how early the spa close

the spa and the experience was pretty great

easy reservations for spa services

steps up and down to the rooms and spa services .

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

the pool area is amazing and so is the backyard

for overnight was excellent, staff was realy friendly on reception and bar too

for visiting hiram college; hotel has a bar & restaurant

ry important

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

breakfast was awesome

pool, hot tub, and gym on site although i was too tired for any of it

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and attendants were outstanding, exercise

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area to many people need time limit cause it was to many quest waiting for pool

my id and go straight to my room which was very clean drop off my luggage, have a very delicious breakfast and go straight to bed

breakfast, free cookies, close to the interstate and nearby restaurants

breakfast was delicious. the breakfast lady was super sweet. very nice facility

breakfast lot of selections

parking only on one side of the building making for a long walk with luggage to my room

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

complimentary breakfast was good and

early check in great

pool closed

the breakfast was not that big.

the room, location and breakfast were wonderful

breakfast was great

breakfast - typical express breakfast - only eat if you are in a rush.

breakfast had a diverse good range of options hot and cold

the breakfast

staff was so nice! everything was clean. breakfast was sooo good

laundry room had new washer and dryers and was kept clean

would have stayed and enjoyed the pool longer but water was a bit to cold for me.

no wifi

no hot tub! it had a pool though so still good

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby come

good free breakfast

pool closed

the pool was cold, but the kids still swim. the pool closed early.

the continental breakfast had a variety of food that my family enjoyed

nice breakfast

pool wasn't open

no bar or lounge for a cocktail on site.

i didn’t like the fact that the pool was dirty & the hot tub .

indoor pool and spa was nice

dining area and staff were fantastic. coffee bar in morning was great.

the continental breakfast was nicely displayed with lots of seating

breakfast options could have been better.

the breakfast was very good and the location was very convenient

nothing worked in fitness

door separating the sleeping area from living room and kitchen area.

the kitchenette was well equipped for a weekend staycation

the breakfast was super

the kitchen was very useful

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

barbra asked for a mention for the kitchen

staff, rooms, pool we're all awesome! breakfast was good!

good breakfast. didn't use gym or pool. room was clean

breakfast had great options and clean tables, etc

easy check in, clean room, free breakfast

pool was spotless and excellent for my needs in use of the pool

nice continental breakfast in a quiet room

we were at the end of breakfast, so a little sparse.

i loved the pool table and the jenga set up

breakfast was only adequate

coffee was good, but the rest of the breakfast leaved a little to be desired

room was clean and comfortable. pool was nice.

there were lots of kids there for a tournament

clean. good breakfast.

pool. available coffee.

big pull out couch to accommodate kids

pool and fitness center closedud83dude16

very close to the mgm casino where i was attending a concert. clean rooms!!!

breakfast was excellent

we have stayed here several times it’s very convenient to the highway and the casinos

easy to get to from highway. close to restaurants and casino

the pool wasn't open

staff was nice and breakfast was perfect

pool was not open.

breakfast was cold, did not taste good.

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

it was nice that the pool/hot tub was open as well

no snack shop or room service.

the shower could use a grab bar also

that the pool was closed

clean, solid wifi signal everywhere

all hotels with a pool should have guest laundry

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

pool was not warm.

nice indoor pool

location was great for our visit to this city. breakfast area was well stocked and clean

the pool was well kept and clean

really appreciated laundry facility

too much chlorine in the cool pool... only issue

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

breakfast was good

was great, as was the pool

breakfast was fine

very clean, spacious units breakfast buffet had many options and the food was delicious

the pool was closed because kiddo vomited in it.

the 5:30 kickback & the breakfast are great

the younger kids took over the hot tub

breakfast was yummy

bar attendee was awesome, felt as if i was in the

the bar and the location

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

the lobby bar was a bonus

also some of the gym equipment was broken

very happy with the room. enough space and everything i needed in the kitchen. would stay again.

no complaints whatsoever about staff! only complaint was the pool was a little cold.

our room came with a full kitchen area and a large shower with great water pressure

the pool it burned our daughters eyes

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings with

a short drive takes you to starbucks and there's food options a short walk across a parking lot

and last small thing would be to please remove the plastic wrapped plastic cups in the gym

pool was not as warm as it should be for a advertised heated pool

the pool and gym were nice facilities.

