pool very small but nice

i had no complaints but my dear other half wished the fitness room was a little bigger

breakfast options could have been better.

also, the breakfast was fabulous

door separating the sleeping area from living room and kitchen area.

breakfast was upscale

the breakfast was perfect, fresh and tasty

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

breakfast was good but if you are eating anytime after 0900, you're out of luck.

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

the breakfast had a lot of options

i liked that the hotel has a pool. very clean rooms.

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

my family really enjoyed the pool and the cleanliness of our room.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

driving all day, my kids were thrilled with the pool

clean. good breakfast.

was extremely comfortable and the breakfast was excellent

breakfast was fine.

i don't remember there being any other breakfast

breakfast was only adequate

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

we were at the end of breakfast, so a little sparse.

breakfast was cold, did not taste good.

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

free breakfast and it's a really nice hotel

the beds, pillows, location, staff, breakfast

the pool wasn't open

i hate that the pool close at 10 pm

a lot of kids running in hallway after 12 night.

having such a beautiful swimming pool and jacuzzi speaks very well of your business

it was clean and they have hot breakfast and they feed you dinner

breakfast was yummy

nice pool

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags, limited bath supplies, very noisy

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

comfortability and the pool

there is a large front grassy area so its a little far to the parking lot

only wish hotel bar was open for a night cap.

not free or particularly good; bar minimal & not friendly

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

gym facility lacked weights.

the room, pool and staff.

pool wasn't open

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

the pool wasn't clean

having access to the pool, bar and pool table offers a very nice touch

said i couldn’t have all those kids in the

hotel eas so clean i love how you guys made the hotel like home awesome choice i also love the gym

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

lots of kids

everything especially the breakfast!

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

the people staying that weekend left the place in mess, to many kids.

reasonable price includes managers reception and breakfast

there is no room service. booking info needs to be updated.

the front desk clerks the room attendant the cooks in the kitchen

we were not aware the pool was seasonal only.

we didn't eat breakfast. we preferred to sleep late. i don't know where it was located.

there were kids knocking on my room door and running.

pool

having some gluten-free options for breakfast would have helped as well

the pool was closed ud83dude41

pool was being worked on, so it was closed. but it wasn t a deal breaker.

breakfast selections were cold

love the kitchen and bathroom and the layout of rooms

breakfast was great

price, location, cucumber water in the lobby, fitness center

continental breakfast was great! staff always courteous and friendly.

husband and i stayed here for a night away from the kids

breakfast was excellent

the continental breakfast was a standout. we consistently had a nice start to our day.

complimentary breakfast was good and

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

early check in great

the breakfast was not that big.

size of room as well as the breakfast selection

courteous and most helpful staff. excellent amenities in the room including a kitchen.

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

the breakfast was good and the staff was friendly and attentive

free parking

how early the spa close

i loved our room, loved the spa robes and the technicians at the spa were very professional and friendly

the only point of improvement i would suggest is better lighting for the outdoor walkway and parking

also, parking lot entrance not illuminated well

the pool area is amazing and so is the backyard

it is a unique and cozy place. the tavern restaurant and bar was enjoyable as well.

ry important

it s beautiful well except they pool but i believe they are currently fixing the issue

on the first floor, there is a bar that serves great food

the breakfast was ok

breakfast was good and the woman working it was extremely nice and pleasant

fantastic breakfast included

also, indoor pool and hot tub

awesome pool

tess, the supervisor was nice to give us an early check in as well as a late check out during our stay

breakfast options were plentiful with sausage, scrambled eggs, fruit, and waffles

the kitchen and living area were a great addition

laundry machines worked great and didn't cost extra

staff were very courteous, our room was amazing, the breakfast was above and beyond adequate

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

the breakfast was good, and the area was nice and clean

location and the great free hot breakfast. love the corner room/king size bed too.

