staff were really friendly and helpful. kids loved the pool

, close to gatwick airport, very good on site parking, completely renovated, with an outstanding gym,swimming

free wifi

it offered a late check out and a swimming pool.

fab breakfast

a slight issue with the ev charger, though is seemed to be back up and charging within 12 hours

room ( 2 x double bed rooms ) was surprisingly very spacious ( spacious enough for 2 adults + 2 kids ), super

breakfast was fabulous

the bar staff was very rude and i really felt uncomfortable interacting with her

rooms were brilliant ,we had club rooms and the kids room had a tell in the bathroom , just seeing the excitment

breakfast was delicious, all hot, fresh and taste amazing! we would definitely return.

there was tea and coffee in the rooms, also did notice they had a gym although i didn t get to use it

self-service guest laundry

to the airport with shuttle available for our early morning flight, contact less checkout, great bar and restaurant

bar and restaurant are nice as well, food was good but in my experience bit pricey

good for an overnight. good wifi.

great staff that allowed us to have late check out complimentary

good facilities and was nice to have a gym. easy to travel to and from the airport

no one picked up the phone when i called twice to order room service, but went to restaurant instead

is great even requested a late check out as our flight was at night

arrived early and was allowed an early check in

ample off street parking

parking is on-site and only a few steps away

the kitchen is huge and beautifully equipped

huge area for parking and easy to find with directions

wifi was good meaning that i was working away from the offices but maintained access to all the

wifi was poor

wifi access was lacking but it was only minor

clean laundry on bed and towels in the room

no room service

kids running up the corridor, people in the next room talking and going to the toilet

modern, clean, plenty of ev chargers

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have

beautiful rooms with room service .

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a

top class free wifi and carparking foe iur stay also was a

staff were super helpful, plenty of parking, good wifi, and air con

location close to gatwick airport excellent breakfast (full english or continental) on site parking at great

great room separate for kids

they just did everything possible to make our stay perfect, and also offered early check in and late check out

breakfast finished too early.

at trivelles for work mid week, this is my first choice of accommodation always - due to the free parking (which

early to catch a flight the next minute so the cook came in extra early and prepared a huge breakfast

the wifi connection was not available in our room

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

ud83eudd75 kids could not eat it

there are two adults and four kids so we needed two rooms

the wifi / internet connection was not always working, but that could be outside the hotel's control

was helped by staff when i couldn t access wifi

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on

the trays from room service were in the hallways a little too long

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

the hotel did make this right but not charging me for laundry to which i was grateful

room was very clean had everything we needed, perfect for 2 adults and 2 kids

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can

nice staff, good wifi, restaurant good, train and airport within walking distance. store nearby.

late check out was very helpful & staff were helpful

beds were really comfortable which helped especially before a very long flight with kids

wifi signal was a bit patchy

there was a gym in the facility that had everything you needed and no one else in it

kids enjoyed the glass lifts

the gym was solely aerobic. i would have preferred more floor space instead.

apart from the bar closing time, we personally thought for an airport it could have been open later

the vegetarian curry on the room service menu was delicious

hotel was so convenient for gatwick north terminal where i had a very early check in

huge tv and fast wifi

location for a flight out of the north terminal with really great helpful staff and a late check out

unfortunately i was unable to access the wifi

breakfast for an early flight

the free wifi is very good

weak wifi

everything was great except for wifi which was too weak therfore pretty useless

wifi signal

of consistent wifi

should have been provided with wifi code at check in

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and

my children didn t leave the pool

wifi couldn t connect, didn t show on my mobile

lol the pool the hot tub the whole atmosphere of the place

there was a microwave and jug in the room and the kitchen

the breakfast was superb, lots of choice.

kids eating free was a really nice touch and all the food was lovely

very clean and comfortable, lovely breakfast

services , polite staff, decent breakfast with various food (including healthy options ) gym

like everything servis, take away breakfast, clean rooms, food, airport transport

laundry room disgusting, parking area a nightmare

room no8 was over the laundry and tumble dryer quite noisy late after bedtime

wifi available with fast download speeds

great service, the location is good given its near the aerport. wifi connection was excellent.

left it in unsecured laundry room

a bit more comfort in the bar area.

