the pool

the hot tub didn't work and the lady doing breakfast was rude to kids and

parking lot

did not have black out curtains, only a sheer window covering so the parking lot lights shined in all night

no kids running around acting crazy

we had reserved 2 king suites with jacuzzis&spa bath

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

drain plug was tricky on spa tub!!

kids loved the pool

stay for breakfast but the overall experience was amazing

wish the fitness center had cable machine. a cheaper breakfast option would have been nice.

we arrived for breakfast as the kitchen was closing. the staff member served us anyway.

ample parking

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

i went to the sheraton hotel website it showed a beautiful pool at this location

on doorways) and hallways need some cleaning, hotel itself is very basic to no amenities, no pool or outside seating areas

pool was closed and there's no restaurant there.

was told you had a pool then got there and was told it was closed due to maintenance

pool and hot tub hours

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub was out of order and by the looks of it , had been for

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

there was no towels in the pool area ever!

nice area and well lite parking lot easy in and out from the interstate

breakfast is simple but delicious, and staffs are very helpful

nice gym and 4 hbo

the complimentary breakfast buffet in the restaurant was very nice

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your party

clean, comfortable beds, nice breakfast options

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

the gym was great

the staff was very nice and the breakfast was good also

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the location and the staff are friendly and helpful self laundry is available room are big

great gym and pool and breakfast...

enjoyed swimming in the the indoor pool

the gym was small but completely

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

free breakfast was convenient and good

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

large room with separate bedroom. very large bathroom. full kitchen.

price was great it was clean and staff was great,great breakfast

breakfast had fresh fruit, which was a treat. having a stocked kitchen was a real benefit.

pool area was very nice and clean

taking a shower i found used bar of soap stuck to the little shelf in the shower

breakfast was amazing fresh fruit and plenty of variety of breakfast foods i was allowed to have a

convenient to family. decent gym

comfortable beds, clean room, quiet, breakfast, friendly staff

nice breakfast, great location and facility

nice bar and exceptional garden space

she was able to accommodate an early check in for us

decent breakfast

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

the shuttle and the friendliness of the staff.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

being near hospital & having shuttle was essential

free shuttle services were offered which helped take away some of the stress

coffee in the room, gym and pool available, free shuttle service breakfast available

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the smallbut well designed kitchen was extremely helpful

the kitchen was perfect and had everything you needed to make a light meal

also the breakfast used to be better that needs to go back

restaurant and bar in house

bar staff was great

room service was great

complimentary coffee and breakfast in the morning. pool was nice.

the breakfast was excellent!

clean , location , shuttle , breakfast , staff

very friendly breakfast survers

the pool and the gym i also like the back fireplace

we got in late, but the bar and kitchen was still open so we could have dinner

there breakfast has really nice variety and my favorite part was definitely the coffee bar 10/10 would come back in the future, me and my family had a great

husband and i stayed here for a night away from the kids

the hotel does not offer breakfast.

needed wifi info that wasn't on key card or in room

breakfast was great

price, location, cucumber water in the lobby, fitness center

the kitchen had dishes and a dishwasher

view from ur room easy check in nice pool nice bed and kitchen is amazing comes with glass and

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

coffee the breakfast rooms were great and staff very nice easy check in

a very loud party happening in the room above our room that consisted of loud conversations and kids running around and jumping on the beds for about 3 hours

fitness center is very small

the front desk clerks the room attendant the cooks in the kitchen

the space and the kitchen feature

pool was closed

the breakfast was greatly appreciated

bar and grill staff are very friendly, and we overall enjoyed the room and stay

the wedding venue stage and bar area

the bar and grill has good food and a nice atmosphere

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

access to cleveland clinic and ease of obtaining shuttle service as needed

both restaurants plus room service were top notch

the room service was really good

the cafe breakfast was great and so was the bar and speakeasy

breakfast could have been having slightly more variation

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

the fitness center had damage and was out of service

enjoyed everything but pool was a bit cold for kids/wife.

kids knocking on doors during night time

enjoyed pool and hot tub

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

it was one of the hotels that had cleveland clinic shuttle service

room service was amazing and prompt!

