i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

very clean and comfortable. loved the 24/7 gym too

terrific breakfast. helpful, kind staff. very hospitable.

breakfast ok for the price nothing fancy

the gym is also small but has everything what you need for training

pool was closed

nice to have bar louie in hotel & walking distance to other restaurants

room was nice. didn't use the pool, but it looked well kept.

the building is old. room service pickup of dirty dishes takes a long time.

anging towels everyday), shady people lurking around hotel.

children enjoyed the pool, location was great not to busy getting in and out

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o'hare and you're in the mood for free breakfast

pool and breakfast

the staff was friendly and helpful the breakfast was great covid was handled well

everything was great :) because of covid restrictions we couldn't use the swimming pool.

min drive), train station is in 5 min walking distance

nice bar and late night food

amazing breakfast, easy parking , clean room

gym was tiny, out of water, cups and towels, and dirty

not clean no room services hallways and property in very very poor condition

good location, pool for the kids

you had to pay for wifi

fee for parking and unnecessary accidental, wifi

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

hotel shuttle provided easy drop off at airport

room size, gym, pool, locker room/sauna, starbucks, lobby/lounge

i loved the indoor pool and the starbucks on site.

shuttle service,

my kids really enjoy being there i will go back and visit love the place

lovely clean pool with good opening hours, the kids

i really liked how they schedule your pool time to accommodate social distancing

wish they had laundry in the building

the water of the pool a little bit cold.

onsite laundry room

restaurant and bar were excellent

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

nice and friendly service. elegent room decoration. close to the airpot with free shuttlebus.

location, customer service, amenities, courteous and prompt shuttle service

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

was great, bed comfortable, pool amazing, 3 minute walk to the casino

proximity to airport, casino, and restaurants.

close to airport and casino. comfortable beds. van to the airport for free

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

, and tv table dividing room in two halves, room service comes every other day

breakfast is poor and no room service

unique character, seemed like a local hotel, not just another chain hotel courteous shuttle drivers of complimentary ord shuttle, very helpful, courteous, well trained front desk

the wifi was slow and if you wanted a premium connection you had to pay for it!

location, cleanliness, service and the gym and pool with jacuzzi

hot breakfast was an extra charge even if breakfast is included in the room price

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

breakfast was offered or mentioned to me

room service exceeded expectations in presentation, flavor and value

breakfast expensive

like the gym and heated swimming pool

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

where was the peloton bike? did not see it in the gym.

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

room service was great and food was even better.

the lobby is very spacious with room for the kids to run.

i was a little surprised how expensive the breakfast buffet was.

no free breakfast

the coffee bar was open late to grab water and hot tea

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

room service was fast and food was delicious!

pool was closed and no breakfast. the bar may have been a bit pricey.

shuttle service was convenient. bed very comfortable

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

no designated adult swim, poor gym facilities

pool/covid. noticed alot of people not obeying 45 minutes.

no hot tub by pool

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn’t ruin

the pool area was clean

the bar in the hotel

easy to get to and from airport on the free shuttle

fast room service

gym is very small and weight lift is not possible

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

from the room, pool was nice, it is very homey

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

to pay for parking at $25 a night and parents letting their kids run around like it was a gym

room was clean, room service was fast

decent selection of breakfast and also good amenities including pools and the gym that we haven't got a chance to enjoy

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

room included a kitchenette, coffee maker and even microwave popcorn

breakfast, big family suite of two rooms, big beds, room amenities were great (kitchen), friendly

the kitchen staff could have been a little more friendly, but everything was nice.

very nice fitness center. good breakfast buffet, most importantly with good brewed coffee.

i ordered room service and the food was not worth the price they charged.

clean, good parking, easy to get to, comfortable

plenty of free parking

room service is not very responding

the gym and pool were also nice and the lobby was pleasant

beautiful and spacious room and gym was fresh with plenty of equipment

one of the best meals i've ever had, and it was even via room service

airport shuttle service is excellent and wifi is excellent

the fitness gym was also an amazing experience

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

gym was large and well equipped

loved watching the kids play at the pool

bed, location, service, gym

walking distance from the airport (with no bags of course) but the shuttle service is perfect running 24 hours a day

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

fresh and close to the airpot has a restaurant and sports bar on site

shuttle picked us up in exactly 7 minutes when it was expected

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

had missed a flight and had two families w kids

restaurant and bar on site

are nice, enjoyed the split between the room and living area, so there was space for the kids

they will very accommodating and given me the late check out is well

are nice, enjoyed the split between the room and living area, so there was space for the kids

the check-in process took longer than expected. the shuttle was not very comfortable.

waitress at the bar was super rude and loud to my husband

breakfast could have had more options

comfortable bed, quiet, good breakfast, easy airport shuttle

the gym was also better than most hotel gyms

the gym was lacking in equipment

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

comfortable beds, big bathroom, nice breakfast buffet options.

