i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

friendly helpful staff. clean. location was ideal for our purposes. kitchen was well equipe.

parking lot is small.

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

great staff! very accommodating. clean. wonderful breakfast. nice pool.

3 indoor pool, fitness room, all day coffee & water in lobby, as well as shoppette

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate bathroom with a tub

the breakfast was varied and well presented

from the front desk staff to the house keeping, to the kitchen

the room was very comfortable. pool around and very clean

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

the bar closed at 10.

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

friendly staff, bar in lobby and comfortable bed.

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

it made us very uncomfortable, he looked like he worked in the kitchen

continental breakfast is delicious

excellent breakfast

convenient location, beautiful garden, spacious room and well/equipped kitchen

breakfast, nice choices and good value

the room service staff should be available before 9:00 am

ud noise) wifi failure

did not have free breakfast.

no room service but the lobby was pretty.

specifically booked this because it has a pool but they told my kids it was being fixed

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

room service was only given 1 of my 3 days

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit chicago plus great

specifically booked this because it has a pool but they told my kids it was being fixed

bar in the evening

the room was very clean, the gym well equipped, and the lobby/bar attractive

room, attention breakfast closed too early

laundry located in second floor accessible by payment which is ok but the washing machines and

the room had incredibly good heat, the bed was comfortable, and there was easy access to the gym, which is open 24/7

(they provided shampoo, conditioner, and bar soap

extremely friendly staff. great that the fitness center was open 24 hours a day.

good fitness center for basic needs

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the bar and restaurant were used daily and were very nice

someone left room service food outside their door and it was there for a day and a half - kind of gross

banquet hall is beautiful, bar louie good food, warm water in the pool.

the gym room had pretty great equipment. the room itself was also very clean and neat.

no breakfast included for the price. i asked for a quiet room away from pool.

room, comfortable bed, nice temperature control of room, quiet location, breakfast was included in this reservation, free parking, short drive to downtown skokie

advertising of working jaccuzi in pool area

bar was delicious and our young grandsons were most pleased with their breakfast choices

staff and very clean, liked the welcome packages and the decorations , the gym was also good

pool and gym were very nice.

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

breakfast was wonderful

the breakfast served a lot of fresh food

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

amazing breakfast and all the facilities. definitely going back there!

free onsite laundry is a huge bonus

location and ease of finding/parking was great

00 for wifi

unable to access room service at all

the hotel provided a shuttle to and from the venue

was next to the faucet & shower head which meant

extremely nice guest house of a golf club, everything here is so clean and decent.

boutique hotel at an awesome golf course

really well done. great facilities. very good golf course. first class

son had a blast playing golf for three days during spring break; staff went above & beyond

golf course view

everything. in particular the size of the bed, the confort and the breakfast and off the bath

breakfast bar proximity to trains

breakfast was delicious & coffee + tea was available plus plentiful with a variety of

gym rooftop terrace with lake view room view proximity to college and train lots of good stores and

very nice staff , room and breakfast!

no change for laundry room

the swimming pool is nice a bit small, but there are no people for most of the time so i was enjoining myself

didn't have breakfast,but it looked good.

breakfast, pool,gym, staff, price,etc

the pool was not open and it was not mentioned anywhere on the website

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

breakfast is a starbucks cafe within the hotel. it s ok but not great.

comfortable room, spacious, good breakfast at a good value visiting friends

pool was clean 1st day, but then no maintenance or cleaning

breakfast was not included the front desk people and maid were excellent

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

only thing that i could say that i didn t like was the coffee at the bar area

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

over fifteen people multiple kids under 16 unattended

she was there when i checked in and helped to accommodate while i was getting my kids settled

breakfast kept up with refills

fitness center

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast in the hotel

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

breakfast tasty. great location . very helpful staff!!

safe and convenient location and great breakfast and beds! staff were really nice!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

the morning breakfast was a good start to the day

clean, fresh bedding, amazing kitchen

great kitchen, balcony and location. lovely breakfast place next door

bedrooms one with ensuite, living room, full kitchen with more utensils and cookware than you'll ever need

the guest house was quiet and they had a wonderful kids menu which allowed us to get a pack and play, a play mat and baby bath

adult son stayed in a 2 bedroom suite, which had 2 full bathrooms, a fireplace, a full working kitchen and a grill on our terrace

both breakfast and bar not open at time of my visit

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the safety bar in the shower wasn’t secured to the wall

did not like the expensive coffee bar in the lobby

there was no breakfast at this location ... and no restaurant or bar open!

breakfast was bad.

breakfast was the same every day, but not bad

the name changed, but the signage did not. also, breakfast was

the breakfast was pretty stingy.

