lack of wifi

arrived late evening and there is no restaurant, pub or room service available for a meal or snack

professional staff, excellent amenities, good parking facilities, friendly, lovely atmosphere.

the cleanness of the place free parking breakfast including in the price

breakfast was excellent quality and the service was quick and efficient in the clubhouse for both

could not get my tablet to connect to the wifi but i think it could have been a problem with my tablet

we were disappointed that we could no order room service

tea, water etc.)

place was ideally situated for where i needed to be. easy to find. lots of parking available.

location for airport travel clean and tidy plenty of parking and balcony for the room

the shared kitchen was well equipped and a nice extra that you could make your own breakfast with the supplied food

laundry and breakfast with communal kitchen

loved the concept of getting your own breakfast with small children was a lot easy to just get up and do it when we wanted

reakfast food provided free) and cook other meals , laundry, free parking and good

hosts welcome and hospitality, bedroom facilities, the breakfast options, everything to be fair

very poor wifi signal in 407.

i also used room service and it was quick and the food tasty

the wifi in our room was poor and kept dropping out.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

no restaurant, though the bar meals served in the lounge were good

spacious, good sized impressive kitchen with complete appliances, spotlessly clean, great location near high street and train

the kitchen facilities and cleaning supplies were all very practical and efficient

breakfast was lovely, although each day i did have to explain i was a genius at booking

was no netflix for kids to be entertained

decent, large kitchen with a bar, comfy bed an sofa/living room

which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good

open wifi, not good. a security liability for the guests

clean hotel ni ce bar bed was very comfy and bedding was so crisp and white

breakfast was readily available and the chef constantly checked and refilled supplies

wifi did work for my whole stay, i had to hotspot my laptop

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

there was free wifi but it was hopeless and dropped out continuously, so i had to resort to using my mobile

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

e below)

wifi was none existent! food was ok but a bit pricey

i stayed in the lodge and my only tiny niggle is that if the two parking spaces directly outside the lodge are taken, then guests need to use the additional parking

poor wifi

and so had to ask for more comfortable beds easy to park, didnt have to bother wtih tickets for parking

gym could have been better

excellent food and small gym and grounds

was a shame we were not told the bar was shut and so was the restaurant

the bar is very comfortable

wifi in the whole place

lovely meals and bar area

there was wifi available and a tea and coffee machine

parking was very convenient

could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't bother

staff were brilliant and room service food and breakfast were really good. thank you.

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

lovely bar area and good atmosphere

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

spacious family room, car parking available and great choice for breakfast.

great organised breakfast to start the day with great assist from the so friendly staff martina is a great example

location friendly staff great wifi parking quiet good breakfast air conditioning

eakfast)

good clean rooms and great bar area and restaurant great prices available aswell

room was clean breakfast was vey good

the bar staff are also very helpful

my husband and i felt comfortable in our room, and breakfast was excellent ud83dudc4dud83cudffd we'll come again

no breakfast

less you count an unattended field next to the parking lot and some unappealing paths along berry bushes)

the spa and the gym sauna and steam room were not working and that could have been made clear when we booked

had free use of the spa and gym facilities with the booking which were very modern and varied

we dined in the cloisters & the terrace as well as having room service frequently

we were allowed early check in and will return

spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked the

room service was excellent

the gym is adequate for a light work out which is always good

time,one of the staff named megan was very helpful, caring and respectful towards i and my kids

has fitness equipment, light therapy, a tray with fruit and smoothies, a welcome package with spa treatments, robes, slippers and lots more which usually comes only with 5 star hotels

the dinner and breakfast were superb, and the wine matches sublime

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

choice for breakfast

excellent location, reasonable price, great breakfast

the hotel lacks facilities like pool, spa which would have made this luxurious

single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water, the wall

he let us make late check out even though the hotel was very busy and fully booked

everything clean. got kitchen, tv and bath

space in the room and the kitchen facilities .

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

more information about the hotel & meals in the room if you dont have wifi

paying for parking.

uldn t get to a login screen) and the in-room info was lacking

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

only down side is parking which you need to book

no toilet roll the middle bar missing.

