en for blue badge holders)

i had two rooms with all kitchen and laundry equipment

breakfast choice is somewhat limited considering the size of the place

monotonous for those who stay longer, pancakes, muffins and waffles would have been nice for d kids

decent, large kitchen with a bar, comfy bed an sofa/living room

strong wifi

open wifi, not good. a security liability for the guests

lmost sure that s it) was very helpful with guidelines for the stay

breakfast was excellent, staff friendly and helpful

breakfast price

of cooking your own breakfast, and having things like bread, milk and eggs available; having a kitchen and fridges to store food was great

self service breakfast was included

friendly manager running the place allowed is to make late check out

only problem was there were 15 rooms and parking for 6/7 cars.

the idea of cooking your own breakfast, and having things like bread, milk and eggs available; having a kitchen and fridges to

free wifi was good

you can eat it in your room or in the bar downstairs

que no ofrecieran room service

wifi wasn't great.

great to find a hotel in such a good location with parking included

wifi wasnt secure

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

here it is like visiting freinds, great food in the reastaurant and very helpful staff comes with parking which can be difficult in

easy parking

wifi was virtually non-existent, but this is known in this area apparently

limited options for room service and food after a certain time.

downside is the wifi and 4g availability were a bit tricky

room service was bad.

wifi was dreadful

close down the bar before midnight, which surprised me

room service: one order of fish and chips, no drink: 25 pounds

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

wifi is really

room service for food

sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious

we were allowed a free late check out on request (12 instead of 11) which was great as i was doing a 10k race on the

could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the evening and for morning coffees

well equipped kitchen and also extra fridge in room. wifi speed also quite good

next to it was a well-stocked kitchen that we were able to use and a garden

spacious ensuite room and good communal kitchen

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps) (-)did not get the email about self-checkin as we had been flying for 24 hours and could not access wifi at heathrow - came direct from the airport (+) wifi is excellent, as is the little office space if you need to work from your room (+)the room had all the necessary amenities within, including access to wifi (+)the wifi speed was excellent. (-)the wifi was not working and i didnt get any answer on my mails, had to call booking.com agency (+)the use of the wifi, kitchen, tv, own fridge (+)location was good for us. heating works. wifi works properly. (+)it was warm and very close to transport stations and shops. hot water 24/7 and string wifi (+)wifi, washing machine, fridge in room (-)did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did messaged the lady called pedro and asked

i enjoyed using the kitchen which also had nice little patio

it even has a laundry on-site - but beware, it does not take new bps 1 coins

really fast wifi, friendly staff, comfy bed, short walk from tube

self service laundry on the forth floor

some kids had got stuck in one of the lifts while we were trying to check in and emergency services were

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

free parking on site which is so convenient.

the bar staff couldn t have been better and my room was just what i needed

clean , it was very adequate for what we needed, we were offered 10pc off the drinks at the bar i would definitely book a room again it was close the st george's hospital which was the

its great value and has free parking

great location, staff very friendly and superb breakfast

very quiet and leafy location and free parking right

great location, very quiet and beautiful grounds with secure parking

couldn t get the phone to work in the room, so when i called from my mobile to order room service, i got put through to the restaurant

we really wanted to have a swim in the pool before check out, but had cut our time a bit fine after breakfast

costumer service, thank you rahem ;) good value for the money , good breakfast

no room service for breakfast

wifi was poor

option/healthy option for room service food would be good so we didn't have to go out

of parking, slightly out of town which was fine for myself

travelling with my family, we enjoyed your breakfast a whole lot

at breakfast, a lovely lady called mihaela took time to take us through the various options available

room was clean breakfast was vey good

good clean rooms and great bar area and restaurant great prices available aswell

no breakfast

member of staff at reception made a really big effort to chat to my kids every time we went past reception and on our arrival, came and gave them a wee activity pack

i thought i saw pictures of a swimming pool but there isnt one and it would have been nice if there was a hot tub in the private spa but i

curry room service was very poor

and my daughter could use the gym that was excellent we like to go every day and when my daughter has training we have to miss

loved the fact that you were accommodating to me and my 4 kids

close to chessington zoo room service was brilliant

no room service, no house keeping

staff were very accommodating with early check in times and car parking

no room service even covid almost end and they could do that in a safe manner

rooms clean and ready early for an early check in

nice restaurant and bar but we did not use this facility

free wifi was very good and free breakfast was yummy

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

very clean apartment with all the perks eg wifi tv etc

of breakfast options for vegans

are welcoming and attentive, rooms are spacious breakfast is wonderful, and i like the little bar area where you can have a

lady as the receptionist was so lovely and friendly and either sorted out my late check out without any issues or

wifi worked well for working

she arrange to change my kids room to be on the same floor

very clean and comfortable bedding clean water and good wifi

space in the room and the kitchen facilities .

