time you need to connect to wifi, its a bit of data entering and clicking, this could be simplified using

we also have really enjoyed the dinners at the restaurant, and the bar is really cozy for a drink or a cup of

the on-site parking is not very clear, but it is free.

no soap in the shower, and room service phone wasn't working

kids shouting outside the room up until 11

the room was clean and cosy and quiet and had a very comfortable bed and great wifi

parking on site

wifi is sucks and no worth money at all

wifi worked very well

clean, tidy, warm welcome by staff, parking on site, great location & comfortable.

car parking is a little toght

always a happy, friendly encounter at the bar for a drink or two as well (get a drink on the house, and 10%

friendly helpful staff, comfortable room complementary drink at the bar and free parking

had read on trip advisor that the wifi was excellent, this was not the case in my room, it was a bit slow but

bar at the front of hotel, bar staff friendly, billy served us and was polite

cabins are upstairs there s food in the bar right to canal

clean and just what we needed for an overnight before an early check in at the airport

free parking, free wifi , good restaurant, friendly staff. cosy cabin

wifi wasn't working on the day we were there

breakfast great late check out helpful for other family members

propety was clean decent size room n comfortable bed with water bottle n good speed wifi,

are a family of 4 adults and a kid

work desk available, hairdryer, free water and wifi access

really comfortable place near to the airport. room was clean and the wifi was great

everything was new, comfortable bed, good wifi and incredible shower

is 20, even though they had empty spaces, didn t use ev charge because that s steep as

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

the room is placed almost on top of the kitchen, and due to the building being old, whenever there was banging

the breakfast was nice with lot of varieties of juices and fruits and the kitchen staff were very kind and

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

had a single room that was probably converted from a kitchen room of some sort

in a back room close to an exit the doors keep banging all night and wasn't able to sleep, the laundry was right

my kids struggged to sleep on the beds

free parking right at your door step, rooms are spacious and staff are very helpful.

wifi worked well

i liked the location and wifi which was fast

because if my room was so bad, just imagine what the kitchen is like

i can't use kitchen that's the only thing i didn't like

also requested help about wifi and the person i spoke to wasn't pleasant at all in his response

wifi works well

the lack of room service etc is easily bypassed by deliveroo etc- but the staff make up for everything

don't pay for early check in it's a waste of money and you probably won't be able to

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden

bar was shut at 21

only downside was that there was a wedding on so it was quite loud at times & kids running around the dining

the wifi the room the area and the bed and shower it's just above basic but nice

value, clean, free wifi and good connection

nice size tv with most english channels vending machine late check out for

wifi, comfy bed, good sized room, excellent transport links, excellent value for money, will

wifi didn t work

the room was clean and the wifi was wonderful

room service man was friendly, helpful and chatty

great location when traveling with kids

staff were accommodating and did manage to find me a room and check in early for which they also waived the

only complaint was looking out to the gym and knowing that i could not use it because of the mandatory

it would be nice if there were more staff behind the bar and i was waiting quite a while before being

extremely helpful room service staff delivered the menu to my room, when i couldn t access the qr code

not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast

very friendly and helpful staff. free wifi

an early check in as we had been travelling for around 24 hours

i don t think it is clearly stated that the red and the conference center are attached

the restaurant was excellent and breakfast superb

we used the gym and pool

full of kids

did not allow early check in

busy bar area on site and busy pizza kitchen

the room service wasn t available as it usually is which was disappointing

sofa beds for 2 kids was very uncomfortable - laundry facilities were inadequate for the size of the property

reception and room service hardly picked up when called from the room

the kitchen facilities were really useful, the bed comfortable, and finding the hotel was easy

room service was fantastic and quick

ideal for our short overnight stay so that we could get to the airport for early check in

clean rooms and gym.

really yummy breakfast included

the gym and restaurant are not open due to the pandemic but meals can be taken away from the lounge

is excellent for heathrow, with a quick hoppa bus connection to the terminals, and the pool and gym facilities

the air conditioning was also top rate and the wifi was perfect for me to finish some work before our flight

was helpful at checkout with our bags as we had 3 big luggates and 2 golf bags and he helped us to move it to

modern and clean, very quiet, nice onsite facilities like a gym sauna and restaurant

the breakfast offered a good variety of choice and definitely set you up for the day

clean place and good wifi

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten

close to the airport. a park with playground for kids behind the hotel was also a plus

asked for an early check in and late check out due to flight changes and the hotel didn t charge us any extra

hotel close to the airport, staff were very helpful, parking was very easy, and the small gym was a great benefit

up on the bar terrace was amazing seeing the planes take off

their wifi connection is not great

was comfortable and quiet kids meals are very good and great value perfect for early morning flights from heathrow

location, great room service and easy to get to airport from there

clean space pod system to lhr early breakfast room service

staff clean room good facilities parking with cctv great location breakfast good, great

was easy to find, good parking and great communication - as i requested early check in

the wifi was terrible.

lovely building with really nice decor. great parking facilities which for me is a must

we didn't have breakfast which was included in the rate as the kitchen was closed

access to the gym and spa included in the price. was absolutely brilliant.