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

breakfast and location

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

serving breakfast in the morning with plenty of coffee and juice

kitchen in the room

it’s very nice place and comfortable beds i liked the breakfast

breakfast was still not

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and attendants were outstanding, exercise

pool, hot tub, and gym on site although i was too tired for any of it

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts and undies they swam in

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

everything else was fine, close to highway, stores, restaurants, 24 hour coffee, gym

breakfast is simple but delicious, and staffs are very helpful

if you need a decent hotel that has free parking, it's your place

breakfast was not included in price. the cafe was pricey.

and gym not open which i understand, but the if some of the amenities aren't available then that should

wanted breakfast to last a about 30 minutes longer.

breakfast is always excellent, and the staff is always friendly and helpful

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

breakfast lot of selections

the breakfast employee deserves a major raise, she went well above and beyond her duties

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

pool and hot tub hours

pool was unavailable , and the key entry from the outdoor space did not work

small pool

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

the fitness room didnt have any weights and the pool was dirty

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake for her birthday

they also had a pool and small gym

you shouldn't need paid wifi to utilize

the pool was awesome for my family

breakfast - my kids enjoyed the waffles and fruit available

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

breakfast wasn't good at all

staff. breakfast

grab and go breakfast uninspired though not surprising

they especially liked the breakfast

the breakfast was wonderful, and the young man that was in charge of it was very friendly and polite to

friendly staff. breakfast was good. comfortable bed.

would have liked a fridge in the room, and longer pool hours.

pool was closed

i was told by desk when i checked out that they do not do room service for an overnight stay

loved the pool for the kids and staff was awesome. the club was the best!

the pool was a little cool for me.

my kids slept on the floor

the bedding wasn t in our room for the couch bed so we had to wait an hour for room service to bring it to us

the breakfast was so good and consistent

pool was down. i had two small kids and that sucked

liked everything about the property from the room to the daily breakfast

an ok breakfast to get us on our way

screaming in hallways , kids running around , people getting ice from ice

to us but stated it was open on the site and on the paper we recieved upon checking in but the gym was open

parking

the room service quickly replaced my towels when the old ones were dirty

room service delivered food and a bottle of beer was delivered with meal

in refillable container like some gyms

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

driving 7 1/2 hours, i was unable to use the pool area

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was aggravating

smelled fresh , very clean and quiet despite all the kids because of pool

no pool or gym access

breakfast was very empty

only problem is we booked for pool and didn’t know it was under construction

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

loved the pool

pool closed when restrictions lifted in ohio. bag breakfast terrible.

the pool was locked by 5pm and still locked the following morning due to an incident

excellent staff, great breakfast, great location.

that it didn’t have a indoor pool

i liked the kitchen and how clean and spacious and quiet it was

lol ot could have been summer so we could use the pool!

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

the staff members are friendly, the room is comfortable and quiet and the wifi works well

location close to downtown, nice area, good breakfast and very kind staff!

wifi was slow and unreliable for a business traveler

breakfast - typical express breakfast - only eat if you are in a rush.

great location, nice and clean, great night sleep, breakfast was tasty

breakfast was great

really wish the breakfast would go later than 930, especially on a weekend

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

nice breakfast

the continental breakfast had a variety of food that my family enjoyed

had a wonderful stay in a clean hotel with a great breakfast!

breakfast was perfect

clerk was amazing - friendly, accommodating, efficient breakfast was a winner - exceeds competitors'

with wifi

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby come

i stayed in the room for 10 minutes to use the wifi to book myself a different hotel

the wifi is the most terrible i've ever had in a hotel

the pool was clean and so was the rooms

the pool was well kept

laundry on site

their was no breakfast out the next morning

breakfast was a little disappointing.could of have more variety as far as hot food options

gym on site

breakfast was great. the shuttle was a life saver.

the bar and grill has good food and a nice atmosphere

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

the gym is missing a pull-

in bar was not the best buy ok if you could not venture out

coffee in the room, gym and pool available, free shuttle service breakfast available

being near hospital & having shuttle was essential

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

- gym needed remodeling (water leak)

room service was quick and delicious

excellent location, amenities, room service and staff was very helpful!

breakfast could have been having slightly more variation

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

she was able to accommodate an early check in for us

excellent breakfast. superb location . sensational staff

the rooms are very well kept and i love the bar with stools in the rooms

help us arrange shuttle bus pick up to cleveland clinic

weren't enough dishes in the kitchenette for two

random person off the street got into my room and stole my kids air pods, and apple chargers

staff was screaming at kids using the f-word right at the entrance

it was one of the hotels that had cleveland clinic shuttle service

close to cleveland clinic and the shuttle came everyday

convenient with laundry and gym room

room service was amazing and prompt!

