the pool wasn't open.

couldn't connect to wifi

with wifi

given handwritten password for wifi

laundry room had new washer and dryers and was kept clean

were very disappointed that the pool was empty

the pool was cold, but the kids still swim. the pool closed early.

breakfast isn't much. could be improved.

pool closed

had a wonderful stay in a clean hotel with a great breakfast!

the breakfast

breakfast - typical express breakfast - only eat if you are in a rush.

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

breakfast was great

wish all the chain motels could come up with a better breakfast

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to screen the neighboring buildings and streets

very helpful staff. the rooms are clean, the breakfast was tasty.

breakfast was delicious. the breakfast lady was super sweet. very nice facility

breakfast lot of selections

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

staff, comfortable beds, clean room, wide variety of food for breakfast, coffee and tea available

we also loved the hot tub and warm pool, which were both much needed

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

best included breakfast i've had at any hotel.

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

ry important

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

the pool area is amazing and so is the backyard

parking

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

the parking lot was dark along with the walkway

we also booked spa treatments and they were fabulous

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

the spa and the experience was pretty great

we want to come back to enjoy the spa downstairs and restaurant/bar

kent with a great selection of dining options close by nice that there is both a pool and a fitness center, even though both are quite

room service menu is sparse no beverage list

you to have additional things on breakfast bar since the hotel was so nice

the pool and the fitness center were small but nice to have

that the pool was closed

early check in great

no towels for the pool

complimentary breakfast was good and

pool did not seem clean

place was clean, breakfast was great

pool wasn't open

they room was nice. had a spa tub and very clean.

the pool wasn't clean

gym facility lacked weights.

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens need to be left outside of door,

clean gym, indoor pool, friendly staff.

pool and hot tub were great

very friendly staff, close to blossom. decent breakfast..

pool was not warm.

breakfast had more options than previous hotels i’ve stayed at as well

large room, fully equipped kitchen, pool, close to concert venue, great staff

early check in was permitted

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

great service, very nice staff, super clean, wonderful breakfast, outstanding room and pool!!!

great fitness area, nice rooms,

wish breakfast would have gone a little longer.

beautiful, clean and spacious rooms. free breakfast.

staff friendly, indoor pool

pool closed too early

nice room, fair breakfast

clean spacious room, loved the kitchen area

wasn t as clean as i would have hoped. could not use pool as was freezing.

very nice hotel. very clean. breakfast was amazing.

inadequate, out of coffee, waffles had to be made by attendant, but no was was there to work the kitchen

the pool was perfect, just a little cold, i very much enjoyed swimming in it

gym and pool were very clean

gym and pool were very clean

man at front desk was extremely friendly & helpful pool was great too

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

pool area was really nice too

pool needed to be warmer!

whirlpool pool gym

amazing breakfast which included a variety of items including almond milk, and cinna buns

the breakfast was excellent

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

also, indoor pool and hot tub

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

covid had shut the pool and breakfast. but everything was fine

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

pulling out of the parking lot there is a hump that makes pulling onto the road more difficult

plenty of parking and the staff was very friendly and helpful!

hotel bar closed at 11 o'clock, they missed out on making alot of money after the concert let out, as the

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

else it is a beautiful hotel the food in the restaurant bar area was terrific more than

breakfast attendant were very nice, attentive, and the place was so clean and organized.

breakfast was good, facility was quiet and clean.

the staff was friendly and the breakfast was great

especially the breakfast staff

laundry, ice machines, bathtub stopper, etc not working

the breakfast was very good and the location was very convenient

the pool was closed

i had no complaints but my dear other half wished the fitness room was a little bigger

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

breakfast options could have been better.

nice and soft pool was clean, not to chlorine smelling

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

breakfast was excellent

clean, & good breakfast

the pool was perfect for kids

the pool wasn't open

has an indoor pool and gym

staff was nice and breakfast was perfect

wish indoor pool was open

there was no hot tub in the pool area. pool was smaller than expected.

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

pool was right across from our room 103 , breakfast was wonderful and very good staff was very

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

the pool and the little store was great. the rooms were so clean!

the breakfast had a lot of options

breakfast and courteous staff

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

pool. available coffee.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were over so that was a bummer

extremely clean, good breakfast, very friendly staff

breakfast is nothing fancy (pancake

clean, modern, good breakfast, comfy bead

nice breakfast bar! quiet location. friendly staff

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

nice continental breakfast in a quiet room

breakfast was only adequate

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

i loved the pool table and the jenga set up

enough for a family with 2 kids without feeling cramped

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

i will take advantage of the pool next time

was upset that the pool wasn't open. big disappointment.

keep outside area open longer, pool was nasty

breakfast left a lot to be desired

breakfast much overpriced!

bed was very comfortable. loved the restaurant and bar too!

breakfast was expensive for what was offered

breakfast was very sad.

very professional room was excellent and clean breakfast and serving staff were

the staff was nice enough

also, what it looked like was that i got charged for wifi

room space for my kids

on site bar and restaurant with beautiful outdoor seating

the pool was a little chilly but the hot tub was our favorite

pool was very nice and warm

i love the gym

the pool was nice

mall, easy parking and nice pool

breakfast was yummy

on arrival they had popcorn for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

would like to see more variety on the breakfast and kickback menus

the 5:30 kickback & the breakfast are great

it was clean and they have hot breakfast and they feed you dinner

comfortability and the pool

lots of easy free parking with wide spaces

clean. bar maid was so kind. food was good

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags, limited bath supplies, very noisy

the gym is large and has some good equipment, and there is decent coffee available in the lobby for

the lobby bar was a bonus

only wish hotel bar was open for a night cap.

not free or particularly good; bar minimal & not friendly

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

having access to the pool, bar and pool table offers a very nice touch

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

i wish the bar would open earlier and add a menu

pool is small

enjoyed everything but pool was a bit cold for kids/wife.

happy hour great breakfast bar with more than most

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

waiting on cook to order breakfast food gets s little cold so having a couple microwaves ovens would help to heat your food

very clean and the kids had fun in the swimming pool.

the breakfast cooking staff were exceptional

are dropping the ball a bit in the kitchen

the morning staff for breakfast were always attentive & cordial

breakfast always had something different that was very good

the breakfast was good every morning

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

the bar and front desk staff were amazing!

i had left them twice when we went to breakfast and the pool and they never barked so something was wrong and instead of being supportive they were rude

pool area was nice for kids.

pool area was nice for kids.

