the wifi in our room was poor and kept dropping out.

i also used room service and it was quick and the food tasty

very clean, lovely room, good parking and easily accessible, very pleasant hotel.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

food really nice, from bar menu

could not get my tablet to connect to the wifi but i think it could have been a problem with my tablet

room service, clean sheets, and towels

clean rooms at a reasonable price. the wifi was excellent

on my stay wifi was not working plus tv didnt switch on .

there is 24hr room service

bar staff very helpful

poor wifi

plenty of room. parking outside the lodge. good tv very comfortable bed.

plenty of parking, walkable to town

good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

no breakfast option poor wifi

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

tv was actually connected to wifi so could use netflix and youtube etc

wifi works well in all areas

everything was perfect ! the breakfast is amazing !!! love this place !

tter, only 1 juice)

the staff at the front desk are fantastic and the spa was exceptional - high-quality and services

there was a function on that meant the bar was very busy

we were allowed early check in and will return

clean, comfortable, quiet, really friendly staff, good food and bar

large comfortable room, plenty of parking and good wifi

staff, gorgeous room, fantastic shower, lovely club house and i'm sure an excellent golf

the cleanness of the place free parking breakfast including in the price

friendly and helpful staff and a good breakfast

kids eating free was a really nice touch and all the food was lovely

spacious, comfortable and the free meals for kids was a real bonus. great value.

kids ate free, the kitchen catered well for gluten free

more for small kids

services , polite staff, decent breakfast with various food

proximity to the airport. wifi was working.

instructions for wifi in book were not correct/did not work

we had a beautiful cottage with a bedroom, kitchen, lounge, dining area and 2 bathrooms

couldn't get wifi to

lol the pool the hot tub the whole atmosphere of the place

super helpful staff and good choices for kids and adult in the restaurant

staff were very friendly and accommodating and arranged an early check in for us

bad wifi and room looked a little bit tired.

room was amazing and lots of parking available

plenty of parking, beautifully refurbished rooms. warm, cosy and modern. perfect.

sat down in the bar, we noticed for 30-45 minutes the tables was full

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

beautiful rooms, bar open til late. staff incredibly friendly and accommodating.

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

lovely view through bar window

fantastic for families with kids and early morning flights

it's insanely busy - and loads of kids bunking off from school to go on hols nowhere near half-term

the gym

were allowed a late check out at no extra cost, also we asked for a room with a bath which we got

her name ), she was fantastic and made my stay extra special as it was a birthday present from my kids

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast, did a wine tour and it was great, did a walk the next morning

friendly staff, quiet, clean, good wifi.

the dinner and breakfast were superb, and the wine matches sublime

wifi did not work at all

wifi worked well and a bottle of water was waiting for us on arrival

wifi wasn't very good.

a teeny gripe regarding the wifi

wifi in the whole place

beautiful view of the church, cosy bar and excellent restaurant

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean, comfortable and spacious

the free shuttle train to south terminal is also just on the other side of this walkway

was most responsive to my many request including for an early check in

could do with better signage from shuttle. had to really look for entrance to hotel.

close to shuttle for south terminal and right on doorstep for north

free wifi too

nice big room. shower was great. room service perfect.

wifi for public going for drink or dinner, but you had to pay if you stayed the night

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

someone checking in at midnight room service was imperative and the option of not having that after a 9 hour flight was hugely

the kids were excited about it

noisy neighbours with screaming kids

this allowed for a relaxed flight and our kids were not worn out and

was a great sports bar to watch the game and the room service was great

asked for an early check in after a long over in hr flight

great breakfast

very clean and have nice breakfast. will visit again

lovely ambience. food and bar lovely. rooms very clean. stylish. pillows were the best !

they sorted us out with early check in after a long-haul flight and late check out the next day

early check in staff were nice

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

could of been free wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

that wifi and breakfast wasn t included...

my kids slept through it, but i could not

staff were absolutely amazing, they did their upmost to accommodate our early check in

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very surprised with how good it was for the price

completely made our stay with such a late check

) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about a bit

room

room was very good, very clean and everything worked fine , apart from the wifi password didnt work but was not a problem to us , the bed was very comfortable and we didnt

no real facilities needed a bit of extra shower cleaning lousy wifi

wifi signal

restaurant and gym were appreciated features during travel transitions

everything at this hotel was excellent: room, shower, wifi, quietness

wifi was weak in the rooms

we had breakfast & and evening meal from the restaurant & thoroughly enjoyed it

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

location, nice comfortable room with good wifi, asian restaurant next door, free parking in front of hotel

complained about our kids throwing a ball around in there huge backyard so not kids

the wifi / internet connection was not always working, but that could be outside the hotel's control

ud83eudd75 kids could not eat it

too expensive for what we got especially since 2 of the kids didn't eat anything thinking that

beautiful surroundings, lovely room and the staff were amazing, especially the man who cooked our breakfast

great facilities including fridge, microwavez digital tv safe deposit box and free wifi

i liked the tranquility but you do need to include breakfast in the price

good wifi, free parking, fridge and micro-wave in room, quiet location

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

only used room and bar which were fine

staff, good breakfast

excellent service, wifi ,parking and easy to find

easy and efficient wifi,

wifi not so good in the restaurant area and need to go outside sometimes to be able to pick up a

good stay. offered us a late check out. enjoyed the night.

