there is no swimming pool

has fitness equipment, light therapy, a tray with fruit and smoothies, a welcome package with spa treatments, robes, slippers and lots more which usually comes only with 5 star hotels

breakfast was amazing lots to choose from

mention must go to the breakfast buffet which is always my kids favourite part and really made them happy: it was abundant, with great variety and it was

there are lots of restaurants around but we took advantage of 'kids eat for free' offer available at the hotel

the food and bar were lovely too

good clean rooms and great bar area and restaurant great prices available aswell

my husband and i felt comfortable in our room, and breakfast was excellent ud83dudc4dud83cudffd we'll come again

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

great rooms and prices lovely bar area and restaurant

great organised breakfast to start the day with great assist from the so friendly staff martina is a great example

long as you havent got more than two devices

also, very much appreciated the early check in

no room service for breakfast

breakfast was given packed in a tray due to covid it, nice breakfast eggs hashbrowns toast

having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to croydon

single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water, the wall

bath, little kitchen, everything

early check in was possible (for one room, which was appreciated)

everything clean. got kitchen, tv and bath

free wifi was very good and free breakfast was yummy

delicious and varied breakfast

breakfast was basic but more than enough for me

no toilet roll the middle bar missing.

location and price great breakfast

was compensated with late check out

spoke to the lovely manager, and she gave me 2 options one i could have a late check out or get 50% of stay

rooms were very spacious, the staff were very friendly and generous, the bar was nice and the hotel was very clean overall

like a lot of the people who stayed was in the same floor as me some lady shouting at her kids wasn t nice made me feel uncomfortable and scared for her kids

good wifi cover and nice breakfast plenty of variety

the room service tray we left outside was there for ages

wifi wasnt secure

people staying at the duke s head which is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

accessing the wifi seemed cumbersome

i may have missed it, but i couldn't find the wifi code so i had to go down and ask

staff member sorted my phone out for me as couldnt do the wifi myself

my kids really appreciated his support and how lovely he was towards them

manoj was very friendly and kind helping us with our kids

very clean and comfortable. loved the wide selection at breakfast

manoj was a great host & we recommend the waffles! my kids loved there

the wifi was not really strong

said there was free wifi. had to pay for it when arrived

wifi only 20 mins free

wifi was extra

wifi and ac not working

parking availability was great

impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming, wifi didn t work which means tv didn t work unless teathered to phone, fridge

it was a nice and quiet location with access to kitchen, gym and laundry

nice location clean quiet road breakfast provided

they even had a shop on site, plus gym and laundry facilities

breakfast was excellent, staff friendly and helpful

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

wifi did work for my whole stay, i had to hotspot my laptop

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

lmost sure that s it) was very helpful with guidelines for the stay

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

breakfast was lovely, although each day i did have to explain i was a genius at booking

very good selection for breakfast. nice amenities in room like fridge and microwave.

also the location was great near the market, and a patk for the kids

was roomy and liked the feeling of home away from home with the kitchen and the appliances

good value for money parking which is always good clean and close to high street

laundry and breakfast with communal kitchen

very friendly, welcoming, takes pride in his work place and home, excellent facilities and kitchen

parking

only problem was there were 15 rooms and parking for 6/7 cars

next to it was a well-stocked kitchen that we were able to use and a garden

well equipped kitchen and also extra fridge in room. wifi speed also quite good

spacious ensuite room and good communal kitchen

room was just the right size for a weekend stay, with the kitchen having all the amenities we needed

very handy to have the little kitchen in the room

it was first class lovely bar very clean bedroom was lovely

wifi wasn't working in the room, but the pub below had strong wifi and a place to work

the property does not offer any facilities beyond free wifi.

there's a lovely big park opposite the hotel which is ideal for walking the kids or the dog

of the room was fabulous very comfortable and the staff was friendly and helpful bar downstairs was great and breakfast in the morning was amazing

free parking brilliant

ich is a rare thing in london)

off street parking which is always a bonus in a busy area like london

a bar and a hotel, nice atmosphere, kind people all around

was genuinely blown away by the long room hotel and bar

nice to see that they have added a bar although i didn't use it, a shame they have not got the restaurant up and running again

no food available in the hotel so you have to walk into to tooting even for breakfast and 2) the wifi was not working during the four days of my stay

free wifi, tv, air-con

i stayed with my 2 kids and felt very safe

laundry rooms while serviceable, needed a tidy-up

staff, breakfast and secured parking

great location and car parking

very good location with on site parking

a hidden gem in london with a lounge area and small bar, and its own free parking a fabulous bonus

que no ofrecieran room service

wifi was a hassle to connect to, gave up in the end

location to station, bar restaurant downstairs and plenty nearby too.