24/7 room service, i ordered at 1am after i arrived from a long flight and it was quick and delicious

the room was very comfortable and the breakfast was excellent with really friendly staff

a family room, it had a bar fridge which kids could curiously open and play with and charge to the

overal the hotel is extremely easy to find with a great bar and restaurant - breakfast is plentiful too

little american bar but nothing for kids to eat , and other restaurant was indian, great for me but had to order

some of the rooms look tired and dated. no swimming pool or gym

we found old crisps under the bed and a kids sticker on the draws both not ours,

the pool area has no shower

hotel was clean and a good gym room

can't imagine how it would have been for any parent trying to get their babies or kids up with everything else

the wifi was not working

slow dining room service. once it came the food was great.

iron, ironing board, kettle and coffees, water etc, 24 hour room service

were all professional, helpful and friendly had meal in bar area which was very enjoyable and not too expensive

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

availability of gym with some latest equipment but not so many was good enough for keeping our routine exercise

the sky bar does great food

available facilities including gym, reception and early check in (for a fee)

noisy restaurant. allowed kids to run around screaming.

given early check in without any extra cost

charge 10 pounds for early check in they are not in airport t5 must take the bus to go there it's not free

slightly noisy when lots of children were in , in the dining area and bar area

laundry needs for long stays

kids enjoyed the pasta that s all they would eat as it was mainly fish

nice clean renovated rooms and free wifi

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite

wifi is too slow/didnt work at all

the room had flies and noodles. no wifi connection

good service rooms are clean very big tvs in the room free wifi and much more for the price this is excellent

didnt have a breakfast, this was due to us having one booked at the airport

the restaurant and bar were closed for food and drink but room service was provided

quiet and comfortable. good wifi. good place for one night stop before flight

breakfast was absolutely scrumptious

near the airport early check in is possible staffs are accommodating cons: room was too small, had a hard time

we had room service and that was very good

room service, front desk and restaurant don't answer phone if busy at front desk or

everything you could want was available from a small menu, bar snacks and a local

the restaurant when i arrived (forgot to get her name) was so warm & welcoming when i ordered my room service

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

polite, professional and very friendly room size was terrific room service very

personal service at the reception an bar were exceptional

good experience needs some improvement in breakfast menu and its presentation style of markeet kitchen to make

room , breakfast , gym

the staff were so friendly and brilliant with the kids

wifi connection was really poor and cut always after a few minutes

good wifi ,netflix etc

shared toilet and bathroom / wifi did not work / room was very cold

free wifi, free breakfast and quite comfortable inside

staff talking rite wifi not working room also not cleen tolite making store i'm always going upstairs for bath

breakfast wasn t included in the price wifi wasn t great

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service

finally we had a scrumptious breakfast with a warm welcome from victor

the room was fab, the breakfast was fantastic and most enjoyable and plenty of choice

that it was really hard to get food or information; for example trying to get something for the kids to eat from

breakfast close to train station close to shops renovations stylish character and stylish building

breakfast was very good

bar with roaring fire, room was very clean and well equipped

very friendly staff . great bar and good food

very accommodating staff and the breakfast was very nice

couldn t connect to their wifi

location! perfect for getting to an early flight with little kids

accessing the wifi was difficult for iphone

walls were thin, could hear family with small kids in next room

location! perfect for getting to an early flight with little kids

the service ended and we all showered the happy couple with rose petals

the catering team went out of their way to provide a lovely meal at the last minute before the bar and restaurant

booked a taxi for us to take my wife and pet when it arrived refused to take pet,and this is supposed to be a

wifi not working

excellent location, ample on site parking and well maintained infrastructure.

free wifi reception excellent

frills but lovely people, clean linen, towels, hot shower, tv and free wi-fi and parking

cheap for loaction and parking available

free car parking

outside my door until late hours have to go through a sticky smelly pub to get to the rooms no wifi was too

maybe could add something like a kids area to play and a playstation fifa football corner

very cool vibe and games were great for the kids

modern and funky with games for the kids large and small, bar, lots different interesting seating areas and

we were weary from an overnight bus from scotland and were amazed to receive an early check in

free wifi

and bar not open

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor

the indian and bar next door location good

for parking 2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

are a family of 5 (2 adults and 3 young kids) so i requested to stay together in the junior suite which has 2

guest laundry facilities available. good bathroom amenities & shower.

excellent sky lounge bar on top floor and fantastic little gym on reception floor

staff very kindly allowed us an early check in since our allocated room was ready

scarred by a fire drill after seeking a late check out

location/ convenience after getting off flight late in the evening with 3 young kids.

