nice hotel that was affordable. small pool and hot tub.

the breakfast help was fantastic with our kids (8 & 4) and

my wifi kept shutting down.

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

pool and gym were well

nice corner view breakfast was excellent

in room breakfast was excellent

bar tenders friendly

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

loved the location, gym and beds were comfortable.

gym was great too

a breakfast option included would have been nice.

there was a full kitchen and fireplace

plenty of room, nice kitchen

had a full size fridge with a mini kitchen and cupboards

excellent breakfast

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

they even gave us an early check in which was great

requested a early check in, a month before my stay

the fitness center was also dated and quite small

disappointed that pool and fitness center were under renovation.

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the vault bar was the best bar i have ever been to

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

vault bar not open on sunday

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

gym is outdated. breakfast is terrible, restaurant is mediocre.

rkers' downtown and josh was a great bartender and shared places we

towels were worn. no room service done yet when we got back sunday afternoon.

we ate breakfast and dinner there

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

breakfast was great. well prepared and presented

no wifi in room. penthouse was very disappointing.

walking distance to all the restaurants and bars that we were going to that night amazing bar called chocolate bar on the lower level as well

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

the gym was fine; nice equipment

breakfast buffet was pricey and not very good

indoor pool, jacuzzi and gym

the bed was very comfortable. the poor and spa were clean and well maintained.

no breakfast. the room was excellent.

the adjacent room shower and bathroom very loud in my room, and i was under the impression of the breakfast being included

no room service!

amazing gym, bar and breakfast!

the gym closed at 5 pm on a sunday which was a bummer

comfy bed. clean room. wifi.

night room service was convenient but would have liked more menu choices

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

with so many people, front desk and bar seemed to need more staffing

room service was an extra $5 to bring food to the room

we liked the burger & bar offer. it was worth it & everything was great

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

not a place for families with kids

breakfast was good, the shuttle bus and driver was great.very accomadating

breakfast

room and breakfast

the stay was comfortable and the gym was basic

wish the gym was a little bigger

breakfast was really good and it was perfect location.

the pool and hot tub were both great (my kids used them every evening

then after our second day nobody cleaned our room or took dirty laundry

didn’t like that kids under the age of 18 can get in the hot tub

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

it was nice and quiet and the kids were very comfortable and everything was walking distance

my sister left after helping me unload my kids and luggage and then left

the gym

no bacon in the breakfast bar

room service was slow- quoted 30 minutes, received food over an hour later

beautiful hotel. clean big room. nice gym etc...

facilities

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

we did not use the pool or gym but did look at them

the restaurant and bar was closed aswell as the pool and no breakfast was served

no free breakfast but there is a restaurant

staff was nice, location was awesome and restaurant and room service were great

very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!

no breakfast or pool

pool and hot tub was nice

came for the kids to swim always too crowded

driving 7 1/2 hours, i was unable to use the pool area

the pool was nice

i like that we can open the window for fresh air. also like the laundry facilities.

the staff members are friendly, the room is comfortable and quiet and the wifi works well

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten at a hotel service for breakfast and desk was top

wifi did not work most of the stay

sausage gravy for breakfast

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

the pool is currently closed but the gym is open 24 hours

the kitchen sink backed up a little but thats literally it

i wish the pool was open but understand during this pandemic

clean rooms that had everything we needed including kitchen

gym on site

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

the pool was locked by 5pm and still locked the following morning due to an incident

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

we loved the outdoor pool

have a pool, dining area (closed due to covid) and basketball court

at the pool manager was ineffective to solve the issue and i was treated asa

location, breakfast was really good, staff was very pleasant

pool without a ton of people in it and be able to sit and relax in hot tub without unsupervised kids playing in it

pool was great and breakfast was exceptional especially with kids!

breakfast was great good warm cooked meal to start the day with various options

the pool was awesome for my family

was a surprise $10 parking charge upon check-in

there is also a $75 fee per day for wifi, parking and breakfast

the rooms was spotless, the bar was a great bonus. food wonderful.

and my wifi never got connected

the pool was not working for the kids

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

was shut down for maintenance one of the reasons why i booked it for the kids

chlorine smell was super strong in the pool area

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can

pool not working

every thing clean rooms friendly staff an breakfast

breakfast was very empty

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

nice big beds free breakfast clean rooms

much and clean it was and how you all were packed there was still parking for all the guests amazing i will definitely stay here again

also loved the room

kids running up and down the hallway all night

to many kids and not enough adult supervision

website states kids eat free, but we had to pay for my 4 year old and ourselves

breakfast was fair

a bigger breakfast would be great

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

breakfast - my kids enjoyed the waffles and fruit available

would have liked a fridge in the room, and longer pool hours.