no breakfast

the only thing i could honestly say is the pool was quite smaller than it looked pictured and than i'd imagine

pool was warm

breakfast had several options including hot breakfast items

you also get a microwave and fridge with mini kitchen in your room

pool and breakfast

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

outdoor pool was clean and nice, and the breakfast was far better than most hotels

we din't have breakfast but everything was lovely, clean , and comfortable

rooms are large with full kitchen and comfortable bed

breakfast is great.

like the bed and room, they allowed me early check in

sports bar was underwhelming

no outdoor seating. poor pool area.

the pool and hot tub

well designed room, excellent, private, well maintained fitness/pool facilities.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

fitness center was closed for health reasons, luckily they had access to a nearby gym.

shuttle transportation to the airport was smooth and easy

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to enjoy

also wifi was impossible to connect to on the 3rd day of my visit and stayed that way consistently

my kids were a little upset that it was being drained

my kids were a little upset that it was being drained

there were some roaches in the pool area

of the shuttle drivers got really upset that we parked where the buses park for charging

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

my kids really enjoy being there i will go back and visit love the place

the room had a lovely design and the gym, pool, hot tub, and sauna exceeded our expectations

my grand kids enjoyed the indoor pool

clean room enough space we stayed on weekend and they had movie shows for kids

very clean and staff was amazing as well as the shuttle service

pool was just a little too hot

the food was good and the beer and bar

close to airport and casino. shuttle available to both

staff friendly and helpful for early check in.

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

clean, quiet, good location, plenty of parking.

parking

the breakfast is great! and the room was clean.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was little repetitive but still great

staff was excellent! next to the casino, walking distance.

for the price of the room breakfast should have been included and no restrooms close to the pool

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

nice clean rooms, indoor pool, restaurant inside motel

proximity to airport, casino, and restaurants.

staff was very pleasant and helpful when it came to the shuttle bus

location and river casino across the street

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

room was clean and staff was excellent. nice fitness equipment.

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

free wifi, free airport shuttle pick up, store my luggage was bonus

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

crowded breakfast room.

the pool was clean and big the kids totally enjoyed it

no room service or room cleaning

gym, while functional, is poorly arranged and cramped with cold, stark decor

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

room service exceeded expectations in presentation, flavor and value

was close to resturants, fast food, convince stores, and casino

need longer adult time for the pool area. to many kids..

good location and james (the bar man) was the consummate professional.

it's hard to relax with kids jumping in and out

extensive gym with a good variety of equipment

also the breakfast was better than most of hotel breakfast i

very close to airport and offered very comfortable bed, a bar and restaurant.

one of the best hotel gyms i've been to.

great for kids though

ds managed an early morning swim before our departure)

like the gym and heated swimming pool

no room service

bar area, across from wrigley and a short walk to a variety of restaurants

you are right by wrigley field and all the bars, shops, etc

we were told they were at capacity and we had to use the room service menu from our room and it is not the same options so we did not do this

need room service

there was a swimming pool and workout room, a covered parking area as well as large parking lot

the wifi is super weak

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

it was conventional to the casino.

the parking was limited thankfully it was a slow day

free breakfast and a pool

it should be)

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

free breakfast and a pool

like that the person in the reception (malcom) was very welcoming in the check in, he even add breakfast to our stay without extra charges

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

decent gym and good location if you are looking to stay near the airport.

shuttle pick up in the night time can be a long wait.

the breakfast was one of the best complimentary breakfasts i have ever had

we didn't touch it, but i know others with kids had trouble

great breakfast with numerous selections for food and drink.

the wifi was very poor!

didn’t like that there wasn’t much to do with kids around the area

i was a little surprised how expensive the breakfast buffet was.

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty much

shuttle service is great, and the breakfast was very good

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

room service

they had a gym but i will not be staying there again

great staff. very good shower, wifi, bed

trouble logging into the wifi

optional daily room service

were really great and though we didnt' use it apparently you get a free pass to a really good gym nearby

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

loved the size and comfort of the room and the kitchenette

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

excellent room. loved the full kitchen.

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

great location and shuttle service. all of the staff were friendly and helpful

i did not check the gym or pool though

friendly staff and option to get a free shuttle from the hotel to airport

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

great place , staff nice , shuttle service great

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

being in the bar area the bartenders were very entertaining and kept us in a good conversation

very clean, smells nice throughout, great pool==i only had room service--great.

it was clean, good amenities with the bar and starbucks

to blue line, free shuttle to/from airport

no designated adult swim, poor gym facilities

location, comfort, amenities, free drinks, free breakfast

we thought the pool might have been open

great gym for morning workout

hotel, with a great breakfast, decent indoor pool and gym, and a bar

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

airport shuttle which brings you to the hotel from the airport

the gym could be better as compared with hyatt regency

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

used the gym and it was quite good

i wished breakfast could stay open till at least 9:30 am

kids running around

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

less vegetarian options in hot breakfast

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

clean, quiet, nice gym

fresh and close to the airpot has a restaurant and sports bar on site

wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling and bouncing balls against our doors and walls at around 8 p