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

we weren t informed of the $50 copay for valet and room service before staying

network connection

comfortable bed. proximity to cleveland clinic. shuttle service.

room service and cleanliness

no room service

breakfast was great

the indoor pool/hot tub were amazing

same family that owns motel 6 in the same parking lot owns also holiday inn express

parking was good

the swimming pool and included breakfast was very convenient for my family

not many breakfast choices

no breakfast currently due to covid

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

pool is small but a nice bonus

smelled a little smokey, crowded breakfast room (your group/family may have to split up), people smoking outside main door

pool and breakfast closed.

the indoor pool

pool and breakfast closed.

breakfast options weren’t good.

breakfast is minimum

rooms very clean, and the pool area has a game room and an awesome indoor playground for smaller kids

playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

the breakfast was great

to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

location and the pool

the pool

lots of parking

pool closed at 7pm and didn t open until 12noon the next day and we didn t get a chance to swim

has truck parking more or less

it was close to the freeway, shopping plazas, quiet not crowded,ample amount of parking,allowed pets

the pool area has a strong smell of chlorine.

location was great for our visit to this city. breakfast area was well stocked and clean

breakfast was awesome and location was convenient

only 1 thing...the pool was too cold that was all.

pool was not warm.

great service, very nice staff, super clean, wonderful breakfast, outstanding room and pool!!!

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our second

rooms were excellent. breakfast was top class

be nice to have a full breakfast on the weekend.

the full kitchen gave an opportunity to cook meals which was super convenient for my extended stay

wifi you have to pay for

supervision on pool of other children , no adult time kids splashing everywhere even in hot tub

the breakfast help was fantastic with our kids (8 & 4) and

the pool and hot tub were perfect for the kids

but kitchen very clean

was great, as was the pool

great fitness area, nice rooms,

clean and nice spacious room. amazing breakfast options.

wish breakfast would have gone a little longer.

nice breakfast - helpful staff - wonderful room

didn’t get in until 2am and they gave us a late check out

free shuttle service to the cleveland clinic

plus we was able to get early check in and late check out so that’s a major plus

staff was very nice. room was very clean. breakfast was good.

the stay was comfortable and the gym was basic

the breakfast was great everything was wonderful the staff and the hotel

indoor pool, jacuzzi and gym

no breakfast. the room was excellent.

pool and spa were used, as was the gym

pool and spa were used, as was the gym

also the kitchen area was nice

i was surprised that the room had a kitchen sink, full sized fridge, microwave, coffee machine, and dishes

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

was a peloton bike in the gym

vault bar not open on sunday

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

the amenities such as the roof top bar and downstairs restaurant were out of this world

bar and restaurant staff was very friendly and accommodating

staff at headliners served an amazing breakfast

bar tenders friendly

the hotel was very clean, bar and food was great.

the hotel gym facility was so nice

so we did not watch tv or use the pool

the pool was perfect, just a little cold, i very much enjoyed swimming in it

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

man at front desk was extremely friendly & helpful pool was great too

pool and hot tub nice

the lobby and gym are nice

rkers' downtown and josh was a great bartender and shared places we

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

room service food had a good menu but the actual quality of the food was only okay.

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

i wish the bar was open a little later;)

location. everything in walking distance. free breakfast.

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

the included breakfast was very good, also

the tub and spa was dirty

we had reserved 2 king suites with jacuzzis&spa bath

the spa bath had hairs and a ring on it

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

easy parking and access from the road

location, pool, and hot tub. staff very pleasant and the room was very nice.

pool wasn't open but that's due to the times i'm sure.

location, staff, cleanliness, gym

kids loved the pool

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

also my kids were disappointed by the lack of a

clean and good breakfast

no bacon in the breakfast bar

valet parking was expensive for 2 nights. breakfast could have been better.

it was nice and quiet and the kids were very comfortable and everything was walking distance

this hotel is offering daily room service for making beds and linens- thank you

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it’s an amazing place to take beautiful pictures

breakfast service at the restaurant was rather slow. other than that, no dislikes.

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

nice corner view breakfast was excellent

in room breakfast was excellent