location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

there were two excellent restaurants and a sports bar within walking distance was also a bonus

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

very clean. excellent breakfast.

work out center was empty as well i had the gym to myself

strong odor of natural gas immanent from laundry room

the laundry facility was $3

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

great staff! great pool! comfortable room!

the pool and the gym

friendly staff, comfortable bed, free wifi, nice size tv.

ere was a soccer tournament that weekend and some of the kids were very noisy)

location, familiarity, gym access, cleanliness but common areas need facelift.

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

there was a very large group of children there for a dance convention over 500 kids

c), rppm sizes were all of great quality and cleanliness

, the pool was open with 1 hours block reservation spots

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

breakfast is not good

breakfast was great

clean. had a pool and gym.

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

wallbox ev charging stations!

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

hotel was clean, our room had complete kitchen, wine glasses, etc

there wasn't much parking.

nice hotel, breakfast was good and employees were nice.

i didn't make breakfast but the location was great!

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

our 2 kids loved the fact that we were treated special with a bottle of water

my kids love the pool the most

i have got late check out per request

highly recommend, kids loved making waffles and fitness center is good

i really enjoyed the breakfast

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

business center, fitness room, free breakfast

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

there was a nice breakfast of waffles, biscuits and gravy, and cereal

beautiful grounds staff was able to accommodate our request for early check in

the pool area was clean and chlorine wasn't strong like other hotels i've been too

my kids loved the pool and they room

the fitness center & pool.

very nice hotel, great gym

breakfast could have been better

the gym and business center were open

good hours for the indoor pool and hot tub

location, breakfast is very good, and pool and whirlpool saved me

gym had only one 45lb set of dumbbells and no other weights

clean, quiet, spacious,great breakfast

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

breakfast was nice,they have a laundry area coin operated for long stays

we liked the two bed rooms and the kitchen. great location.

the breakfast was great and loved the pool...

the bar was closed and had to purchase our own stuff

granola bar oatmeal and cereal in cups

no microwave in rooms,no bar or restaurant in hotel.

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

had like 4 younger kids playing hide and seek till 11:30

it had a small pool and no jacuzzi

decent gym, pretty cozy feel

pool size for this size of a hotel is a joke

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

front light over entrance and kitchen area in the room was shorting or flickering for some reason and was distracting

easy to find. very friendly employee. pool was clean and refreshing.

overly crowded pool (especially considering covid right now)

calm,clean, good kitchen,breakfast

dishes included in the kitchenette really made it feel like

the pool made my son and my skin red and very itchy.

nice interior design nice gym very good location

good breakfast clean and spacious

lovely hotel. grab and go breakfasts. large, nice rooms.

pool was very small and no hot tub

the location, room space, breakfast, and open pool design

pool area could have been heated more because it was cold that day so the heat should have been

location..breakfast is fresh and tasty.

rooms clean, staff excellent and breakfast buffet was great

the only ice machine was located on a lower floor in a laundry room

wish there was a hot tub but the pool was great and actually very warm.

breakfast was wonderful

it was nice to have an indoor pool for the kids to enjoy

it was nice to have an indoor pool for the kids to enjoy

my kids loved the breakfast and the front desk attendants were very nice!

loved it here however the spa prices way over priced we didn't use the the spa.

wifi is stable. but you always have to login again.

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

golf, bowling, swimming, massage

very clean, comfortable, nice breakfast

friendly staff and free hot breakfast!!

breakfast was perfect.

the manager was attentive to the customers and visited during breakfast.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

having a pool

little more choice for breakfast.

no pool or hot tub.

the bed was nice. but it needs a pool

bagged breakfast

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet, stand up

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus to local mall excellent value for

ood) was good but i guess it was competitively priced.

the room was dirty had hair on sheets had to call room service.

yes ! the swimming pool was out of order

fitness centre was well enough equipped

thr bed was very comfortable and rooms were nice pool was nice as well.

breakfast was very minimal

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

my grand kids loved the pool

i dont eat eggs but the kids love them they wanted more...

swimming pool was clean and great for kids

pool wasn’t open, when i booked our stay it says the pool was open and the gym was closed and it was the other way around

the pool was really nice for kids

pool is not large and fills quickly

the breakfast was awesome my kids loved the selection

good free breakfast and the pool seems a hit with kids

free parking, internet, and breakfast

good free breakfast and the pool seems a hit with kids

big room with kitchen. friendly staff. clean room.

pool area was clean and had clean towels

it's in great location, clean , comfortable, with full kitchen.

pool clean

loved the room, breakfast, and pool

pool key. keep them is 30$ additional no one said anything

the pool was open in timed slots but because there were so few guests we had it for hours all to

i know covid is going on so it kinda sucked the bar area was closed.

