great service, the location is good given its near the aerport. wifi connection was excellent.

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

room 14 was super small. laundry trolleys were sorted outside my window at 7am.

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

there is a bar and a separate restaurant

on mattresses rude staff pool was filthy - dogs were in there hot tub closed with dirt inside gym equipment

throw away, and we had our breakfast at 4 am before leaving the accommodation, as the guest kitchen is open as

the site is pet

wifi couldn t connect, didn t show on my mobile

great sized room, wonderful pool and a jacuzzi

breakfast too expensive

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

room service was quick and food was hot, staff really helpful, check-in and out were speedy and the

great breakfast and location. shuttle was easy to use.

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

(serious safety and security issue) we had to ask for room service, which they did do, but the cups weren t

very uncomfortable, sagged in middle, kids bunkbeds constantly squeaking, pillow smelt of greasy hair

excellent lil bar and restaurant attached

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get

also has all day menu ,lovely little bar too

the free wifi is very good

breakfast. not enough options

salad options as main course on the room service menu - too many pizza/burgers :-)

extremely helpful to us and gave us an early check in which was extremely helpful

late check out ,12pm

the vegetarian curry on the room service menu was delicious

all good, maybe better room service options?

great shower and room service! fast checkin, 2 min walk to the terminal!

hotel was so convenient for gatwick north terminal where i had a very early check in

we saved ourselves some money for dinner by popping onto the free shuttle train between n and s terminals

very good room, lounge area and bedroom area! fridge in the lounge! parking cheap very good.

good wifi good staff lovely and will do anything to make your stay as comfortable as possible

very good wifi

the kids crawled under the beds and came out smothered in dirt and dust

wifi is intermittent

we used the garden restaurant for dinner and kids eat free

perfect location for early check in at gatwick unexpectedly good meal in the testy

no option for late check out provided but luckily plenty of communal area to wait in

had a gym which i used

great room service and a thoroughly excellent menu

lobby area and bar look nice if spending time there

someone checking in at midnight room service was imperative and the option of not having that after a 9 hour

lovely spacious comfortable rooms, and reception areas. good food, gym.

there s no self-service laundry facilities i

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

wifi worked well

arrived very early from a night flight and paid for early check in

went above and beyond so polite always willing to help and go the extra mile, from reception to bar staff ,

wifi and telephone signal was bad!

room,very comfortable bed, nice gym, good f breakfast/food and great service, staff very helpful

great room separate for kids

mobile signal non existent there si i used their strong wifi and whatsup to make phone calls.

were so lovely, they just did everything possible to make our stay perfect, and also offered early check in and

was told there was a problem with wifi and it was was being addressed the following day by an

staff were lovely and the breakfast was good the bacon was amazing

ere s a handy shuttle service and taxis), lovely people working there, and good food (we had breakfast and

the only way to use the guest laundry is to download an application

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the

location was good, bar and food good, loved the table football

and accommodating ,airport shuttle which runs often ,has a bar and restaurant on

location, value for money, decor and fireplace. overall lovely hotel. great breakfast too.

this could have also had alittle more wow factor with a gym or spa facility

st a skylight) and somewhat dangerous laddered steps to single mattresses on the floor for kids

wonderful shower experience great wifi easy parking ( make sure you register at reception) good vegan options

wifi worked intermittently

room service was again, exceptional especially as my gluten and dairy allergies were catered for ,

they let me have a late check out of 3pm free of charge

fab breakfast

near the airport bar and restaurant available at the venue big room, comfortable bed

the eggs looked very dried up at the breakfast buffet and there was no orange juice.

the wifi / internet connection was not always working, but that could be outside the hotel's control

staff lovely location ok free wifi spot on 9/10

poor phone/4g reception, (wifi was not working for about an hour on arrival)

the staff were really friendly and room service was available every day including fresh towels, sheets etc

ud83eudd75 kids could not eat it

room service fab food excellent

no breakfast included in 100 pounds

everything was fab. the staff, the room and breakfast.

really friendly staff in the bar and restaurant

the bar was fantastic

great breakfast

parking is available at no extra cost

beautiful surroundings, lovely room and the staff were amazing, especially the man who cooked our breakfast

long term parking available

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

no real facilities needed a bit of extra shower cleaning lousy wifi

of consistent wifi

room (11) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about

wifi a bit slow

and the size of the shower also wifi worked just fine and parking literally across the road