out for the grumpy granny working breakfast

bed was soft, breakfast was good.. no noise staff was super friendly. . great environment

not take part in breakfast, but it smelled good

the breakfast had eggs, sausage, cereal, waffles, fruit, yogurt and the coffee was available all

very clean friendly staff lots if free parking..would stay again

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off electrical

the wifi worked well.

they enjoyed the pool and the accomodations

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

wifi was hit or miss.

so friendly and shuttle service was great

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making things very easy

convenience to cleveland clinic was awesome. and the late check out was what we needed.

convenient with laundry and gym room

the bar was a bit pricey

room service wasn't very good - the quality and temperature of the food was poor

great for us with hospital so close. shuttle service fast and also within walking distance

we were able to get an early check in

the breakfast selection was small

dirty and breakfast was skimpy. not even a hard boiled egg.

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the continental breakfast sucked

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the room service was really good

room service was exceptional and the bathrooms are huge and nice.

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

the breakfast buffet on the 14th floor was exceptional

we also did room service for

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

bar and grill staff are very friendly, and we overall enjoyed the room and stay

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

to order room service for breakfast 2 days and there were problems both days

the room was cozy and the kitchen area was what i hoped it would be

there were places for kids to run off energy

was very clean, the staff was wonderful, and the shuttle was very convenient

i loved that there was a bar on site as well

very clean, very accommodating, great location with shuttle to the clinic ….

wish pool was open until at least 10

bar leaves much to be desired and is not even close to being worth the $12

t in use) should have posted pool and fitness areas are closed

no wifi connexion in the room and the shuttle was late to pick me to the airport

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

- gym needed remodeling (water leak)

the shuttle service is very convenient.

the shuttle and valet parking are terrific bonuses

my children and i love the gym was open 24 hours

free shuttle services were offered which helped take away some of the stress

start with, they accommodated an early check in, which was great

breakfast has been going downhill for a few years. it's no longer a plus

excellent breakfast. superb location . sensational staff

paying for parking. breakfast was just ok.

there is also a small bar downstairs that is open at night

suggested to the manager (after being inconvenienced) that they post a homemade sign in the guest laundry room stating the length of time for the machines and to set a timer to return and move your

the hotel is close to airport and has an early morning shuttle.

location/ gym/ breakfast

everything was as expected. service, cleanliness, room and breakfast were above satisfactory.

like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and 2am in the morning both nights so

the hostess in the breakfast room was not as professional as i would've expected.

only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused our dogs to bark

pool and laundry room,

cleanliness, location, pool, room and breakfast.

i liked the breakfast in the am. the pool was clean.

they have a restaurant and a bar on site with great food

location from airport is great and staff with early check in were very accommodating

my kids weren’t feeling good and the gentleman at the front desk gave the water and a candy bar and told them to feel better

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

part of hotel under construction, pool and hottub looked a bit dated.

their was a full kitchen, fireplace and and spacious living area

gym space was dirty and restrooms did not work in gym-no running

other than that staff was great pool guy very friendly and helpful

pool and tennis court is available. it felt like a safe location.

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

great to have breakfast when you wake up on cite before starting day

the fitness room was too warm with only 2 machines.

not in the laundry, not in the room, not in the bedding

breakfast could have offered more variety.

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

great gym and very comfortable room

parking and breakfast were free and very convenient

good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff

the shuttle is unmarked so we missed it once.

i called about the shuttle service and the hotel staff was wonderful, polite, and helpful

had a big kitchen, living room, huge bed room and whirlpool tub for only $130 for the night

provided a shuttle service to the airport

we didn't use any other amenities (pool, spa, fitness center, etc

clean room, nice fitness center/pool, great breakfast with variety of selections, and pleasant atmosphere

staff were polite, the rooms were clean, and the pool was open.