although we did not use the gym, we took a tour and it looked very well equipped

we had breakfast an dinner in the restaurant and both were lovely

the restaurant and bar were quite noisy and clattery. bad acoustics i think but food was good

the wifi reception for guests was very poor, but the we were given the staff code which worked fine

only there short time arrived 10 pm showerd slept well had breakfast then off

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center

early check in

rooms have everything you need - bathroom, wifi, cable tv

good to have packed breakfast box the night before due to early 4am departure for gatwic

hairs in bath, pubic hair in bed, dirty linen no room service available two nights

no wifi

was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and

50, absolutely brilliant, and the bar prices were really reasonable too

bar was very cheap

meal in bar very good and decent selection of beers

close to car parking and gatwick airport - food was good plenty of choice and room stunning -

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was

whole experience from booking in to eating in the bar area and retiring to our rooms was excellent

breakfast, full english excellent

breakfast was, of course, very english

super helpful staff and good choices for kids and adult in the restaurant

no food after 9. no room service.

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

good choice at breakfast, but sadly the plates were cold, which meant the food went cold easily

in order to sleep in different beds with my teenager kids

charges for parking was the only downfall.

we expected, with a guy on reception that obviously didn’t want to be there, we just made the kids share

the staff went well above and beyond to help us and our kids

beds, location to gatwick, value, parking for the duration of our holiday, excellent taxi recommendation

good wifi

breakfast was excellent

food in the bar was good value and tasty

room, breakfast, parking

love the swimming pool and the walk around the grounds

there is no gym

felt the food offer in the champagne bar could have been better, not much on offer for veggies

dogs and the manager told us that we couldn't stay in the hotel because (apart from being a pet friendly hotel

room service forgot to bring my gin and tonic with olives and nuts to my room

pool area is small, so if busy, you may not get a lounger

smell was in the corridors and this was not appreciated specifically since we are traveling with kids

location for us to visit family friendly helpful staff the pool & gym

spa was so refreshing and there s plenty of ice water to drink

also, i noticed that there was a ring mark around the pool where if needs cleaning the steel columns are rusted

easy parking and good location for visiting friends in east grinstead

being linked to cj s bar was perfect for a drink or the delicious breakfast

no issues with wifi

cjs bar is a buzzing hive, great food, great drink selection, terrace upstairs to enjoy the sun and

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful

but i only turned it on to catch the news, so that wasn't crucial; i went online instead and wifi worked fine

there was a function on that meant the bar was very busy

water in rooms, mobile signal ok, wifi worked

wifi wouldn't connect at all

only thing i'd change would be that there was a little snack bar open as a pregnant guest i didn't want to travel

dinner in the bar was very good and breakfast was

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations

wifi wasn't working.

was very warm and the smells from the kitchen came in

poor and unstable wifi in the rooms (had same problem last year), plus the mobile internet coverage is also very

the hotel was great. a lot to do, clean, great service, great wifi.

ev charger only had one lead and was very busy, we only got the car on it once

no kids in the pool from 11-3

parking for van was good

the gym could have been better.

the room was excellent, exceptionally clean, comfortable beds, easy access & plenty of parking

a excellent bar and great bar staff

the free wifi was strong and worked without issue which often is a rarity in hotels

the bar areas are welcoming and comfortable and the bar staff, friendly and deft

a plug socket near the bed would be nice, the manual in the room needs updating with wifi login as my room had

have been a little more clear regarding whether there was room service over the christmas period in advance

especially reception were super friendly and helpful, went out of their way to give us an early check in we were

gym could have been better

plenty of parking, walkable to town (2.6 miles) in a hour.

i stayed in the lodge and my only tiny niggle is that if the two parking spaces directly outside the lodge are

great breakfast, plenty of parking places, great stuff

free parking, clean rooms, decent wifi

bar is all lovely, photos do not do the hotel justice

comfy bed and very pleasant bar and lounge area

lovely breakfast

landlord and staff were amazing food was excellent dog friendly - in bar and rooms would stay again occasion

free parking

thirsty , mark ( the owner) took the stress away immediately by checking us in and although the bar was already

the food in the bar that evening was outstanding valve for the quality food

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

the bar manager was really helpful and friendly

the reception and bar staff were fab and extremely helpful.

room size. staff. breakfast.