they kept the pool area open because there was a concert

so we did not watch tv or use the pool

gym and pool were very clean

the pool was perfect, just a little cold, i very much enjoyed swimming in it

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

waiting on cook to order breakfast food gets s little cold so having a couple microwaves ovens would help to heat your food

omelette bar was cool, however the fountains, and the bar and restaurant were the best parts besides

enjoyed pool and hot tub

kids knocking on doors during night time

kids playing on elevator

pool table n gams

the gym was clean and equipment was a good variety

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

i wish the bar would open earlier and add a menu

kids knocking on doors and running

pool wasn

also really appreciated the free passes to the lifetime fitness

loved the kitchen with a big refrigerator and the quilted bed

we didn't eat breakfast. we preferred to sleep late. i don't know where it was located.

the front desk clerks the room attendant the cooks in the kitchen

love the kitchen and bathroom and the layout of rooms

i appreciate that they had availability and a gym

was closed due to covid-19 breakfast wasn t what we were told at checkin enjoyed the stay, the kitchenette came in handy no complaints here

i didn't use the pool or gym but they looked great

the breakfast was a pleasant change compared to usual places

husband and i stayed here for a night away from the kids

breakfast quality was great

continental breakfast was great! staff always courteous and friendly.

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

parking, wifi, security

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

also the breakfast used to be better that needs to go back

the kitchen in room, my room was right by the elevator

and the gym

also shuttle bus to go to the doctor and the store was a great convenience

price was great it was clean and staff was great,great breakfast

wish they had an indoor pool.

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

the free breakfast was awesome

staff were very courteous, our room was amazing, the breakfast was above and beyond adequate

amazing breakfast which included a variety of items including almond milk, and cinna buns

the breakfast was excellent

pool and pool area were not clean at all!

room was quiet and bed was comfortable breakfast was great

breakfast was excellent, friendly staff, cinnabons, eggs, bacon, french toast, fresh fruit.

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

lack of parking

no parking after returning from dinner. large wedding party.forced to park across the street

parking is very bad because of extra events that they give that take up all spaces.

would have loved to have room service but it wasn t available so i had to leave my room to get my meal for the evening

the breakfast had minimal options, but the gym was nice.

coffee in room and in breakfast room could be better.

serving breakfast in the morning with plenty of coffee and juice

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

it’s very nice place and comfortable beds i liked the breakfast

the location and the staff are friendly and helpful self laundry is available room are big

breakfast was ok but could add bagels and cream cheese

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

the pool closed but not their fault

the gym was small but completely

the staff was friendly and the breakfast was great

breakfast was as expected, enough to get you started for the day

great pool spent most of stay in the pool

pool,breakfast and fre wifi

pool and hot tub both great and we enjoyed both

old school italian restaurant on the first floor--- decent food & friendly bar staff

blinds let in the parking lot lights at night and the morning sun super early

free use of laundry facilities

just about everything. room was clean, staff was great. food was good for breakfast.

breakfast was not included in price. the cafe was pricey.

there was no towels in the pool area ever!

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

pool and workout area

the pool and the outside area.

the royal inn was very clean ,the staff was very friendly and the breakfast was very good

cold & hot breakfast

extremely clean, good breakfast, very friendly staff

nice breakfast bar! quiet location. friendly staff

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

my wife’s and our favorite thing at the hotel though was the gym

i just wish the coffee bar would have a little bit more extended hours for the mornings.

clean and nice gym!

enough for a family with 2 kids without feeling cramped

guest laundry was appreciated

breakfast left a lot to be desired

bed was very comfortable. loved the restaurant and bar too!

no meal service on sunday evening but breakfast on monday morning was good

breakfast was expensive for what was offered

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

shuttle service to the cleveland clinic or restaurants

to order room service for breakfast 2 days and there were problems both days

the gym equipment was broken and the overall building felt very dated

breakfast was great. the shuttle was a life saver.

very nice, well kept, excellent time for pool and food.

nice rooms, clean and roomy with a restaurant/ bar on the premises

the fitness center usage was well-regulated with only three keys available at a time which allowed for

also many guest wore no masks and sat at the dining and bar area

the staff was friendly and welcoming. hotel was very clean. good breakfast.

my children and i love the gym was open 24 hours

free shuttle services were offered which helped take away some of the stress

being near hospital & having shuttle was essential

the shuttle and the friendliness of the staff.

