there is no pool

fitness room very dirty

didn't need pool, fitness ctr, not even the shower

the fitness and pool rooms were closed which was disappointing

with covid no breakfast or pool so i can’t rate that. the bag breakfast was nice. nice room.

excellent staff and clean room. free coffee and tea. good pool and gym.

the pool and restaurant at the hotel were closed for renovations at the time we were there.

how i couldnt't close the curtains in the room and the light was shinning in the room from the parking lot, they had a shear and the curtain wouldn't pull all the way across the windows, need a

parking lot around the side and back could use some work

nobody but my kids were in the pool for about 80 percent of our stay so i got all my money s worth it was great

wish i had known about the gym thought there was just a pool.

wish the fitness center had cable machine. a cheaper breakfast option would have been nice.

location, staff, cleanliness, gym

they didn't have a free continental breakfast

and personally i thought the pool closed to

the spa tub was nice and for the price of the room we were happy with it.

the spa bath had hairs and a ring on it

drain plug was tricky on spa tub!!

the tub and spa was dirty

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

if i have to give 1 negative the parking is a bit tight

they had a hot breakfast bar to get the day off to a good start

the pool was small but the kids still enjoyed it.

nice bar, with a very personable bar tender

close parking

they gave me fresh towels good room service.

at 7pm and didn’t open until 12noon the next day and we didn’t get a chance to swim so the kids were very disappointed in that part

some sketchy people in the parking lot at night.

the hot tub didn't work and the lady doing breakfast was rude to kids and

kids enjoyed it but it could have been better for my room i had to switch rooms because of an

weren't told the pool was under construction until we got there

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub was out of order and by the looks of it , had been for

there was no towels in the pool area ever!

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

the staff was so friendly...pool guy great!!!

available there was no hottub or jacuzzi rooms and there was a lot of construction in the parking

wifi is terrible, worthless to any business traveler needing internet access via wifi

blinds let in the parking lot lights at night and the morning sun super early

if you need a decent hotel that has free parking, it's your place

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

staff was super friendly, the room was spotless and even the free buffet style breakfast was great

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

morning breakfast were sufficient

breakfast :

the front desk very helpful and friendly. breakfast was delicious!

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

the breakfast was very good. great selection.

breakfast was fantastic

breakfast was good

breakfast included in the room price and the beds were very comfortable

the breakfast and the cleanliness.

kitchen in the room

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

it’s very nice place and comfortable beds i liked the breakfast

the breakfast was amazing

pool was amazing

pool and fitness center were not open, due to be under construction

the king hot tub suite the hot breakfast and pool i love it there

the pool was great

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match the warmth

the breakfast was good as

breakfast was very delicious, the staff were great, the owner is super sweet

usually at properties like this one, parking can be an issue

a lot of choices for breakfast and the staff i had interactions with were very friendly

the amenities laundry/pool and the room set up, location, plus price for the week.

laundry machines worked great and didn't cost extra

the kitchen and living area were a great addition

complementary laundry facilities....very helpful while traveling on vacation.

staff was friendly and breakfast was good and healthy

breakfast was really delicious. the food and coffee were the best we've had at a hotel

location and the great free hot breakfast. love the corner room/king size bed too.

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the pool closed but not their fault

breakfast was ok but could add bagels and cream cheese

size of room as well as the breakfast selection

the smallbut well designed kitchen was extremely helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

price, location, cucumber water in the lobby, fitness center

breakfast was excellent

the halls were quiet at night and breakfast was delicious

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

the hotel does not offer breakfast.

was excellent and the kitchen staff was friendly and accommodating

the convenience of having a kitchenette, the gym,

shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick there hands in the food took entire pan of bacon & sausage and threw it in the trash

there were some noisy kids above us for several minutes off & on.

the pool was closed

delicious breakfast. friendly staff. clean and comfortable room.

full kitchen (for those interested) - and a good breakfast

pool wasn

the pool was closed

my kids wanted to swim and couldn’t

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was

very clean and the kids had fun in the swimming pool.

the accommodating staff and room service options.

the pool according to my kids was pretty cold so perhaps consider warming it up a bit more.