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

so my kids missed out on schooling because of it

traveling whit my kids for two nights and no microwave and fridge

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

the staff was awesome and they have the best breakfast

clean good location would like full kitchen and complimentary breakfast

a real breakfast, eggs, waffles, toast, bagels, cereals etc

breakfast and night staff were excellent

great restaurant me bar, pool, gym, clean rooms, and a free airport shuttle, very impressed

think the only thing i didn't like was the fact that the you guys didn't offer any kind of free breakfast, even continental would have been good, other than that, it was all good

bill the shuttle driver was super!

they offer shuttle service,nice restaurant/bar,clean rooms,pool, excellent location,and friendly staff

all the stay was good, but there where kids running the halls making all kinds of noise that was coming through to the walls and couldn't

pool was inside only, but that is not a deal breaker.

wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

bar was pleasant in the evening

gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby

no pool

the room kitchen

pleased that the gym was open under covid rules

the room was appointed well in terms of the kitchen supplies

spacious and well equipped rooms, with basic kitchen appliances

comfy room with seating and a kitchen

everything plus the breakfast ud83dude0b

waffles for breakfast, nice touch! free shuttle to the airport, great!

it was very uncomfortable being that we had kids with us at the time, we’ve stayed here multiple time in the past and it was much better in

had to wait 20 mins after driving 12 hours with two young kids just to check in

calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and helpful room was spacious and

breakfast was very nice with a lot of choices

it was clean beautiful and plenty for the kids to do in the area.

parking

it was clean beautiful and plenty for the kids to do in the area.

never got around to breakfast.

the loud noise from the kids

the location was good. nice courtyard. plenty for kids to do.

towels was needed at the pool area

said i couldn’t have all those kids in the

kids knocking on doors and running

the gym is large and has some good equipment, and there is decent coffee available in the lobby for

nice pool

and last small thing would be to please remove the plastic wrapped plastic cups in the gym

the fact the pool could be warmer haha

the hotel restaurant was open and the gym

we didn't eat breakfast. we preferred to sleep late. i don't know where it was located.

pool

full kitchen (for those interested) - and a good breakfast

loved that we got free passes to lifetime fitness, which was just

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

the pool wasn t open

having a gym and laundry room was very convenient

little disappointed when told pool was opened until 11p and returning from dinner, seeing pool was available, only to find the

on the morning of checkout we went down for breakfast and there was a gentleman who has some sort of medical emergency and the staff took great

kitchen, nice room, good bed, nice breakfast.

not as many amenities , no room service

breakfast wasn't included.

the hotel does not offer breakfast.

breakfast was excellent

parking, wifi, security

breakfast was good and had no complaint about the room or bed.

ilet and tub) and i did not get room

there is no room service. booking info needs to be updated.

from the front desk the the made and room service it is and also the kitchen area and everyone that worked in it and it was the greatest

the bar tender was having to do it all and he was busy at the bar

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

the room was great and breakfast was awesome!

the morning kitchen staff

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

the coffee could have been better the rest of the breakfast was good

great gym and pool and breakfast...

facility was up to date, the gym was a good size and able to keep it a cool temp

hot breakfast, spacious comfortable room, 24 hour fitness center

enjoyed swimming in the the indoor pool

swimming pool for my kids.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

loved the hot tub and pool

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

great little getaway with husband to relax and unwind great hot tub and pool very nice staff great food

would like to see more variety on the breakfast and kickback menus

the pool was nice, just the right temperature, hot tub was sooo relaxing , the pool area clean and

only wish hotel bar was open for a night cap.

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

bar attendee was awesome, felt as if i was in the

very clean, comfortable bed, professional staff & nice fitness room.

selected this hotel because of the indoor pool

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

pool wasn't open

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

very clean. good breakfast.

pool was a little on the cool side and the pool was also too small

good shuttle service. got a shuttle to the mall nearby and back.

only thing i could complain about was the breakfast but due to covid that would be obnoxious

quiet, clean. gym has working machines and several other options for weight and such.

advertised a pool and hot tub, but when we got there they said it was closed

hotel shuttle

good shuttle service

thing was the pool area could use a slight make over

airport shuttle

the gym was excellent

swimming pool

great pool

the pool wasn't open

the beds, pillows, location, staff, breakfast

the room was big, bed was comfortable and there was ample parking.

room service didn't clean out make my bed and the shower head was loose

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

didn t work, didn t have a microwave, no real room service, mold in the bathroom in

the fitness room was like a sauna,no ac or ventilation

nothing really. pool is small but clean and nice.

received great front desk service and appreciated the early check in approval

the staff were all very friendly and accomodating. the airport shuttle was very convienient

clean hip property with a pool and workout room

was my birthday and i really enjoyed the wxyz the bartender was very nice and enjoyed the pool