wifi speed

t in all rooms it wasn t signed very well regarding how to get to the hotel from north terminal shuttle

we didn't have breakfast we had to leave early.

not having to go outside to get to airport very comfortable bed - with early check in available

kids enjoyed the glass lifts

did not have time to enjoy the complimentary breakfast

we had an early check in around 0500 to that end we couldn't take advantage of the full breakfast

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in -

nothing ..... breakfast included in price too

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

the pool was lovely and the garden was also beautiful

we had a beautiful cottage with a bedroom, kitchen, lounge, dining area and 2 bathrooms

wifi couldn t connect, didn t show on my mobile

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and

had microwave, fridge, kettle , wifi- very good value for the money

room was very clean had everything we needed, perfect for 2 adults and 2 kids

no wifi unless you joined their points system. i thought that was a jip.

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

this allowed for a relaxed flight and our kids were not worn out and

no option for late check out provided but luckily plenty of communal area to wait in

night and morning, was a little cold, and i think there was some sort of cleaning cupboard or laundry by our

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that

shower good, bed comfortable, wifi strong, room was clean and warm

left it in unsecured laundry room

would have used the bar for food, unfortunately there was no vegan option

the restaurant staff were so nice withthe kids

the restaurant staff were so nice withthe kids

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

services , polite staff, decent breakfast with various food (including healthy options ) gym

we had room service, food was warm not really hot.

very uncomfortable, sagged in middle, kids bunkbeds constantly squeaking, pillow smelt of greasy hair

first floor window opens to far for kids

guest laundry is always useful but that's not a deal breaker.

rooms have everything you need - bathroom, wifi, cable tv

iron board in laundry room would have been a bonus

lovely spacious comfortable rooms, and reception areas. good food, gym.

staff super friendly and able to assist with the early check in

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

great gym

the decoration was very nice, bar was good and so was the food

bed a bit squeaky. and there s no room service

wifi worked well

the gym setting is nice and there was a beautiful old style church next to the hotel

hotel wifi kept dropping out

very good wifi

ample parking and less than 10 minutes from gatwick

the place was spotless, had plenty of facilities including car parking, and just gave off a warm, inviting vibe

spacious family room, comfy beds, fridge was a bonus for keeping drinks cold and kids loved the corner bath

the kids crawled under the beds and came out smothered in dirt and dust

ev charging points at hotel, staff really friendly and helpful - top drawer

wifi was weak in the rooms

they have a very small gym area, treadmill/bike/a handful of weight which was a great touch

everything at this hotel was excellent: room, shower, wifi, quietness ( despite being by the airport) and

to gatwick south terminal, easy accessibility to public transport,shuttle service to airport, breakfast, rooms

t connect to wifi

the cooked and continental breakfast was very good, plenty of different options

location close to gatwick airport excellent breakfast (full english or continental) on site parking at great

great room separate for kids

the wifi was reliable and fast (joined a couple of

location nearby airport. has pool, gym and room was great

unfortunately didn t have time to enjoy swimming pool and gym services

we ordered 3 meals from room service , all piping hot and delicious

free wifi

minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming pool

great breakfast, clean room, restful night.

wifi and location from airport is okay. the rest is not good.

here the night before our flight, rooms are clean and comfortable, service was great and the breakfast is just

booking in process followed by another excellent meal in the bar area

receptionist was very accommodating with an early check in and late check out

ud83eudd75 kids could not eat it

too expensive for what we got especially since 2 of the kids didn't eat anything thinking that

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on

the wifi is absolutely rubbish . didn t work at all. couldn t do much work on the laptop.

there are two adults and four kids so we needed two rooms

breakfast was really good with two charming lady.

parking were easy, room was very good and quite and continental breakfast was reasonably priced and staff very

loved the way they arranged our booking in good time and accepted our special request for early check in almost

parking is available at no extra cost

breakfast finished too early.

nice staff good food clean and comfortable rooms fast wifi.

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was

were well decorated and cosy atmosphere bed was extremely comfortable good size bathroom great bar and restaurant

the food was amazing and there was a lovely playground at the back for kids

it was a short walk downstairs to the restaurant for dinner and a lovely breakfast that was included in the

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were

huge area for parking and easy to find with directions

the kitchen is huge and beautifully equipped

arrived early and was allowed an early check in

no room service but tea/coffee and water in room so nothing really.

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

the staff were really helpful and the bar cozy

excellent family room with pet

the chandeliers, the fireplace gave a serene feel

breakfast is sometimes buffet and other times order from menu i wish it was always order from menu

room (11) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about

get any wifi or data when you was in the room

weak wifi

wifi signal

room service

room service was excellent

noisy kids (next door

great room , bar and atmosphere.