breakfast was basic but more than enough for me

the staff are very polite and friendly, especially the girl who works there at breakfast, she is the best

the overnight bar was always well-stocked

the bar ran out of many items, and a delivery never arrived

door fell off and the wifi router was above the bed and flashed blue not good in the

apart from bar being shut

i had a great meal and few drinks in the bar and wishes it was my local

there's an ev charging point, too

the swan was in an ideal location, however, for visiting relatives and parking was straightforward, just across the road

rooms clean and ready early for an early check in

from bar on friday night, we were on 2nd floor, but actually didn t disturb us too much, we still

the wifi didn t work in my room at all and at one point the water was shut off without giving me

service was dreadful, paid for early check in and the room wasn't ready, they wanted us to leave our bags with them even though

no room service, no house keeping

ad to the negatives

a practical desk with sockets and good wifi allowed me to continue with work easily during my stay

i requested early check in if possible which i was given :)

if you have a christmas party then make sure there are enough staff to cover the residents bar that is not involved so you don't have to wait for a long time to be served

spoke to the lovely manager, and she gave me 2 options one i could have a late check out or get 50% of stay

wifi is poor and i had to use my data for doing work

is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also mention manog serving us during breakfast location is good i

i also made use of the gym

we stayed in the hotel with 3 kids (11, 13 and 14) and 3

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

if there is free wifi , it could be better. and heating can be better.

the wifi was not really strong

wifi only 20 mins free

paid wifi

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

plenty of car parking spaces

the free wifi worked well

plenty of parking, helpful, cheerful staff, good mattress

easy to find with plenty of parking & very quiet,could you hear traffic

parking for guests

the wifi didn t work - apparently there was a system problem with the supplier

lovely clean bar & restaurant with very good staff

bed uncomfortable. wifi unattainable in the room

great location, quiet, comfy, friendly staff, early check in.

no wifi signal only available in the pub, only 1 coat hanger in wardrobe

price too much gym and laundry not open 24 hr nothing else

but as a light would prefer first floor rather than basement due to the location of the laundry room

kitchen, bathroom, free toiletries, free washing machine with powder, tumble dryers, great wifi loads of parking and clean as a whistle

everything needed, big smart tv, big table, comfortable bed and sofa, heating, regular cleaning, gym, 10 minute walk to the train station

staff reminded us that they were there to help and that there was a gym and laundry

great to find a hotel in such a good location with parking included

very good location with on site parking

room service only suggested uber/deliveroo

everything was clear about our room, where breakfast was, the bar and lounge area

though breakfast is available) and no room service

very handy to have the little kitchen in the room

of guests on my last night at the hotel that decided to wash and dry clothes by my room

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps) (-)did not get the email about self-checkin as we had been flying for 24 hours and could not access wifi at heathrow - came direct from the airport (+) wifi is excellent, as is the little office space if you need to work from your room (+)the room had all the necessary amenities within, including access to wifi (+)the wifi speed was excellent. (-)the wifi was not working and i didnt get any answer on my mails, had to call booking.com agency (+)the use of the wifi, kitchen, tv, own fridge (+)location was good for us. heating works. wifi works properly. (+)it was warm and very close to transport stations and shops. hot water 24/7 and string wifi (+)wifi, washing machine, fridge in room (-)did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did messaged the lady called pedro and asked

the kitchen) at 1am

next to it was a well-stocked kitchen that we were able to use and a garden

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

phone and wifi osignal non existent

wifi is really

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

the wifi in the room we were in was weak but that may be to do with room location.

location staff bar cleanliness

limited options for room service and food after a certain time.

lovely minibar selection and room service menu

and they had room service

friendly bar and dining area and excellent breakfast

wifi was unusable

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

i thought breakfast buffett was a bit poor expected more cereals for kids

didn't use the wifi. liked the coffee machine in the room,

it wasn t something they really had on their room service menu but they made sure i got them anyway

excellent parking facilities, great food and welcoming friendly staff

location with ample parking on site and very friendly and helpful staff

it even has a laundry on-site - but beware, it does not take new bps 1 coins

i stayed with my 2 kids and felt very safe

rooms are very cool even when it s 30 degrees outside and they have a reasonably priced mini bar at

very comfortable beds and good wifi, clean and well maintained

probably that it didn't have a bar but that was alright

having to give my personal details for the wifi

the hotel is amazing and pool is a nice addition to thr stay

we arrived late with 3 kids no room service or even crisps in

swimming pool delightfully warm

ice), and through to a voicemail, so i

the bar staff couldn t have been better and my room was just what i needed

easy access and parking

a bar and a hotel, nice atmosphere, kind people all around

bar and dining room downstairs

its great value and has free parking

the staff were incredibly accommodating from an early check in through to the evening close down

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

had requested an early check in and they were able to do that for me

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

breakfast too expensive

very warm welcoming staff comfortable room , bar was lovely with a evening meal

great breakfast and location. shuttle was easy to use.

we enquired about longstay parking as we do tend to stay overnight before flying

just wish i had known they did long term parking while im

super helpful staff and good choices for kids and adult in the restaurant

the restaurant was wonderful, and breakfast was delicious

the bar area was very welcoming and the restaurant food was delicious