we were offered an early check in for an extra 20 which we gladly accepted

lower floor can be a bit noisey . school kids stayed. so not really fault

rooms very modern and clean, very good value for money. bar in the hotel too

the only minor change if possible would be to introduce kids rate for breakfast as a £10 for my 7 yo was a

arrived earlier than the schedule and they offered me an early check in after a simple call

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

good facilities like bar, restaurant, gym and laundry room

only downside is that the gym is quite small, considering the size of the hotel, it could be a little bigger

wifi connection, nice evelyn & crabtree toiletries

were friendly, nice room and very quiet, firm beds, nice bar area, complementary massage and drink if you wanted

free wifi was provided throughout and considering how immediately

clean comfortable rooms, room service, convenient location

valentino at the bar was fantastic always friendly, attentive and made the evenings really enjoyable makes

everything especially the pizza in room service

staff, very helpful, lovely hotel, kids loved the pool

tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space

very clean, modern, great little gym friendly, helpful staff

this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out

downside, shame it didn t have its own bar instead of a little shop to buy your own or the bar in moxy

thing missing , they should include instructions in every room like how to use wifi, room heating

i did request more at the bar but they never came

uber pet friendly

well geared up for kids

early check in upon arrival pleasant staff

the best staff and the best breakfast. you actually cannot go wrong with a stay at the moxy.

as 2 adults with no kids we didn't know it would be thunderbird themed

the room service kept a towel in the shower while the shower was leaking resulting in a totally wet

the room service and cleaning comes every 2nd day (not every day)

free onsite secure parking was available along with free wifi for the duration of our stay

we were going to have a drink at the bar but if this is the standard of cleanliness, we just didn't want to

free wifi and great selection on the tv

it was a great place to stay, and we had a memorable vacation with our kids and grandkids

couldn t get a hold of room service or the front desk for a really long time

highly recommend the value for money and very quiet, spacous rooms and particularly the buffet breakfast, along

restaurant and bar are first class and the bed was very comfortable

meant to feature a gym but i noticed some equipments aren t working so i did not end up doing my gym routine

place had an unusual smell, a combination of wet laundry and incense(

my kids went wild seeing it because they knew it out of videogame or something in the internet

comfortable and the kids like the room and comfort of the bed

dinner in the destination bar was lovely plus breakfast in restaurant very good

clean, good food and kids friendly

wifi didn't work

that the bar is shut early but that s covid for you

they give you wifi password but wifi not accessible in living area

the location was good, there was plenty of parking and easy to park, the price was reasonable

we were also under the impression that there should have been wifi - there was even a poster in the communal

early check in. breakfast and dinner both very good.

one more thing: ask specifically for free wifi pass, as stated in your booking com reservation, as the internet

excellent gym and staff

would expect free wifi everywhere these days; it's actually charged for there

a spa or a massage facility would have been nice for tired travelers

very warm and welcoming bar and restaurant area

were upgraded to a nice large room with great bathroom a little noisy from the bar below , which we were told

nothing except lack of car parking spaces but that was all

location for function we were attending at nearby golf club (short uber ride away)

slow wifi

helpful staff and excellent wifi giving brilliant speeds

more parking signage on the way in would be useful

very good wifi and the big comfortable bed.

room was a good size friendly and helpful staff wifi ok

plenty of parking, quiet.

wifi signal was not very good

wifi was not that strong, sometimes intermittent, but passable

great parking facilities

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

shared facilities are excellent but bar and breakfast not open yet

free parking and wifi and very helpful staff, too, especially viv

would have been nice for the bar to be open, but it has no effect on the stay we had.

are only 11 parking spaces and no disabled parking bays

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

the best part is parking is free

one we booked for 2 adults and 2 children also did tell them about kids age

the gym needs to be better for weights training

clean, comfortable room and good breakfast

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a

requested for a late check out which booking

also set up for kids ud83dudd8d️ud83dudcdaud83cudf7fud83eudd64 breakfast was tasty and hot too

the room service not good chicken or pizza was dry, most times burnt

bar food and breakfast good

breakfast was an amazing selection and the kids were delighted to have pancakes

nice lounge with free food for kids which is really great

very accommodating for kids.

rooms were spacious and awesome, my daughter and i loved the pool and spa so a fab touch after a long delay in

location, on site parking, good food and bar, wifi good, large room with plenty of space with desk to work on,

had free wifi

nice breakfast, comfortable and clean room

the gym facilities are very good and clean

hotel is excellent, lovely spa & pool

so the surprise diminished when we entered the family room and there was a card and flower petals so we couldn

the pool was relaxing

had the bar breakfast menu. great value and delicious.

the beds were very uncomfortable, and no bar fridge.

and spacious rooms and good super fast wifi internet coverage

the free parking is fantastic

strong wifi, good size room, free parking.

spacious, clean , with parking and location was very convenient