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

- in the restaurant provided great service and helped with our kids indecision

bar staff very helpful and made us food just before closing bar food, was lovely food.

staff were really helpful, allowed our request of an early check in to be granted

wish wifi was available in room rather then just at reception

of a bistro for people like us who did not wish to join a coach party and appalling room service

30am letting their kids run up and down the corridors waking me up this went on for 30 mins til they

no room service

first off called on the day to ask for early check in which was granted and code was sent to me and when my

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

no wifi in room

the wifi had a good signal for the internet

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

the spa was also great, as was room service

there was a function on that meant the bar was very busy

dinner in the bar was very good and breakfast was

good countryside location with a very good gym atlached.

standard, the service was fantastic and nothing was too much for the team there from reception, bar and the

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

the health club has a decent gym and the swimming pool is just lovely

the kids loved the pool and we had a good walk around the grounds

how homely the rooms felt. the spa was just amazing

spa day experience is fantastic

swimming pool

it was not good for kids. could not use spa and swimming pool. need time restriction at least.

the champagne bar hostess remembered our name and room number after

pool area is small, so if busy, you may not get a lounger

the facilities were great too bar and dining area was warm and cosy

under 18 years , however , other parents were happily inside jacuzzi with 10 years old and below kids

we were left prosecco, petals and chocolates as we were celebrating our anniversary and this was highly

was super friendly the food was amazing very clean with beautiful pool and jakuzi nice stream room to relax

pool and spa, lots of parking

had a great choice for breakfast, breakfast was delicious

small issue with the laundry which was eventually positively solved

bar convenient and served us a delicious sandwich and salad

friendly staff, eady parking, big room, great location amd super clean. amazing place.

helpful staff good position with parking and wifi

the spanish breakfast waiter and the reception staff

wifi in my room was terrible, but my colleague said his wifi was fine in his room.

could not get my tablet to connect to the wifi but i think it could have been a problem with my tablet

really nice and friendly staff, tons of parking and good food at reasonable prices

great staff good food easy free parking good size rooms with comfortable bed with work desk and chair

excellent food and small gym and grounds

room service was excellent and breakfast good

the only other room for improvement would be a fan or air-conditioning in the gym would have been nice as it

room service. got cold food

we dined from the bar menu and asked if we could eat in the adjacent lounge area

bar staff and excellent and amazing

it was very quiet the night i stayed so i had the pool and spa facilities to myself

could have had a bigger selection of bar food

pub menu had a good selection for the evening meal and plenty of options available for breakfast

bar was good (though pretty expensive ) staff were happy and helpful and there was staff everywhere

everything apart from the wifi that wasn't working well.

the free wifi didn t work but the pub was really busy and a lot of people probably using it

decent wifi

the wifi code didn't work

the overall feel of the bar and restaurant was welcoming and

plenty parking great food and beer was good well kept

good parking

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

room 10 wifi was intermittent on our older ipad, fine on the newer one??

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and

room service food wasn't the greatest, pizza was cold in the middle. desert was ok.

gym was very small with not a great deal of equipment

get to my door , and the lauguage , was very bad , not nice , and i would have been upset , if kids were there

of early check in with very efficient reception staff marta

lovely room, plenty of towels, kettle, ironing board, hairdryer, wifi. clean and spacious

only (slight) criticism, if i had to pick one, was that the wifi dropped out a few times which interrupted some

staff was close to the theatre we were visiting late check out was great breakfast was

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful

was some minor issue with the wifi dropping in and out, but i'm sure the hosts will have it fixed

) dusty fake plant dust collector on fireplace and in candelabra's, looks like most areas need a feather duster

we could not stay for breakfast as had to leave by 8 to catch train and too early for breakfast

good bar meals, excellent breakfast, comfortable bed

little gem of a hotel, staff very helpful and the manager personally served an excellent breakfast

breakfast earlier on sunday

breakfast was a let down, bacon was like cardboard

great breakfast, cool rooms, helpful staff, convenient parking.

lovely view through bar window

great large bar area with plenty of seating

food for room service

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

k for balcony room)

friendly and helpful staff and a good breakfast

lack of wifi

excellent cleanliness throughout, great staff, lovely breakfast and great value for money.

previous room occupants removing wifi booster!

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

views; really kind staff; nice food; easy access and good parking

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas

real coffee at breakfast is essential!

can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell

much worth the money , lovely hotel very nice modern design , very quiet nice bed room service very fast good

great food and room

room, pool, staff.

the bed was comfortable and good wifi on site

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

a teeny gripe regarding the wifi

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

wifi in the whole place

room service, wi if etc for price

lovely meals and bar area

things were fine apart from my first room service order in which they didn't process it and our dinner was very

friendly staff. beautiful location spa staff particularly fantastic

we loved the chests full of games for the kids too

ate at the restaurant(and also lunch at the pub at the entrance, wotton hatch), used the spa and pool

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

plenty of free parking

great breakfast, good choice.

clean rooms, good bar and great food.

of parking, friendly staff and atmosphere, excellent food, and near to where i was working

easy to find easy parking good service

i couldn t get the wifi but it was ok

slow wifi

allowed us early check in

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch

couldn t get wifi with the code i was given

wifi wasn t so great .

pub,tucked away and peaceful regulars chatty, staff all lovely good value for money with breakfast included

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

room, staff and food was lovely better than expected. buffet breakfast was included nice touch.

got continental breakfast included in price pay extra for cooked for cooked was worth the extra but please make

room with great parking facilitie

had no circulation, no tv and was unsuitable as i couldn t get wifi

no tv, bad wifi signal,

there is plenty of space for parking

reception staff, bar staff, restaurant and housekeeping, the birch is faultless

woken up by laundry collection. not enough shower gel/shampoo.

social distancing was done well and parking was good

receptionist was accommodating allowed early check in

the lady on reception was so friendly and helpful, the last behind the bar was really funny and polite

beautiful property, friendly staff. lovely bar with a log fire alongside and comfortable beds.

the bed was amazingly comfortable, staff very good, lovely decor, ample parking.

the wifi was good and the bed very comfortable

the large private parking was very much appreciated

free parking (unlike most hotels nowadays)

gym closed too early, no spa treatments

there's no room service

room service should be charged per room not per person per room

terrible room service option and food wasn t great

room service was great, and so was breakfast