to change my room 3 times during my 5 day stay, this was a bit frustrating, as it was either a wifi issue or a

we booked a 2nd family room and ended up with the kids on the floor in a make shift bed

the rooms was comfy and the breakfast was really good

the bed was comfy and excellent breakfast and very near to croydon centre

staff friendly ud83eudd17 i just wished the tv in the room could connect to internet so the kids could watch

wifi was a major plus for this stay as work commitments were on going

flexibility even when rooms were available to allow early check in

the wifi

there is free wifi and the bathroom is large and well equipped

lady as the receptionist was so lovely and friendly and either sorted out my late check out without any issues

kitchen sink is a bit blocked, after pouring boiled water the blockage gets less

i liked the mini kitchen in the room and the fan was much needed and appreciated.

didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27

they were there for the duration and their young kids were making excessive noise, running around the apartment

wifi, having food and cooking facilities

dining area for breakfast was very well kept, organized, and the staff was friendly

manor doing bar and chef i know sometimes it's needed and that day he was and did an amazing job

the kids didnt luke the eggs or sausage.

bed was really comfy and they offered us a late check out of 1pm

one of the kitchen staff was a bit rude. guess she must have been having a bad day

wifi was extra

wifi only 20 mins free

windows that can be opened , and some free wifi

no complimentary wifi, it s 2018 after all

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

there was no wifi reception in my room. apart from that all good.

free parking and free wifi, although i didnt use on this occasion

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise

wifi didnt work in my room 16 but i think other room is ok...

poor wifi non- too happy staff at breakfast when i turned up at 8

kitchen, bathroom, free toiletries, free washing machine with powder, tumble dryers, great wifi loads of parking

in a room by the entrance, and could hear a lot of people coming and going, talking, laughing, kids squealing

impressions were good, but after being there for 10 mins felt like i was in a 1/2 way house, kids screaming,

great hospitable hosts fantastic clean rooms very happy pious free parking

one night, it was particularly noisy from adjacent rooms with a familly with kids screaming and shouting until

£12 car parking. would benefit from pool and spa.

great food & room service

slippers no free water in the room breakfast not included , put me off as it s not included in the

naima was very helpful by guiding us, the breakfast included was very good and the gym was also very nice, the

and at the bar was given a complimentary birthday drink

bar only carried crisps and nuts when the kitchen closed at 10pm

fact that there is no wifi and i couldn t open my window for fresh air

travelling with my family, we enjoyed your breakfast a whole lot

could not get wifi to work on my first night

staff brilliant nothing to much trouble breakfast lovely

it was in a convenient location, there was free on site parking and the beds were comfortable.

kitchen sink didn't have a plug for washing up so we improvised

the kitchenette was dissapointing as there were no utensils, plates or cooking equipment

free parking

easy check in and parking. staff pleasant.

wifi was also reliable (as long as you havent got more than two devices

breakfast in the large and beautiful venue location of the hotel.

a complimentary breakfast and free wifi help put this place in the 'great value' bracket

breakfast was given packed in a tray due to covid it, nice breakfast eggs hashbrowns toast

no room service for breakfast

easy parking

is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was

the room service tray we left outside was there for ages

toilets in the public bar area where not up to the standard elsewhere and the floor was flooded

parking was very convenient

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in,

a reasonably priced room service and a bar area

room service in hotel of that calibre

room service should be charged per room not per person per room

terrible room service option and food wasn t great

room with great breakfast, nice bar with outside space to relax and good location for main triangle, bus and

wifi is a bit patchy - you have to sign in every day (it's not auto connected) but dropped quite

we are local to the area, so i booked this for my wife to give her a night off from the kids

it was first class lovely bar very clean bedroom was lovely

the property does not offer any facilities beyond free wifi.

did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did

it was warm and very close to transport stations and shops. hot water 24/7 and string wifi

next to it was a well-stocked kitchen that we were able to use and a garden

i enjoyed using the kitchen which also had nice little patio

the room had all the necessary amenities within, including access to wifi

ibis modern ,clean , jazzy great breakfast good quality ingredients,well cooked and a very good

the breakfast had a lot of

slow wifi

good breakfast included with the room that i booked

would have liked more information about the on-site restaurant and bar such as the opening times, and what time

also the location was great near the market, and a patk for the kids

and combination oven which is good as i always travel with fresh milk and actimels/kefir for breakfast

i had two rooms with all kitchen and laundry equipment

excellent rooms, comfortable beds, blackout curtains and the ability to take your pet

decent, large kitchen with a bar, comfy bed an sofa/living room

location, very clean, good parking and the manager, joe, is excellent and can t do enough to ensure his guests

great location, clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared

clean spacious accommodation with comfortable beds, high speed wifi, nice breakfast in shared kitchen, friendly

comfortable and clean. very friendly staff. large room. great wifi.