had amazing,perfect scotch eggs bar food

excellent stay, staff great, food great, room great...all good! bonus to have parking too.

parking at the back of the hotel particularly good

breakfast with no continental option in the restaurant but apparently available as room service

no phone signal and the wifi was extremely poor.

super comfy bed, brilliantly stocked mini bar and great location with fab restaurants and shops right outside

wifi was virtually non-existent, but this is known in this area apparently

hotel desk isn t always manned so you need to go to the bar for service, really wasn t a problem just an

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

bar is a lovely atmospheric place to enjoy a drink

the wifi did not work

wifi was unusable

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

the best hotel i've ever stayed in

good chilled vibe even down to the music choices at breakfast garden looks lovely

breakfast was amazing

the kids had a sofa bed each

also there is a nice bar and restaurant downstairs

no room service for food after 10pm but fully understand there are national staffing issues.

room service for food

ordered room service and it was lovely

the hotel has a lovely bar and restaurant,and excellent service in every area

sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious

efficient room service

area is very pretty and the bar with hotel was very convenient

the wifi did not work at all in the first room

to wifi issues remain, tv operation difficult in our room because of the position of the sky

only downside was that the wifi didn't work at all in my room, and there wasn't phone signal either- which made it difficult

our evening meal in the clubhouse was delicious, and breakfast was good

great wifi signal

parking was great

room was fantastic and the reception staff very nice, room service was very good too but 5 tray charge wasn t expected

restaurant closes early and no room service for drinks from the bar

spacious room, clean and comfortable, large bathroom lovely large towels with toiletories, good wifi, tv/dvd player in room - selection of dvd's available in the communial area to use

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

good wifi

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana bar other drinks, snacks and breakfast available at extra cost

the wifi could have been better. signal was shy and sometimes very slow.

the room service is too expensive

nice room, good food from room service, staff were friendly, good weekend

breakfast really good and parking is only £20 in a secure car

no phone reception and the wifi is weak

the gym was well equipped and the jaccuzi, sauna and steam room were great

they also allowed us early check in as my son was a little ill

also room service did not take long to arrive at our door when we called

the wifi was not stable, all else was good

would like room service for the price too

is more faded english grandeur than 5* resort but impeccably clean and the service and breakfast was exceptional

breakfast was basic and no hot food offered. foyer is not very nice.

the breakfast service was a little basic but sufficient.

area is underwhelming and would have loved to get a cooked breakfast but continental is all they

needs better breakfast more things

no breakfast available as far as i could see.

on such trips i require only a bed, a shower, a kettle

staff were friendly and were very helpful when we requested an early check in

the receptionist helped with an early check in

wifi good

the room itself was very comfortable and clean and nicely done and the wifi connection was great

con and wifi worked well

fast, easy to use wifi. courteous staff.

lacks a bar i would have liked a beer when i arrived. small room

the only thing i really didnt like was that there was advertised as having a bar but when i went to get a drink i was told they told sell alcohol and was given directions to a

tiny, tiny room. but comfortable. no bar so once you were at the hotel, you re stuck.

no wifi

perfect location next to station. friendly staff. great bar downstairs.

to the wifi was problematic and required entering personal details

there were kids,dogs and even a bicycle

bar downstairs was buzzy, great mix of people, young, older, families and kids in the afternoon

the wifi connection was also quite good

station and many bus routes clean and comfortable spacious room nice toiletories in bathroom good wifi

spacious room clean and comfortable good facilities good wifi

friendly staff clean warm room free wifi

room recently renivated spacious bathroom with lovely toletories clean & comfortable good wifi

additionally, there were significant issues with mobile network coverage, and although wifi was available, it was challenging to maintain a stable connection

no wifi

good price, better service. thank you for your kindness at the breakfast area.

short stay, friendly staff, nice breakfast

wifi bed

tasty breakfast and the kids loved the rooftop pool

the staff are lovely, the numerous bars and restaurants are great, the gym and spa are such a bonus, the rooms are clean and lovely with a comfy bed, and in terms of location, it

the facilities are great, loved the gym, nice rooftop bar and pool

the pool. the breakfast.

to restaurants, amazing roof top pool and heated lift