the breakfast was the best in terms of selection and variety

bar attendee was awesome, felt as if i was in the

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the bar and the location

the lobby bar was a bonus

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

aloft was clean and comfortable. great location for us to visit family and get to the gym.

hotel eas so clean i love how you guys made the hotel like home awesome choice i also love the gym

i wish the bar would open earlier and add a menu

having access to the pool, bar and pool table offers a very nice touch

the gym was clean and equipment was a good variety

decent breakfast

paying for parking. breakfast was just ok.

nice bar and exceptional garden space

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

breakfast has been going downhill for a few years. it's no longer a plus

kids running all around looked like a circus

the 5:30 kickback & the breakfast are great

location, meals, pool, staff, suite

very clean, spacious units breakfast buffet had many options and the food was delicious

the pool was nice, just the right temperature, hot tub was sooo relaxing , the pool area clean and

- gym needed remodeling (water leak)

the shuttle service is very convenient.

it had great facilities, including 24/7 gym, breakfast...

coffee in the room, gym and pool available, free shuttle service breakfast available

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings with

it s nice having a bar area so you can have a drink knowing you re not driving home.

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

parking

pool was not as warm as it should be for a advertised heated pool

thoughtful for anyone needing to say longer: access to washer / driver, cooking facilities, kitchen, desk

there were kids screaming and running up and down the halls at 12:30am.

their breakfast buffet was the best i’ve seen

the room was cozy and the kitchen area was what i hoped it would be

the friendly staff. how helpful the staff was. and the breakfast.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

the gym is missing a pull-

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant nice

booked this place because it had a shuttle service, which was good because i am not from the area

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

i wish it was a hot breakfast.

we were at the end of breakfast, so a little sparse.

i don't remember there being any other breakfast

coffee was good, but the rest of the breakfast leaved a little to be desired

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the dining area and breakfast and lunch area were lovely.

breakfast bar is by far the best i have ever enjoyed during any of my many travels

the bar was a bit pricey

thankfully we were able to get a shuttle to the food court at cleveland clinic

our room service dinner was excellent

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

close to the hospital and laundry facility on site

the pool, laundry, and gym were open

we weren t informed of the $50 copay for valet and room service before staying

wifi speeds

also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

i requested an early check in and the room was ready upon our arrival

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

lots of towels and great breakfast. friendly staff.

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

the pool was great and the kids loved the pool

was extremely comfortable and the breakfast was excellent

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

big pull out couch to accommodate kids

breakfast was nice

breakfast had great options and clean tables, etc

good breakfast. didn't use gym or pool. room was clean

pool was spotless and excellent for my needs in use of the pool

staff, rooms, pool we're all awesome! breakfast was good!

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

we especially enjoyed the sunday breakfast buffet

pool, lounge, bar, shuttles, breakfast

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

pool and spa were used, as was the gym

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

the breakfast was perfect, fresh and tasty

breakfast was upscale

the pool was perfect for kids

i was accommodated with early and late check out

a full sized refrigerator is very nice, along with a full kitchen set

everyday the breakfast was different and delicious

kitchen

room was adequate and the kitchen was a bonus.

the pool could of been warmer,need more parking but other then that everything was wonderful

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the tv wasn t

the kids loved spending time in the pool

there were no food options near the hotel other than the hotel bar and grille

small indoor pool

fitness room and guest laundry were closed.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

vault bar not open on sunday

the vault bar was the best bar i have ever been to

the breakfast was great we had the chicken and waffles can t watch t to go back

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

and the gyms are usually great too

towels were worn. no room service done yet when we got back sunday afternoon.

gym was spacious and clean

some of our friends said it was loud at night in the hallways with kids running

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

there was breakfast available in the morning

only complaint... no guide on the tv for the kids.

i had to leave early and was not able to have breakfast - next time.

we ordered room service our first night and it was very good

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

room service options limited and poor quality for huge expense

great room, great gym, the higher floors have a great view.

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

staff at headliners served an amazing breakfast

breakfast onsite was great as well

a very surprised that i had to pay for breakfast

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

there is a pool, hot tub, guest laundry and workout room on the bottom floor

the breakfast was fresh, hot, and had a variety of options for hot and cold items

our kids had a great time in the pool and we loved our whole stay

happy hour, big room, clean, nice pool, close to restaurants and bars!

the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids

location. everything in walking distance. free breakfast.