pool and breakfast were super crowded

didn’t have time to spend longer and use the pool

less vegetarian options in hot breakfast

kids running around slamming the door

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

kids sleeping on the sofa didn’t get any duvet only blanket :(

the breakfast each morning was very good, with plenty of options

the suite includes a kitchen that you could cook in if you wanted

no shuttle to arena during cold months.

the breakfast was not good.

the kitchen was actually a full kitchen with full size fridge

the room was clean, the bathroom was nice, and the pool was great

location, bed, gym

came for the price is right game show, we came with our kids, my in-laws and some of my co-workers

5 min from airport and casino

the shuttles and fee parking are exceptional. nice gym and pool.

great staff! very accommodating. clean. wonderful breakfast. nice pool.

the grab & go breakfast sandwiches were tasty along with the yogurt

room was lovely, with kitchen stuffed with all required things

parking was easy and we enjoy free breakfasts

the room was very comfortable - great breakfast and gym.

shuttle service is great, and the breakfast was very good

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks (+) liked the bar area & rooms were very clean, spacious & (+) the bar area was nice (-) maybe like a drink coupon for the bar (+) nice to have a restaurant and bar on site (+)free shuttle to o hare airport, nice bar and breakfast. (-)we returned from the concert, the lobby bar was closed

also there was no room service

they gym could be a bigger.

room service via phone with restraint was a bad experience

friendly staff, great breakfast, a short walk to allstate arena.

has a large restuarant, gym and computer cove

the room was nice! comfortable bed airport shuttle functioning wifi

location free wifi free breakfast and free shuttle service

gym was clean and much better than several years ago

there is a gym on the top floor which our room was below

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

, great location, shuttle to the airport

i ordered room service twice and the food was good and the prices were not too expensive.

i worked out before my flight and i love that the gym is open 24 hours

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

the breakfast was good, not outstanding

shuttle

shuttle works until 5pm only

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

breakfast offerings were nice, parking was free and available, room was nice and as expected

my son loved the breakfast

free breakfast and plenty of towels

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

everything, great price, located next to food and shops, restaurant and bar on location.

breakfast limited selection availability

the staff helping in the kitchen were friendly and helpful

the bar offers specials and great staff

hotel was fabulous clean breakfast was good staff friendly

boutique hotel at an awesome golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

situated on a golf course

extremely nice guest house of a golf club, everything here is so clean and decent.

son had a blast playing golf for three days during spring break; staff went above & beyond

could use grab bar for safety to get in and out of tub/shower

parking. checkin.atrium

the pool wasn't very clean

pro: great gym, great size room

kids ran around during the night

the pool also is very good if you are traveling with kids

water was provided at the small gym

great shuttle service with courteous driver. super great mattress!!!

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

location, gym and quiet

2) shuttle service to 3 local main vein connections

i would like to have vending machines to purchase water; room service is very expensive.

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just off the plane

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

perfect location and fast shuttle

location to airport and the fact that they have shuttle service

convenience to airport and free shuttle. i’ve been traveling a lot last few weeks .

free shuttle to & from o’hare

decent gym available 24 hours

they have gym with just one equipment and that too is broken

maintenance guy a creep and even though i put no room service he still came into my room!

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

on time shuttle; free wifi, helpful staff

handy having a guest laundry and front desk selling detergent

safe and convenient location and great breakfast and beds! staff were really nice!

loved the guest laundry

staff was very accommodating for early check in request

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

laundry broken, no bath tub

i asked for room service the next day during check in.

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

shuttle super convenient

could have more available laundry machines and have earlier and later laundry hours

breakfast in the hotel

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast was excellent with real scrambled eggs and real sausage

the pool was not working properly. carpet was worn and needed cleaning.

pool water was cold

there is a pool but we missed the hours it was open

there was no breakfast at this location ... and no restaurant or bar open!

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

i was not able to contact room service

was very clean and the shuttle service to the airport

the bar food was amazing

wifi in all areas and free parking

they have a nice bar and restaurant inside them

beautifully decorated for the holidays and a wonderful breakfast!

it made us very uncomfortable, he looked like he worked in the kitchen

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

continental breakfast is delicious

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

i enjoyed being able to cook in the kitchen in my room

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

convenient, friendly staff, laundry facilities, gym, pool.

the breakfast served a lot of fresh food

pool area very clean

pool and gym were very nice.

small gym facility

the breakfast was not included

bartender/service and hotel staff were outstanding

the pool was very cold

parking attached, 24 hours reception, close to public transport, big comfortable room, stable wifi

had issues with wifi while we were there

they don't have late check out

wifi worked

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

pool and hot tub

really appreciated the hotel shuttle service

friendly staff, bar in lobby and comfortable bed.