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

loved the bar at the hotel, liked the pool,liked room service option

was no microwave in the room and the pool hours were kind of early

you need a couple shuttles

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

the kids loved the pool and hot tub

need a centrifuge spinner for swimsuits in the pool lounge

pool was cold for indoors!

everything! including the food for breakfast!

it is an added plus to have breakfast and coffee in the morning

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

i walked at the track at the park and even ate my breakfast out there one morning

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

only thing i did not like is the fact that the hot tub in the pool area was closed

the staff was helpful, and the gym was well-equipped

need more hooks or towel bar in bathroom

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

meat was not really tasty, the rest of the breakfast was really good

breakfast better than other hi express stayed at

very clean and comfortable beds. the breakfast was extra tasty.

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

no pool, fitness center, room service, breakfast

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

what gym has an odd number of dumbbells

there was no room service

pool with temps warm enough for the little ones

the breakfast was awesome

the bar/breakfast area they are temporarily hosting was well designed and thought out

clean hotel and breakfast was great

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

pool kind of small. would have liked a hot tub

privacy with the barn style bathroom doors in the room

right off the highway, up to date, very colorful, nice pool

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

no free breakfast. no shuttle to airport.

shuttle ran too late to catch our flight so we had to rent a car

would be nice to have an airport shuttle

nice hot tub/pool area! room was clean!

bar was excellent with a fully stocked selection of spirits and food

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

pool is cold !!!

seems to be renovation work going on and limited pool or fitness and no resturant

the food we ate in the bar was very good and priced well.

the pool was closed and it felt a little run down.

the restaurant / bar in the hotel had great food, reasonably priced

went with kids; ugh

the pool was very nice and clean

the fitness center was also clean and organized

the pool was good for kids

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the indoor pool was a welcome relief for the kids

the indoor pool was a welcome relief for the kids

should have been warned that there would be a charge for parking

swimming pool and breakfast

bar and nice pantry to buy a couple of important items

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

pool and breakfast

the spacious, clean room with a really nice kitchenette!

room was clean ,comfortable, kitchenette was perfect

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

location and gym

breakfast was great, if you get up soon enough!

nice gym with two very versatile machines which substitute free weights

superb! clean, modern and amazing, delicious breakfast

enjoyed all the cold breakfast food: cereal and other foodstuffs

breakfast was very good and room was very clean.

breakfast was so huge and good

best breakfast buffet. great location. clean.

the side door didn't open with a key card. the gym equipment should be more updated.

shower is amazing, delicious breakfast and got a early check in!

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

have a mini fitness room, which is good enough for morning exercise

very convenient and the breakfast was delicious.

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

no pool, tiny gym. staff not the friendliest

i smelled the breakfast but didn't see it nor did anyone offer lol

room have everything that need for long staying. good free wifi. good breakfast. nice location.

gym was mostly all broke. bad smell on the room

they take a deposit of $100, the gym was closed

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

nice and small, liked all of the breakfast options for picky kids :)

location, price and excellent breakfast

the color scheme and furniture style in the bar and eating areas

that the pool was open and they serve breakfast.

the pool was out of order!

nice room and excellent breakfast

there’s a weird smell in the gym room

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

the bar was closed during my stay

didn't have free continental breakfast. the pool had flies in it.

pool was small but at least they had one and it was working

the bathroom floor also pooled water when using the shower

pool was dirty the morning after

the pool area and fitness room were both enjoyable

pool n

breakfast just ok. juice all watered down.