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

wish wifi was available in room rather then just at reception

with 2 kids under 5, was a very uncomfortable night

didnt seem to be any room service till 4pm and a sky light was the only window in a family room

wifi is bad but i use the lounge for this

only used room and bar which were fine

time away for my husband's birthday with no children for a change, but we could have brought the kids and dogs

breakfast, full english excellent

wifi went off through the evening, but that wasn't really a problem

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was

arrived early and was allowed an early check in

no room service but tea/coffee and water in room so nothing really.

the hosts, the off street parking, the place itself and pedro the dog

the kitchen is huge and beautifully equipped

huge area for parking and easy to find with directions

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great

comfortable room, friendly and helpful staff, excellent restaurant service for an evening bar snack and breakfast

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service,

room service was excellent

no room service

first off called on the day to ask for early check in which was granted and code was sent to me and when my

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

no wifi in room

the wifi had a good signal for the internet

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

the spa was also great, as was room service

there was a function on that meant the bar was very busy

dinner in the bar was very good and breakfast was

good countryside location with a very good gym atlached.

i also used room service and it was quick and the food tasty

your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down

helpful staff good position with parking and wifi

it's easily accessible. the breakfast is good. staff are courteous and helpful at all times.

comfortable hotel. nice staff. food good. wifi adequate. good parking on site.

the kids loved the pool and we had a good walk around the grounds

view over part of the golf course, room was a good size sleeping 2 adults/2 kids and swimming pool was lovely

the restaurant and bar have good food and great atmosphere

a night away from the kids is quite precious - this wasn't quite what i had in mind

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

the bar manager was really helpful and friendly

there was no phone in the room and no functioning kitchen

great location, comfortable room, excellent restaurant, great breakfast.

rooms are very dated and tired. wifi did not work.

really nice and friendly staff, tons of parking and good food at reasonable prices

information, poor wifi, small bed, poorly equipped rooms for 'business' hotel, indifferent staff

we had dinner in the bar, fish and chips were tasty, and nice bar too

service, location and parking

plenty of parking, walkable to town (2.6 miles) in a hour.

parking is a hassle - normally guest parking is down a steep slope, makes it difficult to carry

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and

the food in the bar that evening was outstanding valve for the quality food

they did just that, max manager and bar staff went over and beyond to welcome us and help us enjoy every second

comfortable bed, quiet location, staff were friendly and available when needed, easy parking and pub food had

free parking

went to use the gym which is free but to access the changing rooms i was asked to pay 20 as i did not have

i didn't have any treatments, but the hot tubs and hydra pool were great

outside area was fantastic, we stayed with my dog who was welcomed in the bar area and outside areas

recommend 1608 champagne bar for cocktails

was being refurbished - it would have been nice to not to have had to pay extra for access to the pool under

fact that when we booked the room, we got the spa and swimming pool included for the price that day and the next

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to

pool and spa, lots of parking

i didn t get chance to use the gym or breakfast

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

very good breakfast included in the price

wifi excellent wherever you are in the buildings

it was very quiet the night i stayed so i had the pool and spa facilities to myself

really comfortable room and peaceful. the food in the bar was delicious and the staff are great.

vocado on granary bread, with poached egg) yummie yummie

good overnight pub stay, quiet room, pub meal/ bar available . very convenient

early check in , good food , handy location for racecourse

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations

the staff were friendly and there was free parking on site

country house type hotel with a pretty smart kitchen

room service food wasn't the greatest, pizza was cold in the middle. desert was ok.

gym was very small with not a great deal of equipment

get to my door , and the lauguage , was very bad , not nice , and i would have been upset , if kids were there

of early check in with very efficient reception staff marta

lovely room, plenty of towels, kettle, ironing board, hairdryer, wifi. clean and spacious

breakfast was really good and the inclusive price was excellent

good bar meals, excellent breakfast, comfortable bed

we could not stay for breakfast as had to leave by 8 to catch train and too early for breakfast

breakfast was a let down, bacon was like cardboard

was very busy, probably due to the band playing, and parking was very limited

was so disappointing - roast dinner was more like school dinners 35 pounds for a kids bed as cot was

more information about the hotel & meals in the room if you dont have wifi

decent shower, wifi, comfy large bed and everything very clean

lovely gifts for pet rooms and complimentary human/dog treats

phone (couldn t get to a login screen) and the in-room info was lacking (not sure if there was room service

restaurant closes early and no room service for drinks from the bar

meticulously clean and excellent facilities such as a top notch restaurant used by the golf club members and

