breakfast & the pool

i did not check the gym or pool though

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

breakfast could of been better

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

the beds where comfortable. the kids enjoyed the pool

kids running around slamming the door

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool and the gym are good and pretty new. room was ok. lobby was clean.

cleanliness, and comfortable bed, location, breakfast was good, complementary items

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

stayed here because it said it was close to the casino

the gym was lacking in

love the set up and that it was just a walk away from the casino

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

the water of the pool a little bit cold.

was great to kill tome with our kids since we were only there for a flight and weren’t there for very long

pool water was a little chilly

laundry room and gym are good

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

shuttle was quick and reliable

airport shuttle on time. staff friendly and efficient. room spacious and clean.

shuttle to ord is very dependable and pleasant

also being a marriot member it has perks with late check out

have suites, which is great if you need to have kids sleep in a separate room

to the airport and they have room service and shuttle services

i loved everything and the gym was great

change rooms three times there was an odor in one room, we were not informed of room service upfront, and we were a bit dissatisfied with one of the

close to airport with shuttle service very comfortable clean restaurant on site

the suite includes a kitchen that you could cook in if you wanted

we made use of the small gym and had a decent breakfast

it’s economical, clean, courteous staff, with rooms equipped with microwave and a mini kitchen

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

very near at the airport , free shuttle bus is reliable , staff are courteous

i like that there was a pool for kids.

comfortable beds and pillows, gym well-equipped for a hotel

location, bed, gym

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

everything was great. breakfast, bed was was comfortable.

bed, good size room, good wifi

wifi was much too slow. emails delayed, took a long time to access web pages.

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

we stayed for 2 days and room service never showed up even after requesting

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

shuttle to and from airport in 15 minutes and clean hotel

the location was across the street from rivers casino

location and river casino across the street

i used the gym which had the necessary equipment

comfortable bed, quiet, good breakfast, easy airport shuttle

waitress at the bar was super rude and loud to my husband

the check-in process took longer than expected. the shuttle was not very comfortable.

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

everything. shuttle to the airport.

shuttle service is great, and the breakfast was very good

also there was no room service

free shuttle to and from airport. large room.

court yard with pool and half court basketball was nice and good for dog walks

pool, large room

the free breakfast was great with a wide variety of items to choose from

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

great spacious room with kitchen

wifi was not so good, unstable sometimes

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

the continental breakfast saved our family $$ considering what the surrounding restaurants were charging for

the gym is dissapointing, just a few treadmills, bikes and dumbells

just a convenient, basic spot. all i needed. gym surprisingly good.

no breakfast available on the morning we were there. small, small inconvenience.

gym

the breakfast

only issue was that we requested a late check out which was confirmed by the front desk the night before, and had three different

ol, gym, etc.).

room service and restaurant food is awful

i ordered room service and when i got it, it wasn t that warm anymore.

room service was great and food was even better.

no room service

very close to airport and offered very comfortable bed, a bar and restaurant.

shuttle to ord was prompt at 5 minutes after every hour

most comfortable beds ever....great shuttle serice

room service was fast and food was delicious!

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

clean facility & quick room service

buffet was great and my lady was able to finish up some work before checkout

shuttle to airport. food in restaurant was yummy.

wifi was not stable and keeps disconnecting but worked well

i loved the shuttle to and from the airport.

hotel bar with happy hour and great food

she was so kind to my kids and made every thing a breeze

decent restaurant, great location, relaxed covid restrictions, early check in

breakfast was great my children loved the pool the bar was great also

complimentary breakfast and custom omlet bar was great

we thought the pool might have been open

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

fast room service

the snack bar, gym, and pool are great amenities!

airport free shuttle

everything and the bar is a plus

has an inside gym and pool, big inside and outside lounge and a bar

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

rooms, super-comfortable beds, great shower and a truly excellent breakfast

wifi hard to get in 1401

the room service was average at best while being very expensive.

room service restaurant was

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

room service and the restaurant was amazing

we loved the downstairs bar area

best gym in a long time

shuttle

the service was good and the shuttle service was very good.

king size was very comfortable, rooms were very clean, and room service was quick

gym was phenomenal, very well-equipped and open 24/7 which was perfect for jet lag

great amenities in the room, excellent shuttle service to o'hare.

room service was prompt and delicious

didn't try any of the food or bar but they made a point of letting me know where it was and its hours when i checked in

lacking - no mini fridge in room, limited selection of food from restaurant and room service

specially a guy named dontreal he was part of the room service i believe

room service had a 6% charge plus a 20% service in addition to the sales tax

hotel shuttle provided easy drop off at airport

breakfast was wonderful, the bed was a dream

breakfast was the best i've ever had at a best western

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

it was very hard to find there was not good signs getting into the parking lot.

