool made my son and my skin red and very itchy.

breakfast

i had a pleasant talk with some of the morning breakfast staff

breakfast, room size, comfortable

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

the fitness centre was a nice perk to have in the hotel on the facilities list

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

fitness center

the staffs are friendly and the breakfast was good

breakfast, friendly staff, and nice layout

breakfast was good. beds were comfy. staff was very nice. amazing experience as always!

size of rooms, kitchenette

pool water cold.

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

free breakfast was more like free coffee and packaged muffins

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

helpful staff, very clean, full kitchen

that is the main con of this place, breakfast was not good, and that is why we made our own

pool was a little small and the breakfast was one entree instead of a buffet style

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the pool area was very cold. it cut our pool time drastically.

it has an indoor pool and breakfast included.

there is a restaurant and bar on site

the pool was a bit smaller than i expected.

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

kind of pricey for 3 stars hotel.small swimming pool,small gym.

the professionalism of the employees. also the breakfast and how clean everything was.

great breakfast. the afternoon social is an added bonus.

in the evening bad quality of wifi

i called the front desk 3 times about a wifi issue and no one answered

clean room, free wifi, fridge in room.

no pen or paper or wifi or microwave to heat up food

pool open early and close late, free wifi, free breakfast.

the restaurant and bar was closed.

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

shuttle to and from airport in 15 minutes and clean hotel

shuttle service

loved the convenience of the full kitchen in my room

breakfast is small according to what was expected since each room has its own kitchen

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry machine didn't work well

granola bar oatmeal and cereal in cups

that is really dangerous when you have kids and could risk them putting it in their mouth

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

don't provide shuttles to chicago ohare airport

the bar was closed and had to purchase our own stuff

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

, the pool was open with 1 hours block reservation spots

highly recommended. clean, good breakfast

pool was not open

the facilities like laundry, gym were good

kitchen was fully stocked,great

room, laundry room available, cleanness, friendly staff, morning free coffee

great kitchen!

love the kitchenette the furniture is excellent

wifi was spotty and slow.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

location, room, facilities, wifi, and bed we're all great.

staff, room size, wifi, dining monday thru wednesday, everything was perfect

location, room, bed and staff were excellent. free parking was also a good to have.

they even arranged an early check in for me

was different and they were very accommodating because i really wanted an adjoining room for our kids and they made it happen

pool closed time. to early.

breakfast was satisfactory and fresh' the crew was nice and the gym was great, would be happy to stay

small bar in den lobby that offers a good beer in the evenings from 5-11p

the floor on the swimming pool was a little aggressive.

my kids loved the pool and they room

also, lady that checked us in could have pointed out we would be next to the pool

clean, put together, clean pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the wifi was slow and if you wanted a premium connection you had to pay for it!

wifi was not so good, unstable sometimes

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

we couldn't get hooked up to the wifi

wifi is horrible

nice hotel, breakfast was good and employees were nice.

very clean rooms perfect breakfast

very clean quiet breakfast and a bar.

kitchen and bathroom nit touched

i didn't make breakfast but the location was great!