good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

staff very underwhelming- except the barman who served us on saturday night gym should not be advertised as a gym - it s a room with cardio

parking at the lodge is for 2 cars only and some one had decided to

plenty of room. parking outside the lodge. good tv very comfortable bed.

the gym was really not great!

thirsty , mark

great location for work requirements, free parking and friendly staff

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

pub had a very inviting bar and garden and our evening meal was very tasty

parking area

room service and parking

friendly staff, eady parking, big room, great location amd super clean. amazing place.

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

was excellent from the time i arrived plenty of space for parking lovely back area around the patio and entrance to reception got checked in almost

what makes this hotel are the staff, the large parking, the great size of the rooms and especially the super comfy

very cosy room. friendly staff. nice bar area. great breakfast.

paying for parking.

more information about the hotel & meals in the room if you dont have wifi

sat down in the bar, we noticed for 30-45 minutes the tables was full

food for room service

tea, water etc.)

half the room services didn't actually work: light in bathroom outside, plus hot water :

clean rooms at a reasonable price. the wifi was excellent

rooms are very dated and tired. wifi did not work.

the porch and the easy access from motorway and free parking free internet really nice for a pit stop over

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

the dinner and breakfast were superb, and the wine matches sublime

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

breakfast was very nice too

wifi wasn't very good.

wifi in the whole place

good selection of wines and ales which were well kept by the bar team

lovely meals and bar area

great bar and restaurant with genuinely fantastic food

clean, comfortable, quiet, really friendly staff, good food and bar

large comfortable room, plenty of parking and good wifi

staff, gorgeous room, fantastic shower, lovely club house and i'm sure an excellent golf

the cleanness of the place free parking breakfast including in the price

friendly and helpful staff and a good breakfast

the bar area was very welcoming and the restaurant food was delicious

comfortable and good for gatwick nice meal in the evening good long term parking with payment to the

was all good the only complaint was trying to find the bar man when we wanted drinks but not a big

the staff were really helpful and the bar cozy

good choice at breakfast, but sadly the plates were cold, which meant the food went cold easily

the staff and the decor and amazing breakfast ! excellent aperol spritz at the bar too!

pool/

went early for breakfast and the staff were very good and breakfast excellent

up to its expectations, massage was good, but we were kept waiting with no apology, felt that the pool area was basic compared to other

pool was a bit small

very warm welcoming staff comfortable room , bar was lovely with a evening meal

spacious, comfortable and the free meals for kids was a real bonus. great value.

kids eating free was a really nice touch and all the food was lovely

breakfast too expensive

great service and the resturant had great food with free food for the kids

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

standard double room got a family room with twin beds & kids bed not so good for a romantic weekend

room service was not clear with info

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up

swimming pool full of kids

wifi worked well

loved the pool

small with two doubles squeezed in with barely any space between

the guest book encouraged us to do our own dishes but the kitchen was off limits so we just left our dishes on the trolley like everyone else

the pool was lovely and the garden was also beautiful

could be annoying is lack of network service due to the area and only wifi in the public areas

the hotel and bar staff

contrary to description, there is a carvery restaurant and the bar serves good also

50, absolutely brilliant, and the bar prices were really reasonable too

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

i was given early check in and really enjoyed breakfast

no room service

in airport terminal, allowed early check in

leeping through) breakfast, having arranged and paid for a late check

wifi

bar in the atrium serving food also

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean, comfortable and spacious

staff were amazing and gave us a late check out

staff were very accommodating and allowed for early check in which was much appreciated

service from reception,restuarant staff and bar staff was exemplary,no better place to stay night before flying out, would not stay anywhere

room

excellent wifi

room was very good, very clean and everything worked fine , apart from the wifi password didnt work but was not a problem to us , the bed was very comfortable and we didnt

should have been provided with wifi code at check in

everything was great except for wifi which was too weak therfore pretty useless

had a continental breakfast - toast, pastries, cereals, a selection of fruit, tea, coffee and juices available

completely made our stay with such a late check

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

my kids slept through it, but i could not

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

noisy neighbours with screaming kids

noisy neighbours with screaming kids

room was very clean had everything we needed, perfect for 2 adults and 2 kids

this allowed for a relaxed flight and our kids were not worn out and

was a great sports bar to watch the game and the room service was great

great breakfast

didn t have room service

they sorted us out with early check in after a long-haul flight and late check out the next day

breakfast corner small and food was a bit slow , otherwise perfect!

location and gym

location and the kids loved spending their

to get to the hotel in the early hours especially when travelling with kids

the room and comfortable bed. the vegan food was really good. the gym and the friendly staff.

staff super friendly and able to assist with the early check in

nice staff, good wifi, restaurant good, train and airport within walking distance. store nearby.

fi was not working for about an hour on arrival)

there are two adults and four kids so we needed two rooms

ud83eudd75 kids could not eat it

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on two hot

very cosy place. big room, nice beds for kids

free parking , free wifi and low prices. near to gatwick . clean sheets

beautiful surroundings, lovely room and the staff were amazing, especially the man who cooked our breakfast

tha breakfast was very good.

clean and late check out

great facilities including fridge, microwavez digital tv safe deposit box and free wifi

room was good, bed was comfortable and breakfast was good too!

