ample parking for residence and visitors

short walk to the bar and restaurant - very good fresh english breakfast

breakfast was delicious, the parking lot was large, the staff were friendly, great location, nice place

however, we were able to enjoy a hearty and generous breakfast before we left

lovely owner

forgot to ask in the pub for the wifi code on arrival and could of done with it when i got back from night out

the wifi in the room i was is very poor

there is good car parking right outside the accommodation block, which is separate from the pub

quiet peaceful easy n quick check in friendly staff nice parking facilities

qualify wifi and the shower room is not too good

wifi a bit patchy on second floor

lovely bar too

late check out of 11am was good

breakfast was fantastic, and the location was good, where we sat was nice by the door to the

room on first floor as requested. excellent shower. good menu choices for breakfast and dinner.

staff are excellent - from the warm greeting to the efficient, friendly bar and restaurant staff

he sorted out kids out and even had cheerios for our youngest at breakfast after he heard him mention how much he

the heated pool was wonderful

enjoyed a spa treatment

excellent pool, massive room , very clean , a little tired in places

room at a really good rate , no criticism but bar closed at 10:45 and the shower was defective but the value for money

room service for example)

didn't see a menu for room service either

wifi was free but did not work properly

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

greeting, being accommodating to early check in and late check out, the food, and the greeting

even the bar tender was friendly and made us custom cocktails

beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and restaurant was exceptional

we given late check out free of charge

early check in, spa access, room service, location, bar.

quiet room in a building outside the hotel next to the car park which was fantastic for the kids

was unable to get food as the kitchen had been shut 2 days prior to my stay.

cost of bar drinks and crisps

close to stoke park with a nice playground for the kids

kitchen closed due to covid ...

only issue we had was the wifi, and not being able to set up the smart tv properly to watch films

live music in the evening or a spa would have been a good

good wifi and nice free parking

as we were away from the hotel at an event and didn't have time to use other facilities like the spa and restaurant

hotel later than expected but reception staff was so friendly and kind enough to inform us about room service

bar and rooms with plenty of parking in close proximity to guildford and winkworth arboretum

off street parking was excellent, our room was very nice

the breakfast was truly excellent

hotel , extremely friendly staff xx excellent evening meal and breakfast x definitely

the staff were extremely helpful and we had an excellent meal and breakfast

shower was great and garden was a nice bonus (feeding the koi carp was a joy for me and the kids) (+)place but good atmosphere, beautiful garden and kids enjoyed the fish pond view (+)to have free parking and play area outside for the kids to run around

parking was safe

very convenient for worpleston golf

comfortable clean rooms, lovely garden view, quiet, friendly staff, easy parking and a cute little honesty bar

had a lovely bar as well

though reasonably pricey) roast.

the free parking too

parking is good food is good bedrooms are good not much else to say it s all good

i wish they had room service

the bar, the bathroom and bed and free parking

lifts to higher floors. with luggage and kids in tow, stairs not easy.

no plug sockets near the bed and the wifi had very poor signal

xmas opening hours for gym & pool were more limited than i'd hoped.

we would stay again and perhaps for longer next time to enjoy the sa and gym and pool next time

comfy bed, good swimming pool and tasty breakfast

affordable, and in an amazing location, with complimentary access to the swimming pool, sauna, steam room, jacuzzi, gym facilities, this was the 3rd or 4th time we have visited the

order it again and we ask for more bread parmesan & truffle chips - 4/10 i think im used to 24/7 room service in the hotel as well so just my own

our room also did not have a telephone so we were unable to call reception/room service

the swimming pool, saunas and hot tubs were better than i expected

they offered late check out (from 11am extended to 2pm) for 15, i was so happy with this and had no rushing in (+)was offered complementary late check out as i had a late spa appointment which was a very nice touch

i was not informed about it)

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

near my venue for the next day easy parking room spacious shower hot room service excellent

good parking ability

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

lovely comfotable room, easy parking, good restaurant, friendly staff.

breakfast had a very good menu and again the quality of the food did not disappoint

only very small negative is that the wifi signal was a bit weak in spots

cky) thing.

lots of free parking

good value for money with breakfast included

great historic ambience in room, bar and restaurant without it being kitschy

local use the bar and restaurant so there there is a lovely atmosphere

were very friendly and helpful, room was beautiful, bar and restaurant area very cosy and welcoming with great selection of beer and other drinks and

breakfast amazing

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

no wifi as promised, no room clean as promised, no food facilities as promised

is a little basic but the bed was very comfy , the shower was small but good and the wifi was very good

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

were amazing and made the stay for us, they did a milk and cookie voucher for the kids which they loved

comfortable, very helpful staff, excellent breakfast with good food ordered from the bar mid day and evening

a wedding on which was very noisy and kids playing outside our bedroom window after 10

very, very happy with the selection for breakfast

staff extremely helpful and courteous and explained about parking in particular.

taxi) is, however, highly recommended due to the suburban location

size and comfort and view amazing massive tv and great room service

free parking lot next to the hotel

breakfast, lovely staff, ev charger was a bonus, good mattress, great shower, nice toiletries, bar area lovely

a car

both kids had a rare lie-

good wifi, nice biscuits + coffee + hot chocolate + etc welcome pack

breakfast was warm, not hot, but tasty.

nothing springs to mind. wifi a bit stop and start.

very warm welcome. good parking. great pub. great breakfast. lovely room.