bar way overpriced for what was offered

the buffet bar was not extremely warm, and i couldn t get the tv sleep timer to work.

wifi was hit or miss.

comfortable bed. proximity to cleveland clinic. shuttle service.

room service came within minutes of me call for assistance

spacious and beautiful hotel, convenient restaurant, pool, gym, cleanly rooms, friendly workers

was very upset when o got there and there was only and indoor pool

having access to the pool, bar and pool table offers a very nice touch

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

not free or particularly good; bar minimal & not friendly

the bar and the location

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

kids running all around looked like a circus

loved the hot tub and pool

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

comfortability and the pool

pool was not as warm as it should be for a advertised heated pool

had to leave before breakfast, but the bar service saturday was great

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

it s nice having a bar area so you can have a drink knowing you re not driving home.

plus we was able to get early check in and late check out so that’s a major plus

would have liked longer breakfast hours for the weekend

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

lots of towels and great breakfast. friendly staff.

breakfast

great location, great facilities, great dinner and breakfast, and the staff was outstanding

service left however they brought up the sheets and towels and left them on the bed with a free breakfast which was very nice

the breakfast was great everything was wonderful the staff and the hotel

hotel that keeps impeccablely clean rooms, great housekeepers, lovely restaurant, and the pool area is nice as well

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

ate in the bar restaurant at the hotel before the game and had one of the best chicken sandwich i ve had in

no free breakfast or wifi but that still would not stop me from staying here again.

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

nice hotel that was affordable. small pool and hot tub.

fitness room and guest laundry were closed.

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the vault bar was the best bar i have ever been to

vault bar not open on sunday

the amenities such as the roof top bar and downstairs restaurant were out of this world

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

everyone from the valet to the front desk to the bar and amenities were so personal but at the same time professional

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

only complaint would be room service came in togo containers

breakfast was great having a gym was great

clean and good breakfast

also my kids were disappointed by the lack of a

the gym

good location downtown. breakfast was decent

we were at the end of breakfast, so a little sparse.

breakfast was fine.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

i wish it was a hot breakfast.

there was a continental breakfast. not many choices. muffins were fresh.

room service options limited and poor quality for huge expense

the restaurant and bar was closed aswell as the pool and no breakfast was served

the gym i loved, staff was very good bobby the valet was excellent

no free breakfast but there is a restaurant

beautiful hotel, we loved the bar area. nice and comfy seating area..

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the hotel was very clean, bar and food was great.

breakfast

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

attached bar is great

bar tenders friendly

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

also only one bottle of shampoo and one bar soap for occupancy of two people

hotel bar area was relaxing

early check in, friendly staff, location.

location .. size of room perfect for number of guests .. breakfast delicious ..

the breakfast was fresh, hot, and had a variety of options for hot and cold items

then after our second day nobody cleaned our room or took dirty laundry

didn’t like that kids under the age of 18 can get in the hot tub

happy hour, big room, clean, nice pool, close to restaurants and bars!

male staff member at bar during dinner snack time was rude

wifi was very poor in our room

not a huge deal, but when your traveling with kids it just doesn't work

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

room service food wasn't that good after 11pm

also the breakfast room service was delicious

the gym was phenomenal

they also had to wrangle all of the hockey kids the parents never watch

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

the gym was amazing!!!!

i made the reservation the women told me that the spa was same day reservations

room service was slow- quoted 30 minutes, received food over an hour later

maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and cookies in the room

pool,location,and gym

the hotel was very accommodating for several issues we had

the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

they even gave us an early check in which was great

requested a early check in, a month before my stay

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

disappointed that pool and fitness center were under renovation.

the staff was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

good breakfast

clean good breakfast

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

breakfast :

nice corner view breakfast was excellent

in room breakfast was excellent

the breakfast was very good. great selection.

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

breakfast included in the room price and the beds were very comfortable

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

breakfast good and staff very helpful

no beverages in room room service starts at 11 am so you have to walk downstairs

i will be back. the best gym of any hotel ive stayed in

hotel was very modern, and the gym was the best hotel gym i ve ever seen

the bar closed early

no room service!