gym staff comfortable

they have a very small gym area, treadmill/bike/a handful of weight which was a great touch

clean room, comfortable bed, clean bathroom, helpful staff, nice facilities in the room, fast wifi

gym on site, small but functional

we had our evening meal in the bar area, food and service were excellent

massive room, excellent price, good gym accessible 24/7 overall a great stay

the bar was fantastic

breakfast very good lots to choose from

the open space on the bar staff was very helpful

very clean room and good facilities and wifi.

only problem was there were 15 rooms and parking for 6/7 cars

reakfast food provided free) and cook other meals , laundry, free parking and good

location, very clean, good parking and the manager, joe, is excellent and can t do enough to ensure his guests have a

wifi wasn't consistent

there is a beautiful bar and restaurant on

friendly staff, bar dining specials, pool, late check out available

t0Y

had room service, and it wasn't great

staff were very accommodating due to our late arrival, we wish we had booked breakfast, we would highly recommend the hotel and we would stay again in the future

response of enquiry about wifi problem through whatsapp as told to do so by staff at check-in counter

we definitely had to wash dirty laundry the moment we checked in

breakfast was lovely, although each day i did have to explain i was a genius at booking

i had two rooms with all kitchen and laundry equipment

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

breakfast price

very comfortable, great breakfast, very modern and clean with great location

clean hotel ni ce bar bed was very comfy and bedding was so crisp and white

clean, staff was very helpful. nice location, bar inside, chilled vibe

bar tender azif

the wifi is strong to allow you to surf or continue working should you wish

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was good , with choice of fruit juice tea and coffee

whole experience from booking in to eating in the bar area and retiring to our rooms was excellent

it was a short walk downstairs to the restaurant for dinner and a lovely breakfast that was included in the price of the room

location a few seconds away from cophaull parking

the wifi was not readily available and we ended up giving up on trying to connect

i had a great meal and few drinks in the bar and wishes it was my local

apart from bar being shut

there's an ev charging point, too

limited car-parking nearby meant we had to park rather far along the street one

the wifi had a good signal for the internet

wifi available on all floors

wifi good

hot water, wifi, tv, heating, all ok

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi access, grand entrance and breakfast the next morning was delicious

arrived early and was allowed an early check in

huge area for parking and easy to find with directions

the area is quiet and there is free parking on site

the kitchen is huge and beautifully equipped

kids running up the corridor, people in the next room talking and going to the toilet

although it looked the same as previous was tired in areas, the shower did not work & the wifi was non existent unless i stood up & held my device up to the window but i believe these are

was lovely but could do with later served room service especially if using the hotel for an airport run etc

room was really nice, we booked one room for our group of 5

the rooms are very clean and comfortable with free wifi tea and coffee making facilities

d to fill in a form) so we didn't bother

parking is easy to find and is for people staying at the duke s head which is great

here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which can be difficult in

also the parking is quite secure

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

gym even though a advertised with one on booking

the room service information via the smart tv remote was too complex to use

clean, bar and friendly staff

e was training) was very good and helped us greatly by sorting a very early check in as we had arrived on the first flight from edinburgh so appreciated being able to

shame spa was out of order

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

location convenient for sandown park. relatively quiet location. decent bar meals if we wished.

great location, quiet, comfy, friendly staff, early check in.

the wifi didn t work - apparently there was a system problem with the supplier

lovely clean bar & restaurant with very good staff

were very welcoming and polite and the rooms were clean well decorated and comfortable we had room service and the food was amazing and brilliantly priced

staff polite and helpful, lovely building. and parking great no extra charge

breakfast was good and will definitely come back again

eakfast)

ever i have travelled to london, had problems with parking but not this time ,thanks to grand sapphire for private secure parking and my overall stay

lots of parking

for me with my stick) to the high street with shops and restaurants plus loads of on site parking including disabled parking

wifi worked really well in the room

lovely warm welcome, good size room with tv and free wifi, free parking

plenty of car parking spaces

fact that there is no wifi and i couldn t open my window for fresh air

excellent breakfast and really friendly staff

could not get wifi to work on my first night

easy to locate great parking excellent breakfast even though they were hindered in the kitchen by faulty

at breakfast, a lovely lady called mihaela took time to take us through the various options available

bottles of water but no water available and no explanation on how to get it and also the room service menu

a swimming pool or access to the facilities next door would have been great

as well as room service through the night

we thought we would go swimming instead but learn that there was no swimming pool either

liked everything but did wish there was a swimmming pool.

it had a great selection of food options for breakfast, lunch, and dinner, and everything felt well organized and welcoming

the restaurant and bar were quite noisy and clattery. bad acoustics i think but food was good

the restaurant and bar have good food and great atmosphere

great value will come back to play the round of golf as was just looking for a room this time round great facilities great

the first floor restaurant had lovely views over the golf course and the breakfast was excellent

nice room convenient restaurant and bar nice and quiet

of parking, good wifi, comfortable room

my room although close to reception

the night, the restaurant was fully booked, but we were given the bar menu

only negative i could have would be the wifi was a little spotty, but this had no real effect on my stay at all

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

were on a night out in the bar downstairs, so perfect location for our trip

the wifi did not work

wifi didn t work and staff were not interested in fixing it

pool and gym too

) to the exceptional breakfast my stay was first class

ample car parking, and, despite arriving quite late

really comfortable room and peaceful. the food in the bar was delicious and the staff are great.

restaurant was closed so only limited bar menu.