spacious and warm room comfortable bed excellent clean facilities: gym, sauna, steam room, pool and jacuzzi

niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so i could

water in rooms, mobile signal ok, wifi worked

the food was fantastic and the room service breakfast was exceptional

good breakfast and an extremely comfy bed

great room and room service

the waiter at breakfast was lovely and i enjoyed my chat with him

poor showers, limited room service (no tea, water etc.)

room service, clean sheets, and towels

breakfast was good and tasty

the wifi didnt work very well for us

early check in and the huge comfy bed.

very poor wifi signal in 407.

parking, decor and warmth

there is a bar you can sit in, it's when you come in on the right, reception desk on the left

really comfortable bed. reliable and secure wifi. location good given my travel plans.

they accomodated a late checkin early hours of the morning and late check out.

the place was spotless, had plenty of facilities including car parking, and just gave off a warm, inviting vibe

wifi is intermittent

was great as a twin and you can park whilst you are away for a fraction of the cost of airport parking at gatwick

do not play golf but this did not detract from our stay

the breakfast is a class, freshly cooked with a variety of choice we stayed for four nights and didn't

modern room, with view of the golf course and surrounding area

the stay was pleasant and comfortable. lovely breakfast also.

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great

wifi was a bit slow.

(serious safety and security issue) we had to ask for room service, which they did do, but the cups weren t

has a bunk bed for the kids whose ladder was held together with cable ties

we paid 20 for late check out, which is a fair price

here before nice small bar friendly staff an just round corner to airport will def stay

would have used the bar for food, unfortunately there was no vegan option

loved that the england game was playing in the little bar area when we arrived

- people talking, coming in and going out until the early hours and also obviously above the laundry room as i

wifi didn t have the best coverage throughout the house

room no8 was over the laundry and tumble dryer quite noisy late after bedtime

loved the pool

lol the pool the hot tub the whole atmosphere of the place

the pool, the garden and the whole house are beautiful

instructions for wifi in book were not correct/did not work

no wifi. bed should be more comfortable. need a kitchen

the cafe menu is not great quality and there are not additional facilities such as gym etc.

more for small kids

wifi was also very good

in restaurant (dinner and breakfast) was very good quality and staff were attentive

the staff, particularly romans, nina and andre gave excellent customer service and our breakfast could not be

great for kids to run around

bar staff very helpful

is spacious, breakfast is good, bed is comfy having a cider from the bar and drink it in the

plus wifi connection isn't that good over there and the side view is on

room service was excellent and breakfast good

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

good parking

went to the bar for supper and were once again disappointed with the bar staff as we struggled to order our

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

location, plenty of parking

fantastic for families with kids and early morning flights

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

free continental breakfast starts at 4am, which is great for early check in

fantastic for families with kids and early morning flights

leeping through) breakfast, having arranged and paid for a late check

all the restaurants there are served by the same kitchen, so please be mindfull if you rely on eating

very expensive room service!

quiet and good but small gym. fast wifi.

great shower and room service! fast checkin, 2 min walk to the terminal!

while you have room service 24 hours, the food available once the 'kitchen' closes

wifi isn't free

the staff were also happy to accommodate a late check out

room with good space, nice breakfast and friendly staff room worked will for a family with 2 kids

proximity to airport excellent, friendly shuttle driver, room amenities very good, decent gym,

not extremely far but with 2 small kids and luggage at night was a little but tricky but

noisy neighbours with screaming kids

space, comfortable beds, great for kids, easy to get to from the airport

had room service and dinner was amazing massive tv in room comfy beds

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

room was very clean had everything we needed, perfect for 2 adults and 2 kids

super helpful staff and good choices for kids and adult in the restaurant

an alternative hotel/parking for trip from gatwick it was fantastic to arrive, have breakfast and leave in such

the staff were really helpful and the bar cozy

30am so we had to make an additional trip downstairs to reactivitate it with the kids

the kids beds seemed a novelty at first but actually were not very cosy and quite cramped

the wifi is strong to allow you to surf or continue working should you wish

staff, good breakfast

time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs

friendly staff great breakfast. the room was cosy & comfortable.

menu, meals, bar gardens and breakfast all

amazing gym, breakfast good, nice clean room, staff is friendly

very good gym, everything is really clean

room service, and the level and room i stayed in had a strong and unpleasant smell while i was

didn t have room service

the staff of the hospital was cooperative and the gym facilities were nice

top class free wifi and carparking foe iur stay also was a

spacious, lots of room in the suite. quiet. breakfast was available

brilliant hotel. lovely room. super fast wifi

the cooked and continental breakfast was very good, plenty of different options

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the

wanted to order a smaller portion of food (a kids meal) simply because having to get up at 330am i did not want

room, breakfast, dinner and location were very good

to airport, rooms clean and comfortable with good wifi service, food available during the evenings and an ample

reception crowded with screaming kids

my room was overlooking the rear of the property where the kitchen extractor was; it was at times noisy and