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many options, and the staff who were

pool was amazing

was great, pool was very nice

complimentary breakfast and the pool.

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

driving all day, my kids were thrilled with the pool

clean. good breakfast.

breakfast was really good

i think kids have been jumping on it

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

i liked that the hotel has a pool. very clean rooms.

the pool and the little store was great. the rooms were so clean!

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

staff, rooms, pool we're all awesome! breakfast was good!

i was accommodated with early and late check out

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

loved that it had a kitchenette.

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

staff greeting us and the staff at breakfast was incredible

pool very small but nice

the continental breakfast was nicely displayed with lots of seating

favorite part besides shower and pool was her

the breakfast was very good and the location was very convenient

everyday the breakfast was different and delicious

simply lovely, with ample parking, always clean, good food and drink a delight close

all the staff members were very friendly, and there is plenty of free parking on the property

the breakfast was good as

the breakfast was very good and rich

wifi wasn't working

was a surprise $10 parking charge upon check-in

room and pool

room was super clean, plenty of towels, quiet, breakfast was the best, the bar was everything just know you will be a very satisfied customer

whirlpool and swimming pool was below average

typical hot continental breakfast, reasonable on site restaurant with great food

the pool wasn't open

has an indoor pool and gym

could not use pool.

the gym was excellent

there was no hot tub in the pool area. pool was smaller than expected.

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

the pool.

swimming pool kids were happy nice comfy beds

nothing other than extending the swimming hours for the pool and hot tub.

i like that we can open the window for fresh air. also like the laundry facilities.

some machine made a lot of noise in the pool area in the middle of the knight

the room is clean and the room service is very proactive

sausage gravy for breakfast

staff was friendly, & breakfast was great

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

no breakfast but it was covid policy. the shower drain lol because it drained really slow

very clean helpful very great customer service fresh breakfast everything was very nice

have a pool, dining area (closed due to covid) and basketball court

eggs were a little runny, but all the other items at breakfast were very good

water in the pool was very cold

an ok breakfast to get us on our way

the next day my kids got an ear infection

eyes burning and some kids in out group broke out in rashes

the staff were incredibly helpful and friendly. the pool was great for the kids.

website states kids eat free, but we had to pay for my 4 year old and ourselves

parking was good and the location was great for easy access to the scenic railroad boarding station

to many kids and not enough adult supervision

ample parking

were bummed that the pool was closed for remodeling and we didn t have any knowledge of that ahead of time

shower without tub plenty of towels great kitchen comfy bed

pool was great

i like having a kitchen so i could make a simple dinner

breakfast bar wasn't fully open or the pool

it wasn’t a variety for breakfast

grab and go breakfast uninspired though not surprising

they dont have a pool and don't say when breakfast start and ends

breakfast wasn't good at all

staff. breakfast

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

pool was not open unfortunately

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

they especially liked the breakfast

the breakfast was really good

the pool was under construction not that we planned on using it.

but we always got whatever we asked for cleaning wise and room service wise

and the long walk to my room had me thinking about a change room request but i figured our tge parking situation that put me very close to my room

good stay very clean great parking good location!

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off electrical

the no pools being closed?? 99 degrees outside & nothing! mite be nice when

and gym were closed

loved the pool

staff easy check in and check out clean room nice variety for breakfast no issues during the

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

breakfast was very empty

the breakfast

also there was no fitness room as advertised

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

free breakfast in the morning was a plus

the early check in/late check out

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

wifi is poor in my room

called a weeks in advance and asked them if we could have an early check in if possible to make it to a wedding by a certain time, needing the room to get ready

tired, bland, tasteless breakfast bar is not worth the $12.99 hotel charges for it at all.

working pool, luke warm hot tub, no working laundry

gym ok, had two treadmills so partner and i could use together

the hotel also had a laundry room and fitness room that i did not use

rooms were great and liked laundry facility

a pool

they also have a free shuttle to the airport

there was a big dining area for breakfast, a nice sized pool, and a small gym

breakfast was good and the woman working it was extremely nice and pleasant

it was clean, affordable and love their breakfast.

beautiful. loved the decor, lit fireplace, dining room, pool, comfortable and clean bed!

fantastic breakfast included