i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool

wifi was very weak sometimes

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

the bar louie food tasted like it was left over from lunch.

breakfast and the pool with the hot tub. also the bar

pool only open until 9pm

we appreciated the extra touches from the housekeeping staff in the suite’s spotless kitchen

great breakfast, clean rooms, warm pool, good fitness room.

the breakfast was varied and well presented

queen suite was extremely roomy with a full kitchen

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were delicious

location, room, facilities, wifi, and bed we're all great.

convenient location, immaculate room, helpful staff, perfect breakfast offering

the suites are like home since they include a full kitchen and the beds are always comfortable ensuring a great nights sleep

it has a nice kitchenette

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

nice pool

clean, modern, safe area. gym had weights. loved the omelets for breakfast!

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

loved the breakfast!gym was also very nice

didn't have breakfast,but it looked good.

convenient location, beautiful garden, spacious room and well/equipped kitchen

the kind staff, lovely breakfast and amazing beauty and history of the hotel

excellent breakfast

the in-house made pastries for the complimentary breakfast were fabulous.

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

shuttle driver was amazing

the pool and hot tub were small, but there was only ever one other person/family in there when we were

shuttle service was great!

friendly staff, bar in lobby and comfortable bed.

gym is great

little kids are slamming doors @ 5 am

the restaurant wasn t open, we were hoping for room service 2

you offered breakfast for additional $15, but was room service only, and very limited menu

room service was only given 1 of my 3 days

nice patio area, and well-equipped gym

very comfortable, good location, clean and great breakfast

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

for families with kids, there is a park right next door which is great to burn off

the room was very clean, the gym well equipped, and the lobby/bar attractive

during my stay

the desk is roomy and wifi is decent

location was great. did not have breakfast.

was average especially breakfast

the room service staff should be available before 9:00 am

(they provided shampoo, conditioner, and bar soap

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

great bar and dining area that encompasses the experience of the location

the bar and restaurant were used daily and were very nice

the bar and staff were very personable

our room was directly above the bar and there was a lot of noise until about 2 or 3 am

great gym, great top floor patio, lovely lobby and eating

location was great and we enjoyed the free breakfast.

friendly staff, ok breakfast - nice gym

gym also very spacious

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn’t meet at the exact spot which made him 5 minutes late

the staff from the reception area, kitchen staff, and shuttle driver are all pleasant, kind, and very understanding

kids screaming and yelling poolside when you're trying to relax poolside

shuttle service

convient laundry area, gym and

situated on a golf course

extremely nice guest house of a golf club, everything here is so clean and decent.

boutique hotel at an awesome golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

really well done. great facilities. very good golf course. first class

breakfast area and selection

no room service from hotel restaurant

appreciated out friendly and accessible every staff member, particularly the check in folks, two bar tenders and the van driver

ere was trouble logging in to the hotel wifi, so they bypassed the login

the reason i chose this hotel was for free parking mainly

the pool was cold

staff and very clean, liked the welcome packages and the decorations , the gym was also good

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

bartender/service and hotel staff were outstanding

poolside room was small with just two full beds

the wifi worked flawlessly everywhere in the facility.

resturant and bar staff excellence personally s

false advertisement: no 24 hr room service and pool was not heated

no free wifi in the rooms and no foot slippers

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and night

the kids movies that play in the pool area

room size, gym, pool, locker room/sauna, starbucks, lobby/lounge

clean room enough space we stayed on weekend and they had movie shows for kids

very nice food . enjoyed pool and gym

it is nice that the windows can be opened so you get some fresh air and the kitchen and amenities are top-notch

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

adult son stayed in a 2 bedroom suite, which had 2 full bathrooms, a fireplace, a full working kitchen and a grill on our terrace

great kitchen, balcony and location. lovely breakfast place next door

the guest house was quiet and they had a wonderful kids menu which allowed us to get a pack and play, a play mat and baby bath

amazing with a fireplace, balcony, full kitchen

the kitchen was outfitted with everything one could ask for

pool water was a little chilly

we liked the location and the shuttle driver was super helpful

my kids shouldn

laundry room and gym are good

hotel is a hike from the downtown area but they offer a free shuttle to and from the train station

next to the casino and airport, what could be better

super convenient location right next door to the casino.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

very clean very nice rooms nice layout, good pool

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

shuttle service

wish the bar was open earlier. 5pm is a bit late

the lobby bar closes at 10pm. too early. no pool.

location if heading to rivers casino

wifi is horrible

breakfast , they always clean the room, friendly staff

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

they were drinking and all the kids were screaming while they were blasting there music

was great , from the staff , room , pool and breakfast

breakfast service needed more staff to handle the rush of guests, but overall service was ok.

gym

no breakfast available on the morning we were there. small, small inconvenience.

