there was no hot tub in the pool area. pool was smaller than expected.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

also, there was no towel bar to hang a hand towel on

check out from the front desk felt like going to the bmv, wouldn't let us eat breakfast, pool closed too early

dining area and staff were fantastic. coffee bar in morning was great.

indoor pool and spa was nice

indoor pool and spa was nice

also, indoor pool and hot tub

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

that pool wasnt open but with covid understandable

pool was perfect size

easy to get to from highway. close to restaurants and casino

the continental breakfast was a standout. we consistently had a nice start to our day.

pool did not seem clean

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

the room, location and breakfast were wonderful

pool closed

the ceiling of the pool is flaking/peeling, the fitness center was humid and without fans, the disinfecting wipes container in the fitness center

nothing worked in fitness

the pool could of been warmer,need more parking but other then that everything was wonderful

also, the breakfast was fabulous

breakfast options could have been better.

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

clean, & good breakfast

the pool was perfect for kids

i was accommodated with early and late check out

the pool was perfect for kids

the pool and the little store was great. the rooms were so clean!

staff, rooms, pool we're all awesome! breakfast was good!

good breakfast. didn't use gym or pool. room was clean

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

pool was also very very chlorinated, which is great for cleanliness

clean. good breakfast.

pool was not the cleanest...

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by carrying open top pitcher (water pitchers) brimming with hot

friendly family welcoming kids friendly

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

we want to come back to enjoy the spa downstairs and restaurant/bar

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

the parking lot was dark along with the walkway

messages and spa were fantastic.

also, parking lot entrance not illuminated well

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

liked the pool. the brunch buffet was great and the staff were friendly and professional.

vending machines didn't work, couldn't use pool, had to pay for expensive breakfast.

it s nice having a bar area so you can have a drink knowing you re not driving home.

the pool and gym were nice facilities.

we went down to the bar on saturday night to have a drink but i guess they closed early

for visiting hiram college; hotel has a bar & restaurant

parking lot should really have been paved before busy tourist season

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

swimming pool equipment was a little old fashioned.

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

kids running all around looked like a circus

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

extremely clean. free breakfast and happy hour

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

pool table n gams

having access to the pool, bar and pool table offers a very nice touch

the gym was clean and equipment was a good variety

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

friendly staff and very nice lobby with activities for the kids.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was only adequate

there was a continental breakfast. not many choices. muffins were fresh.

breakfast was fine.

we were at the end of breakfast, so a little sparse.

i didn t like that the pool close so early

wifi was terrible. price was excessive. room looked bigger in pictures.

there is no room service. booking info needs to be updated.

the fitness center had damage and was out of service

the whole stay was wonderful. the kids enjoyed themselves. and i was able to relax

swimming pool for my kids.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

fitness center is very small

also enjoyed that it had a kitchen

the pool was closed

pool

we were not aware the pool was seasonal only.

easy access to the interstate, great breakfast! superb staff.

location was perfect, service was good, bed was comfortable, very clean surroundings loved the kitchen

having a gym and laundry room was very convenient

breakfast foods were slightly lacking, no fresh fruit, usually there is fruit for oatmeal

the pool water

no room service which was part of the reason we stayed there

breakfast was great

parking, wifi, security

the hotel does not offer breakfast.

room service was a bit suspect. took three tries to get our order and it still was not correct.

nicely lit, comfortable beds, plenty of parking, not to far from my venue

easy to find and great breakfast

breakfast was great

same family that owns motel 6 in the same parking lot owns also holiday inn express

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters for the machine that

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

excellent breakfast and friendly cheerful hostess.

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

and the gym

size of room as well as the breakfast selection

pool was very cold

everything else was fine, close to highway, stores, restaurants, 24 hour coffee, gym

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

only one ice machine. pool closed for repair. aging.

we came here for spring break for the kids to be able to swim

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

a great variety of food was offered at breakfast and the staff were very accommodating

parking only on one side of the building making for a long walk with luggage to my room

breakfast lot of selections

breakfast was delicious. the breakfast lady was super sweet. very nice facility

pool was closed. some rooms looked trashed from the outside.

pool and breakfast closed.

waffles ware surprisingly really good breakfast was amazing rooms ware clean and comfortable

breakfast options weren’t good.