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

everything except no laundry for guest ! that’s extremely hard when staying a week or more

and the weekend breakfast at the hotel bar was delicious

good bar & restaurant onsite- very reasonable prices

lovely bar and facilities

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

no shuttle to airport o'hara

the staff the cleanliness the pool the hot tub and super comfy beds

no shuttle to o'hare.

since it was being renovated, the pool was closed. but we knew that prior to booking

pool is open

breakfast could be better and last longer than 9 am

the spa was out of service, but it happens and it didn't take away from our very positive experience

wished we had a chance to check out the pool and fitness center

spa close shower’s terrible, bad smells

the only reason i chose this hotel over others was the indoor spa / hot tub

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

big lot. comfortable rooms. fridge & microwave. laundry.

price inconvenience. breakfast the next morning was great!

breakfast, swimming pool. close to family

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

there was no breakfast available. ud83dude22

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

more food options for breakfast.

did not have breakfast, i had to rush to the airport

breakfast wasn't so grand with a lot of variety

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

the pool was small but it worked the kids still had fun.

my beginner-swim kids had a great time using the pool

my beginner-swim kids had a great time using the pool (but see below)

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

laundry on site was useful

breakfast was supreme very clean area and an attendant to help you with your options i believe her

breakfast was a great start the next morning

breakfast was okay.

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

very comfortable and plenty to do in the evenings

complaint is the swimming pool was too cold to get into

the staff was very nice. they even let us swim in the pool a bit longer.

i am on vacation i expect room service every day

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

there was an indoor pool and hot tub, but didn't have a chance to use it

pool is too cold!

the pool area is very nice with beautiful plants and nice staff.

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

pool is nice and the rooms are great

room, good breakfast, staff was very friendly

just wish the pool was open.

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

pool need towels

cute kitchenette

free parking and near a lot of shopping areas.

after the kids went to bed the drunk parents took the

lobby and bar is a bit out of date

room service was super quick & food was good quality and quantity for price

it was a great room but the pool was amazing, kids had a great time

the atmosphere was nice. the kids liked the pool and the gym

and bar would have been better

they accommodated me with a much needed early check in! great staff!

clean room, pool and workout area

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

shuttle service i had an early morning flight and shuttle driver told me there

getting their shuttle was a mess, took 1hr before it arrived and doesn't start early enough to take early flights

we will be staying here from now on rather than messing with a hotel shuttle

nice to be able to walk to flight in morning with kids

the kids liked the pool

the gym

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

the pool,food an staff!

the kids liked the pool

loud kids running down the hall screaming

was kids running down the hall both nights i stayed and late at that i told the staff the first night

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

plenty of options and for kids too

pool area was to cold and not enough towels

awesome staff, great breakfast!

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

thought the breakfast could have been a little better

older folks or those with bags and kids may not appreciate that

switched to the room near elevator because of small kids

pool was very small

fact that we couldn’t use the pool or gym and the breakfast area was just grab and go which sucked but we understood why due to

there was a nice pool and work out area

the pool was also very

the pool was also nice and clean

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

breakfast offerings were nice, parking was free and available, room was nice and as expected

breakfast offerings were nice, parking was free and available, room was nice and as expected

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

breakfast was the best i've ever had at a best western

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

the shuttle service to the airport was very convenient

loved the size and comfort of the room and the kitchenette

shuttle took too long to pick up at airport.

they had a gym but i will not be staying there again

everything. shuttle to the airport.

early check in

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

has a large restuarant, gym and computer cove

a lot of out of service in the hotel. the gym, 2 elevators and a door

breakfast can be better

we were able to pay for a late check out which was handy for our late departure time

nice little gym and indoor pool

nice warm indoor pool, good breakfast and free airport shuttle also included

could have a few spirits for sale for late travelers to purchase after the bar closes.

location and shuttle were perfect for ravinia

need to expand your breakfast choices

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

5 min from airport and casino

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

came for the price is right game show, we came with our kids, my in-laws and some of my co-workers

clean kitchen

it’s economical, clean, courteous staff, with rooms equipped with microwave and a mini kitchen

at least the pool worked

more breakfast options. also a microwave in the room

laundry

comfortable room, nice breakfast and a decent little gym/swimming pool.

new. friendly staff. shuttles to hotel made that easy for us!

staff was very helpful ans the breakfast buffet

breakfast & the pool

the pool and the gym were clean and the towels at those facilites were clean and new

she got in the pool and was sick literally 5 hours later

kids sleeping on the sofa didn’t get any duvet only blanket :(

breakfast was amazing

the pool and the gym are good and pretty new. room was ok. lobby was clean.

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

we tried room service the night we stayed but no one answered

have a travel

bar drinks and food were excellent

i loved everything and the gym was great

easy location to the airport and shopping. great size room and gym. pleasant setting.

well equipped gym facilities

there's a place to print out your boarding pass, and a 24-hour shuttle

they should sell beer bottles at the front desk since the bar closes early.

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

i am a single mom with 2 kids and needed some help with my luggage