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

did not have breakfast . nice quite rooms. great location

where was the peloton bike? did not see it in the gym.

handled the concerns with the kids running down the hall and slamming doors immediately

very close to airport and offered very comfortable bed, a bar and restaurant.

$400 plus no porter service and room service through another credit card

the hot tub ! pool for the kids .

the kids were able to enjoy themselves instead of being trapped in a room

the hotel had a nice heated pool for my kids

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

with a pool and workout room, restraunt as well this is perfect for longer family trips

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

lean. great gym and shuttle service, nice staff

were not allowed to go to the sky deck due to kids sneaking in

suite since i hold a rewards card to the hotel brand, and the bathroom looked like an old gym locker room

buffet was great and my lady was able to finish up some work before checkout

comfortable room and able to get a late check out.fantastic shuttle to and from airport.

room service was quick and the food was delicious

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

pool was closed and no breakfast. the bar may have been a bit pricey.

clean facility & quick room service

restaurant and bar have excellent staffing and service

decent restaurant, great location, relaxed covid restrictions, early check in

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

the reception and food - breakfast and evening snacks with drinks.

the barman wants her to come down to the bar to pick up her share so inconsiderate

staff/breakfast

convenient shuttle and uber isn't expensive either

our kids always love your freshly-baked signature soft cookies

the bar in the hotel

the sticker for the room service was difficult to find

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

went to the pool both days

couldn't log in to wifi either

when i arrived

bedroom was good, nice breakfast

decent selection of breakfast and also good amenities including pools and the gym that we haven't got a chance to enjoy

was good but the breakfast can be improved with more options and also the gym to include more

safe and convenient location and great breakfast and beds! staff were really nice!

really great modern design. comfortable bed. nice breakfast.

loved the guest laundry

handy having a guest laundry and front desk selling detergent

was great - clean, comfortable, friendly staff and nice breakfast selection

could have more available laundry machines and have earlier and later laundry hours

breakfast was great but wish it lasted longer....til 10 am not 9 am

really good breakfast, the restaurant in the parking lot has wonderful food.

also liked the fact that facility choose milnor washer extractors for their laundry

room service was prompt and delicious

room was big, bed is comfy, water heater, wifi. spacious window view.

to get an early check in which was very much appreciated

at the ashburn restaurant kept trying to seat us for dinner in the loud bar area, while the restaurant was almost empty

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

the pool was amazing and a great way to relax

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

staff, pool, room setup

clean,comfort, bar in the lobby, friendly staff

pool water was cold

george at the bar was everything exceptional i loved it looking forward to staying

they have a shuttle that will pick you up and take you to the airport.

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

the kids and me watch movies on our ipad

gym and pool still open

excellent price, access to airport, and free shuttle

good continental breakfast'perfect for kick starting a day of flying

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

shuttle pick up in the night time can be a long wait.

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

shuttle driver was very nice.

parking area torn up

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

was clean, functional

they gym could be a bigger.

room service

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

shuttle service is great, and the breakfast was very good

the person on the front desk when we checked in was rude. room service was not provided.

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

the gym was lacking in equipment

breakfast & the pool

no sweets at free breakfast

bed and linens, very clean room, good shuttle service to and from airport

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

there is a gym! it’s near to the airport.

fresh and close to the airpot has a restaurant and sports bar on site

we took advantage of the shuttle service and driver was very nice

the king pull out in the the living area came through clutch for the kids

especially with kids

had missed a flight and had two families w kids

large comfortable room. great lively public spaces, good gym. friendly and helpful staff

location, gym

nice breakfast

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

the pool was a plus for our stay! they also serve breakfast.

good breakfast, nice pool and gym, pretty clean

i liked the hot breakfast, there were quite a few options

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

the kitchen was actually a full kitchen with full size fridge

breakfast is nice and the gym is also functional and to my liking

the kitchen in our room was perfect for us. saved us a ton of money

the shuttle service to the airport was very convenient

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

there was a shuttle

the shuttles and fee parking are exceptional. nice gym and pool.

pool was clean and stocked with fresh towels

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

the shuttles and fee parking are exceptional. nice gym and pool.

staff were friendly, room clean , beds comfortable as guest laundry

no wifi signal in my room.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

hotel was super clean we loved our stay and the pool was the kids

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

there was a swimming pool and workout room, a covered parking area as well as large parking lot

we were able to pay for a late check out which was handy for our late departure time

breakfast can be better

a lot of out of service in the hotel. the gym, 2 elevators and a door

everything was great. breakfast, bed was was comfortable.

wifi was much too slow. emails delayed, took a long time to access web pages.