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

for me the remote wasn't working in the room or the wifi but no bother it was only a quick stay last minute

the kitchen extractor fan was far to noisy and other noises in the building.

was a loud humming noise until 10pm (as we were right above the kitchen) and a smell of cooking oil in the room

free wifi was very useful

kids running around at breakfast. bloody nightmare

rooms are clean, parking is easy, staff are amazing

bed comfortable and room extremely clean and early check in wasn't a problem

only thing we would change is a better option for kids sleeping

bar was very cheap

could of been free wifi

wish wifi was available in room rather then just at reception

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

contrary to description, there is a carvery restaurant and the bar serves good also

free wifi

we ordered 3 meals from room service , all piping hot and delicious

the fact they had a fridge and microwave in the room, having travelled with kids it was very handy

the fact they had a fridge and microwave in the room, having travelled with kids it was very handy

there is a beautiful bar and restaurant on

location, nice comfortable room with good wifi, asian restaurant next door, free parking in front of hotel

the staff were really friendly and room service was available every day including fresh towels, sheets etc

was helped by staff when i couldn t access wifi

very cosy place. big room, nice beds for kids

poor phone/4g reception, (wifi was not working for about an hour on arrival)

a very long winded way of getting room service

had room service & i enjoyed the ploughman's lunch, possibly one of the best ploughman's lunches i've

i was on the first floor, kids with parents on second running around until 10:30pm - not funny!

pool, spa facilities and fine attention by the friendly staff even the taxi engaged to take us to the

breakfast good room service

of consistent wifi

wifi a bit slow

wifi signal

room service

get any wifi or data when you was in the room

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for

where not there long enough to really comment great location for the british masters golf

that the bar service was a little slow

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on

we ordered room service which was not compromised even though it was nearing the end of service

the bar staff was very rude and i really felt uncomfortable interacting with her

had to pay for parking, room air con unit was thick with dust, wifi was very sllow

the staff where friendly and helpful and the room and gym were superb

no breakfast included in 100 pounds

airport with car park which you can leave your car during your trip and much cheaper than airport parking

lovely staff. free car parking . cozy room .

local pubs good and close by for food, and close to airport parking

great facilities including fridge, microwavez digital tv safe deposit box and free wifi

parking were easy, room was very good and quite and continental breakfast was reasonably priced and

the kitchen is huge and beautifully equipped

parking is on-site and only a few steps away

the area is quiet and there is free parking on site

decor was good and plenty of facilities including kitchen and

no room service but tea/coffee and water in room so nothing really.

was so disappointing - roast dinner was more like school dinners 35 pounds for a kids bed as cot was

feel the extra charge for a pet (two pets in our case) to stay is unwarranted and expensive on top of the cost

perhaps the only drawback was that the inner courtyard is also a parking lot which makes sitting at the table

lovely gifts for pet rooms and complimentary human/dog treats

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a

a reasonably priced room service and a bar area

were spacious, clean and tastefully decorated

phone for room service was broken

we loved the (free) spa and the beautiful grounds as did our dog was warmly welcomed

no bath plug and no hot food available from room service in the evening.

we had a small issue with a fireplace of the room, and they addressed it immediately

a teeny gripe regarding the wifi

a huge fireplace, a cozy pub, great food, and a beautiful location

wifi worked well and a bottle of water was waiting for us on arrival

the pub itself is beautiful with a great restaurant and cosy bar space

wifi not great,

close to gatwick airport for our transfer. good bar and restaurant facilities. good price.

the room service available at most times was very convenient

the room was spotless and cosy for what we paid for 2 nights, we had room service which was delicious and came

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

breakfast, did a wine tour and it was great, did a walk the next morning

nice breakfast, convenient parking, friendly staff

choice for breakfast

real coffee at breakfast is essential!

breakfast was very nice too

location and free overnight parking

don t know if there s a kids allocated time for the spa- would prefer some adult only time if

only tell you about the restrictions for kids to use the pool once you reach the hotel

the gym was good too

easy to find. good parking. great reception staff.

staff are fantastic, and the pet-friendly facility is clean, although the room has a musty smell

but clean room with a comfortable bed, convenient to be next to lots of food choices and easy ev charging

availability of ev charging points.

peaceful large room everything at hand easy access to motorway plenty parking great

place is great if you have pets

- limited breakfast options. - sometimes got lost trying to find the exit from the rooms.