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped with nearly everything you'd need

breakfast was excellent

the bar and other common areas had a luxury feel to them and everything was so nice and clean

great location. large room with kitchen. hot breakfast provided

this hotel is offering daily room service for making beds and linens- thank you

room service was fast!

gym was closed until 8 pm when we checked in, due to a wedding being held there in the open area

was perfect for all the local restaurants and bars

didn't have breakfast at the hotel

spa as

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

room service was ok but could have been better

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

room service was an extra $5 to bring food to the room

view was amazing from our room snd the pool was perfect

it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert

i didn't use the gym or pool facilities but those looked inviting too

free and easy parking, delicious room service, great staff

about 10 unruly kids jumping and splashing about

convenient location, nice facility for exception that fitness center was closed

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

the fitness center was also dated and quite small

disappointed that pool and fitness center were under renovation.

i also was expecting more weights/resistance equipment in the fitness center

nice corner view breakfast was excellent

in room breakfast was excellent

our room did not have access to 'free wifi' as advertised.

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

location was perfect for us. we enjoyed the bar as well!

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

wifi was not secure, very slow or non existent connection

was a surprise $10 parking charge upon check-in

room and pool

room was super clean, plenty of towels, quiet, breakfast was the best, the bar was everything just know you will be a very satisfied customer

whirlpool and swimming pool was below average

typical hot continental breakfast, reasonable on site restaurant with great food

the pool was nice

we booked the room to have alone time away from the kids at home

driving 7 1/2 hours, i was unable to use the pool area

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the room is clean and the room service is very proactive

sausage gravy for breakfast

wifi did not work most of the stay

some machine made a lot of noise in the pool area in the middle of the knight

the staff members are friendly, the room is comfortable and quiet and the wifi works well

there were plenty of things to occupy kids

the breakfast was hot and fresh

i liked the kitchen and how clean and spacious and quiet it was

no breakfast but it was covid policy. the shower drain lol because it drained really slow

i loved having a kitchen with a refrigerator and microwave

water in the pool was very cold

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

pool was down. i had two small kids and that sucked

bar was never open during our visit, hot tub had no water with a closed sign, had to get front desk

the breakfast buffet was great and snacks and beverages near the

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they were very loud and ruff playing with each other (even after the kids

bar inside was one of the reasons we stayed at this hotel

website states kids eat free, but we had to pay for my 4 year old and ourselves

website states kids eat free, but we had to pay for my 4 year old and ourselves

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

good breakfast

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

breakfast selection was small

the bed was comfortable and it was nice that they served breakfast in the morning

would have liked a fridge in the room, and longer pool hours.

pool was clean and pleasant

breakfast was understandably not as expected but considering the circumstances, was a great effort

they especially liked the breakfast

they let me have late check out because i wasn’t allowed to go to my husbands appointment at the cleveland clinic

the pool is currently closed but the gym is open 24 hours

clean rooms that had everything we needed including kitchen

pool was great

even though i didn't use them, the fitness area and pool looked nice as well

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

can go to the gym any time they have to let you in

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

parking

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

there is also a gym and an indoor pool which was nice

hot tub was down and no breakfast lol like they said

every thing clean rooms friendly staff an breakfast

they also offer a free breakfast which was great as i did not really have to leave the hotel at all other than to attend

also there was no fitness room as advertised

the breakfast selection was small

the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the early check in/late check out

the fitness center was nice

out of order hot tub. out of order door locks and bathroom. out of order elevators. wifi issues

bar leaves much to be desired and is not even close to being worth the $12

pool was closed and fitness room

should have posted your restaurant is closed

the hotel is close to airport and has an early morning shuttle.

there was no gym which is one reason i booked the room and the parking was not the best

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room stating the length of time for the machines and to set a timer to return and move your

breakfast was very good, lots of options, rooms were very clean as well as the hotel, everyone was

do not take the room close to laundry, you will hear loud sound during night.

they have a restaurant and a bar on site with great food

hotel was clean, staff was friendly and my kids enjoyed the indoor pool.

location from airport is great and staff with early check in were very accommodating

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

part of hotel under construction, pool and hottub looked a bit dated.