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

operated laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

also, they have a laundry where i did my load and it just costed me $4

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

no shuttle to arena during cold months.

great breakfast. convenient to airport. shuttle service. great staff.

breakfast could be better

same time for the gym *personnel was kind and friendly, they were helpful all the time but never overwhelming i think

decent selection of breakfast and also good amenities including pools and the gym that we haven't got a chance to enjoy

shuttle to terminal 5

staff, particularly the bar staff, thank you, for a really pleasant evening

nice hotel. great bar in the center of the building. bartender was polite and kind!

easy location to the airport and shopping. great size room and gym. pleasant setting.

to be perfect for an overnight in chicago with its large, clean, comfortable room, restaurant and bar on site, and friendly staff

we're use to automatic daily room service, we didn't know we had to request room service daily

great staff. efficient check in service. quick room service.

close to decent food and casino

the hotel's fault but kids were running up and down the hall until very late -- after midnight

in the morning you get an impression of a family hotel with kids running around

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

advertized public laundry but only starbridge customers could use their keys to unlock door

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

it is in a good location and has a gym and pool nice

they were even able to accommodate a late check out for our late flight

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

-unstable wifi connection at times -running out of coffee late in the afternoons

early check in was appreciated

wifi was pretty decent

the process was easy. late check out was a blessing.

wifi is the worst so far in my experience

even my kids noticed that he was unpleasant

hotel near the airport with shuttle and nice fitness center

also, a very nice gym

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

at the ashburn restaurant kept trying to seat us for dinner in the loud bar area, while the restaurant was almost empty

the pool was nice

pool was cloudy looking

facility was very clean. gym and pool were nice. they had a very cool outdoor space as well.

bed, location, service, gym

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

the pool was very pleasant

great location for us. very close to kids and grand kids.

the amount of space, the friendliness of the staff, the gym.

nice pool and work out facility

the outdoor pool. wish you had a year round pool.

had a shuttle bus that took you directly to the train

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

not stay on 4th floor under the gym

ings the hotel offered parking,deposits,room service,etc)

breakfast was wonderful

old lady at the front desk was a little grumpy with the kids

parking not enough close to the door

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

laundry units in the third floor, pretty good size

loved the free parking, pool access, and on-site restaurant

the hotel restaurant and bar was fabulous! great food and friendly staff!

but sitting at the bar was annoying as athletic members were coming up to the bar for their take out drink orders

great amenities , classes , gym , tennis, great breakfast options

we booked several last minute services at the spa and they were so accommodating

room service delivery was available, too

the room service was great

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

also, it was advertised to have a love seat in the tv area, but instead there were to kitchen chairs sitting side by side

breakfast. clean bathroom. nice fitness center. coffee on demand.

breakfast was simple, our kids like waffle machine

we enjoyed the free breakfast array, including hot items

kids running up and down hallway

older folks or those with bags and kids may not appreciate that

beds were comfortable. pool area was nice and clean

it is a welcoming place everyone is so nice. lots of parking available. good service.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

the pool was well kept and the lobby area was clean as

very comfortable and spacious room. superb pool

big gap under room door, more than an inch, room service a little pricey,

wifi isn't free

availability of a late check out to 1 pm

quick check out for early flight was great, also having free access for wifi was good.

s 2017) that's like paying for hot water

asked for a phone charger at the front desk and room service was waiting at my door before i could even get back to my room

the next morning we ordered room service

very modern with an antique touch. great room service. comfortable beds.

really loved the hotel :-) the roof-top bar has excellent cocktails and a fabulous view of chicago

will be back in may we hope to use the pool

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the airport

requests from room service were handle very quickly

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

hot tub was warm . pool hours are short durning weekend and longer during week days

we wanted a hotel with a pool for the kids to go swimming

my key did not work for gym. so had to ask reception to open it for me every single time.

rooftop bar lovely staff good breakfast amazing room

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

rooftop bar (was heated/covered) and still awesome even in bad weather

the staff the cleanliness the pool the hot tub and super comfy beds

no shuttle to airport o'hara

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

no shuttle to o'hare.

pool is open

pet friendly and you will be charged $25 for the pet fee

i like the that it has a gym and laundry room

property was exceptionally clean and located a very short shuttle ride to the airport

location to airport and the fact that they have shuttle service

they got the gym and laundry stuff

the full kitchen could have been a great help if i were a culinary chef

breakfasts were the fabulous handiwork of a real chef

clean and comfortable. nice room. good breakfast included.

breakfast was lacking...

beautiful and clean property. breakfast was excellent. good location.

wifi, super helpful staff and very convenient airport shuttle

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

wifi was extremely slow and unreliable

no airport shuttle, listed on website and breakfast was instant coffee and cereal

in a party of 2 adult females and 3 kids obviously it doesn t belong to me