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

could do with more people behind the bar when busy

the bar staff were really friendly and helpful

the restaurant was very good and the bar area was phenomenal

car park, wifi pretty good, friendly staff, hotel location for me was very good.

bed was comphy staff

wifi is excellent

close to zero phone signal meaning no 5g internet

no room service

there was visible mould on kids room windows

early check in and late checkout an excellent restaurant menu with dishes to cater for all dietary

the kids love the family room with the double bed and lovely bath

the area was lovely and liked the off street parking

bathroom, bedroom

checking us in was super helpful - came out to help is with parking and we were lucky to get early check in without asking for it

early check in was really helpful to me

really clean and really friendly accommodated early check in

everything excellent, nice pool, hot water jacuzzi, wicked gym, very good room. great weekend

great facilities, great staff, restaurant was brilliant and kids felt welcome and included.

75 room service fee which i wasn't aware of until i looked at the invoice

loved the gym and pool

2 rooms for our guests, they love the setup in the room, bed was comfortable and the facilities, gym and indoor pool was exceptional

good air conditioned gym

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

nachos at the bar was very good

like the washroom are high enough so kids find it difficult to split after brushing

we enjoyed both breakfast and dinner at the hotel.

no bad experiance and a good place to stay with exceelent choice of bar food and good quality

the lady working was nice and breakfast was ok and we got an early check in.

was nice that it had a bar and restaurant in house, the staff were very happy and seemed to enjoy their jobs

good bar and excellent restaurant

ee and ample parking and taxi to

most importantly, my dog was welcome in the bar by everybody from staff to other customers

only negative i could have would be the wifi was a little spotty, but this had no real effect on my stay at all

the ev charger fees are too high. the extractor fan in the bathroom was dirty

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

excellent spa facilities

the wifi was hit and miss. the shower space was narrow

the gym was great

no swim pool

the location was perfect for a golf competiotion that i was playing at

we also ate an evening meal in the bar and it was a lovely meal

plenty of parking and the young man on reception was really personable

sketchy wifi in some parts.

i didn t order food on this trip but my last trip i had room service and the food was fantastic

was no option for room service, which ideally i would have had

also the pool was warm and the gym had good facilities

beautiful location. great swimming pool.

enjoyed the pool

pool was exceptional and warm

comfy bed, free use of pool and amazing breakfast... even a nutri bullet.

both dinner and breakfast were some of the tastiest meals they've had with the ingredients all bursting with fresh

excellent free wifi

parking/ lovely characterful building / our room was an excellent size, with good facilities and on

options for room service are limited and not well prepared.

would be perfect if the spa pool could be a separate area

spa bath did not work which was one of the main reason i had booked in this hotel, so quite a

lovely room. fab location. great bar in evening

really lovely property and very clean, good parking and beautiful surroundings.

on the tv and tried to solve our problem why i couldn't connect our ipad to the hotel's wifi

free car park and uninterrupted wifi makes our stay a memorable one

spa facilities a great

a little noisy until midnight due to being over the bar area

the ease of parking

free parking

parking available

loads of parking, though half had to be closed off due to the heavy snow

wifi was down but there had been a leek and i could hotspot from my phone so it wasn't a problem

value for money, all staff very helpful, opposite station but very quiet, car parking easy, food excellent breakfast, they will serve what you want example, change the

great price and a lovely clean comfortable room with a restaurant and bar on site.

also free parking

ample free parking

pool , gym and spa are good too

the pool was often unattended of staff and little kids with nappies

d also lunch at the pub at the entrance, wotton hatch), used the spa and pool

pool is v small, and divided in half with kids in one half

room service meal not piping hot

lounge was small and full of kids gave vibes of a wmc and there was alot of local people not stating at the hotel using the

location surrounded by beautiful woodlike landscapes wtje christmas decorations were amazing, the spa facilities were included and we all had a swim the evening of arrival

wasn't enough space to park, but keep going all the way around the hotel and there is plenty, and ev chargers - excellent

staff were excellent and gave us an early check in

breakfast was fantastic and the self service was really good . always staff there to help you .