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

great location and parking spaces

friendly and helpful staff and a good breakfast

was some minor issue with the wifi dropping in and out, but i'm sure the hosts will have it fixed

the restaurant and bar were closed

pet friendly

being linked to cj s bar was perfect for a drink or the delicious breakfast

but i only turned it on to catch the news, so that wasn't crucial; i went online instead and wifi worked fine

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

views; really kind staff; nice food; easy access and good parking

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas

real coffee at breakfast is essential!

can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell

much worth the money , lovely hotel very nice modern design , very quiet nice bed room service very fast good

great food and room

room, pool, staff.

the bed was comfortable and good wifi on site

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

a teeny gripe regarding the wifi

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

wifi in the whole place

room service, wi if etc for price

lovely meals and bar area

things were fine apart from my first room service order in which they didn't process it and our dinner was very

friendly staff. beautiful location spa staff particularly fantastic

we loved the chests full of games for the kids too

ate at the restaurant(and also lunch at the pub at the entrance, wotton hatch), used the spa and pool

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

it was in a great position for us to attend a wedding at a nearby golf club

lovely bar downstairs and the food was great; both for evening meal and for breakfast

very central with parking which is helpful

large, well appointed and modern rooms within a charming historic building excellent food and bar service

good location too , restaurants and bar around

a little cramped for our growing kids on a sofa bed in a family room but otherwise great.

kids running around at breakfast. bloody nightmare

the breakfast was incredible!!

2) the hotel is great, lovely and quiet, bar open until midnight, 24hr pizza making etc

plenty of parking. good breakfast

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service

great breakfast, good choice.

food is really good & they go the extra mile starting to early to make breakfast thank you the breakfast trays

easy to find easy parking good service

evening meal and breakfast , very helpful friendly staff , lively friendly atmosphere in bar with live music ,

motorway services convenience shopping and ev charging

easy access easy parking easy to find

peaceful large room everything at hand easy access to motorway plenty parking great

very friendly staff. old pet dog was made very welcome. lots of grass for her around the site.

ideal location for us, easy parking and clean room. friendly staff

room with great parking facilitie

there is plenty of space for parking

had no circulation, no tv and was unsuitable as i couldn t get wifi

no tv, bad wifi signal,

the hospitality and the breakfast was amazing

bar and restaurant lovely with great menu choices for both

) easy parking and very

parking on site, friendly host, everything was clean, the room was beautiful.

excellent breakfast nothing was missing

pleasant bar area to return to at end of evening

excellent breakfast

the food served in the restaurant for the evening meal was superb as was the breakfast

was very slow :( and only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered

breakfast was really nice and set us up for the day

pub,tucked away and peaceful regulars chatty, staff all lovely good value for money with breakfast included

the staff and their customers in the bar area were welcoming and friendly

wifi wasn t so great .

the room had a window that could not open very much as had a lock would be better if there was a bar across the

was quite expensive to stay there and a cooked breakfast was extra

location is perfect, parking on site, delicious freshly cooked breakfast, friendly and accommodating staff

breakfast was excellent, great location

fireplace floor area could be levelled as nearly fell.

didn't like going through the bar to check in, there was a side door you could use once you had a key

on the doorstep of restaurants, bars and great walks

room service was great, and so was breakfast

were spacious, clean and tastefully decorated

phone for room service was broken

gym closed too early, no spa treatments

terrible room service option and food wasn t great

only problem was there were 15 rooms and parking for 6/7 cars

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a

the shared kitchen was well equipped and a nice extra that you could make your own breakfast with the supplied

i also liked being able to start off the day after having a good breakfast, and not having to adapt to timetables

location, very clean, good parking and the manager, joe, is excellent and can t do enough to ensure his guests