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

the pool was closed

no indoor pool

the space and the kitchen feature

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

gym with free weights, possibility to wash clothes, fairly versatile breakfast, very handy shop

was closed due to covid-19 breakfast wasn t what we were told at checkin enjoyed the stay, the kitchenette came in handy no complaints here

kids said the pull-out sofa bed was the most comfortable they've ever slept on

the room the kitchen

shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick there hands in the food took entire pan of bacon & sausage and threw it in the trash

breakfast quality was great

continental breakfast was great! staff always courteous and friendly.

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

not as many amenities , no room service

the wifi was also down for over 12 hours

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

also the breakfast used to be better that needs to go back

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

things,can not use gym facilities unless you check into the baymont suites nect door to super 8

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

there was no butter for toast or waffles either day at breakfast

love the jacuzzi tub and the breakfast was amazing!

the hotel was clean, had grab and go breakfast, vending machines, and is near anything you could want for food

didn't have any orange juice with the breakfast

the price, closeness to our tournament fields, free breakfast.

good value, comfortable rooms, gym is nice

the breakfast was hot and had many good selections

there was a gym, vending and laundry

the pool and hot tub were very clean and much appreciated

no one picks up, same with house keeping and room service

room service

there was no room service

rusty gym equipment and pool and hot tub looked disgusting

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the pool area is very nice and my kids thoroughly enjoyed it

they don't normally have milk available but he got some from the breakfast stuff

the staff was so nice, breakfast was great

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds were comfortable -the room temperature was

the location is great and lots of parking.

the friendly staff girl at the front desk and the kindness of the breakfast lady.

breakfast was pretty good

parking

pool was awesome

breakfast was above average

wife and i enjoyed having the kitchenette in the room

breakfast was delicious and abundant

the large spacious rooms with the kitchen and living room space are perfect for families because you can have everything there that

gym facilities and pool

variety of food for breakfast

we told the breakfast attendant who offered to microwave them for us

it was very clean!! nice breakfast bar area.

staff very helpful and friendly! hotel was clean! good breakfast!

the fitness room didnt have any weights and the pool was dirty

pool was unavailable , and the key entry from the outdoor space did not work

a lot of kids running around all day and night

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

the entire hotel seemed to be clean and orderly, as was the swimming pool and hot tub area.

to cleveland clinic but hotel shuttle or walking

hotel employees shuttle us back and forth and they are excellent

we also did room service for

if you use room service it's a 22% gratuity charge and also 2

bar and grill staff are very friendly, and we overall enjoyed the room and stay

my children and i love the gym was open 24 hours

coffee in the room, gym and pool available, free shuttle service breakfast available

- gym needed remodeling (water leak)

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the shuttle and the friendliness of the staff.

the breakfast buffet on the 14th floor was exceptional

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

room service was quick and delicious

excellent location, amenities, room service and staff was very helpful!

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

shuttle service was wonderful …

breakfast ended at 9:30am instead of 10:00am.

random person off the street got into my room and stole my kids air pods, and apple chargers

location was perfect with free shuttle to cleveland clinic and back

staff was screaming at kids using the f-word right at the entrance

we did call room service and the front desk for extra towels and they never brought them.

nice breakfast, great location and facility

the mini bar look so interesting and romantic, even though i didn't use it

the bar was closed

nice complimentary breakfast

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

it was very beautiful and well kept. perfectly clean! great room service too!!

the restaurant and bar were not very impressive and the wait staff was not attentive.

convenient with laundry and gym room

bar staff very friendly-allowed us to sample beers before our selection

gym could also a few more pieces of equipment

and my daughter loves the pool

so friendly and shuttle service was great

room service came within minutes of me call for assistance

the bar and restaurant menus give lots of options for all budgets

responsive room service and towel

nice hotel that was affordable. small pool and hot tub.

kids loved the pool

no room service no room clean daily

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

great breakfast options!

hotel was very clean, beds were exceptionally comfortable and the breakfast and your shuttle service a plus

the 2 nights and maid walked into our room both mornings even on the last day when i asked for a late check

adequate gym facilities

shuttle to cleveland clinic in a timely manner for appointments

clean, great location and early check in and late checkout.

the gym and pool area needed some tlc

breakfast buffet was pricey and not very good

indoor pool, jacuzzi and gym

pool still closed!

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

loved the location, gym and beds were comfortable.

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

bar tenders friendly

good gym

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the vault bar was the best bar i have ever been to

the amenities such as the roof top bar and downstairs restaurant were out of this world

breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes

uly yours did not disappoint)

restaurant parkers was great for breakfast and we also had there wings in the evening

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

early check in, friendly staff, location.

the room was right above a loud bar that was open until 2 am

the kitchen is nice

woman working at the continental breakfast was so kind and treated all guests like she knew them

the bar and other common areas had a luxury feel to them and everything was so nice and clean

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

nice corner view breakfast was excellent

in room breakfast was excellent