sofa bed in the room was on the small and slightly uncomfortable side for my kids.

hotel immaculate, room comfy and quiet and the breakfast was very good as well

lovely clean room. breakfast was fantastic. staff very polite

free wifi which was very quick

great service, allowed early check in, nice staff, clean, modern, tasty breakfast

the young lad running the bar was also polite, courteous, and chatty

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient and

breakfast was nice, had room service due to covid but it came bang on 8am

also has a small bar which we like to use

smell of drains in my daughter in law's suite which stopped them having a shower or using the spa

kids facilities are amazing, and i can't wait to bring mine here, and there are kids clubs and a

loved that my kids and partner enjoyed the freedom of being able to do what they liked and i knew they was

parking was close to the

golf facilities, great staff and we enjoyed panel, tennis and spa too

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

nice staff very accommodating next to silvermere driving range which is paradies for golf

and my complaint from last time ref poor room service sandwiches had been acted upon

pool, gym and spa open to members of the public and there was a baby and toddler swimming class

thought spa area a little tired and decor in our room a bit drab

gym even though a advertised with one on booking

small parking spaces

very poor wifi connection

a pitty the bar closes so early

plenty of car parking spaces

the hotel bar was brilliant and locals were friendly our stay was beyond

good location and services nearby, good wifi, powerful shower, friendly staff

good value, comfortable and quiet, good internet speed and stable wifi.

lobby was much nicer than expected, there was some morning crockery and there s snack bar and comfy

i liked confy bed good price good wifi room clean

out : receptionist or something similar blame that check out was 11 am and i did come down 40 min later after the cleaner opened the door without announcing

only gripe was that the bar food menu was somewhat limited and quite expensive, we normally wouldn't expect to pay over

gym

hot tub water was cold, wifi did not work throughout the hotel.

close to a few golf courses

the park eye parking - but the hiotwl sorted them out.

20 for early check in seemed a little steep.

building, lots of oak beams with nooks and crannies from reception through the very pleasant bar to the restaurant

to find , on getting home and looking at printout that i had been charged 20 for an early check in , which i didnt ask for and didnt need as we arrives around 3pm

extra cost)

hotel overall is a welcoming place very cosy and quiet with a bar and restaurant on site the facilities are great the room was very clean and the staff were very

parking too expensive

despite being above the bar had a very peaceful nights sleep

the bar and restaurant staff are so friendly and helpful

lots of parking spaces and easy to get to

also fab to have ev charging points

everything was fine apart from having no wifi food was wonderful

parking was a nice bonus as we travelled from far and didnt want the hassle having not been to

into the secure car parking took longer than it should but, then again, it is secure, and it was 5pm on a friday in

best hotel ever. great food and bar as well. will always return when travelling to london area.

there is good secure parking

parking on site which you have to reserve and pay for

bar and restaurant on site

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

proximity to gatwick, comfortable, friendly, lively bar and restaurant

sat down in the bar, we noticed for 30-45 minutes the tables was full

best property for relax. amazing spa area and pool. delicious restaurant with great service.

the parking is great

but it's a shame they can't run room service at present, i do love my breakfast in bed

swimming pool and spa are clean and really welcomed after long day

jessica at reception was very friendly and helpful. great gym food was good

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

real coffee at breakfast is essential!

breakfast was very nice too

wifi, its free but doesnt work well, and 4g was intermittent

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner drove us to

the bar was small and welcoming, the bedroom was cute and warm

nice room, comfy bed, excellent breakfast

breakfast cooked to order

the food served in the restaurant for the evening meal was superb as was the breakfast

spa, extensive gym for free use by guests, and a good restaurant and golf course with plenty of parking

once speaking to others within the pod area we had full access to pool/spa and the high-tec great gym

kids in the pool area running around

the girls enjoyed a spa treatment while the boys played golf

everything, great view onto golf course, beautiful apartment

the room service, shower, bed, breakfast

early check in

room service menu although limited due to the current situation was really good and food lovely

very reasonable bar prices and for food and efficient friendly staff

was worried it may have been noisy since there is a bar downstairs but it was not noisy at all

kids club ok could be more central

the kids loved the events

spa is tiny and the gym more a fitness centre

only thing if you love the gym it is very small but otherwise it s perfect

the gym and pool areas are nice, but not exceptional compared with other luxury hotels

room service was prompt

i think the bar staff by that time were multitsking in the restaurant and

wifi easy to log in too

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

we weren't warned in advance so was pretty inconvenient small kids

equipped, the setting of the hotel and it's grounds are stunning, service was good, plenty of parking space

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

we had room service for breakfast and a lovely selection of hot and cold foods

lots of parking

room / breakfast