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee

breakfast was good and the location of the hotel was great for where i needed to travel to.

i didnt have enough time to use the pool

very clean and nice breakfast

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were

friendly staff, clean nicely updated rooms, and a good free breakfast included

missed breakfast

to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables, corn hole, and an arcade

breakfast is good

the atrium consists of the pool, hot tub, game room, putt putt golf, and a play center

good breakfast

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

breakfast wasn't good at all

location, breakfast, nice and comfortable room

the breakfast was wonderful, and the young man that was in charge of it was very friendly and polite to

would have liked a fridge in the room, and longer pool hours.

no indoor pool

i didn't use the pool or the exercise room, so i can't comment on those

the pool being closed due to covid

not do late check out ; hotel turn water off did not notify us

people hanging out in parking lot

even the supervisor was dressed down in jeans, a tshirt, and gym shoes

and the long walk to my room had me thinking about a change room request but i figured our tge parking situation that put me very close to my room

also, the restaurant on site didn t answer the room service

website states kids eat free, but we had to pay for my 4 year old and ourselves

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

ample parking

a quality workout in the indoor pool & fitness center

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous staff and helpful

wifi connection

i was exhausted and wanted to check a few things on wifi and just unwind

food, room service

very friendly and breakfast was fantastic pool and gym was an added bonus

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of charge but we were charged high speed wifi 4

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can

breakfast was great just had to get down there early before everyone picked over it!

the next day my kids got an ear infection

nice fitness center and pool too

the next day my kids got an ear infection

every thing clean rooms friendly staff an breakfast

pool was unusable

pool was closed

i should be able to go in the hot tub at i am- especially when the gym is 24/7

breakfast got the job done !!

staff was so nice! everything was clean. breakfast was sooo good

really wish the breakfast would go later than 930, especially on a weekend

breakfast had a diverse good range of options hot and cold

breakfast - typical express breakfast - only eat if you are in a rush.

breakfast was great

we loved the outdoor pool

the pool was locked by 5pm and still locked the following morning due to an incident

breakfast was good

full kitchen, accessible shower, location and first floor room, breakfast buffet

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

the pool was closed

we booked the room to have alone time away from the kids at home

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the pool.

the pool was nice

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

pool was nice

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

some machine made a lot of noise in the pool area in the middle of the knight

nice breakfast

good breakfast, clean room, friendly staff.

good free breakfast

the breakfast was great, the pool was warm, the beds were comfortable and the staff was amazing

breakfast was perfect

i stayed in the room for 10 minutes to use the wifi to book myself a different hotel

no wifi

the wifi is the most terrible i've ever had in a hotel

used the pool and was impressed with it also

given handwritten password for wifi

clean with kitchen amenities. great location.

the breakfast was more than adequate and good value

breakfast bar wasn't fully open or the pool

i like having a kitchen so i could make a simple dinner

that being said, we enjoyed staying in after meetings & spending time together with the kitchen at our disposal

large room, fully equipped kitchen, pool, close to concert venue, great staff

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

be nice to have a full breakfast on the weekend.

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

great room with cable movies abd full kitchen. will book again

pool and hot tub were great

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

the large clean room, the breakfast was great!

loved everything about our stay except for the breakfast

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

pool was little small.

pool closed too early

breakfast was okay

great fitness area, nice rooms,

disappointed pool wasn't open, but we understand

the pool was not open

cleaners had missed some areas in the kitchen area

no complaints whatsoever about staff! only complaint was the pool was a little cold.

very nice hotel. very clean. breakfast was amazing.

free breakfast

no - it was great and the pool was open and clean.

they kept the pool area open because there was a concert

the exercise room and having a guest laundry.

pool just a little cool...but didn't keep me out of it!

the pool was perfect, just a little cold, i very much enjoyed swimming in it

breakfast was really delicious. the food and coffee were the best we've had at a hotel

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

breakfast and location

great gym and pool and breakfast...

the pool closed but not their fault

free breakfast was convenient and good

comfortable bed, kitchenette with a gas stove, fridge, dishes,free breakfast

the gym and laundry were helpful to have onsite

nice, clean pool and a firepit and basketball court outside that we enjoyed

the bed sheets were fresh and the kitchen in the suite was well thought of

the staff was very nice and the breakfast was good also

it’s very nice place and comfortable beds i liked the breakfast

still would like to see a hot breakfast considering the usual price of the rooms.

clean, comfortable beds, nice breakfast options

coffee in room and in breakfast room could be better.