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

location view and gym/pool

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

9) shared a wall with the hotels gym

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

we were told they were at capacity and we had to use the room service menu from our room and it is not the same options so we did not do this

need room service

no room service

bar area, across from wrigley and a short walk to a variety of restaurants

individual ice bags, complimentary water and beautiful coffee bar was a bonus for me

the shuttle service to the convention and the mall. room service and the bar.

uno and the bar in house is nice

courteous staff, free shuttle

when i called front desk for room service i had to use my cell phone or walk downstairs

breakfast was fantastic as well

free wifi

also, the wifi was so slow, i just used

the only complaint i have is the wifi was a bit spotty, cutting in and out from time to time.

the free wifi was a bit slow.

had issues with tv and wifi, but not a deal breaker.

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

location next to the l was great with kids.

even my kids noticed that he was unpleasant

early check in was appreciated

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

the pool and whirlpool were great!

the pool and hot tub

sports bar was underwhelming

gym is fine business room is good , you can take printouts of you want shuttle service for near

clean,pool

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend time with tennis and pool

a fire extinguisher enclosure and some fencing in the parking garage where they have an impromptu gym setup on the fourth level of the parking garage

the spa staff was also amazing

expenisve and loud alot of kids running around

work out ,visit the spa or just hang out in the pool having your favorite cocktails

customer service, housekeeping, parking and location!! outstanding!

comfortable room, spacious, good breakfast at a good value visiting friends

breakfast , library for guests

free and plentiful parking

well lit, good access to doors for parking

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

parking was very limited.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice breakfast

parking

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

no room service menu for breakfast.

gym and pool

requests from room service were handle very quickly

they have got shuttle service too which is very helpful

the breakfast was pretty stingy.

the bag breakfast

breakfast was bad.

no breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

excellent-quality gym as well

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

gym required payment or a membership

o valet staff were wonderful); paid $35 for an average tasting room service pizza

great location easy to get to we parked at wally park and shuttles kvee

decent gym available 24 hours

i like the that it has a gym and laundry room

the small kitchenette and desk aspect

it is like a small apartment with the large bathroom and the stocked kitchen supplies

this is an extended stay so no restaurant or food available except for a micro market (full kitchen in room)

breakfast was very basic, but thanks at least they provided

the information peraon didnt give us the wifi, we need to ask him for

the free breakfast in the morning

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

room service was terrible, called multiple times to have the room cleaned and no one answered

stayed at this hotel before and it s convenient and close to the airport with a shuttle

the gym area.

wifi worked well

asked one of my kids to take a muffin she had touched-even though it was packaged

slow wifi and very loud air conditioning

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

wifi in all areas and free parking

shuttle was there right on time and room was totally comfortable

shuttle took a while. gym needed a tad more equipment. free weights woulda been helpful.

& pillows were heaven, iconic chicago city views room service food amazing

ll up, don't park at the bus stop) - you can

the pool is pretty small and gets very packed on the weekends

the mini bar included was a nice surprise

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

the breakfast was amazing!! more than i expected and i watched a manager clear tables.

my key did not work for gym. so had to ask reception to open it for me every single time.

breakfast was great love the sofa and seating area of the room

no pool and the gym was a bit sparse.

location was great! loved the rooftop bar and restaurant!

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

outdoor pool was clean and nice, and the breakfast was far better than most hotels

complimentary breakfast every morning

onsite laundry facilities at a reasonable price

large comfortable room with fully supplied kitchen, large living space, complete apartment

rooms are large with full kitchen and comfortable bed

breakfast was lacking...

breakfasts were the fabulous handiwork of a real chef

about this place was fantastic, from the comfort to the breakfast and to the location

but they said it was nice, quiet, good breakfast,

high quality continental breakfast, amazing location

though i didnot use, swim pool and spa look great

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

also the kitchen would get a long line just because people were waiting on the

the spa was out of service, but it happens and it didn't take away from our very positive experience

they have a coin laundry we found great after road

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

very efficient and tasty breakfast

great staff. clean room. nice breakfast.

shuttle picked us up from the airport