coffee in the room, gym and pool available, free shuttle service breakfast available

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

ditto the breakfast in another restaurant

good i had room service

room service was quick and delicious

the breakfast buffet on the 14th floor was exceptional

it had a very good breakfast buffet and the wine bar was excellent

we did call room service and the front desk for extra towels and they never brought them.

excellent breakfast. superb location . sensational staff

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids

the bed was awesome the pool was lovely the kids had a great time what

i was grateful they were able to accommodate my early check in.

beds n pool

i really loved the pool and hot tub and the bed was very comfortable. will be coming back again

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

clean , location , shuttle , breakfast , staff

there breakfast has really nice variety and my favorite part was definitely the coffee bar 10/10 would come back in the future, me and my family had a great

shuttle service was another plus

the pool and the gym i also like the back fireplace

very clean, very accommodating, great location with shuttle to the clinic ….

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

close to cleveland clinic and the shuttle came everyday

bar way overpriced for what was offered

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

location to cleveland clinic and shuttle is well worth it.

the pool, laundry, and gym were open

room was clean, bed and pillows comfortable. i used the little gym

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

got approached by homeless man asking to talk to me and my two kids in the parking lot

the breakfast was good every morning

the kitchen with a full size fridge, dishwasher, and a 2 burner cooktop

laundry room is not free

the breakfast cooking staff were exceptional

they were awesome, will stay there again! generous late check out.

why is the pool closed?

pool area was nice for kids.

i spend some time at your bar with friends just talking

pool was closed that's the only reason we booked there cause we thought was open

the pool and hot tub were closed

the jettub was great and breakfast ud83eudd50 was vary good

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

very nice room easy check in got a late check out because new years eve.

love the jacuzzi tub and the breakfast was amazing!

there was no butter for toast or waffles either day at breakfast

breakfast was included but thought it was a hot breakfast.

breakfast could be better

there was a gym, vending and laundry

breakfast was enjoyable with eggs,sausage and pancakes

the price, closeness to our tournament fields, free breakfast.

were told they didn't have any available u til the following day because they hadn't started the laundry yet

day lady is mean the we’re kids running around knocking over things too many in a pool no supervision and my sleeper sofa was

i really enjoy the hot tub and the pool the rooms are nice and smell very wonderful.

we also tried to order room service only to find out they only served breakfast during the week, which isn t noted

have a pool in the hotel

nice hotel that was affordable. small pool and hot tub.

wifi was out.. the tv didn t work..

pool and gym were well

i like having free wifi

- and everything was an additional cost except wifi

breakfast was good, the shuttle bus and driver was great.very accomadating

breakfast was great. and the room was excellent. also had shuttle to concert.

shuttle to cleveland clinic in a timely manner for appointments

great breakfast options!

plus we was able to get early check in and late check out so that’s a major plus

room was nice , gym was very nice

no breakfast. the room was excellent.

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

the bed was very comfortable. the poor and spa were clean and well maintained.

the only minor thing was that the pool /spa, closed at 10pm.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

gym was great too

staff at headliners served an amazing breakfast

bar and restaurant staff was very friendly and accommodating

breakfast

good gym

towels were worn. no room service done yet when we got back sunday afternoon.

only drawback is the breakfast, quite expensive for what it is and only one staff member working which meant they

only complaint would be room service came in togo containers

breakfast in the restaurant was good as well

coffee available for breakfast in lobby was all i wanted

also only one bottle of shampoo and one bar soap for occupancy of two people

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

hotel bar area was relaxing

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

location. everything in walking distance. free breakfast.

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

also my kids were disappointed by the lack of a

there was breakfast available in the morning

breakfast was great having a gym was great

only complaint... no guide on the tv for the kids.

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

breakfast service at the restaurant was rather slow. other than that, no dislikes.

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

breakfast was simple due to covid but it provided us with our basic need

breakfast prices. we have 3 kids, a family of 5.

didn't have time for breakfast

nice corner view breakfast was excellent

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

requested a early check in, a month before my stay

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

disappointed that pool and fitness center were under renovation.

no fitness center

questions cleanliness of laundry

male staff member at bar during dinner snack time was rude

we took advantage of the gym, pool, and hot tub which was a huge bonus

my kids loved the pool downstairs

excellent pool and hot tub