wifi only

nice to be able to walk to flight in morning with kids

good it has a pool so the kids could burn off some energy

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

excellent-quality gym as well

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

were very comfortable and room service was was excellent showers were very nice bathroom in general was nice transportation

the rooms were clean and in great condition, room service did a great job

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

sauna in the bathroom. pool and whirlpool so clean

try the blackened chicken at the bar or in the restaurant

pretty noisy

was mentioned breakfast included but that is not the case

not clean no room services hallways and property in very very poor condition

breakfast buffet in the restaurant in the hotel

room, comfortable bed and pillows, nice lobby area, my kids really like the pool and the breakfast was delicious

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

the staff from the reception area, kitchen staff, and shuttle driver are all pleasant, kind, and very understanding

microwave not very clean. nor the laundry

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline train

very clean , friendly helpful staff, very comfortable beds and amazing pool

no plastic bag for laundry

the breakfast have all you need to start the day

the jacuzzi was close and the pool has poor maintenance

equal quality competitors have better breakfast options and fitness equipment

the kitchen girl stood at front desk chatting , surely she had time to load a dishwasher

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

stranded at ohare airport with my 2 little kids

gym, pool, food not great...

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

the kids really liked the pool.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

the shuttle service to the convention and the mall. room service and the bar.

breakfast, room space and cleanliness and shuttle service

metimes we

friendly staff, clean room, good size and functional bathroom with all the amenities, good wifi, good breakfast and excellent free shuttle service to and from airport

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

free breakfast was just dried cereal

the breakfast

nearness to airport, friendly/helpful night guest clerk, comfortable bed, free parking.

i called room service because tv wasnt working, 3 times and they never came to fix it.

paid $25 more for this hotel because it was supposed to be a casino hotel

the food at the bar was good along with the drinks

good bar & restaurant onsite- very reasonable prices

lovely bar and facilities

everything except no laundry for guest ! that’s extremely hard when staying a week or more

free shuttle to airport

i like the that it has a gym and laundry room

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

it is like a small apartment with the large bathroom and the stocked kitchen supplies

room and laundry

asked one of my kids to take a muffin she had touched-even though it was packaged

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

the parking is awesome. the included breakfast plus the everyday coffee available is super!

gym equipment broken generally hotel is a bit dated

room service was terrible, called multiple times to have the room cleaned and no one answered

the free beer and appetisers, the pool was small but lovely and warm

pool is open

no shuttle to o'hare.

it was great to have a shuttle to the airport.

the shuttle to the airport was very reliable and came to and from frequently

pool closed to early and that was the purpose of booking that hotel

decor, very clean, good breakfast, pool, fitness center, business center, good location

decor, very clean, good breakfast, pool, fitness center, business center, good location

breakfast with cool pancake machine and cinnamon rolls sooo delicious

loved the breakfast!gym was also very nice

nice room, very clean and comfortable. we ordered room service and it was excellent!

no password for wifi

shuttle was there right on time and room was totally comfortable

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

wifi in all areas and free parking

no free breakfast due to covid but they did have juice and coffee

great stay and great breakfast. great staff as well

breakfast time was so fast and early wish it had a pool or hot tub

very convenient and the breakfast was delicious.

breakfast was decent

breakfast was awesome

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

the kids were disappointed about the pool

shuttle driver (from o'hare) was an angel going way beyond the call of duty

staff wonderful & their breakfast great, unusual too see.

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

free parking was great

the hotel had a nice heated pool for my kids

she was there when i checked in and helped to accommodate while i was getting my kids settled

parking lot could have been plowed better

gym was ok pool are ok manger a male at conter very nice and u can chat and he is helpful too.

the shuttle drivers were very accommodating and punctual

wifi was not working

was an odd smell in the room and in the gym room

free shuttle tranaportation is always a bonus

they let another family park there w/o staying since they were traveling with us shuttle was on

great breakfast

the free shuttle from on to the airport was cherry on top

liked the breakfast and the pool

the kids didn't like the bathroom door as it didn't feel very private

no free breakfast. no shuttle to airport.

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

room was clean, beds were comfortable and the pool was nice and large

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

the fitness room was perfect!

free breakfast and wonderful front desk staff. also free laundry machines!!

the breakfast was good in correlation with the charges

safe and convenient location and great breakfast and beds! staff were really nice!

the breakfast bar was great also

handy having a guest laundry and front desk selling detergent

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

pool key. keep them is 30$ additional no one said anything

the pool

-welcome cookies at check-in -good gym

no hot tub, but even without we enjoyed the pool and how warm it was.

there was no breakfast at this location ... and no restaurant or bar open!