good bar meals, excellent breakfast, comfortable bed

breakfast was excellent with a very good choice from the menu

was very busy, probably due to the band playing, and parking was very limited

breakfast was a let down, bacon was like cardboard

our super comfortable room with courtyard, the truly excellent english breakfast with vegan options, and especially

stunning location, great parking, and staff there are exceptionally

we ate dinner in the bar and had the best burger i have ever eaten

excellent breakfast nothing was missing

breakfast was lovely

walk to a good chinese restaurant, or you can eat in your room with a well priced meal from spice kitchen (menu

no room service (breakfast)

great organised breakfast to start the day with great assist from the so friendly staff martina is a great

parking, good access, rooms lovely and clean with a big comfy bed, wifi very good and staff were

side drawer was dusty and the most embarrassing was bad smell coming up from the kitchen area into our room

one kitchen with all the other quest, at least each corridor should have their own kitchen and the time

friendly manager running the place allowed is to make late check out

good value for money parking which is always good clean and close to high street

needed more parking places

self service breakfast was included

bar staff were equally very responsive

good service clean room yum breakfast

excellent breakfast and really friendly staff

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

staff brilliant nothing to much trouble breakfast lovely

has fitness equipment, light therapy, a tray with fruit and smoothies, a welcome package with spa treatments,

spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked

card (with different company names on the sms messages, depending on whether booking food, or the spa)

great food & room service

and at the bar was given a complimentary birthday drink

wifi did work for my whole stay, i had to hotspot my laptop

clean, staff was very helpful. nice location, bar inside, chilled vibe

breakfast was good & sat at window looking out at the view was pleasant while having my start a the

had a few beers in the bar on sunday and the barman was great very friendly

ibis modern ,clean , jazzy great breakfast good quality ingredients,well cooked and a very good

nice bed, nice kitchen, nice amenities

was no netflix for kids to be entertained

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

i had two rooms with all kitchen and laundry equipment

i had two rooms with all kitchen and laundry equipment

very relaxing atmosphere, really good food served, nice sized room with a lovely shower and free parking

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

accessing the wifi seemed cumbersome (had to fill in a form) so we didn't bother

staff were brilliant and room service food and breakfast were really good. thank you.

wasn't given a wifi code, no phone in the

the staff were helpful, and the room and wifi satisfactory

close to both the station and also where i was working. good wifi

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

free parking and free wifi, although i didnt use on this occasion

free wifi and a smart tv everything that i needed prior to an early flight

wifi available on all floors

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi was poor

no room service

single room has a lovely kitchenette and a private bathroom, bed is comfortable, they supply 24 hour hot water

wifi was terrible, sometimes no connection (had to call to get them to restart router) and even

he let us make late check out even though the hotel was very busy and fully booked

everything clean. got kitchen, tv and bath

no wifi even though it says its available - password didn't work

found there was not enough seating around the pool area for the number of guests so we could not relax around

i would have like more cooked breakfast options on the room service menu

after a couple of hours relaxing in the beautiful outdoor spa before heading into the indoor pool i was already

room service could have been more efficient

there is no gym

disabled parking

the bar & restaurant is a very nice place to meet

enjoyed dinner, the bar and breakfast

expensive bar with limited choice of beers

lack of parking

parking was available, although might get a bit tight if they are busy

breakfast was excellent, great location

staff are welcoming, and always attentive to any needs excellent bar with a great selection of beer, and one

fireplace floor area could be levelled as nearly fell.

in the morning (the breakfast and dinner was delicious) and a member of staff even brought up a bar stool for

free wifi and comfortable rooms

the bar ran out of many items, and a delivery never arrived

like the kids play area, the view in my room #904, my family like the way that our room was cleaned

very clean apartment with all the perks eg wifi tv etc

the bed was comfy and excellent breakfast and very near to croydon centre

restaurant, and jc bar are connected to the hotel

no issues with wifi

the restaurant and bar were closed

cjs (the bar downstairs owned by the same people) was good fun with the piano man

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

the wifi was not really strong

if there is free wifi , it could be better. and heating can be better.

said there was free wifi. had to pay for it when arrived

intermittent wifi and no shelf at the side of the bed

staff were superb especially bar (kenneth)and restaurant all on their a game

asked for an early check in about a month ago

i liked the late check out

here for two nights with 2 kids

there is free wifi and the bathroom is large and well equipped

is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also

will be checking out gym facilities next time

wifi, very comfortable bed, attentive and efficient staff, good breakfast buffet selection

my kids really appreciated his support and how lovely he was towards them

one of the kitchen staff was a bit rude. guess she must have been having a bad day

the pastries were not nice, the ones i add to kids snack not a nice breakfast

price too much gym and laundry not open 24 hr nothing else

property is located in a great area with easy access to parking and many local shops and facilities around the

parking availability was great

the atmosphere is super good and the breakfast is

the restaurant and bar have good food and great atmosphere

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

a night away from the kids is quite precious - this wasn't quite what i had in mind

was there for golf and i would have no hesitation in giving a very high recommendation to anyone that asked

very good spa and swim food was excellent and staff are very helpful and friendly will be back

parking & location

it was in a convenient location, there was free on site parking and the beds were comfortable.

free parking

kitchen sink didn't have a plug for washing up so we improvised

parking easy