i liked the mini kitchen in the room and the fan was much needed and appreciated.

kitchen sink is a bit blocked, after pouring boiled water the blockage gets less

bath, little kitchen, everything

everything clean. got kitchen, tv and bath

friendly staff, especially during breakfast, kids got christmas crackers every morning

friendly staff, especially during breakfast, kids got christmas crackers every morning

they were flexible to provide an early check in, the place is clean, comfortable and their breakfast is delicious with various

my kids really appreciated his support and how lovely he was towards them

if we spent more ti.e at the hotel and visited the gym

watching the river with a bottle of red and lovely bar snacks

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

we were allowed an early check in and we had to be somewhere in the early evening

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the wifi was not really strong

intermittent wifi and no shelf at the side of the bed

paid wifi

if there is free wifi , it could be better. and heating can be better.

wifi and ac not working

i thought breakfast buffett was a bit poor expected more cereals for kids

great breakfast options, and great dinner options with daily specials prepared by a fantastic catering

meal in the restaurant was excellent rooms were clean and comfortable with good facilities parking was easy staff friendly and helpful great location with easy access to town and train

was superb and the bar and restaurant family friendly

character building, plenty of secure parking

stocked correctly with all you need and more there s also a littler shop to buy what you need gym and laundry room it s

how clean the accommodation is and it has everything that is needed i am working and the free wifi is very

for our needs was perfect for a party at local golf club but would otherwise have to reason to stay in central croydon

breakfast is too basic compared to what we pay to stay at the hotel, having cereals for breakfast

loved the hotel even the gym although not used a great facility to have

no breakfast available as far as i could see.

great large rooms, modern bathroom breakfast was good.

wifi wasn't working, common parts and room were dirty, stains to carpet and bed linen in room, fire

was such a good location, people have mentioned the breakfast but we found the continental option still had plenty of choice and was more than adequate

area is underwhelming and would have loved to get a cooked breakfast but continental is all they

i do not eat breakfast location parking room service was good

food - breakfast , dinner , bar snacks

couldn't not find anything on the room service menu resembling breakfast so i ate out

to wifi issues remain, tv operation difficult in our room because of the position of the sky

wifi wasn t as good as hoped

location to station, bar restaurant downstairs and plenty nearby too.

parking included too which was really convenient for us

wifi quality was altogether poor

wifi also wouldn t work unless you registered with the cloud

g using the tv, wifi , coffee machine

excellent beer; and excellent wifi although only in the pub

wifi did not reach our room.

main and irritating problem was the lack of wifi in the hotel rooms, above the bar; ok, the provider's equipment was malfunctioning but, for 6

good location, lovely room, bar and restaurant were great

no wifi in room

the indoor swimming pool is highly relax for family with kids

children love the indoor soft play area, kids swimming pool and the outdoor playground

up at 7 am on a sunday morning by laundry staff; very loud; banging about and shouting

kids menu was great but huge portion sizes!

room had no wifi, room phone didn t work only one towel when there were two guests

no pool

the spa was excellent & the swedish massage was

great spa and plunge pool

only thing i didn't like is that there is no free parking facilities and that the pool in the spa was out of order

breakfast really good and parking is only £20 in a secure car

wifi was not working and front desk unable to help solve the problem

the staff in reception and the bar were friendly and ever so helpful when i needed advice on where it was best to visit locally

the leisure club and spa was also great, for me the pool and gym

wifi was very, very weak and very slow

decor, great location, staff very friendly with initiative, nice pool / spa, garden would be amazing in summer but this was march so need to visit again to see it

met my expectations, the food was excellent, especially the breakfast which was first class

the air conditioning made the odd noise through the night that woke the kids up briefly

there were 2 sofa beds so both kids had their own bed

good chilled vibe even down to the music choices at breakfast garden looks lovely

breakfast was lovely

bed was big enough for myself and 2 kids 8&5, didn’t need sofa bed made up

can be a bit noisy if your window is facing the sports bar but it quietened down around 10

hotel nicely set back from the road, with a nice bar downstairs

very spacious rooms for the kids and large beds. very clean!

great for us as a family of 3, would be easily able to fit 2 adults and 3 kids