shuttle driver was amazing

bar availability and availability of food seemed inconsistent

nice gym in the hotel

staff were charming, wife loved the gym, great room

more seating in the breakfast area

a woman who cleaned up the breakfast tables. she was rude

the room service staff should be available before 9:00 am

did not have free breakfast.

no one tells you about breakfast

had no room service at new year evening

very outdated bathrooms. no room service.

good fitness center for basic needs

the bar and staff were very personable

(they provided shampoo, conditioner, and bar soap

extremely friendly staff. great that the fitness center was open 24 hours a day.

the bar and restaurant were used daily and were very nice

breakfast need a lot of improvement need more variety.

the only reason i chose this hotel over others was the indoor spa / hot tub

never gotten in the pool for no other reason than just not staying long enough

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

shuttle picked us up from the airport

the location was great, easy to get to the airport and the shuttle service was fantastic

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

staff wonderful & their breakfast great, unusual too see.

not when the kids not i needed to listen to for four hours

they had a gym and on-site bar that served a limited menu of bar snacks

very clean, nice area, bar was nice & food was great

no guest laundry room

and the weekend breakfast at the hotel bar was delicious

paid $25 more for this hotel because it was supposed to be a casino hotel

since it was being renovated, the pool was closed. but we knew that prior to booking

convenient for airport shuttle bus to airport not much else around the actual hotel though

no shuttle to airport o'hara

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

the free beer and appetisers, the pool was small but lovely and warm

i would have liked a greek yoghurt option at breakfast.

roof deck, breakfast and valet.

the free breakfast was very nice

gym rooftop terrace with lake view room view proximity to college and train lots of good stores and

great value and just what we needed for the occasion. gym was a bit small, so didn't use it.

no outdoor seating. poor pool area.

sports bar was underwhelming

temp in pool area could have been warmer

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

great pool area with sauna and hot tub

balconies and kitchen!!!

great kitchen, balcony and location. lovely breakfast place next door

mine included two bedrooms and a full kitchen

the apartment was very spacious. the kitchen had all the equipment and tableware that we needed.

it had everything we could possibly need for our 4 day stay with a well equipped kitchen, lots of white fluffy towels, lovely bathroom products and super comfy beds

clean, quiet, good location, plenty of parking.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the breakfast is great! and the room was clean.

inviting lots of parking

nice breakfast

motel offers shuttle to airport

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

shuttle was very helpful as they even arranged for me out off thir operating hours

the price, free shuttle to the airport, and the staff.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

early check in was possible

the price, the free parking, the great breakfast, the clean room

i overslept and missed breakfast, but it was still offered to me

breakfast time was so fast and early wish it had a pool or hot tub

free continental breakfast as well

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

breakfast and room and size of pool and the underground parking super safe

breakfast was simple, our kids like waffle machine

location location and fact that it was clean and had everything we wanted and an indoor pool

good wifi. the staff was helpful to try to resolve our issues.

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

the pool and breakfast and the bed

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after he/she

staff was fantastic, they treated me and my three kids so wonderfully

great breakfast

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

their pool was working, room was clean and i was given extra bed sheets and towels

mattresses and pillows excellent, great hot breakfast! new facility!

for money, close to airport with shuttle transfer to and fro

great gym facilities and we used it quite a lot

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

the gym was filthy and equipment was broken

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

it sets the bar for the entire hospitality industry

we were told they were at capacity and we had to use the room service menu from our room and it is not the same options so we did not do this

no room service

no room service

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with plates or eating utensils

individual ice bags, complimentary water and beautiful coffee bar was a bonus for me

a fire extinguisher enclosure and some fencing in the parking garage where they have an impromptu gym setup on the fourth level of the parking garage

you can work out, have lunch, sit by the pool, chill on their rooftop deck, take classes, have your spa services and it feels like you

courts, pool, and gym were amazing

the restaurant and bar are very limited.

i didn't have time to use the gym or spa but the room was so nice and the bathroom was excellent

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

greatest location, and great bar for drinks off the lobby.

in-house italian restaurant and also a popular bar & grill

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

attached bar was also good with a good menu

the process was easy. late check out was a blessing.

the wifi is pretty bad.

free use of a gym 1 block away

even my kids noticed that he was unpleasant

the wifi was not working for half of our three-night stay

had issues with tv and wifi, but not a deal breaker.

room service - not much food choice all reheated by microwave but well price for what you get - and

the value for the room was very reasonable, there were several amenities available, and the wifi signal was strong

also, the wifi was so slow, i just used

ve that

the pool area was very clean and very safe expecially for younger children

i have 2 kids with me, so total 4

the hallways are a bit dated, and the wifi was spotty

wifi was also much faster than expected

room service seems to each scheduled