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the pool was not working properly. carpet was worn and needed cleaning.

pool water was cold

the safety bar in the shower wasn’t secured to the wall

could have more available laundry machines and have earlier and later laundry hours

breakfast was great but wish it lasted longer....til 10 am not 9 am

the laundry eo was centrally located

breakfast was excellent with real scrambled eggs and real sausage

breakfast was adequate but not the greatest

carpets stink of old curry, and its its very load around that middle srea by the pool and the gym

in addition to all of this, we requested room service every day we were there

front parking lot was full.

liked that it had a working restaurant, pool, hot tub, open air social area and gym.

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

the bar was open

a lot of free parking space.

didn't really like the parking lot but maybe there was some better parking that i didn't see.

were not notified of this) and sometimes they wouldn't

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

second thing is a shuttle

room was a good size and they gave us a free early check in this hotel offers a free airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

shuttle was very helpful as they even arranged for me out off thir operating hours

the price, free shuttle to the airport, and the staff.

breakfast was very good and room was very clean.

the side door didn't open with a key card. the gym equipment should be more updated.

shower is amazing, delicious breakfast and got a early check in!

the free breakfast

i also enjoyed the very delicious and surplus breakfast that was served

breakfast

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

breakfast was great, if you get up soon enough!

the hotel was very clean, the staff nice very nice and the breakfast very good !

free pakring. nice area for breakfast.

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

the indoor pool was a welcome relief for the kids

free parking.

the pool was nice

should have been warned that there would be a charge for parking

pool, starbucks in hotel, easy parking, friendly staff

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

i did not like a long haul way. took some time to get to our room with little kids.

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

awesome staff, great breakfast!

free continental breakfast as well

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

only microwave available is at their snack bar area, near the pool

pool was warm, fitness center was clean

the pool area was the best hotel pool area i’ve ever been to.

was very comfortable, the pool - omg the pool - was like bath water

really well done. great facilities. very good golf course. first class

location of the hotel with a surrounding greenery and golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

situated on a golf course

boutique hotel at an awesome golf course

nice breakfast included

the pool was great for the kids

new, clean large suites with all the amenities. nice breakfast.

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

swimming pool was available on a reservation basis which worked well

the pool and whirlpool were great!

gym is fine business room is good , you can take printouts of you want shuttle service for near

clean,pool

like the bed and room, they allowed me early check in

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

scramble eggs at breakfast are real, not soppy wet powdered add water junk

huge number of unruly kids in halls and public areas

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

we love the pool

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

limited breakfast choices

did not have breakfast, i had to rush to the airport

more food options for breakfast.

breakfast wasn't so grand with a lot of variety

there was no breakfast available. ud83dude22

clean, quiet, good location, plenty of parking.

i didn t make it to breakfast

breakfast was great. and staff really nice and friendly.

nice breakfast

breakfast was little repetitive but still great

we came to celebrate our granddaughters 7th birthday and spent a lot of time in the pool.

great breakfast, clean rooms, warm pool, good fitness room.

the breakfast was excellent, and there was plenty of space

breakfast

the kitchen staff could have been a little more friendly, but everything was nice.

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

no room service and it even advised that it could available ion request

kids loved the pool and gym area

the pool was a little dirty

bar is very incomplete and the rooms even if clean need renovation

it wasn t super packed. the staff was very nice and they had a nice sized pool and gym

the grab & go breakfast sandwiches were tasty along with the yogurt

good choices at breakfast. very clean. great setup for traveling with kids.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

the services including gym, indoor pool and ballroom.

the gym and pool were also nice and the lobby was pleasant

ample parking for our big truck

so many hotels in the area charge for parking, but free at doubletree north shore

the pool was neat to experience half inside & out

convenient, friendly staff, laundry facilities, gym, pool.

the property had complimentary laundry room, gym and pool

pool and kitchenette

i enjoyed being able to cook in the kitchen in my room

nice laundry with no charge to use machines

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

two different bank cards in laundry payment option for dryer

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the jacuzzi with hot water and hydromassage

our last major complaint is the wifi

good breakfast. clean facilities. friendly staff.

breakfast was well stocked

there was clean and quiet room, and breakfast was so good

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

pool and hot tub water are checked daily and pool area is always clean

cleanliness. room comfort. indoor pool. restaurant.

the atmosphere was nice. the kids liked the pool and the gym

hotel with gym and outdoor pool (seasonal)

the pool was very cold

bartender/service and hotel staff were outstanding

pool and gym were very nice.

advertising of working jaccuzi in pool area

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

no room service

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

in the evening bad quality of wifi

room were quiet without kids running around at night

no room service which was weird

privacy with the barn style bathroom doors in the room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

hotel has a bar and fire-pits, lap pool and everything is spotless

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

staff was very helpful and kind, and most of all the 24hr pool table!

very convenient, very clean, stylishly furnished room and very good breakfast

meat was not really tasty, the rest of the breakfast was really good

breakfast better than other hi express stayed at

very clean and comfortable beds. the breakfast was extra tasty.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.