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

we had appointments with the cleveland clinic and was pleased that we had a shuttle

the bar and grill has good food and a nice atmosphere

we also did room service for

the gym equipment was broken and the overall building felt very dated

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

access to cleveland clinic and ease of obtaining shuttle service as needed

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the room service was really good

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

free shuttle services were offered which helped take away some of the stress

the shuttle service is very convenient.

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and valet parking are terrific bonuses

it had great facilities, including 24/7 gym, breakfast...

they were very accommodating about late check out and anything we needed

friendly, great location, clean and my kids loved the modern decor.

3 spots were being taken up by hotel shuttles

pool was closed and bar had no staff to open

was very clean, the staff was wonderful, and the shuttle was very convenient

room was very good and room service was excellent

it was very beautiful and well kept. perfectly clean! great room service too!!

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

close to cleveland clinic and the shuttle came everyday

thankfully we were able to get a shuttle to the food court at cleveland clinic

paying for parking. breakfast was just ok.

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

the mini bar look so interesting and romantic, even though i didn't use it

there is also a small bar downstairs that is open at night

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

called ahead to request a areaa for my room, they did that, the staff from hotel employee in the bar to the gentleman who was able to find me quickly a affordable taxi ride to airport, to the kind

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making things very easy

of food and pop, i found that upsetting - the atmosphere in the restaurant and bar was good, however pricing was rich

the bar and restaurant menus give lots of options for all budgets

everything was great and they would shuttle you to the cleveland clinic and

and gym not open which i understand, but the if some of the amenities aren't available then that should

nice gym and 4 hbo

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your restaurant is

we loved the restaurant, very nice breakfast buffet

weren't told the pool was under construction until we got there

pool and hot tub hours

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

pool was unavailable , and the key entry from the outdoor space did not work

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

room service orders were wrong and delivered in takeout

very expensive and no breakfast. parking was terrible.

we ordered room service which worked well for our family which included two dogs

we ordered room service and the staff was super friendly and the food was amazing!

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

the pool was smaller than it looked in pictures

the pool/spa were out of order

the shower could use a grab bar also

kent with a great selection of dining options close by nice that there is both a pool and a fitness center, even though both are quite

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

the pool and hot tub were perfect for the kids

that it had a bar inside the building that served food'

the kids loved spending time in the pool

the pool and hot tub were perfect for the kids

the kids loved spending time in the pool

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

the gym was not ideal. the breakfast could have been better.

breakfast was super: well stocked, big variety, tasty

free shuttle service to the cleveland clinic

the breakfast item availability and quality was wonderful

the pool was cold lol

laundry not working, breakfast area in great need of upgrading

the front desk employee didn't have enough coins to change to me for the laundry lol

breakfast attendant were very nice, attentive, and the place was so clean and organized.

the staff was friendly and the breakfast was great

pool and spa were used, as was the gym

clean, great location and early check in and late checkout.

location was perfect… gym worked great for my nephews

breakfast, gym, friendly hotel staff / front desk

pool, lounge, bar, shuttles, breakfast

gym was great too

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

good gym

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

loved the location, gym and beds were comfortable.

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

vault bar not open on sunday

only complaint would be that the mini bar had no options in it

gym was spacious and clean

we ate breakfast and two dinnes/drinks while there

staff from the front desk, to room service to maid service

our room was not ready, and we headed to the bar attached to the hotel

had a full size fridge with a mini kitchen and cupboards

breakfast only open until 9am

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

plenty of room, nice kitchen

the complimentary breakfast was enjoyable and had many choices

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

nice corner view breakfast was excellent

in room breakfast was excellent

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

staff was great. we requested early check in and they were able to accommodate.

no wifi in room. penthouse was very disappointing.

we also received room service and it was delivered in a quick manner; she was super sweet

they also have convenient eating options located inside of the hotel available for dine in or room service

there was breakfast available in the morning

breakfast was great having a gym was great

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

no bacon in the breakfast bar

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

disappointed that pool and fitness center were under renovation.

joe at the bar was exceptional...location was key..they got us an early check in as requested.

absolutely a fantastic experience. from the check in to the late check out perfect

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

no fitness center

bed was very comfortable, the pool was great, we had our granddaughter stay with us and she loved everything, especially the view

the pool wasvery busy but i know it was really busy because it was new years!

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

i also used the gym which is new and clean

breakfast was more than expected