the porch and the easy access from motorway and free parking free internet really nice for a pit stop over

room service meal was very good - very good choice at very reasonable prices

ample parking, warm welcome from lovely hosts and really dog friendly

large, well appointed and modern rooms within a charming historic building excellent food and bar service

nothing to complain about it is a working bar so early in the night it was a little loud but they do offer free

saloon bar doors on bathroom - need privacy to go to the loo

very clean and tidy, good breakfast, very friendly staff, good parking.

nice breakfast

- limited breakfast options. - sometimes got lost trying to find the exit from the rooms.

was very busy, probably due to the band playing, and parking was very limited

breakfast was really good and the inclusive price was excellent

breakfast earlier on sunday

i stayed there for a party they hosted in the bar but i know some were staying as an overnight connection for

got continental breakfast included in price pay extra for cooked for cooked was worth the extra but please make

lunch and continental breakfast also fab

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

a self service continental breakfast was well stocked and set us up for the day

lovely bar and lounge area

woken up by laundry collection. not enough shower gel/shampoo.

plenty of safe parking

good price, nice room, friendly staff, good breakfast and plenty of parking

comfortable & clean, small area at back of hotel to walk dog, poo bin available, friendly staff, room service

parking on site which you have to reserve and pay for

the wifi could be better, i was not able to work properly, due to the weak signal.

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

decent shower, wifi, comfy large bed and everything very clean

maybe provide pet free, allergy sensitive rooms.

room with great parking facilitie

had no circulation, no tv and was unsuitable as i couldn t get wifi

no tv, bad wifi signal,

there is plenty of space for parking

bit of confusion over room type booked & access/parking during race but all got sorted.

wifi did not work at all

breakfast was very nice too

friendly staff, quiet, clean, good wifi.

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

room, pool, staff.

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

the wifi and parking was free

lido is a bit noisy with kids

with wifi and tv

very close to slinfold golf club

nice room, comfy bed, excellent breakfast

breakfast cooked to order

plenty of parking

wifi connection a bit week

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great

arrived late evening and there is no restaurant, pub or room service available for a meal or snack

welcome and, the golf club bar aside, the staff were friendly and helpful

wish there could have been an option for room service especially with the garden rooms i had lovely weather and

the stay was pleasant and comfortable. lovely breakfast also.

bicycles to borrow in the grounds and parking spaces available

service for kids 9-10, 2-6 pm only

great location, atmosphere and style. it s history and decor. great grounds too easy parking.

morning noise immediately outside bedroom by laundry being collected in large trolleys by lorry

the gym was very well equipped

super friendly staff, very welcoming with the kids. gorgeous courtyard and beautiful rooms.

the room was really comfortable, the breakfast was excellent and the staff were so helpful and friendly

parking can be difficult if arriving when an event (concert) is on.

all staff very friendly room was lush, nice breakfast all round great will be visiting

breakfast was a croissant, yogurt and toast

wifi worked well and a bottle of water was waiting for us on arrival

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year

nice and cozy pub with fireplace and good music

wifi in the whole place

a teeny gripe regarding the wifi

lovely room, very comfortable. meal in the bar was great too.

our experience in the bar & restaurant was excellent with good food, friendly staff and ambience

throughout our stay the various members of staff were friendly and accommodating, the food (breakfast was

there is ample parking and the location is set back from the road so it is nice and quiet

an excellent continental breakfast.

average self serve breakfast wifi intermittent no bath

the breakfast was very good. good choice

2) the hotel is great, lovely and quiet, bar open until midnight, 24hr pizza making etc

kids running around at breakfast. bloody nightmare

staff were so friendly, they were also really good with our kids

motorway services convenience shopping and ev charging

very helpful with parking motorcycle in area which was much safer that the car park

the room was spotless to say it was a pet room

peaceful large room everything at hand easy access to motorway plenty parking great

on site facilities, attitude towards pet, speed of 'service'

very clean, polite staff and very accommodating in our check in. lovely bar area downstairs

the kitchen stayed open when we were let down elsewhere and they went out of their way to help our

we enjoyed the food in the pub downstairs the night before our stay and the bar staff were friendly

staff were very friendly and their homemade breakfast bar is lovely

lovely atmosphere, friendly helpful bar staff. good room and dinner. would stay again.