breakfast was fabulous

air con, rubbish shower, woke early even though we had late check out, unclean lounge area, tiny room even though

gym location

great breakfast, clean room, restful night.

staff were very accommodating due to our late arrival, we wish we had booked breakfast, we would highly recommend the hotel and we would stay again in the future

the pool was great for the kids. the restaurant was nice. 2 for 1 cocktails was great!

everything the breakfast was tasty and the staff were extremely polite.

we ordered 3 meals from room service , all piping hot and delicious

kids loved the swimming pool

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a residential street with all his reversing

loved the concept of getting your own breakfast with small children was a lot easy to just get up and do it when we wanted

that was nothing to dislike apart from the parking. there was nowhere to park.

good location convenience of kitchen use

i also liked being able to start off the day after having a good breakfast, and not having to adapt to timetables was another bonus feature - i could come

the pool was often unattended of staff and little kids with nappies (even though it was said

spotlessly clean , nice pool with sauna steam etc, included in price

pool , gym and spa are good too

d also lunch at the pub at the entrance, wotton hatch), used the spa and pool

room clean and spacious, beautiful building and gardens, food delicious, cosy bar, plenty of parking too

the breakfast had a lot of

wifi did work for my whole stay, i had to hotspot my laptop

clean, staff was very helpful. nice location, bar inside, chilled vibe

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

lmost sure that s it) was very helpful with guidelines for the stay

the kitchen and bathroom was well equipped

nice bed, nice kitchen, nice amenities

en for blue badge holders)

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

decent, large kitchen with a bar, comfy bed an sofa/living room

were looking for a private hotel with parking and this hotel was perfect

ample off street parking

the hosts, the off street parking, the place itself and pedro the dog

the area is quiet and there is free parking on site

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were met by the lovely owner and the

noisy kids

staff very accommodating with an early check in warm clean & festive

kids running up the corridor, people in the next room talking and going to the toilet

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

big double room with sofa, free wifi which is always a bonus, bathroom very clean and a lovely breakfast and coffee as well and

breakfast was good and will definitely come back again

location friendly staff great wifi parking quiet good breakfast air conditioning

also, very much appreciated the early check in

plenty of free parking

a complimentary breakfast and free wifi help put this place in the 'great value' bracket

bed, tv, wifi, location

great rooms and prices lovely bar area and restaurant

room was clean breakfast was vey good

easy to locate great parking excellent breakfast even though they were hindered in the kitchen by faulty

the food and bar were lovely too

wifi was good meaning that i was working away from the offices but maintained access to all the

no wifi in room

wifi available on all floors

want early check in and ready asked them for early check they said if the room is ready will give me the

free wifi and a smart tv everything that i needed prior to an early flight

large rooms, very comfortable beds, tv, free wifi, drinks facilities

easy parking

toilets in the public bar area where not up to the standard elsewhere and the floor was flooded

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

wifi wasnt secure

also i ask for late check out and got disturb by 3 room service saying need to clean your room even after

loved the fact that you were accommodating to me and my 4 kids

wish they had a pool and gym is small

clean comfy. excellent breakfast good service

from reception service to room service, my guest experiences were completely flawless at the hilton croydon

poor and unstable wifi in the rooms

d same problem last year), plus the mobile internet coverage is also very weak

everything apart from the wifi that wasn't working well.

parking clean

the overall feel of the bar and restaurant was welcoming and

also, i noticed that there was a ring mark around the pool where if needs cleaning the steel columns are rusted and breaking down due to the chemicals

easy parking and good location for visiting friends in east grinstead

the pool facilities and gym

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to our day out at

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to croydon

space in the room and the kitchen facilities .

clean, warm, spacious room with fridge, kitchenette and utensils had everything needed.

great location, easy to use kitchen, very good cleaning, good management. the best hotel

bath, little kitchen, everything

there was ample parking, breakfast was good quality, fresh and lots of options

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

a bath in our room and housekeeping didn t make up the kids beds the next day only the main bed

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

pool, gym, bar coffee shop etc

of breakfast options for vegans

there is a bar open in the evenings which appears to be popular with guests

the rooms was comfy and the breakfast was really good

i arrived there was one member of staff on reception/ bar who had been clearly left on her own and was rushed off her feet

breakfast was great, couldn t have asked for more

like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn’t nice made me feel uncomfortable and scared for her kids

staff are so helpful and friendly in the reception and bar area

the barman on the bar overworked did a fantastic job of serving everybody as quickly as he could

staff friendly and helpful i got an unexpected complimentary late check out time and 4 bottles of water

i liked the late check out

wifi only 20 mins free

wifi and ac not working

wifi was extra

no complimentary wifi, it s 2018 after all

if there is free wifi , it could be better. and heating can be better.

there's an ev charging point, too

we needed parking and it was very easy to find nearby

nice room & bathroom nice pub lovely breakfast

breakfast was amazing and we had a nice evening meal. wine prices were a little steep.

the kids didnt luke the eggs or sausage.

love the breakfast ud83dude0b thank

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

no halal meat at breakfast

staff member sorted my phone out for me as couldnt do the wifi myself