the shared kitchen was well equipped and a nice extra that you could make your own breakfast with the supplied

off street parking which is always a bonus in a busy area like london

easy transport access, polite staff, on-site parking - which in london is a godsend!

was genuinely blown away by the long room hotel and bar

but had everything we needed for a 1 night stay , friendly staff and enjoyed a few drinks in the bar in the

s a bar and a hotel, nice atmosphere, kind people all around

wifi was very intermittent and kept dropping off

helpful and friendly, comfortable rooms and parking very useful

excellent boutique food, value for and stylish outfit generally with on site, secure parking

massive room, free parking, lovely pub downstairs, nice area

parking included too which was really convenient for us

wifi was a little temperamental and didn't work as good as i expected.

bus to the metro, it will be more comfortable if you don't have a car, or just travelling with kids

laundry rooms while serviceable, needed a tidy-up

there was a small bar area at reception if you wished to purchase drinks

bathtub, noisy and ineffective heating system, stained and dirty carpet, inadequate laundry facilities

it felt a bit more like a staff elevator for dirty laundry, not for guests

provide room service although not a huge range to choice from

que no ofrecieran room service

there s no restaurant (although breakfast is available) and no room service

is a simple hotel, nothing fancy, but the facilities are modern, clean and provide the basics in room service,

plenty of parking available

the wifi was very good. the breakfast was excellent.

a better gym facility would be nice to have.

the gym was also pretty basic, but that wasn't a priority for us on this trip, so it certainly didn't

were both friendly and helpful, got us into our room 2 hours before check-in at no extra cost room service was

we had a few drinks in bar when we arrived and sat in the lovely courtyard, lovely vibes and

there were 2 sofa beds so both kids had their own bed

breakfast was much better than standard hotel fare - delicious fresh and healthy food

the kids had a sofa bed each

stairs difficult connecting wifi cold room

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

easy check and great shower, clean and late check out too- 11am, which was much appreciated

hotel now has really nice self contained apartments - lounge, bedroom, kitchen and bathroom

of little touches such as box of tissues, biscuits, free wifi and earplugs - not necessarily expected in this

apartment there is a living room (books and tv, comfy couch, closet for stuff), a fully equipped kitchen (you

there were kids making a lot of noise and their parents made little to no effort to quieten them down

there is a bar but it wasn't open 6

kitchenette was a great idea but was dirty and unacceptable, equipment dirty and unusable

wifi very slow

and the kitchenette dirty old as are the appliances and random cutlery, more like a bed sit then a hotel

very lovely rooms. great wifi and excellent location. breakfast was good too.

wifi wasn t as good as hoped

give me a soap bar any day

wifi was terrible no signal/service mobile or wifi in room 9.

of personal info and also agreeing to receive updates or it won t let you sign up and order room service

convenient location, lovely room, friendly staff, lovely food and bar area.

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the

they called us to the room at 11 am to tell us that we should check out at 11. slow wifi.

wifi was dreadful

free wifi was a put off as it didn't work

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service,

close down the bar before midnight, which surprised me

comfortable beds, quiet room, good room service and facilities with attention to detail

wifi was unusable

room service: one order of fish and chips, no drink: 25 pounds

were told room service was 24hrs and checked with the duty manager

could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the

woken up at 11pm by a delivery of laundry banging and clattering then again by bottle bank under the

friendly warm welcome. gorgeous bar area and decoration. fabulous room and bathroom

room service for food

number of parking spaces seemed inadequate for a hotel of this size, however, we did manage to park both on

friendly and attentive staff, very nice rooms with aircon, nice bar and restaurant

lack of parking

room was superb and bar and restaurant were excellent

disabled parking

very fast wifi and lovely staff

mcdonald's around the corner, helpful if you need to eat something fast, clean rooms, excellent wifi, 24/7

there is only one place to get the qr code for the wifi

nice staff. wifi excellent. clean rooms

good access, comfortable bed, good wifi. very good value for money.

wifi could have been a wee bit better but i still would give this hotel a 10 out of 10

spacious room, clean and comfortable, large bathroom lovely large towels with toiletories, good wifi, tv/dvd

spacious room clean & comfotable large towels and lovely toletories good wifi tea/coffee available in havana

good wifi

good facilties and wifi

plenty on offer in the bar as well

wifi is shocking and the shower was very very hot and not easy to adjust for the kids.

i didn't know there was free wifi

wifi access ok

clean comfortable rooms ,great bar and quiet location with lots of shops and restaurants nearby ,a great variety

sockets wifi didn t work the whole stay

we ordered room service when we arrived we was quick to arrive and tasty

helpful staff, delicious beers, huge breakfast, beautiful rooms, cozy beds and atmosperical bar space

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

ordered dinner from room service and it was absolutely delicious

cobwebs, dust, empty drinks container under drawer unit, unobtainable wifi and the bathroom had an overwhelming

good wifi

good, free wifi

on such trips i require only a bed, a shower, a kettle (in the lounge downstairs) and wifi, so perfectly adequate

very small bathroom. we didn't get room service when we asked for it.

wifi good

sliding door didn t close properly and room was above laundry collection area so a bit noisy in evening and

-the wifi cover in our room actually does not exist ..

lovely walk in shower and bath. free room service for breakfast

location, great bar breakfast was superb and the rooms had a very nice element of design and cleanliness

location, right across the road from the train station and next to a great bar but very peaceful at night

good price, better service. thank you for your kindness at the breakfast area.

the kitchenette was a bonus

weak wifi

tv wifi the bed bit hard but fine

no wifi

room service was slow - had to go to the bar to pay after waiting over 20 mins for server to bring

lots of facilities in the kitchen including a coffee machine

perfectly situated. wonderful staff. enjoyed the gym

i tried the room service and had some amazing food

room was cosy and clean and it s pet-friendly

windows open right up and is easy reach for kids, i

the wifi connection was also quite good

friendly staff clean warm room free wifi

good facilities and wifi

just wifi doesn t work well. and the elevator was off.

staff were more than accommodating for our early check in and late check out

con and wifi worked well

we managed to get an early check in, well worth it

they are advertised as having a bar - there is no such thing, only a breakfast room next to reception and a

wifi was fine for streaming netflix

steam room and pool

receptionist gave me the wrong wifi code which was mildly annoying but not really an issue!

large rooms, excellent service, wide range of on-site facilities (meeting rooms, spa, restaurant, bar etc) and

the room service is too expensive

comfy bed , rose petals on arrival as it was our wedding night staff was so polite and

breakfast was great

breakfast was also good

wifi needs to be improved as it didn't work in the room.

wifi was really bad

wifi was pretty weak, and i never got it to work.

the stay was pleasant and comfortable. lovely breakfast also.

the cleanness of the place free parking breakfast including in the price

bar staff efficient and friendly with a great menu and range of drinks

bar seating area very relaxing

great wifi signal

breakfast was lovely

the shower door was loose (the missing pieces discovered under the sink) the wifi is abysmal

pleasant host, spotless, free parking, free bottle water in fridge for guest and excellent breakfast

our super comfortable room with courtyard, the truly excellent english breakfast with vegan options, and especially

free wifi

to restaurants, amazing roof top pool and heated lift

had two children and the room was spacious, they even left kids robes to go to the pool on the bed

roof top pool has the best sunrise views over battersea power station, with the sun coming up in front of

knocking and despite nobody answered she opened our door at 08:30 in the morning and woke my kids up

contemporary hotel right next go the shopping mall, a very comfortable place to stay with the kids

great views. nice pool & gym. perfect service.

signage in the pool. i got lost and arrived in reception!

the largest, peaceful infinity pool in stunning classical room was perfect for a long swim

which feels like a luxury apartment, breakfast and dinner, the staff and i really enjoyed the pool and spa

room service was amazing, and the cappuccinos at breakfast were the best i've had outside italy

closes too early making it impossible to avoid annoying kids and parents

no breakfast

fridge in every bedroom so you can stock up and keep your favourites chilled especially if taking kids

maybe you need to reconsider if you are with olderly or have kids

the spa is a lovely plus and we used it every day

warm cookie upon arrival, amazing shower, huge comfy bed. wifi that actually works. brilliant!

ensured early check in

tasty bar meals

lovely bar and lounge

breakfast is worth every penny